“The hotel itself is decent, especially considering it’s attached to the casino, but unfortunately that’s about where the positives end.
My biggest issue was the lack of communication and accommodation from the staff. I specifically called the hotel in advance to verify that there was stair access to the guest rooms rather than having to use the elevators. I was told this could be handled at the front desk when we checked in.
When we arrived, we were told there is no access to the stairs from...
“The hotel itself is decent, especially considering it’s attached to the casino, but unfortunately that’s about where the positives end.
My biggest issue was the lack of communication and accommodation from the staff. I specifically called the hotel in advance to verify that there was stair access to the guest rooms rather than having to use the elevators. I was told this could be handled at the front desk when we checked in.
When we arrived, we were told there is no access to the stairs from...
Shelby