Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Property class: 3

Choose dates to view prices

A free roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
The current price is ₩116,745
₩130,754 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bathroom with a sink, mirror, towel, and toiletries.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 1 King Bed (Additional Living and Dining Area)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

A hotel room with a television, two armchairs, a sofa, and a bed.

Suite, 2 Queen Beds (Additional Living and Dining Area)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living and Dining Area)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 1 Bedroom (Living and Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living and Dining Area)

A hotel room with a television, two armchairs, a sofa, and a bed.

Suite, 1 Bedroom (Living and Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

A hotel room with a large bed, a desk, and a chair.

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Parlour Room)

A hotel room with a flat-screen TV, a kitchenette, a dining area with a table and chairs, and a sofa.

Suite, 1 King Bed (Parlour Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living Area)

A hotel room with a television, two armchairs, a sofa, and a bed.

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living Area)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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A hotel room with a bed, a sofa, an ottoman, a nightstand, a lamp, and two framed pictures on the wall.

Hyatt Place West Des Moines Jordan Creek

West Des Moines
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
The price is ₩120,725
₩135,213 total
includes taxes & fees
Nov 8 - Nov 9
Hyatt Place West Des Moines Jordan Creek
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About the neighborhood

Urbandale is home to Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Jordan Creek Town Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Adventureland and Iowa State Fairgrounds. Looking to enjoy an event or a game while in town? See what's happening at Casey's Center or Buccaneer Arena. Visit our Urbandale travel guide
Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • A colorful salad with various vegetables and cheese.
    Jordan Creek Town Center
    11 min drive - 19.0 km
  • A clock tower at Iowa State University surrounded by lush greenery.
    Iowa State University
    34 min drive - 71.7 km
  • Merle Hay Mall
    3 min drive - 2.1 km
  • Drake University
    8 min drive - 8.4 km
  • Casey's Center
    12 min drive - 15.9 km

Getting around

  • Des Moines International Airport (DSM)
    34 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • 7 Brew Coffee
    19 min walk
  • McDonald's
    4 min walk
  • Casey's General Store
    2 min drive
  • Taco Bell
    4 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

  • Hotel near Drake University
  • You can look forward to a free roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also find perks like:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a free area shuttle, and express check-in
    • A 24-hour front desk, a front-desk safe, and a ballroom
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 198 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with free toiletries and hair dryers
    • 37-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM on request
  • Free area shuttle up to 2 mi
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 15,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG on Nov 17, 2026 start from ₩116,745, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 40 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-out is at noon.

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–10:00 PM on request.

Where is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG located?

Situated in Urbandale, this hotel is within 3 mi (5 km) of Merle Hay Mall, Pioneer Hi-Bred Headquarters, and IHS-Iowa Health Systems. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from interstate. Clean and very friendly.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was clean, comfortable and nicely decorated. We would stay again!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Grateful for airport shuttle.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect friendly beautiful warm place to stay very quiet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel, staff was great!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and room was clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

It was an excellent stay and restaurant attached was great
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet (was placed at the end of the hallway). Hotel overall could use a remodel, but the location was great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean and quiet
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms and beds.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Great service, pleasant staff and clean room!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay, comfortable and clean
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and Bennigans restaurant was amazingly good
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, nice to have Bennigans connected to hotel too
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
For a quick inspection, the rooms were clean. The stack was incredibly friendly no continental breakfast, but they hadn’t attach restaurant so I do understand although the pricing at the restaurant was typical for attached to a hotel. The parking lot needed a lot of maintenance very rough overall your average hotel day.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The hotel was clean. Staff was very kind and helpful. There was a lot of amenities in the area food shopping. I will definitely be staying here again if I’m ever in Iowa.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; price was reasonable, included nice breakfast
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was comfortable and clean and the staff was very friendly!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Michael at the front desk was extremely helpful. The restaurant attached was amazing
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay in Des Moines, great location and cleanliness
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed. Clean room. Hot shower. Beautiful hotel.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was clean. Nice reception desk and friendly persons at desk.
Stayed 1 night in Nov 2025