로비

래디슨 호텔 코닝 여행 후기

3.5 out of 5
래디슨 호텔 코닝
125 Denison Pkwy E, Corning, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 419개" "
평점 8 - 좋아요. 1002개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 153개" "
평점 4 - 별로예요. 1002개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 60개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

MIJEUNG

2023년 7월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2023년 8월 9일
Dear Mijeung,Thank you for sharing your recent experience at the Radisson Hotel Corning. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please feel free to contact us.

10/10 - 훌륭해요

Hye Seon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Radisson Hotel Corning 님, 2020년 1월 27일
Thank you for taking the time to fill out our survey. We are happy to hear you enjoyed you enjoyed your experience, and hope that you will return if your in the area again!

6/10 - 괜찮아요

ka-chun

연인과의 여행
좋아요: 직원 및 서비스
Walls are pretty thin. You could hear people in the hallway.
2024년 4월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 24일
Thank you for reaching out and sharing your feedback regarding your recent stay at Radisson Hotel Corning. I want to extend my sincere apologies for any inconvenience caused by the noise from the hallway during your stay.Your comfort and satisfaction are of utmost importance to us, and I regret that the thin walls affected your overall experience. Please know that we take your feedback seriously, and I have shared your concerns with our maintenance team to investigate and address any potential issues with soundproofing in the affected areas.We strive to provide a peaceful and relaxing environment for all our guests, and we are committed to taking the necessary steps to ensure that noise disturbances are minimized in the future.Once again, I apologize for the inconvenience, and I appreciate your understanding and patience. If there's anything else we can do to make your future stays more enjoyable, please don't hesitate to let us know. We're here to assist you in any way we can.Thank you for choosing Radisson Hotel Corning. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future.

6/10 - 괜찮아요

Kim 님, Key Largo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Interesting morning at the Radisson Hotels in Corning. Fire alarm goes off before 8am. It didn’t go off in the room so it took us a couple minutes to even realize what it was. We left the room and headed to the nearest stairway (from the top floor) only to open it and find it blocked by paint cans, tarps and rollers. We navigated around it to get outside. Not one person from the staff was outside letting people know what was happening. People were straggling around coming out of the hotel, holding the doors open, and wondering what happened. There were two men sitting in the restaurant continuing to eat watching us out the window standing in the cold while the waitress continued pouring them coffee and the Corning Fire Department walking through. Sure glad it wasn’t a real fire because no one seemed to take it very seriously. On the positive side the room was clean and the waitress for our breakfast each day was fantastic. Excellent service and excellent food. It was strange that when we checked in there were two of us and they gave us one bottle of water. Convenient location.
2024년 4월에 3박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 22일
I hope this email finds you well, and I want to extend my sincere apologies for the unsettling experience you had during your recent stay at Radisson Hotel Corning. Your feedback is incredibly valuable to us, and I appreciate you taking the time to share your concerns with us.First and foremost, I want to address the incident involving the fire alarm. I apologize for any confusion and inconvenience caused by the alarm going off and the lack of clear direction from our staff during this time. Ensuring the safety and well-being of our guests is our top priority, and I regret that we fell short in our response to the situation. We take matters of emergency preparedness very seriously, and I assure you that we will review our procedures and provide additional training to our staff to ensure that similar incidents are handled more effectively in the future.Additionally, I want to express my apologies for the blocked stairway on the top floor. It's unacceptable that guests encountered obstacles while attempting to evacuate the building, and I want to assure you that we will investigate this matter further to prevent it from happening again.I appreciate your positive comments about the cleanliness of your room and the excellent service provided by the waitress during breakfast. It's heartening to hear that despite the morning incident, you were able to enjoy your stay and received excellent service from our staff.Regarding the complimentary water, I apologize for the oversight in providing only one bottle for two guests. Your feedback helps us identify areas for improvement, and I will ensure that our team reviews our procedures for guest amenities to prevent similar situations in the future.Once again, I want to extend my deepest apologies for the inconveniences you experienced during your stay. Your satisfaction is of the utmost importance to us, and we appreciate your understanding and patience as we work to address these issues.Thank you for choosing Radisson Hotel Corning, and I hope that you will consider giving us another opportunity to exceed your expectations during a future visit.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good and walking distance to the Gaffer District!!
2024년 4월에 3박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 22일
Thank you sincerely for choosing to stay at Radisson Hotel Corning and for sharing your positive feedback with us. We are delighted to hear that everything met your expectations during your stay and that you found our location within walking distance to the Gaffer District to be convenient.At Radisson Hotel Corning, we strive to provide our guests with a comfortable and enjoyable experience, and it's truly rewarding to know that we succeeded in doing so during your visit. Our central location near the Gaffer District offers our guests easy access to the area's attractions, dining options, and shopping opportunities, allowing for a memorable and convenient stay.We truly appreciate your kind words and the opportunity to have hosted you. If your travels bring you back to Corning in the future, please don't hesitate to reach out to us. It would be our pleasure to welcome you back for another exceptional stay.Once again, thank you for choosing Radisson Hotel Corning. We value your patronage and look forward to the opportunity of serving you again in the future.

