이집트산 면 시트, 고급 침구, 오리/거위털 이불, 필로우탑 침대

컴포트 스위트 플라노 - 댈러스 노스 여행 후기

2.5 out of 5
컴포트 스위트 플라노 - 댈러스 노스
2301 E Pres George Bush Hwy, Plano, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 429개" "
평점 8 - 좋아요. 1002개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 129개" "
평점 4 - 별로예요. 1002개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 69개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

??

좋아요: 편의 시설/서비스
호텔 앞이 멕도널드가 있어 편리
답변 제공: Curtis 님, 2023년 1월 5일
Thank you for the feedback. We are glad you enjoyed your time and we hope that you will visit us again!

8/10 - 좋아요

Seung Min 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하
좋았습니다. 가성비가 좋은 호텔입니다

10/10 - 훌륭해요

ChoongHee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 숙박
아주 만족스러운 숙박이었습니다.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello James,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Flint

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Customer service was great
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Flint,We are delighted to hear that you had a positive experience with our customer service team. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. Should you have any further comments or suggestions, please feel free to reach out to us.

8/10 - 좋아요

Douglas S.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and price.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Douglas S.,Thank you for highlighting our hotel's convenient location and competitive pricing. We always strive to offer value to our guests and are pleased to hear it resonated with you during your stay. If you have any more feedback, feel free to reach out to our management team directly.

2/10 - 너무 별로예요

Shana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk clerk Laxmi was tried to scam me. She ran my card multiple times without authorization right in front of me. I was charged for the room then received a fraud alert from my bank that she had attempted payments multiple times for different amounts. When I told her to stop running my card because my bank flagged it as fraud she told me my bank was not declining the payment for fraud. I advised her to refund my payment which she did immediately. She then charged my card again for a different amount as I was leaving the facility. I went back in to get a business card to report to corporate. I overheard her asking the next customer to send their social security number to an email address for “verification” very shady place do not recommend.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Shana,We highly value our guests' feedback and take such concerns seriously. Rest assured that we have processes in place to ensure the security of all guest transactions. We encourage you to reach out to our management team directly to provide further details so they can investigate this matter appropriately. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Eric Wah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and clean
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Eric Wah,We appreciate your feedback on the safety and cleanliness of our hotel. Our team strives to maintain a secure and sanitary environment for all guests to enjoy during their stay. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

4/10 - 별로예요

Rio

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stains on the bedsheets and pillows and the hotel smelled very musky
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Rio, We regret to hear about the concerns raised in your review. Your feedback is greatly appreciated as it helps us continue to improve our services. For any future issues, please don't hesitate to contact our management team directly to address your concerns further. Thank you for bringing this to our attention.

8/10 - 좋아요

Víctor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed the pool
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Víctor,We're delighted to hear that you enjoyed our pool during your stay. Your positive feedback is truly appreciated and we hope to welcome you back soon for another refreshing experience.

10/10 - 훌륭해요

Minnie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was comforting met a few good people around the pool area everything was good
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Minnie,We're thrilled to hear that you enjoyed the pool area and met some nice people during your stay. Our team is dedicated to creating a welcoming environment for all our guests to enjoy their time with us. Should you have any other feedback or suggestions, feel free to reach out to us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

christina

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello christina,We appreciate you choosing our hotel for your stay. If there were any concerns during your time with us, please don't hesitate to contact us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Bobby

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Bobby,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

james

2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello james,Thank you for choosing our hotel for your recent stay. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed more parking
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello debbie,We appreciate your feedback regarding our parking availability and will share this with our management team for future consideration. Thank you for choosing to stay with us, and we hope you had an otherwise enjoyable experience during your visit.

10/10 - 훌륭해요

Juan Antonio

2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Juan Antonio,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

4/10 - 별로예요

Faith

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 3월 17일
Hello Faith,We value your opinion and would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to us directly so we can further discuss your experience and ensure your future visits are more enjoyable.

8/10 - 좋아요

John Stephen

What you would expect for $89 per nite. No room cleaning last 3 days there, but front desk staff very friendly and helpful.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello John Stephen,We appreciate your kind words about our front desk staff and apologize for any inconvenience caused by the cleaning services. Your feedback helps us improve, and we recommend contacting management directly to discuss your experience in more detail. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Dena

좋아요: 숙박 시설 상태 및 시설
very convenient
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Dena,We are glad to hear that you found our location convenient during your stay. If there is anything else we can assist you with, please don't hesitate to reach out to us directly.

