고급 침구, 오리/거위털 이불, 객실 내 금고, 책상

코트야드 바이 메리어트 사이프러스 애너하임/오렌지 카운티 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 587개" "
평점 8 - 좋아요. 1005개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 72개" "
평점 4 - 별로예요. 1005개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 42개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함
답변 제공: CyCypress 님, 2022년 6월 1일
Thank you for the positive review. We hope to keep you as a satisfied guest and hope to see you soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
출장 숙소
출장으로 숙박하기 괜찮습니다.
2021년 4월에 2박 숙박함
답변 제공: Lili 님, 2021년 5월 5일
We’re proud that you selected us as your lodging accommodations, and we would like the opportunity to keep you as a satisfied customer. Our staff would be happy to welcome you back again soon, so I hope you’ll think of us when planning your next trip to Cypress.

8/10 - 좋아요

Young Sin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 3박 숙박함
답변 제공: CYCypress 님, 2021년 1월 17일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Hyun Ki

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good place, bad meal system
Everything was great, but 2 things. 1. Breakfast included: system errors did not let us have breakfast, so i had to call hotels.com for free breakfast, which then hotels.com called this place for vouchers. 2. Before number 1, my colleague and i purchased meal and even though i was refunded, my colleague got double charged instead of refund. At this point, he is still waiting for the refund.
2019년 5월에 7박 숙박함
답변 제공: NOELP 님, 2019년 6월 7일
Thank you for the positive feedback. We hope to keep you as a satisfied guest and hope to see you soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1층 편의시설에 코인세탁기 및 건조기가 있는 점이 마음에 들었습니다. 주위 경관도 무척이나 아름답고 조용했습니다
2019년 5월에 1박 숙박함
답변 제공: NoelP 님, 2019년 5월 27일
Thank you for the feedback! We hope to keep you as a satisfied guest and hope to see you soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1층 편의시설에 코인세탁실 및 건조기가 있는게 마음에 들었습니다. 주위경관도 무척이나 아름다웠습니다.
2019년 5월에 3박 숙박함
답변 제공: NoelP 님, 2019년 5월 27일
Thank you for the feedback! We hope to keep you as a satisfied guest and hope to see you soon!

10/10 - 훌륭해요

EUNSIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 5박 숙박함
답변 제공: Noelp 님, 2019년 5월 15일
Thank you for the positive score. We hope to keep you as a satisfied guest and hope to see you soon!

8/10 - 좋아요

KIL HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
싸이프러스 최고 호텔
깔끔하고 주변 편의시설이 좋습니다
2018년 5월에 1박 숙박함
답변 제공: RickG 님, 2018년 6월 12일
Thank you for taking the time in completing our online survey and for the positive scores. We’re proud that you selected us as your lodging accommodations, and we would like the opportunity to keep you as a satisfied customer. Our staff would be happy to welcome you back again soon, so I hope you’ll think of us when planning your next trip to Cypress.

10/10 - 훌륭해요

Thuan 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free parking. Near Costco gas station, 1 min walk to restaurants. AC keeps running all night.
2024년 5월에 4박 숙박함
답변 제공: Mariah 님, 2024년 5월 23일
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - 좋아요

Tu Do

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet area Clean environment
2024년 5월에 5박 숙박함
답변 제공: Mariah 님, 2024년 5월 22일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - 훌륭해요

Marion 님, Las Vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place to stay.
2024년 5월에 2박 숙박함
답변 제공: Mariah 님, 2024년 5월 22일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Jessica 님, Rockland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice experience
2024년 5월에 1박 숙박함
답변 제공: Italia 님, 2024년 5월 10일
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - 좋아요

Selena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this property was great, except for the food. The staff was excellent. The room was perfect. The food at the restaurant was terrible.
2024년 5월에 2박 숙박함
답변 제공: Mariah 님, 2024년 5월 6일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to have the chance to welcome you back again soon.

8/10 - 좋아요

Dung

2024년 5월에 1박 숙박함
답변 제공: Mavis 님, 2024년 5월 26일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

8/10 - 좋아요

Ana 님, Anaheim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean premises, good restaurant inside and around the area
2024년 5월에 1박 숙박함
답변 제공: Italia 님, 2024년 5월 4일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - 훌륭해요

Desiree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 4월에 1박 숙박함
답변 제공: Mariah 님, 2024년 5월 2일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to welcome you back again soon.

8/10 - 좋아요

Tuan

가족 여행
좋아요: 직원 및 서비스
The room is large and clean. The tap water or sink has sewage smell.
2024년 4월에 2박 숙박함
답변 제공: Mavis 님, 2024년 5월 1일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to have the chance to welcome you back again soon.

2/10 - 너무 별로예요

Alexandra

2024년 4월에 1박 숙박함
답변 제공: Mariah 님, 2024년 5월 17일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

6/10 - 괜찮아요

Martin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Some areas could have been updated
2024년 4월에 1박 숙박함
답변 제공: Italia 님, 2024년 4월 23일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reputation
2024년 4월에 1박 숙박함
답변 제공: Italia 님, 2024년 4월 23일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

8/10 - 좋아요

Deborah 님, E. Brunswick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is located in a pretty quite neighbourhood but yet a few minutes drives can get to store.
2024년 3월에 3박 숙박함
답변 제공: Italia 님, 2024년 4월 5일
Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

6/10 - 괜찮아요

Masahiro

2024년 3월에 3박 숙박함
답변 제공: Italia 님, 2024년 4월 23일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - 훌륭해요

Krystal

좋아요: 숙박 시설 상태 및 시설
It’s nice clean and very welcome
2024년 3월에 4박 숙박함
답변 제공: Italia 님, 2024년 3월 26일
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - 훌륭해요

