4/10 - 별로예요
AnnMarie
연인과의 여행
2025년 11월 14일
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
When we landed late at night, we received a call stating that they didn't have a room for us, even after booking a room 5 months in advance. They put us in their sister hotel 10 minutes away and would have us come back to them the next day since the sister hotel only had a room for one night. This was supposed to be our last stop on our trip before heading back to the States on our 12-hour flight. It messed with all of our plans in trying to be in one place and not lugging our luggage everywhere. We didn't get to enjoy the sights as much. When we were having breakfast at the hotel they first tried to sit us at a dirty table with dishes from the previous guest. It took a while to get it clean. Other guests who arrived later were getting service but not us. I went to the hostess to ask how I could order if I would like something on the menu. She asked for my order it was like 40 minutes later and I still didn't get my omelet. I finally saw a waiter and told them I was still waiting. Apparently, she didn't let them know and finally got it 5 minutes later. Overall we felt more like a burden to the hotel than guests. The reason for the two stars is that they did pay for our taxi to get from one hotel to the next.
AnnMarie
2025년 10월에 2박 숙박함