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful and nice amenities. I would love to stay here again.
2024년 4월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 17일
Thank you so much for your wonderful feedback! We're delighted to hear that you found our amenities beautiful and enjoyed your stay with us. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're thrilled to know that we succeeded during your visit. We would be absolutely delighted to welcome you back for another stay at the Radisson Hotel Corning. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy
2024년 4월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 16일
Thank you for your email and for choosing to stay with us at the Radisson Hotel Corning.We're thrilled to hear that you found your experience with us to be easy and hassle-free. Our team works hard to ensure that our guests have a seamless and enjoyable stay, and it's wonderful to know that we succeeded in providing you with just that.If you have any further feedback or questions, please don't hesitate to reach out. We're always here to assist you in any way we can.We hope to have the pleasure of welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

MITCHELL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice stay I wish the outdoor area or bar was open we were wishing to have a drink after eating out The pool looked great we forgot our swim gear.
2024년 4월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 16일
Thank you for choosing to stay with us at the Radisson Hotel Corning, and for taking the time to share your feedback.We're delighted to hear that you had a nice stay with us. We understand your disappointment regarding the outdoor area being closed during your visit, we will be opening the patio for the season at the end of the month. Please accept our apologies for any inconvenience this may have caused. We strive to provide our guests with a comfortable and enjoyable experience, and we regret if we fell short of your expectations in this regard.We're pleased to hear that you found the pool appealing. Hopefully, you'll have the opportunity to enjoy it on your next visit. Should you forget your swim gear again, please don't hesitate to contact our front desk, as we may have some available for your use.Thank you once again for choosing our hotel. We look forward to welcoming you back soon and providing you with an even better experience.

10/10 - 훌륭해요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and hotel is in a great location.
2024년 4월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 16일
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be very friendly and that you appreciated the convenient location of our hotel. Providing exceptional service and ensuring our guests have a pleasant stay are our top priorities, so we are delighted that we were able to meet your expectations in this regard.Your positive comments are truly appreciated, and they serve as motivation for our team to continue delivering outstanding hospitality to all our guests. We hope that you had a wonderful time during your stay with us, and we look forward to welcoming you back to the Radisson Hotel Corning in the future. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us. Thank you for choosing to stay with us, and we hope to see you again soon!

10/10 - 훌륭해요

Shannah 님, Atlanta

가족 여행
좋아요: 편의 시설/서비스
Corning was amazing and this hotel is in the perfect location. You can walk everywhere.
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 16일
Thank you so much for sharing your experience with us! We're thrilled to hear that you had an amazing time in Corning and found our hotel's location to be perfect for your needs. It's wonderful to know that you were able to explore the area easily by walking everywhere.We truly appreciate your kind words and are delighted that you enjoyed your stay with us. If you ever find yourself back in Corning, we would love to welcome you again for another fantastic experience.

