숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

주메이라 자벨 사라이 두바이 여행 후기

5 out of 5
주메이라 자벨 사라이 두바이
Palm Jumeirah, West Crescent, Dubai

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 772개" "
평점 8 - 좋아요. 1002개 이용 후기 중 140개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 50개" "
평점 4 - 별로예요. 1002개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 17개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

YOONHWAN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
수영장 최고 입니다. 객실은 올드하다고 느낄 수 있지만 고풍스럽고 럭셔리 합니다. 깨끗하구요. 룸안에 대리석 욕조가 기가매킵니다
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

SeungTae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Woo Yeol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 12박 숙박함
답변 제공: BE 님, 2019년 8월 4일
It is a pleasure having you as our guest at Jumeirah Zabeel Saray. We are pleased to read you had a great stay with us. Sincerely, Business Excellence Team Jumeirah Zabeel Saray

10/10 - 훌륭해요

Lydia 님, Staten Island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food in EVERY restaurant at the hotel was a hit.
2024년 5월에 6박 숙박함
답변 제공: Fiona Greenwood, Hotel Manager. 님, 2024년 5월 28일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 - 훌륭해요

Elena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay!
2024년 5월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 27일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 9박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 27일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 - 훌륭해요

Nana Owusu

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 4박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 27일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 - 훌륭해요

Attar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay well trained staff excellent for family
2024년 5월에 6박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 27일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 - 훌륭해요

Sergey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best
2024년 5월에 3박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 27일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,

10/10 - 훌륭해요

Mohammad Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 9박 숙박함
답변 제공: Regards, Fiona Greenwood Hotel Manager. 님, 2024년 5월 23일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

8/10 - 좋아요

Juned

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
📍Great location. 🌊 You get a perfect view of the ocean. The breeze at night from the balcony is really nice. ❤️ The hospitality from the employees is top notch. They’re super helpful from the moment you get out of your vehicle to every step of the way until you leave the hotel. The rooms can be updated a bit to make it more modern. 🧖‍♂️The spa area has free services like snow room, hot steam room, jacuzzi, and many more. 🏊Indoor pool is separated for men and women which is great. 🏖️The beach is connected to the hotel, you just walk into it from the back. Interior design is a work of art from the Turkish culture. I would avoid the restaurants inside and eat outside as the food is way too expensive for the quality you get. The Lebanese restaurant food was not good. It was way overpriced for the quality of food and portions.
답변 제공: Regards, Fiona Greenwood Hotel Manager. 님, 2024년 5월 21일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Lester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it! Place was breathtaking and people were very nice. A short taxi ride to everything I wanted to do.
2024년 5월에 6박 숙박함
답변 제공: Regards, Fiona Greenwood Hotel Manager. 님, 2024년 5월 21일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

4/10 - 별로예요

Hiba

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One would expect much more from a Jumeirah hotel especially in Dubai for the price paid and the location! Where do I start? Ants in the room, A/C not working (took 3 hours to get it fixed while we were still in the room), mosquitoes like I have never seen before (my body is all red and swollen as is my husband’s)! Breakfast was fine but all baked goods are dry and hard to eat! Staff were nice but overall experience is a disappointment especially after coming back from our honeymoon and hoping we could continue enjoying it at Jumeirah!!!
2024년 5월에 6박 숙박함
답변 제공: Regards, Fiona Greenwood Hotel Manager. 님, 2024년 5월 21일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Nazar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely phenomenal hotel, with world class customer service and attention to detail! Thank you to the hotel staff for making my stay phenomenal, looking forward to coming back again!
2024년 5월에 1박 숙박함
답변 제공: Regards, Fiona Greenwood Hotel Manager. 님, 2024년 5월 21일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Petra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bestes Personal, immer hilfsbereit und man fühlt dich immer willkommen.
2024년 5월에 10박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 13일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Nathalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 13일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Mohammed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel interior
2024년 5월에 2박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 13일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel, authentic decor, spacious, friendly & helpful staff, clean. The gym, spa, beach, pools, food all great. I had a really relaxing stay and the hot stone massage along with the Balinese massage was the best - highly recommend! The e-butler WhatsApp service is genius - so quick to respond every time! Thank you for a lovely stay, I will definitely visit again.
2024년 4월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 13일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay! Beautiful property!
2024년 4월에 6박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 13일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

10/10 - 훌륭해요

Alexandra 님, Dubai

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
resort is beautiful and tranquil. it gives a feeling of vacation. staff is super friendly and club lounge is great. kids club could be improved, as not many toys are available.
2024년 4월에 2박 숙박함
답변 제공: Fiona Greenwood Hotel Manager. 님, 2024년 5월 13일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.

6/10 - 괜찮아요

Nina

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time at Zabeel Saray and while it was good I wouldn’t rate it on the same level as the other Jumeirah properties I’ve stayed at. I was due to stay again in September but have cancelled and rebooked elsewhere. Overall it was good but small details added up into frustrations, for example the staff seemed very unhappy, and service was slow, the Superior rooms are on the first floor and have no view (despite being told sea view on Expedia), and the small touches in the rooms of other hotels are lacking here. There is also not enough sunbeds in busy periods. The food was okay but not brilliant, with the exception of the Amala Indian returns which was superb. In the positive, the pool is lovely and the bathroom was massive. I am glad I stayed but wouldn’t stay again.
2024년 4월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

Timothy Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice pool was great , beach was good , great view
2024년 3월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

