“We have stayed here many times over the years so this was quite upsetting for it to be as bad as it was, especially being for a milestone special event. The room was not what I had booked months in advance and it was filthy, so before we unpacked I cleaned. The onsite staff tried hard to make things right but it was clear that management did not care nor offer proper support to their staff, one of whom was crying when we went to our room due to being treated poorly by her employer. (On her first...
“We have stayed here many times over the years so this was quite upsetting for it to be as bad as it was, especially being for a milestone special event. The room was not what I had booked months in advance and it was filthy, so before we unpacked I cleaned. The onsite staff tried hard to make things right but it was clear that management did not care nor offer proper support to their staff, one of whom was crying when we went to our room due to being treated poorly by her employer. (On her first...
Tracy