숙박 시설 구내

컴벌랜드 폭포 스테이트 리조트 파크 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1016개 이용 후기 중 500개" "
평점 8 - 좋아요. 1016개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 1016개 이용 후기 중 146개" "
평점 4 - 별로예요. 1016개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1016개 이용 후기 중 16개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

aaron

가족 여행
좋아요: 숙박 시설 상태 및 시설
Outdated but you can not beat the location and the views are amazing
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 29일
Thank you for your feedback, Aaron.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The great part - The lodge has a great rustic charm, beautiful setting and very quiet. The entire staff was always very pleasant and willing share information and to help with any problems. The room was clean, the beds comfortable and big fluffy towels in the bathroom. Our stay also included a, very good, breakfast bar in the dining room. The downside - Only a small percentage of rooms are ADA accessible. The staff was willing to change rooms, but no ADA ones were available. The showers are two handles, no anti scald. If we can get the ADA room, we will go again.
2024년 3월에 2박 숙박함
답변 제공: Carly B 님, 2024년 3월 29일
Thank you for your feedback, David.

10/10 - 훌륭해요

Pamela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property!!
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Pamela.

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was clean and the lodge was very relaxing. Sat by the fireplace and relaxed after a day of hiking. Only downfall was the room needed coffee items and would have been nice to have lotion and hand soap. But over all very unique and cozy lodgr.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Melissa.

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Jamie. We sincerely apologize for your experience.

4/10 - 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was dirty and creepy
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 24일
Thank you for your feedback, Linda. We apologize for the issues you encountered with your stay. I will forward along this information to our management staff.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 23일
Thank you for your feedback, Rebecca.

8/10 - 좋아요

Becky

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was beautiful. We stayed in the hotel which was good. Didn’t get tosee a cabin.
2024년 3월에 3박 숙박함
답변 제공: Carly B 님, 2024년 3월 21일
Thank you for your feedback, Becky.

4/10 - 별로예요

CHRISTINA

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No service on my cell, asked about wifi and check said yeah there’s WiFi but didn’t supply the code. When we did finally get a code it didn’t work. We moved rooms and then the TV don’t work. Food was good and area was beautiful. my first room had a card saying it was last cleaned on Dec. 10, 2023.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 14일
Thank you for your feedback, Christina. We sincerely apologize for your experience. These issues will be addressed with our management team.

8/10 - 좋아요

Cotey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was raining so alot of the trails were underwater and someone didnt clean up after thier dog and he had a very adequate sized lunch. The room was clean but had seen a good long life. Hopefully one day they have extra funding and can update the cabins.
2024년 3월에 2박 숙박함
답변 제공: Brenda 님, 2024년 3월 11일
hi Cotey thanks for choosing to stay with us and I'm sorry for your expeirence

8/10 - 좋아요

Garry

2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Garry.

4/10 - 별로예요

Lew

단체 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스
Our room was dirty, though the bedding and towels were very clean. Someone's trail mix was leftover on the floor. You can hear people walking on the floor above you. Our view was of the patio, which is a very lovely patio, but we had to close the drapes so no one could see into our room, which they could easily do. They have a wheelchair ramp and parking, but there are a lot of stairs to get to the dining room, and stairs just about everywhere else besides getting into the lobby.
2024년 2월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 2일
Thank you for your feedback, Lew. We sincerely apologize for your experience and will be looking into these issues.

10/10 - 훌륭해요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the property very much! It was in an absolutely perfect mountainside location and our room had an awesome view of the Cumberland River!! It was a drive up the mountain to get here but very well worth it!
2024년 2월에 1박 숙박함
답변 제공: Brenda 님, 2024년 2월 28일
Hi Darla we are happy you enjoyed your stay at our park and come back anytime

6/10 - 괜찮아요

Darren

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was extremely disappointed in the room. First, I thought we booked the lodge and ended up with a cabin. It was dirty, the WiFi wasn’t working and apparently the cabins and connected. The person in the adjoining cabin sounded like they were in the room with us. We heard him coughing and snoring all night for two nights. It could have been a really nice experience had the room been clean, the WiFi worked and there was some level of sound proofing between the two cabins.
2024년 2월에 2박 숙박함
답변 제공: Brenda 님, 2024년 2월 26일
Hi Darren we are so sorry for your disappointment's. We have been having issues durning these winter months with WIFI, cable and housekeeping being short handed.

