The staff was exceptionally friendly, approachable, and appeared to genuinely care about the guests. Alli at the front desk was especially kind, professional, and welcoming. The room was clean, but was missing the smoke detector and the wires were showing in the ceiling. The hot tub worked the first day, but was out of order the second day, and was un-clear. There was a film over the top of the water. The pool was mostly clean, clear, and comfortably warm.