“Something went wrong and staff did not respond with urgency. They gave the wrong information and did not follow-up with me. Any hotel can pore a glass of wine, make a bedroom clean but when you are traveling certain things need to be dealt with when something goes wrong. And then you can see the quality of the staff. No apologies, nothing.”
“Something went wrong and staff did not respond with urgency. They gave the wrong information and did not follow-up with me. Any hotel can pore a glass of wine, make a bedroom clean but when you are traveling certain things need to be dealt with when something goes wrong. And then you can see the quality of the staff. No apologies, nothing.”
Ron