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the rooms in the Lodge are dated, they are clean and comfortable. The surrounding grounds are amazing. Staff were very welcoming and food in restaurant was just what this sputhern girl needed after a. long drive
2024년 2월에 1박 숙박함
답변 제공: Brenda 님, 2024년 2월 26일
Hi Judith thank you for your review. We are so happy you enjoyed your stay

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing views of the Cumberlands River
2024년 2월에 1박 숙박함
답변 제공: Carly B 님, 2024년 2월 25일
Thank you for your feedback, James.

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe, quiet and relaxing
2024년 2월에 2박 숙박함
답변 제공: Carly B 님, 2024년 2월 22일
Thank you for your feedback, Rob.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views and great value.
2024년 2월에 1박 숙박함
답변 제공: Brenda 님, 2024년 2월 20일
thank you scott for your reviewhave a blessed day

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outdoor scenery and natural setting.
2024년 2월에 1박 숙박함
답변 제공: Carly B 님, 2024년 2월 15일
Thank you for the feedback, Larry.

6/10 - 괜찮아요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cool eclectic state park near the waterfall. The main hotel, while updated, is older and has 'character'. Super nice staff and comfortable bed.
2024년 1월에 1박 숙박함
답변 제공: Carly B 님, 2024년 2월 1일
Thank you for your feedback, Karl.

6/10 - 괜찮아요

Laszlo

가족 여행
좋아요: 숙박 시설 상태 및 시설
The hotel is ok. They had some snow when we went there so there was no breakfast, which supported to be continental, hard to believe they could not prepare in advance for the weather and stock up on bagels and cream cheese. We were only a couple who stayed at the hotel those nights.
2024년 1월에 2박 숙박함
답변 제공: Brenda 님, 2024년 1월 23일
hi Laszlo we are sorry you ran into this situation of us not being prepared for the continental breakfast. Thanks for the suggestion on the bagels and cream cheese.

8/10 - 좋아요

Laura

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Carly B 님, 2024년 2월 1일
Thank you for your feedback, Laura.

10/10 - 훌륭해요

Michael 님, Simpsonville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 27일
Thank you for your feedback, Michael.

8/10 - 좋아요

Charles 님, Lebanon Junction

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close to Cumberland Falls - rooms are dated but fairly clean. No microwave. Wi-Fi was adequate. Food quality is always been an issue. Last time it was dinner, this time it was breakfast that we tried. Premade and not selection or buffet. Only other choice is the gas station a few miles away that has Hunt Pizza.
2023년 12월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 22일
Thank you for your feedback, Charles. We apologize for your experience; I will forward this information along to management.

6/10 - 괜찮아요

Bonnie

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Thought i booked handicap accessible room, but maybe not. Room definitely not for someone with a wheelchair
2023년 12월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 22일
Thank you for your feedback, Bonnie. We apologize for your experience; I am forwarding this information along to management.

10/10 - 훌륭해요

Sudie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Bucket List Stay at Cumberland Falls!
We had a phenomenal stay. I used to go to Cumberland Falls growing up and going back was on my bucket list. A friend went with me since all of my immediate family members have passed. We had some of the kindest people ever serving us at every turn. 👍👍
2023년 12월에 3박 숙박함
답변 제공: NanaB 님, 2023년 12월 13일
thank you Sudie so much for your heart felt comments. we are so pleased to hear you and your friend had a phenomenal stay with us and made some new friends and memories. Come back and see us soon.Have a nice day.

