Everything was very good. The building was clean and quiet. I wanted a connected room, they accommodate it to me. I forgot the name of the person that worked at the front desk on Thursday morning the day that I was coming. I called around 2 pm to confirm my reservation , she was very nice and professional on the phone and she make sure that I got the connected room. Everything was convenient to us. Except The breakfast , it was fine but not enough choices and seems like it was the same breakfast . My sister toilet sink was clogged and leaking , they fixed it the same moment. . Overall I love best western hotel. I recommend it and I would come back.