The staff is amazing, I never experienced any issues with them during my stay however the rooms are not properly cleaned or maintained. At check in there were already issues, it is stated everywhere online that the check in age is 18, you call the hotel and it sends you directly to corporate who also confirmed with me the check in age was 18. It in fact was not 18, you have to be 21 to check into this hotel. Beyond that after checking into our room with slight difficulty my bed had a dirt stain (shoe print) on the “clean” sheets, the floor and stove top were also not up to standard when it came to cleanliness, after settling in and buying my own cheap set of pans I began to make dinner (beware this hotel does not offer anything at all to cook with, no utensils, pots, or pans) as I was washing my hands I noticed the sink was clogged and the garbage disposal was not functioning, so another trip to the front desk and I had to switch rooms, the last issue I had was having to go to the front desk to get my key card reset twice because I couldn’t even enter the hallway to get to my room. The room ended up working fine for our little weekend stay for a concert but I will definitely not be back.