8/10 - 좋아요

Edgar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great time with friends
2023년 12월에 2박 숙박함
답변 제공: NanaB 님, 2023년 12월 11일
Thank you for chooseing to stay with us at Cumberland Falls State Resort Park it's good to hear thar you all enjoyed your stay and had a great time with friends

10/10 - 훌륭해요

kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous setting and charming old lodge well maintained.
2023년 12월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 6일
Thank you for your feedback, Kelly.

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old Charm
It was a cute older lodge with older decor, but that is what added to its charm. The rooms were small but cozy. The beds were comfortable, and it had a heat light in the bathroom to keep you toasty warm. It was very reasonably priced. The front desk clerk was pleasant and welcoming. There was a restaurant in the premises that served a free breakfast but was also open to purchase lunch or dinner. It has a lot of walking trails, but it was a little chilly when we were there. The property is beautiful.
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 1일
Thank you for feedback, Tammy.

10/10 - 훌륭해요

CLIFFORD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a great place to stop at. Clean, Safe, comfortable room and beds, good WIFI strength, nice provided breakfast. There was no phone signal.
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 1일
Thank you for your feedback, Clifford.

10/10 - 훌륭해요

Lurdes E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 1일
Thank you for your feedback, Lurdes.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet and pretty views!
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 1일
Thank you for your feedback, Kim.

10/10 - 훌륭해요

edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the location as it was beautiful with an amazing view from the deck overlooking the river. Also, the folks there were super friendly and quite helpful!
2023년 11월에 2박 숙박함
답변 제공: Carly B 님, 2023년 12월 1일
Thank you for your feedback, Edward.

6/10 - 괜찮아요

KellyMae

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Moldy ceilings and Thin walls Me and my new husband went for our honeymoon (we wanted to see the moon bow!) and in order to try and be considerate to others got a studio cabin instead of staying in the lodge. What was advertised as a studio cabin (the woodland rooms) is actually at best a duplex hotel room. The "kitchenette" is no more than you would find in the average hotel (a sink, mini fridge and microwave). The bathroom ceiling is growing its own species of mold. And I don't mean a little, the whole ceiling is covered in little black spores. Worst of all was the fact the 2 "cabins" are connected by an adjoining door (similar to some hotel rooms). We were woken at midnight to the fella in the room next door video chatting his mom. Don't get me wrong I'm glad he's "feeling led spiritually" and all the family is doing well Someone named Sara has a new little one. I'm sorry to hear "sara" and her dad have had some sort of fall out. But I didn't expect to listen to his 2 hour long conversation word for word OR to be able to hear the person on the other end of the chat so clearly. The staff at the lodge were wonderful and answered any questions i had during our stay but 5 star customer service can only fix so much
2023년 11월에 2박 숙박함
답변 제공: Carly B 님, 2023년 11월 26일
Thank you for your feedback, Kelly. We apologize for the experience you had and the issues you encountered; I have forwarded this along to management.

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gorgeous, historic stone lodge
Beautiful, historic stone lodge. A treat to be able to stay here. Our river view was breathtaking. Lacks some modern conveniences like fridges and microwaves in the room. Didn’t have cell service but there was WiFi in the restaurant. Free hot breakfast including scrambled eggs, sausage, and biscuits and gravy. Front desk staff were friendly and helpful. Enjoyed being able to hike to the falls. Half mile down, half mile up. lol!
Front of lodge
Outdoor deck
2023년 11월에 2박 숙박함
답변 제공: NanaB 님, 2023년 11월 23일
we thank you for choosing our park for your stay and your review. sorry for the WiFi connection we are still currently in the process of completing our cable and WiFi installation

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Old hotel but lots of character and great views of the river.
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 22일
Thank you for your feedback, Tom.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property, but clean. The staff were very. Ice
2023년 11월에 2박 숙박함
답변 제공: Carly B 님, 2023년 11월 22일
Thank you for your feedback, Mike.