10/10 - 훌륭해요

Lorianna

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Lorianna,We are thrilled to hear you had a wonderful experience at our hotel! If you ever choose to stay with us again, we look forward to welcoming you back.

10/10 - 훌륭해요

Aisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt comfortable
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Aisha,We are delighted to hear that you felt comfortable during your stay with us. Your comfort is our top priority, and we strive to provide a relaxing experience for all our guests. Should you have any feedback or suggestions for improvement, please feel free to contact management directly. We are always open for feedback to be able to provide our guest the most comfortable stay possible.

10/10 - 훌륭해요

Kiazmyn

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kiazmyn,Thank you for choosing to stay with us! We are thrilled to hear you had a wonderful experience at our hotel. We hope to welcome you back again soon for another fantastic stay!

10/10 - 훌륭해요

Sasikala

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Sasikala,We are thrilled to hear that you enjoyed your stay with us! Please feel free to reach out if you have any further comments or suggestions. We hope to welcome you back soon!

10/10 - 훌륭해요

Antonio 님, SAN ANTONIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and reasonable price. The hotel is clean and staff is very professional
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Antonio,We are pleased to hear you enjoyed our convenient location, the cleanliness of our hotel, and the professionalism of our staff. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 - 괜찮아요

Diana

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When I was staying there apparently the lady was new and we had to wait a long time to be checked in, because there was nobody else to help her.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Diana, Thank you for sharing your experience with us. Your feedback is valuable, and we will address it with our team to ensure smoother check-in processes in the future. We apologize for any inconvenience caused during your stay.

4/10 - 별로예요

Aundrell

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Aundrell, We appreciate you choosing our hotel for your recent stay. We're sorry to learn that your experience did not meet your expectations. We encourage you to reach out to us directly with any specific feedback you may have, as we are always looking for ways to improve our guests' satisfaction. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Margarita,We are thrilled to hear that you had a wonderful experience during your stay with us! We greatly appreciate your rating and hope that we were able to exceed your expectations. We look forward to welcoming you back in the future for another fantastic stay. Safe travels!

10/10 - 훌륭해요

Savannah

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Savannah,We're delighted to hear that you had a fantastic stay with us! It was a pleasure to have you as our guest, and we appreciate you taking the time to share your experience. If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us. We hope to welcome you back soon!

2/10 - 너무 별로예요

Labrenton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely a disgrace
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Labrenton,We regret to hear that you found your experience with us to be a disgrace. We appreciate your feedback and would welcome the opportunity to address any specific issues you may have encountered during your stay.

4/10 - 별로예요

Benjamin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I turned the bathroom light on, and there was a roach crawling across the floor
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Benjamin,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused during your stay. It's essential to address these matters promptly, so we have forwarded your feedback to our pest control team for immediate action. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 - 훌륭해요

Dameyone

2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Dameyone,We're thrilled to hear you had a wonderful stay with us! We appreciate your kind words and hope to welcome you back soon for another fantastic experience!

6/10 - 괜찮아요

Yongwon

출장 여행, 가족 여행
좋아요: 직원 및 서비스
It was one of the cheapest, so you get what you pay for, There is only one elevator, which is quite odd for this size of hotel building, and so long waiting time. The elevator can be cleaned much better. Again, generally OK. Breakfast is ok.
답변 제공: Manager 님, 2024년 1월 23일
Hello Yongwon, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the elevator waiting time and cleanliness. We appreciate your understanding that our rates reflect the value we offer. We're glad to hear that you found our breakfast satisfactory. We hope to have the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Felicia 님, Dallas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff & great location.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Felicia,Thank you for your kind words about our staff and location. We pride ourselves on providing excellent service and ensuring our guests have a convenient location to explore. We appreciate your feedback and hope to welcome you back soon for another wonderful experience.

10/10 - 훌륭해요

Yenzi V

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Yenzi V,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

jair hernandez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excelente hotel
2024년 1월에 2박 숙박함
답변 제공: rick 님, 2024년 1월 15일
Thank you for the excellent review, we appreciate your input and look forward to serving you in the future

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant staff, clean and inexpensive..
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Michael,Thank you for sharing your positive experience with our pleasant staff and clean facilities. We strive to ensure our guests feel comfortable and that their stay is affordable. We hope to welcome you back in the future for another enjoyable visit.

10/10 - 훌륭해요

Alta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family trip
Check in was easy and the front desk was friendly. The rooms were clean. I had 2 different rooms and both were clean.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Alta,Thank you for your feedback! We are glad to hear that our front desk staff provided a smooth check-in experience and that you found the rooms to be clean. We appreciate your positive comments and hope to welcome you back in the future.

