“Great hotel. We had an incident whereby on night one a neighbouring room had a very loud and aggressive domestic. Staff acted promptly and it was dealt with. I have to say the staff here are fantastic. Amazing with kids, go out of their way to be kind and helpful. The food is great. Pool is an added bonus. Rooms clean, warm and good hot water shower. Ticked all the boxes for us. Bus stop across the road so east access into Leeds too. Definitely will be booking again when back in Leeds”
“Parking information is different between homepage and reception
I would be better if the reception prepare parking information using paper addresses and name
At the moment parking is npc”
“The property was very clean and modern. The hotel receptionist was very friendly and helpful. Parking was a bit of a nightmare as limited spaces are available but the receptionist sorted us out. There was a slight problem with the water supply where the water system was going to be unavailable while it was being cleaned but they provided us with bottled water. We only stayed one night but overall it was a lovely experience ”
“Excellent hotel with friendly, polite and helpful staff. Rooms as described, spacious clean with a lovely designed ensuite . Biggest plus was the swimming pool with sauna, whirlpool etc , very clean and large.
Overall a great stay and we will definitely return in the future.”
“Really good hotel, coffee in room good, staff were nice. Car park was difficult with a 5pm arrival as the gym is packed, breakfast was good, no safe in room not great for leaving laptop”
“If I visit Harrogate again, I’ll definitely stay here once more. All the staff are polite and kind. I highly recommend including breakfast in your booking — the staff at the breakfast area were also very friendly, and their warm service along with the delicious food made my mornings delightful. Thanks to this hotel, I’m leaving Harrogate with only good memories.”
“Great location in the centre of Knaresborough. Very helpful to have plenty of onsite parking. Comfortable bedroom. Very attractive and welcoming communal sitting room. Outstanding breakfast - wide variety of hot and cold dishes. ”
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