8/10 - 좋아요

Linda

Property is outdated but clean. Comfortable king bed. Good cable tv but minimal cell service and no Wi-Fi. Restaurant was good simple food. Our waitress Lori was delightful. Breakfast included eggs,sausage,biscuits and gravy.
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 21일
Thank you for your feedback, Linda.

10/10 - 훌륭해요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean. Everyone was friendly and helpful. Bathroom could use some updating.
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 21일
Thank you for your feedback, Barry.

10/10 - 훌륭해요

Stanley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property offers challenges to individuals with disabilities--stairs, difficulty navigating in rooms, particularly very narrow doorway to bathroom.
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 14일
Thank you for your feedback, Stanley.

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An unexpected gem
This was the first stop on a two part trip for me. My husband met me in Williamsburg/Corbin at the Cumberland Falls State Park Resort and then my trip continued on to Memphis and his trip took him back home. I highly recommend visiting this area when we did. The colors are breathtaking. We stayed in the lodge. It was very clean but our room was very small. The rooms were not soundproof so you did hear a lot of hallway noise. The large common, multilevel patio off the back of the lodge is just beautiful and guarantee some amazing views of the river and mountains. You can either hike the trail to or drive down to the Falls; but you MUST do one or the other. It’s not Niagara, but it’s a lovely area with some spectacular views of nature. I would definitely return.
The view from the back patio at the lodge.
2023년 10월에 2박 숙박함
답변 제공: Carly B 님, 2023년 11월 8일
Thank you for your feedback, Christine. What a lovely photograph.

4/10 - 별로예요

Daryl

For the money was not what was expected I don’t need fancy but old is the word that comes to mind Kitchen but no utensils plates etc Noisy this wall heard neighbors tv pm and am
2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 7일
Thank you for your feedback, Daryl. I sincerely apologize for the issues you encountered. I will pass along this information to our Front Desk Supervisor.

10/10 - 훌륭해요

Mary

2023년 11월에 1박 숙박함
답변 제공: Carly B 님, 2023년 12월 1일
Thank you for your feedback, Mary.

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful area!
Great destination. Scenic area & “off-season”, wasn’t crowded.
2023년 10월에 3박 숙박함
답변 제공: Carly B 님, 2023년 11월 2일
Thank you for your feedback, Carl. That is an excellent photograph of the Cumberland Falls.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean. They lost cable and internet, which while inconvenient was not an issue. However we did not learn of the outage until we were already in the room and called the front desk for assistance. We were then told about the outage. Would have been helpful if that was shared upon checkin.
2023년 10월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 1일
Thank you for your feedback, I apologize for your experience. I will notify management about these issues.

8/10 - 좋아요

David

2023년 10월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 21일
Thank you for your feedback, David.

6/10 - 괜찮아요

Michelle Tyrene

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The Internet and cable was done the entire visit. And since the trip was taken for writing and research, that was very inconvenient. If it wasn’t pre-paid I would have checked out early.
2023년 10월에 2박 숙박함
답변 제공: Carly B 님, 2023년 11월 1일
Thank you for your feedback, Michelle. I apologize for your experience; I will notify management of these issues.

6/10 - 괜찮아요

Saeed

가족 여행
Excellent location. Furniture and other facilities are old. Our bathroom was not clean.
2023년 10월에 2박 숙박함
답변 제공: Carly B 님, 2023년 11월 1일
Thank you for your feedback, Saeed. We apologize for your experience; I will notify management of these issues.

6/10 - 괜찮아요

Linda

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Carly B 님, 2023년 11월 1일
Thank you for your feedback, Linda.

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall it was good but two light bulbs were burned out in my room and they changed them but left a mess that I had to clean up.
2023년 10월에 5박 숙박함
답변 제공: Carly B 님, 2023년 10월 27일
Thank you for your feedback, Patricia. I will pass along this information to management.