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만트라 판다나스 여행 후기

4.5 out of 5
만트라 판다나스
43 Knuckey Street, Darwin, NT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 534개" "
평점 8 - 좋아요. 1000개 이용 후기 중 325개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 96개" "
평점 4 - 별로예요. 1000개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 17개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Greg

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The check in process was terrible. Took forever, had to park my car in a bus parking area, then had to conduct a u turn in amongst traffic and go around the block to find the hotel parking. Staff forgot to give me code for parki g and my room number. Our room however was great as is the location of the hotel
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mark

Nice and tidy motel nice and quiet.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Koolin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Terence 님, 2024년 2월 21일
Dear Koolin, Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스
👍
2023년 12월에 1박 숙박함
답변 제공: Terence 님, 2024년 2월 21일
Dear Nicole, Thank you for your review and we look forward to your return.Sincerely,Terence

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Terence 님, 2024년 2월 21일
Dear Geoffrey,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Kim

2023년 12월에 1박 숙박함
답변 제공: Terence 님, 2024년 2월 21일
Dear Kim,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great place to stay. Disappointed that the pool was being upgraded and nothing on website to tell us it was unavailable before booking it would be out. Booked a room with a king bed, but bed was clearly a queen. Small things I know but overall would stay there again.
2023년 12월에 2박 숙박함
답변 제공: Terence 님, 2024년 2월 21일
Dear Mark,Thank you for sharing your experience. We are glad that you enjoyed your stay. However, we do apologise and take good notes of your valuable feedback.We look forward to welcoming you again soon.Sincerely,Terence

10/10 - 훌륭해요

Selver

2023년 12월에 1박 숙박함
답변 제공: Terence 님, 2023년 12월 23일
Dear Selver,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay here when in town - there is only one thing that annoys me, the charge of $200 deposit. I have already paid for my room in advance - so why am I being charged another $200 that doesnt get recredited to my credit card until the end of the month? Its not like i could be stealing anything from the fridge - there is no minibar just a little box of milk. Any room service could be immediately booked against a card. It just seems a bit dishonest of a hotel to hotel to needlessly hold onto $200 from literally hundreds and hundreds of customers a month. What guest is going to check their credit card payments the next month to make sure the refund has arrived. Its really treating guests disrespectfully, telling every guest they are a potential thief snd may checkout with a bedside lamp in their luggage. Surely the hotel has insurance for actual theft? A very bad guest experience being asked for this money, especially after already having paid in advance, and being a regular guest!
2023년 12월에 1박 숙박함
답변 제공: Terence 님, 2023년 12월 23일
Dear Ian, Thank you for your review and we fully understand your opinion on credit card pre-authorisation. Unfortunately, this is a policy that we need to have in place in case there are damages in the rooms - it would be awesome if every one was like you though.As for the hold, please note that this hold never comes to our bank account. It actually stays with your bank. Your bank place the fund on hold for about 30 days by default unless they receive a cancellation request from our eftpos machine. .We look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Geoffrey

2023년 12월에 1박 숙박함
답변 제공: Terence 님, 2023년 12월 23일
Dear Geoffrey,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Dirk

Alles ok, Pool leider in Wartung, Nachbarhotel Pool auch in Wartung. Weiteres Hotel im Austausch Pool hatte angeblich keinen Pool, aber ein Tag drauf alles im grünen Bereich. Standort ist gut
2023년 11월에 4박 숙박함
답변 제공: Terence 님, 2023년 12월 23일
Lieber Dirk,Vielen Dank für Ihre Bewertung.Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben, entschuldigen uns aber dafür, dass der Pool nicht verfügbar war. Wir haben vom Auftragnehmer Hinweise erhalten, dass die Renovierungsarbeiten noch etwa sechs Monate bis zum Abschluss dauern.Wir freuen uns, Sie zu gegebener Zeit wieder bei uns begrüßen zu dürfen.Aufrichtig,Terenz

10/10 - 훌륭해요

Kerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very spacious room.
2023년 11월에 3박 숙박함
답변 제공: Terence 님, 2023년 12월 23일
Hi Kerry,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

