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"Room, a/c, staff, location all good. No complaints."

"The location of the hotel is good, close to Malioboro Street (the main shopping area). The staff welcomed us with a cool and refreshing drink. However, the condition of our bathroom does not match the 5-star "luxury" rating. The vanity and the bathroom door are basically covered by some adhesive materials. It feels like a 2-star hotel! The buffet breakfast is decent, offering a variety of choices. Nevertheless, I did expect more since it's a 5-star hotel. Overall, the hotel did not live up to my 5-star expectations! "

"Ckean room, nice staff "

"On the surface, this is a modern hotel with reasonable facilities. However, there are loads of pros and cons. The rooms are a little bit worn, staff don’t speak that much English and most of the clients are Indonesian. Breakfasts offer loads of choice: two rice options, one noodle, a veg stir-fry and a fish or chicken dish, plus several buburs (porridges), simple cakes and pastries, plus fresh fruit. But the coffee and tea are weak and lukewarm – barely drinkable; I ended up walking to the central Tugu station nearby to get coffee from the convenience store. Also, the building next door to the hotel is a church, and at weekends you'll have to put up with the band at evening service, not to mention a 6 am (!) band rehearsal on Sunday followed by more music. Overall I had an OK and very affordable stay, but it could have been much better if the management paid more attention to details."

"Excellent service! Nice buffet spread! Right beside a big mall."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"The rooftop was awesome, breakfast very good, i will stay here again if i visit jogja "

"The basement parking entrance & space are p0very tight. I suggest to have a better design for the transport parking facility."

"Very straightforward check-in and my room was very well air-conditioned"