2/10 - 너무 별로예요
Neven
출장 여행
2024년 6월 23일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Checked in and noticed the common areas were hot and they had fans everywhere. Went to my room and the A/C was on to 68 but the room was 73. Turned the fan up and unpacked. In the 15 min the temp had gone up 3 degrees to 76. Told the front desk and they offered to give me a fan. Couldnt switch to another room because it was full. Told them I had to leave because of the temp. They wouldnt refund because I booked through a third party. Told me best they could do was give me a fan. I told them again I would be leaving and wanted to cancel. Went through all the channels and they still refuse to issue a refund even though they couldnt provide a room with A/C.
I stay at Best Westerns all the time and the downright terrible service at this one has guaranteed that it would be my last booking with Best Western.
Neven
2024년 6월에 1박 숙박함