외관

노보텔 다윈 에어포트 여행 후기

4 out of 5
노보텔 다윈 에어포트
2 Sir Norman Brearly Drive, Eaton, NT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 402개" "
평점 8 - 좋아요. 1000개 이용 후기 중 404개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 119개" "
평점 4 - 별로예요. 1000개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 28개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Karen

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Ilka 님, Robin Falls

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very convenient to the airport when arriving late and much appreciated the shuttle bus. Clean and quiet, excellent and friendly service by the staff. Pleased to see bulk bathroom products in the bathroom rather than small individual plastic items, much better for the environment. My only negative comment is about the extremely fat pillows which were very uncomfortable to sleep on. With three pillows in the room, I would have liked to see a thinner pillow amongst them as an alternative option.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very relaxing, lovely staff when i arrived
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
One day early for the new pool
Had a midnight check in with a heap of marines in front of me, reception fella was all over it sorted us out no dramas. Excellent breakfast and comfortable bed, room had a renovated bathroom that was very flash. Will be back to try out the new pool for a weekend.
New Pool we were one day early for
View from our brekky table.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Marguerite

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of construction going on right now, but still could walk from airport and airport shuttle was really quick. very clean and quiet in the room and nice outdoor by the pool area for coffee and light dining. Also, could walk to other dining.
2023년 11월에 1박 숙박함
답변 제공: DK 님, 2023년 11월 23일
Dear Marguerite, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Darwin Airport. We appreciate your understanding of the ongoing construction and are glad to hear that it did not significantly impact your overall experience.It's wonderful to know that you found the location convenient, with easy access from the airport and a quick shuttle service. We are delighted that you enjoyed the cleanliness and quiet atmosphere in your room, as well as the pleasant outdoor area by the pool for coffee and light dining.Your comments are valuable to us as we work to enhance our guests' experiences.We look forward to welcoming you back to Novotel Darwin Airport in the future, providing an even more enjoyable stay.Best regards,Desi KorinaFront Office ManagerNovotel and Mercure Darwin Airport

4/10 - 별로예요

Joshua

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

좋아요: 숙박 시설 상태 및 시설
The staff at the reception and at the restaurant was great and helpful. However the food was absolutely terrible.
2023년 10월에 1박 숙박함
답변 제공: DK 님, 2023년 10월 30일
Dear Stephanie, We sincerely appreciate your feedback and are pleased to hear that our reception and restaurant staff provided you with great and helpful service. However, we're genuinely sorry to learn that the food did not meet your expectations.Your comments about the food are important, and we take them seriously. Rest assured, your concerns will be addressed with our culinary team to ensure that the quality of the food aligns with our guests' expectations.We value your patronage and aim to provide an excellent overall experience. Should you decide to stay with us again, we'd be more than happy to ensure an improved dining experience that lives up to our usual standards. Thank you for your valuable feedback; it helps us enhance our services.Best regards, Desi KorinaFront Office ManagerMercure and Novotel Darwin Airport

8/10 - 좋아요

Naomi

연인과의 여행
Friendly staff
2023년 10월에 1박 숙박함
답변 제공: DK 님, 2023년 10월 12일
Dear Naomi, Thank you for taking a moment to share your feedback. We are delighted to hear that you found our staff to be friendly during your stay. Our team is dedicated to providing excellent service, and your kind words are much appreciated.We value your feedback and look forward to welcoming you back on your next visit.Thank you for choosing our establishment, and we hope to see you again soon.Best regards,Desi KorinaFront Office ManagerMercure and Novotel Darwin Airport