2/10 - 너무 별로예요

Mark

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aircon didn’t work in the first room which took a lot of convincing to the front desk but by 9.30pm they realised it wasn’t working by this time we had sweated enough. Then was downgraded with the next room. We have used mantra pandanas for the last ten years and also are members of the Accor group as we are Darwinites that work and live remote. Sunday 26/10/2023 will be the last time we set foot inside that building ever again it’s been turned into a glorified workers camp.
2023년 11월에 1박 숙박함
답변 제공: Terence 님, 2023년 11월 30일
Dear Mark,Thank you for your review and please accept our deepest apologies for all the inconveniences you experienced. We are currently investigating this matter and would be grateful if you could please contact me via the hotel reception.Thank you.Sincerely,Terence

8/10 - 좋아요

Barrie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Stay
We checked in late around 9.30pm, and checked out before 10.00am. So our stay was very short, but once we found the hotel and car park, it’s was good. Great access to car park and our room 👍
2023년 11월에 1박 숙박함
답변 제공: Terence 님, 2023년 11월 22일
Dear Barrie,we are glad that you enjoyed your brief stay with us and we look forward to welcoming you again soon.Sincerely,Terence

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I‘m a return business traveller - and I alway choose the apartments at Mantra Pandanas. Great value and comfort for business travellers.
2023년 11월에 4박 숙박함
답변 제공: Terence 님, 2023년 11월 22일
Dear Frank, we appreciate your comments and we look forward to welcoming you again soon.Sincerely,Terence

6/10 - 괜찮아요

Graham

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 14박 숙박함
답변 제공: Terence 님, 2023년 11월 22일
Dear Graham,Thank you for your review and we look forward to your return.Sincerely,Terence

8/10 - 좋아요

Theo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady that checked me out after my stay was amazing.
2023년 10월에 1박 숙박함
답변 제공: Terence 님, 2023년 11월 2일
Dear Theo,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Sound but not spectacular
2023년 10월에 4박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Anonymous,Thanks for your review and we hope to have the opportunity to welcoming you again in future.Sincerely,Terence

6/10 - 괜찮아요

Rockey

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff not experienced
2023년 10월에 3박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Rockey,Thank you for your review and we look forward to your return.Sincerely,Terence

8/10 - 좋아요

Charlotte

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room with everything you need, great location, very nice staff. Only downside was the pool being renovated but there were alternatives offered close by which was explained at check in but we weren’t aware of the pool closure when we booked.
2023년 10월에 1박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Charlotte,Thank you for your review. We are glad that you enjoyed your stay with us. However, we apologise that the pool was unavailable and that the communication was not so great in regards to the works but we could only provide as much information as what the body corporate and the contractor would give us.We hope to welcome you again soon.Sincerely,Terence

10/10 - 훌륭해요

colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
would happily stay again
2023년 10월에 5박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Colin,Thank you for the review and we look forward to welcoming you again soon.Sincerely,Terence

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff - I needed an extra hour in my room for a zoom meeting and they obliged - big thanks to the front desk
2023년 10월에 1박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Nicholas,Thanks for your sharing your experience with us. We are glad that our team made a great impression and we look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Sidney 님, Broome

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Do
2023년 9월에 5박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Sidney,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

10/10 - 훌륭해요

Jacqueline Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was lovely and clean. Staff were very helpful. Only downside was the pool was not available due to renovations. I looked on the notice at the hotel and it said available to use after August. I booked in October and was still under renovations. Was easy access to everything from eateries, shops and beach. .
2023년 9월에 10박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Jacqueline Anne,we are delighted that you enjoyed your stay despite the pool being unavailable and for which we deeply apologise. The works have been delayed several times and we are following up with the body corporate and the contractor on a regular basis to get the latest update.We look forward to welcoming you again soon.Sincerely,Terence

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and facilities
2023년 9월에 5박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Dear Scott,we are delighted that you enjoyed your stay and our convenient location. We look forward to welcoming you again soon.Sincerely,Terence

2/10 - 너무 별로예요

Colleen

2023년 9월에 2박 숙박함
답변 제공: Terence 님, 2023년 10월 29일
Hi Colleen,we are sorry that your stay did not meet your expectation but hope that you will give us the opportunity to better serve you in future.Sincerely,Terence

10/10 - 훌륭해요

Sudip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear Sudip,We are delighted that you had a great stay and we look forward to your return.Sincerely,Terence

