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"Room spotless and functional. Front desk staff and food service outstanding. Shuttle great. Web perfect. A bit strange: hotel brags about being anti-plastic; so there is no bottled water in rooms in spite of a coffee-maker and nice glasses. This presumes that tap water is OK. It seems to be. Time will tell."

"Excellent!! "

"Staff was able to locate a camera remote that I mistakenly left in the room and held it for me for my return visit. "

"From the courteous attention to the scrumptious breakfast Dann Carlton is our favorite hotel in Quito. Don’t forget the pool, gym, sauna and steam room please "

"The stay was excellent."

"Excellent hotel, clean room, professional staff. They treat you as a VIP. Fantastic breakfast. I will stay again in this hotel"

"The room was clean; the staff all around from the front desk to everyone on the floor was kind and courteous. The breakfast was good with a fair selection; the location was convenient. As a single female traveller, I felt taken care of. Some of the security people would come out and ensure that the uber was the right one. This made me feel safe and taken care of. "

"Very comfortable, clean and well located."

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."