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"The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others. "

"The facilities were very good"

"The hotel was ideal for what we needed. The rooms are very spacious but the bathrooms could do with a refresh. It is really good we can bring our dog and the complimentary parking was a welcome surprise. Thank you "

"Location was fine, food mediocre, staff not interested when made a few useful suggestions. Needs an upgrade"

"Happy with stay food is very good and breakfast spot on every body is keen to help and please you whatever the issue if there is one.."

"Clean room, easy parking, lovely staff and tasty food."

"Always Stay here when in Worcester. Ideal location for shops, bars and parking. Reasonably priced and very comfortable warm good size rooms."

"Great staff"

"Enjoyed my stay. Clean room. Small thing, but please get proper brown sauce and ketchup for breakfast. The sachets were not great. Coffee was good though."