8/10 - 좋아요

Claus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt hotel, dårlig modtagelse
Dejligt hotel med god beliggenhed. Dog oplevede vi en kedelig ting ifb. med indtjekningen. Vi lander i Darwin d. 5 sept. ca. 02.,00 om natten. Vi bliver et par timer i lufthavnen da vi først kan chekke ind fra kl. 14.00. Efter et par timer i lufthavnen, vælger vi at tage en taxa til hotellet, for at stille vores bagage og evt. betale for et værelse indtil 14.00. Der var desværre ingen ledige værelser hvilket er forståeligt nok - MEN vi kunne heller ikke få lov til at stille vores bagage, og blev henvist til et nærliggende hotel som måske kunne hjælpe. Også forgæves. Måtte således sidde udenfor hotellet og vente på at en kaffebar åbnede. Derefter prøvede vi igen at stille vores baggage på hotellet, denne gang med bedre held.
2023년 9월에 2박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Kære Claus,Tak for din anmeldelse.Vi er kede af at høre om din oplevelse med at forsøge at få et sted at overnatte natten til din ankomst. Vi er dog glade for, at du i det mindste kunne efterlade din bagage til check-in tidspunktet. For meget tidlig ankomst er det altid bedre at bestille en nat før, så længe der er ledige pladser, som ser ud til, at det ikke var tilfældet, da du boede.Vi glæder os til snart at byde dig velkommen igen.Med venlig hilsenTerence

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear Sophie, Thank you for your great review and looking forward to your return.Sincerely,Terence

4/10 - 별로예요

Andrew

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear Andrew,Thank you for your review.We apologise that your stay did not meet your expectation and we hope to have the opportunity to welcoming you again for a much-improved experience.Sincerely,Terence

10/10 - 훌륭해요

David 님, Redfern

좋아요: 청결 상태, 직원 및 서비스
Nice place, big room with a great bathroom but it was a shame the pool was closed for a reno. All said though it was excellent t
2023년 9월에 1박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear David,Thank you for your review.We are glad that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Terence

10/10 - 훌륭해요

Bonnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renu is the assistant manger there and she provided exceptional service while my partner and I stayed for a few nights after moving from Perth. She provided a friendly and efficient service and allowed for flexibility with our time of stay which made it a lot less stressful for us and made for a pleasant stay.
2023년 9월에 3박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear Bonnie,Thank you for your review.We are glad that you enjoyed your stay with us and really appreciate your valuable recognition for Renu's excellent service which we have shared with her.We look forward to welcoming you again soon.Sincerely,Terence

4/10 - 별로예요

Christian Winther

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
We choose this hotel due to the pool - but the pool was closed, and are clearly closed for a long period. They still advertise with the pool, even though they know it isn’t available. So we paid full price, and didn’t have a pool or spa-area… pretty disappointed.
2023년 8월에 3박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear Christian,we deeply apologise for the inconveniences you experienced during your stay with us. The pool has indeed been closed for quite some time and notices were placed on the different booking websites. However, we have found that they were not as visible as we would have liked them to be. We are currently working on improving this communication.We hope to have the opportunity to welcoming you again for a much-improved experience.Sincerely,Terence

2/10 - 너무 별로예요

LOATA

좋아요: 청결 상태
별로예요: 직원 및 서비스
I booked and payed for a room with a double and 2 singles bed option but I was given a room with only a double bed. Why advertising and charging for something you don't have? VERY DISAPPOINTED!
2023년 8월에 2박 숙박함
답변 제공: Terence 님, 2023년 9월 27일
Dear Loata,Thank you for your review. We deeply apologise for the inconvenience that you experienced with the bed configuration. We have asked our digital team to update the websites with the proper information.We hope to have the opportunity to welcoming you again for a much-improved experience.Sincerely,Terence

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value property in DRW CBD - comes with everything you need for a business stay.
2023년 8월에 1박 숙박함
답변 제공: Terence 님, 2023년 8월 31일
Dear Frank, Thank you for your review and we look forward to your return.Sincerely,Terence

8/10 - 좋아요

Phillip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Chair on balcony broken on arrival. Replaced by staff.
2023년 7월에 3박 숙박함
답변 제공: Terence 님, 2023년 8월 31일
Dear Phillip, We are glad you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Terence

4/10 - 별로예요

Bernie

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator noise at night Pool unavailability very deep in the reservation page
2023년 8월에 4박 숙박함
답변 제공: Terence 님, 2023년 8월 31일
Dear Bernie,Thank you for your review. We apologise that your stay did not meet your expectation. We hope that you will give us the opportunity to welcome you again for a much-improved experience.Sincerely,Terence

