분 커티의 호텔 검색

“The room is clean and the bed is comfortable.”

“a great place to stay with shuttle to the airport.”

“항상 만족하는 드루리 숙박입니다. 그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다. 그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다. 많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다. 드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다.”

“There was no one at the front desk when I arrived. Instead, check-in was handled through a screen by a virtual representative who appeared to be located in another country. I was asked to provide my government-issued ID through this system, which is my main concern. Why does my ID need to be sent to another country? Who receives it, where is it stored, and who has access to it? Why can’t a staff member physically present at the hotel verify my ID? During check-in, the virtual representative...

“From pictures, the room looked very nice and spacious. Upon entering the room, there was a musty smell and the room had a very dirty feel to it. The pull out couch was dirty, lopsided, and made loud creaky sounds. The pillows were extremely flat, the bed felt unclean… we probably wouldn’t stay here again. The pro is that the room was spacious for our family but overall the hotel could use updates and a deep clean.”

“Everything was just ok.”

“If you wish to stay here please understand our experience before booking. When we pulled on the parking lot it was almost void of cars, usually a bad sign. The gentleman at the front desk was very courteous and helpful but the AC was struggling to keep it cool (understandable since it was close to 100 degrees outside and this place has many windows. It was rundown BUT you could tell they were trying to bring it back to life. The pool was down for renovation and there was no breakfast. The room...

“Ice machine broke and the breakfast was a total disaster you couldn’t even get a cup of coffee”

“When we arrived there was leftover food sitting out in our room. The staff did not have any other rooms available, but they were very helpful to clean everything up for us.”