8/10 - 좋아요

shanell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello shanell,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please reach out to us directly so we can address them appropriately.

8/10 - 좋아요

ERNESTO R.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello ERNESTO R.,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had a pleasant experience during your visit. We appreciate your support and hope to welcome you back in the future.

6/10 - 괜찮아요

Joseph

Small room
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Joseph,Thank you for your feedback. We apologize if the size of the room did not meet your expectations. We understand that comfort is important and we strive to provide a pleasant stay for all our guests. We appreciate your input and will take it into consideration for future improvements. Should you have any further concerns or need assistance, please do not hesitate to contact our management.

6/10 - 괜찮아요

Marion

2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Marion, We appreciate you taking the time to share your experience with us. We would love to hear more about your stay with us so that we can address any areas in need of improvement. Please reach out to us directly so that we can ensure a pleasant future visit. We hope to welcome you back soon.

10/10 - 훌륭해요

Shaunelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that they had a mini market with lots of options.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Shaunelle,Thank you for taking the time to share your positive feedback about our mini market. We strive to provide a wide variety of options for our guests' convenience. We appreciate your kind words and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Renae

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was very nice. Indoor pool and jacuzzi. The staff was really nice.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Renae,Thank you for choosing our hotel for your stay and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed our indoor pool and jacuzzi. Our staff takes pride in providing exceptional service, and we're glad they made a positive impression on you. We appreciate your kind words and hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Chelse

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Chelse,Thank you for acknowledging our friendly staff. We take great pride in ensuring our team provides exceptional service to all of our guests. Your positive feedback is greatly appreciated and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Brittany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly Staff - Indoor Pool was Closed
The staff was amazing. The woman at the front desk was so friendly and helpful. The breakfast included was good, better than most hotel breakfasts. We booked this hotel partly because it has an indoor pool. Unfortunately, it was closed so we didn't get a chance to enjoy it. I wish hotels would specify if their pools are closed, especially indoor pools. You can assume outdoor pools will be closed in the winter months, but indoor pools should be open all year, unless there is a problem. This isn't the first time we've booked a hotel with an indoor pool and it was closed. The only other complaint I have is the bed. It was comfortable, once you got in it, but it was so high off the ground I had to use the HVAC unit as leverage to push myself up onto the bed. Other than that, our room was nice, with a living room area with a couch and desk. Also, the tv, which was a decent size tv, had a weird distortion effect on the right side of the picture and line along the lower third. This wasn't a big deal, as we didn't watch much tv, just kept it on for our dog to have noise while we were out of the room.
Living Area
Bathroom sink
Standard Bathroom
TV distortion
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Brittany,Thank you for your feedback. We truly appreciate your kind words about our friendly and helpful staff, as well as our breakfast. We apologize for any inconvenience caused by the closure of the indoor pool. We understand your frustration and will take your suggestion into consideration. Regarding the height of the bed, we apologize for any difficulties you experienced. We appreciate your comments about the room amenities and the TV, and we will look into addressing these issues.

4/10 - 별로예요

Shellye

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The floor joist in our ceiling and the floor up above us constantly squeaked when any moved. The traffic noise off George Bush was really loud. Shower curtain was ripped and wouldn't stay closed.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Shellye,Thank you for sharing your experience during your recent stay with us. We appreciate your feedback regarding the noise levels and maintenance issues you encountered. We apologize for any inconvenience caused and assure you that we will address these concerns with our team. We value your input and strive to enhance our guests' comfort.

10/10 - 훌륭해요

Khanh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Khanh Dao
Very quite place, clean
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Khanh,Thank you for your feedback! We're glad you enjoyed the peace and cleanliness during your stay. We strive to provide a serene environment for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.

10/10 - 훌륭해요

Umedjon

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Umedjon,We appreciate the time you took to rate our hotel and we are thrilled to hear that you had a wonderful stay with us. Should you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

James

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello James, We're sorry to hear that you had a less than satisfactory experience during your stay at our hotel. We encourage you to reach out to us directly with any specific feedback or concerns you may have had, as we always strive to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Devita

Great stay
I enjoyed my stay. The staff was very friendly and it smelled so good in the lobby area. Only thing I didn’t like was the toilet was too low.. other than that I love the stay.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Devita,Thank you for your positive feedback regarding our friendly staff and pleasant lobby scent! We appreciate your review and value your opinion. We apologize if the height of the toilet was not ideal for your comfort. We strive to provide a positive experience for all guests and will take your comments into consideration for future improvements.