2/10 - 너무 별로예요

Guy

출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location but the rooms were really expensive. During our stay our rooms were not serviced, and the pool was closed for renovations (despite having been advertised on the Wotif website). Would have preferred to stay somewhere else if I’d know this was going to be my experience.
2023년 8월에 4박 숙박함
답변 제공: Terence 님, 2023년 8월 31일
Dear GuyWe apologise for all the inconveniences you experienced during your stay with us. The swimming pool has been closed for renovation since beginning of April and we anticipate the completion of works around end of October if all goes as planned.In regards to housekeeping, though the accommodation package did not include a daily housekeeping service, our team would gladly replenish amenities, refresh towels and remove rubbish upon request.We hope to have the opportunity to welcoming you again in future for a much-improved experience.Sincerely,Terence

10/10 - 훌륭해요

PAUL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room especially for the price. Friendly staff.
2023년 7월에 2박 숙박함
답변 제공: Terence 님, 2023년 8월 31일
Dear Paul,We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Terence

6/10 - 괜찮아요

Valentina

2023년 7월에 1박 숙박함
답변 제공: Terence 님, 2023년 8월 31일
Dear Valentina,thank you for your review. We apologise if your stay did not meet your expectation and hope that you will give us the opportunity to welcoming you again for a much-improve experience.Sincerely,Terence

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
Hot water only lasted one minute in the shower. This was addressed with hotel staff but nothing done about it, even after a second discussion with the manager. No room service provided.
2023년 7월에 2박 숙박함
답변 제공: Terence 님, 2023년 7월 29일
Dear Anonymous,Thank you for your review. We deeply apologise for the inconvenience you experienced with the hot water.I have shared your comments with the relevant managers to follow up.We hope to have the opportunity to welcoming you again in future for a much-improved experience.Sincerely,Terence

6/10 - 괜찮아요

Pauline

2023년 7월에 1박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Pauline,Thank you for your review. We apologise that your stay did not meet your expectation.We hope that you will give us the opportunity to welcoming you again in future for a much-improved experience.Sincerely,Terence

6/10 - 괜찮아요

Shaine

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Average
2023년 7월에 1박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Shaine,Thank you for your review. We are sorry that we were only average but we will work hard so that we can be better.We hope to have the opportunity to welcoming you again in future for a much-improved experience.Sincerely,Terence

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful, neat, new and quiet!
2023년 7월에 2박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear NicholasThank you for your review. We are delighted that you enjoyed your stay and we look forward to your return.Sincerely,Terence

6/10 - 괜찮아요

Murray

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 5박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Murray,Thank you for your review and we look forward to your return.Sincerely,Terence

6/10 - 괜찮아요

Sara

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The pool is under renovation, which we were informed of only upon checking in. Our first room had moldy carpet. Reception quickly changed our room after being informed. Our second room had a broken security chain and no soap in the shower. During our 5 night stay, there was no housekeeping service beyond the one towel refresh that we had to request. Whenever we requested or pointed things out, the staff was very quick to address and very pleasant.
2023년 7월에 5박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Sara,Thank you for your review. Though we are glad that our team was helpful, we still apologise for the shortfall that you experienced during your stay with us.I have shared your comments with the relevant managers to address accordingly.We hope to have the opportunity to welcoming you again for a much-improved experience.Sincerely,Terence

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good location
Overall, it was good but did not expect that they provide room services ( no cleaning or taking rubbish out) inspite of us staying 5 nights
2023년 7월에 5박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Anonymous, Thank you for your review. We are glad that you enjoyed your stay with us.Though the accommodation package did not include a daily housekeeping service, our team would gladly top-up amenities, refresh towels and remove rubbish upon request. We deeply apologise if this was not properly communicated to you during check-in.We look forward to welcoming you again soon.Sincerely,Terence

8/10 - 좋아요

Robert 님, AIEA

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the kitchenette feature with dishes, microwave, & washer dryer with detergent
2023년 7월에 2박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Robert,Thank you for your review. We are glad that you enjoyed your stay with us and our in-room facilities.We look forward to welcoming you again soon.Sincerely,Terence

2/10 - 너무 별로예요

Benjamin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Terence 님, 2023년 7월 26일
Dear Benjamin,Thank you for your review.We apologise that your stay did not meet your expectation. We hope to have the opportunity to welcoming you again for a much-improved experience.Sincerely,Terence

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Terence 님, 2023년 6월 28일
Dear Tim,Thank you for your review. We are glad that you enjoyed your stay and we look forward to your return.Sincerely,Terence