Thank you.

Thank you. Glad we could be helpful.

Thank you.

Thank you

Thank you for your feedback. I have no record of any of this information being reported during your stay. It is very helpful to know where the problems are so corrections can be made.

Thank you

I am so sorry to hear this. I hope you were able to find accommodations that better suited your needs.

Thank you.

Thank you

Thank you

Thank you. We are glad to hear you were able to enjoy your stay.

Thank you. Hopefully that elevator will be working soon.

Excellent to hear. Thank you!

Exactly what we want! Thank you.

Thank you. We are glad you had a great stay.

Thank you. We are glad you had a good stay.

Thank you

Thank you

Booking contract clearly states occupant must be minimum of 21 years of age or accompanied by adult. We cannot legally check in minors.

If it's that horrible and we did you no service, come get your broken down vehicle out of my parking lot because it has been sitting here since Tuesday and you have only stayed one night and I told you on Tuesday, when you had it towed in the lot, that you couldn't do that and you insisted you were staying here through the weekend--but you haven't.

Sorry to hear we failed to meet your expectations. We are always working on improving our facilities and service. Please check back with us in the future.

Thank you.

Signage at the front desk explains how to use the swimming pool. Thank you.

Thank you.

Sorry to hear about this. Sometimes during events, guests ask for a lot of extra towels and don't return them like they should which leads to extra supply being low.

Thank you

Thank you

Thank you

The good news is we don't have carpet anymore. Switching over to LVT. Come check it out.

Thank you

I apologize for the ceiling leak in the bathroom. It turns out the room above did have a leak that we needed to address. I have initiated a partial refund request with Expedia on your behalf. Expedia should be in contact with you to go over the details within the next 7-10 business days. Thank you for your business. We hope to see you again.

Thank you. Happy Holidays!

Thank you, Daniel. Happy Holidays!

I certainly understand the expectation for a room to be clean on check in. I have checked the housekeeping and room inspection lists and have noted that this room was checked according to our procedures. Thank you for your feedback as we definitely do not want to be checking any guest into a room that has not been fully cleaned.

Thank you! Have a great holiday season.

Thank you. Have a great holiday season.

Thank you for letting us know about the problem with the toilet and sink. We look into that and make sure they are working properly.

Thank you.

Hello Urszula. Thank you for the nice review and for the great feedback. Have a safe trip!

Thank you, Jeffery!

Thank you. We really appreciate your feedback.

Thank you!

Thank you!

Thank you! That is great to hear.

Thank you!

Thank you

Thank you.

Thank you for your feedback. I am sorry we were unable to meet your expectations.