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked last minute when flight cancelled.Short walk from airport to hotel and shuttle back in the morning.Without exception all staff were helpful and accommodating even when we ordered our meal 15 minutes before restaurant closed .Lovely pool area and exceptional breakfast.We would return.Thank you
2023년 10월에 1박 숙박함
답변 제공: DK 님, 2023년 10월 13일
Dear Ellen,Thank you for your positive review and for choosing Novotel Darwin Airport for your last-minute stay. We're delighted to hear that our location, shuttle service, and the helpfulness of our staff made your stay a pleasant experience.It's great to know that you enjoyed the pool area and found our breakfast to be exceptional. Your kind comments are much appreciated, and we look forward to hosting you again should your travels bring you back to Darwin.If there are any specific areas where we can further enhance your experience during future visits, please feel free to let us know. Once again, thank you for your feedback, and we wish you safe and pleasant travels ahead.Best regards,Desi KorinaFront office ManagerNovotel and Mercure Darwin Airport

10/10 - 훌륭해요

Global

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Emily

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

John

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Natasha

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Difficult to find the way to the mercure restaurant
2023년 9월에 1박 숙박함
답변 제공: DK 님, 2023년 9월 19일
Dear Natasha, Thank you for sharing your feedback about your recent visit to Mercure. We apologize for any inconvenience you encountered while trying to find your way to our restaurant. Guest feedback is invaluable to us as it helps us identify areas where we can improve the guest experience.We understand that clear signage and easy navigation within the hotel are essential to ensure a pleasant stay. We will review our signage and navigation instructions to make the path to our restaurant more straightforward for our guests.We appreciate your patience and hope that you will consider visiting us again in the future. Thank you for choosing Mercure, and we look forward to welcoming you back for a more seamless experience.Best regards,Desi KorinaFront Office Manager Mercure & Novotel Darwin Airport

6/10 - 괜찮아요

M G

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Lyn

2023년 8월에 1박 숙박함

8/10 - 좋아요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 9박 숙박함

10/10 - 훌륭해요

Brendan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy to get to from airport. Great staff, excellent food. New pool looks amazing. Can't wait to go back next year
2023년 7월에 4박 숙박함

8/10 - 좋아요

Abigail 님, Nhulunbuy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always great to stay here. This trip there was noise due to the building works. It will be great when it's finished! A discount while it's noisy would be nice.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Alessandro

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Noisy and with people that talked during the night out of their rooms
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Jacob

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convent 5 minute walk to terminal. New pool upgrade looks amazing. Some issues with the air con in our room made for a slightly warm nights sleep but overall happy
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Suzanne

연인과의 여행
Very limited signage to reception making it difficult to see at night where to go. Uneven surfaces whilst building work going on. Room clean and tidy very limited tea and coffee in the room.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Barbro

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sau Man Sandra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Renovation work is going on but the hospitality is not affected
2023년 6월에 2박 숙박함

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함

4/10 - 별로예요

Risuna

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The Food was not good The price is too high for the conditions and services, food,
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jason

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

John

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not much
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Geoffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Decore tired. Only stayed one night between flights. Cooped up in a small double bed room which lacked an armchair. The hotel needs a decent guest lounge.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Nigel

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Jason

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Stacey

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Jenny

8/10 - 좋아요

christina

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Mark

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Emily

2022년 12월에 1박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly. Walking distance to the airport was very useful. Currently undergoing renovations but I’m sure it’ll look great when they’re finished. Room didn’t have a fridge or a sink, which was a bit annoying.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Patrik

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Randal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property was a little old and tired. The air conditioner in our room dripped water profusely and we woke up to a suitcase lying in a large puddle of water on top of a dresser. There is a lot of construction going on around the hotel. The good thing is that there is another hotel across the street that has an excellent breakfast in a nice surrounding.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Luke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스

2/10 - 너무 별로예요

Benoit

출장 여행
별로예요: 숙박 시설 상태 및 시설
Won’t go again.
Bad experience. No flexibility on check-in time. Pool bar closed. Rooms below average. Shuttle driver had other priorities than driving clients…etc
2022년 10월에 1박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had met our requirements
2022년 9월에 5박 숙박함

8/10 - 좋아요

Lynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable, very useful for an overnight stay.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Lara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
There was construction going on outside our window - we were offered a complimentary breakfast which was nice but the construction was still unexpected. Nice staff.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Lyndal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome location to the airport
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were very helpful in liaising with Novatel in CBD to hold our luggage
2022년 9월에 2박 숙박함