6/10 - 괜찮아요

Caren

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 - 좋아요

Nazneen

가족 여행
좋아요: 직원 및 서비스
Quiet hotel. However, it’s a little dated. Staff were a little slow when we were requesting basic things like towels. The in room dining service wasn’t great, quality of the food was poor. I would say this is a 4 star rather than 5.
2024년 4월에 9박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

Armen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was excellent
2024년 4월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Property
2024년 4월에 6박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

6/10 - 괜찮아요

Jacqueline

가족 여행
Rooms are very dark and dated. No alcohol was being served in the restaurants before 9pm indoors which I believe was for Ramadan which is understandable but would have liked to have been informed before. Food wasn't great. Impossible to get sunbeds after 9am by the pool, 10am on the beach.
2024년 3월에 10박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

Erfan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are a family of four. Two 5-year-old and 9-year-old children were traveling with us. This hotel has wonderful programs for children. A family that has a child with them will have infinite peace in this hotel. The staff were extremely respectful and the atmosphere was amazing. I recommend this hotel to families.
2024년 3월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

JOSE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente en todos los sentidos
2024년 4월에 7박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

6/10 - 괜찮아요

Dimitra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Sehr luxuriös , leider überall schlechter Service
2024년 3월에 4박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 - 좋아요

Fabio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura adatta a chi non ha intenzione di visitare la città e restare full time nel resort: decisamente scomodo andare in taxi (o altri servizi privati molto cari) in altre zone di Dubai. Poche sports facilities. Igiene a colazione da migliorare, scarsa pulizia dei tavoli. Personale molto cordiale e sempre a disposizione. Spiaggia e mare puliti, ma pochi ombrelloni in proporzione al numero degli ospiti dell’hotel.
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. We are glad to know that all was well during your stay. Your comments are well noted and will ensure to review to enhance our products and services. looking forward to your next visit

10/10 - 훌륭해요

Louise 님, Ballyclare

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best location
2024년 3월에 4박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback rating. Looking forward to your next visit.

4/10 - 별로예요

Neil

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dated hotel. Poor service. Spa was the only good thing.
2024년 3월에 1박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback, and we apologize for any inconvenience this may have caused. Your comments are well noted and will ensure to review to enhance our products and services.

10/10 - 훌륭해요

Klaus Dieter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Guter Service und hohe Sauberkeit
2024년 3월에 9박 숙박함
답변 제공: JZS management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

Alireza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 3월에 9박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

Oliver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurants
2024년 3월에 8박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. Looking forward to your next visit

10/10 - 훌륭해요

Ngoc

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The outdoor pool and the beach views were spectacular, words can't describe. Excellent customer services and superior staffs. 1 of the disadvantage is the inner pool which husband and wife cannot be together, also under 16 is not allowed.
2024년 3월에 3박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

Rajesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best places in Palm Jumeirah. Very friendly staff and they every attempt possible to satisfy their guest's needs.
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

Jeffrey 님, Calgary

연인과의 여행
좋아요: 편의 시설/서비스
Truly a 5-star hotel/experience! Staff/service an easy 5-star. Akhtar in the dining room and Amaury in the front gave exceptional service. Thank you!
2024년 3월에 5박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

AYAKA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
お部屋はとても綺麗です。 スタッフさん方がとてもフレンドリーで、笑顔で挨拶してくださりとても心が温まります。 パームにあるため車は必須です。 夕方は混みます。 タクシーを50分待ちました。 Uberかあると便利です。 ホテルステイを楽しみたい方にはぴったりです。最高な休日を過ごせました。
2024년 3월에 3박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit

10/10 - 훌륭해요

Aideen O

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff wonderful, knew us by name Appearance wonderful, smell gorgeous Facilities excellent Food very good Some annoyances e.g. supplement for other Jumeirah restaurants, Zenzi half board menu limited, staff 'hanging about' for payment if guests joined us, was served meat when I am vegetarian, didn't receive 'jumeirah one' points due to booking via expedia
2024년 3월에 8박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. Your comments are well noted and will review to enhance our products and provide a better servicer the next time you visit us, which we are eagerly looking forward.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. looking forward to your next visit

10/10 - 훌륭해요

Vivien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel nothing could be improved
2024년 3월에 7박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. looking forward to your next visit

8/10 - 좋아요

Natasha 님, los angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is little bit outdated( I guess it needs remodeling. It was pretty freezing inside and very dark room. Food is so so. Nice lobby, nice staff.
2024년 3월에 3박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and good rating. We are glad to know that all was well during your stay. You comment is well noted and will ensure to review and enhance our facilities to provide you with a better experience the next time you visit us.

10/10 - 훌륭해요

Katharina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service, short ways from pool to the beach, amazing food, great activity offering e.g jet ski, yoga, stand up paddle and many more, spacious rooms in oriental style, very clean hotel … over all one of the best hotels we ever stayed in!!
2024년 3월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay. I'm sure the team enjoyed catering to your needs as much as you have enjoyed your stay. looking forward to your next visit.

10/10 - 훌륭해요

Amanda

2024년 3월에 8박 숙박함
답변 제공: Fiona Greenwood Hotel Manager 님, 2024년 4월 24일
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience.Regards,

10/10 - 훌륭해요

Cedric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel, and I would recommend it to anyone!
2024년 2월에 6박 숙박함
답변 제공: JZS Management 님, 2024년 4월 2일
Dear Guest,Thank you for your time and we appreciate your feedback and perfect rating. We are glad to know that all was well during your stay and eagerly look forward to your next visit.