“Very disappointing experience. We traveled as a group of 16, and the only reason we still enjoyed ourselves was because we entertained each other.
Check-in was poor—no welcome drink or warm towel. We were told our wristbands were guaranteed not to come off and would cost $150 to replace. Less than 24 hours later my nephew’s fell off, and Guest Services initially tried charging us until we demanded a manager.
The food was the biggest letdown. Breakfast was repetitive, greasy, and often cold....
“Very disappointing experience. We traveled as a group of 16, and the only reason we still enjoyed ourselves was because we entertained each other.
Check-in was poor—no welcome drink or warm towel. We were told our wristbands were guaranteed not to come off and would cost $150 to replace. Less than 24 hours later my nephew’s fell off, and Guest Services initially tried charging us until we demanded a manager.
The food was the biggest letdown. Breakfast was repetitive, greasy, and often cold....
Kertis