โThe hotel had pleasant and helpful staff, the gym and pool facilties were inviting and we did use them, except the water facility was not working. Our room was clean and tidy, but it would have been nice to have proper cups for drinks and more choices than just coffee. My duvet was creased, and I restrained myself from getting it changed! The onsite restaurant was excellent, staff very accommodating and prices were fair. Our first trip to Canada did not disappoint, we loved it.โ
โGreat location for travellers coming from Toronto down to Niagara Falls and over into the US. Hotel room was large and clean, the only thing is the breakfast would benefit from some more choices such as bacon โ
โVery convenient off the highway. I had a beautiful room ... an Executive King. Very clean and quiet. Nice amenities. Breakfast was decent. Great price. I'd definitely stay here again.โ
โwe were very impressed with the South Service Rd Burlington , Ontario Comfort Inn. Good breakfast, nice facility inviting rooms, all round lovely.
Our only complaint was, there is no elevator to the second floor, and my mom who is 95 yrs old has difficulty with the stairs. Especially having to carry luggage.
The night staff was very helpful, and even though she had a broken arm, carried the one suitcase to the room. โ
โLocation for my visit was very convenient. Room was quite comfortable and clean. The staff were very professional and extremely approachable. Breakfast was awesome!! โ
"The front desk staff play a big role in forming the first impression of a hotel.
Not all the staff were unfriendly, but the employee who checked us in especially made us feel unwelcome that day."
