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"Was not bad"

"Staff are courteous and professional. Thank you for your service."

"The parking they charge me 34 dollars for. Parking "

"Clean room and the pool was fun"

"Customer service was amazing, staff at front desk, valet, the restaurant and room service were all friendly, very helpful and kind. Room was a bit dusty, and furniture was pretty worn. As for amenities, one of the reasons we booked this hotel was because of the pool, hot tubs and spa. Online they make it sound like they have two heated pools, only one which children are allowed to use. During our 5 night stay we weren’t able to use the pool at all because everytime we tried both hot tubs and the pool were full of screaming children. They were so loud that you could hear them all the way down the hallways in the sauna and steam rooms. We loved the customer service, and like to go up to Quebec in the winters for long weekends, but will not be returning to this hotel unless visiting with friends who have small children. Plenty of other very nice boutique hotels that are much more relaxing and equally well located in the old port area. But a big thank you for the staff for being so wonderful. "

"Overall nice hotel, but would benefit from some renovations in certain areas and a bit more cleanliness."

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"Clean room, welcoming staff and great services"

"The hotel was very nice. Our check in and check out host (Karla) was amazing, super nice person!! Valet parking was nice, didn’t have to worry about finding a space myself. The car was a bit dusty when I got it back though. The room was nicer than the pictures and beds were comfortable. Pool was clean and temperature was warm. We know where we are staying next time we are in Montreal ! "