Tammy 님, Cos Cob

2024년 3월에 1박 숙박함
답변 제공: Mavis Hall 님, 2024년 3월 30일
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - 훌륭해요

Faye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front staff when we checked in was so friendly. He gave us delicious and I think homemade banana bread! It was a really nice touch! The room and facility was very clean and we had a great stay!
2023년 12월에 2박 숙박함
답변 제공: Mariah 님, 2024년 3월 2일
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

2/10 - 너무 별로예요

Natila

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Italia 님, 2024년 2월 27일
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

10/10 - 훌륭해요

German

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Italia 님, 2024년 2월 23일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room/stay was great, lobby bathroom was dirty
Everything was excellent except the lobby bathrooms. I took my 5 year old grandson into the lobby mens bathroom and when we opened two bathroom stalls there was feces in them. His first response was “this is disgusting!”I had to flush and clean one so he could use the toilet. He would have not made it to our room that is why I had to clean and flush. I looked around and the floor was dirty and it did not smell good in there. Our room was nice clean and quiet.
2024년 2월에 2박 숙박함
답변 제공: Italia 님, 2024년 2월 20일
Thank you for choosing Courtyard Cypress. We appreciate you taking the time to review your experience and sharing feedback on your recent stay. We are so proud to hear you had a wonderful stay and our staff was able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Italia 님, 2024년 2월 20일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great space, wonderful breakfast, highly recommend
We loved our stay! The hotel was undergoing construction but everything was really clean and comfortable and the staff was excellent. We loved the freshly popped popcorn and lemonade at check in and were pleasantly surprised by restaurant quality of the hot breakfast at the bistro(incredibly fresh and delicious!). Looking forward to our next visit!
2024년 2월에 1박 숙박함
답변 제공: Italia 님, 2024년 2월 12일
We are so proud you selected to stay at the Courtyard Cypress. Thank you for taking the time to share feedback regarding your stay with us. We are so happy to hear you had the chance to enjoy our breakfast to get your day going. We really appreciate you taking the time to recognize our staff and we look forward to sharing your wonderful comments with them. Hope to welcome you again soon.

10/10 - 훌륭해요

angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Italia 님, 2024년 2월 11일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Beenfoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Mariah 님, 2024년 2월 1일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: italia 님, 2024년 1월 30일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Jasmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mariah 님, 2024년 1월 29일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: italia 님, 2024년 1월 26일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

8/10 - 좋아요

Robbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mariah 님, 2024년 2월 7일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We hope to welcome you back soon on your next visit to the Orange County area.

10/10 - 훌륭해요

Brent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful place to stay...would come here again, if the opportunity arises
2024년 1월에 3박 숙박함
답변 제공: italia 님, 2024년 1월 22일
Thank you for the positive review! We hope to keep you as a satisfied guest and hope to see you soon!

10/10 - 훌륭해요

Laura 님, Phoenix

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mariah 님, 2024년 1월 21일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the great score and are so happy we were able to meet your needs. We hope to welcome you back soon on your next visit to the Orange County area.

8/10 - 좋아요

Edwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: italia 님, 2024년 1월 18일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

10/10 - 훌륭해요

Maritza

2024년 1월에 3박 숙박함
답변 제공: italia 님, 2024년 1월 18일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

8/10 - 좋아요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: italia 님, 2024년 1월 15일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. Hope to see you back soon.

2/10 - 너무 별로예요

joyce 님, chicago

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: italia 님, 2024년 1월 11일
Thank you for your recent stay, we appreciate you taking the time to share your feedback. We are so sorry to hear your stay was less than perfect and wish we could have done more prior to your check out to ensure you had a great experience. Your feedback is important to us and we are so glad you’re letting us know so we can better prepare for the next guest. We hope to have another opportunity to welcome you back on your next visit to the area.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Italia 님, 2024년 1월 9일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.

10/10 - 훌륭해요

Jun

2023년 12월에 6박 숙박함
답변 제공: italia 님, 2024년 1월 26일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

4/10 - 별로예요

edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Under construction no notice
Received an email the hotel is under construction the day of check in. Much too late to change hotels. Only 1 elevator working.
2024년 1월에 1박 숙박함
답변 제공: Italia 님, 2024년 1월 9일
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

10/10 - 훌륭해요

Joanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 4박 숙박함
답변 제공: Italia 님, 2024년 1월 9일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect score and are so happy we were able to meet your needs.

6/10 - 괜찮아요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Italia 님, 2024년 1월 9일
Thank you for taking the time to rate your stay. We hope to see you back soon!

6/10 - 괜찮아요

Eduardo

가족 여행
좋아요: 직원 및 서비스
No me gustó que no haya canales de TV en español lo cual pasa en todos los hoteles Courtyard lo cual es una discriminación.
2023년 12월에 2박 숙박함
답변 제공: Italia 님, 2024년 1월 9일
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

8/10 - 좋아요

Aairona 님, Glendale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean property, No breakfast beds were very hard and pillows were absolutely horrible. Bring your own pillows.
2023년 12월에 4박 숙박함
답변 제공: italia 님, 2024년 1월 9일
Thank you for choosing the Courtyard Cypress for your lodging accommodations. While we do strive for perfection in every aspect of our facility, we understand we failed you and for that we apologize. We will do our best to improve to a higher standard and ensure everything is in working order for your next stay. Let us know if there is anything else we can do to make your stay more welcoming.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Italia 님, 2024년 1월 2일
Thank you for taking the time to rate your stay at the Courtyard Cypress, your feedback is important to us. We appreciate the perfect 10 score and are so happy we were able to meet your needs.