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was very quiet and the bed was very comfortable. The staff were friendly and helpful. Given that the main access during our stay was through the front door, it would be helpful to be able to roll suitcases through the parking lot, directly across the line of diagonally parked cars all the way to the small ramp. That access could be improved by sacrificing only 1 parking space!
2024년 4월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 12일
Thank you for choosing to stay at the Radisson Hotel Corning and for taking the time to share your feedback with us. We're delighted to hear that you enjoyed a quiet and comfortable stay with us. It's always our goal to ensure our guests have a peaceful and relaxing experience.We're also pleased to know that you found our staff friendly and helpful. Providing excellent service is a top priority for us, and we're glad our team was able to assist you during your stay.Your suggestion regarding improving access from the parking lot is greatly appreciated. We value feedback from our guests as it helps us identify areas where we can make enhancements to better serve you. We will certainly take your suggestion into consideration for future improvements.Once again, thank you for choosing the Radisson Hotel Corning. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very comfortable with a renovated bathroom. Pool facility was clean with warm water. All staff was cheerful and helpful. The location is excellent. You can walk to many restaurants on Market St in only 5 minutes!
2024년 4월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 12일
Thank you for choosing the Radisson Hotel Corning for your recent stay, and for sharing your experience with us. We're thrilled to hear that you found our hotel comfortable and enjoyed the renovated bathroom. It's also wonderful to know that you found our pool facility clean and enjoyed the warm water.We take great pride in providing cheerful and helpful service to all our guests, and we're delighted to hear that our staff exceeded your expectations in this regard. Additionally, we're pleased that you found our location excellent and convenient for exploring the nearby restaurants on Market St.Thank you for your kind words and recommendation. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 - 훌륭해요

Heather

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean place. Parking was rough one of the nights but we managed however it was fine the other night.
2024년 4월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 9일
Thank you for taking the time to share your feedback with us regarding your recent stay at the Radisson Hotel Corning. We are delighted to hear that you found our hotel to be nice and clean. Providing a comfortable and welcoming environment for our guests is our top priority, and we are pleased to know that we met your expectations in this regard.We apologize for any inconvenience you experienced with parking during one of the nights of your stay. Our team strives to ensure that all guests have convenient access to parking facilities, and we regret that we fell short of meeting your expectations on this occasion. Please rest assured that we will review the parking situation to identify any areas for improvement and take appropriate measures to address any issues that may arise in the future.Thank you for bringing this matter to our attention, and we appreciate your understanding and patience. We hope that this isolated incident did not detract from your overall experience with us, and we look forward to welcoming you back to the Radisson Hotel Corning in the future.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly. Your satisfaction is important to us, and we are always here to help.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and attentive. Great location to walk into town. The TV reception was poor and difficult to watch.
2024년 4월에 2박 숙박함
답변 제공: Lee 님, 2024년 4월 7일
Thank you so much for your kind words, positive review, and patience. We are looking into TV provider options in hopes to resolve these issues.Thank you for choosing us for your lodging needs! We hope to have you as our guest again in the future.

10/10 - 훌륭해요

Sara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heated pool
2024년 4월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 8일
Thank you for taking the time to complete our guest survey following your recent stay at the Radisson Hotel Corning. We are delighted to hear that you had a great stay with us!Your positive feedback is greatly appreciated, and we're thrilled to know that you enjoyed your experience at our hotel. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is always our top priority, so it's wonderful to hear that we met your expectations.If you have any additional comments or suggestions you'd like to share, please feel free to reach out to us. We value your feedback and use it to continually improve our services.We hope to have the pleasure of welcoming you back to the Radisson Hotel Corning in the future for another great stay!

10/10 - 훌륭해요

Vilaiphone

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay, love Warren!
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 5일
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you loved your stay at the Radisson Hotel Corning and that Warren made a positive impression on you during your time with us.Warren is truly a valued member of our team, and we will be sure to pass along your kind words to him. It brings us great joy to know that he contributed to making your stay memorable and enjoyable.We are committed to providing exceptional service to all our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we appreciate your recognition of our efforts.If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. We would love to welcome you back to the Radisson Hotel Corning for another wonderful stay in the future.

8/10 - 좋아요

Margaret

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Older property but close to Market Street. Friendly staff
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 2일
Thank you for sharing your feedback with us regarding your recent stay at the Radisson Hotel Corning. We appreciate your comments and are pleased to hear that you found our property conveniently located near Market Street.Our team takes great pride in delivering friendly and attentive service, and we are delighted that you experienced this during your visit. Your kind words will be shared with our staff, as they serve as encouragement to continue providing exceptional hospitality to our guests.We understand that our property may have some age, but we strive to ensure that it remains clean, comfortable, and welcoming for all our guests. Should you have any further feedback or suggestions on how we can enhance your experience, please do not hesitate to reach out.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back to the Radisson Hotel Corning in the future.

10/10 - 훌륭해요

JE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this hotel! It was really nice, staff were very professional and it was pretty upscale but affordable! Live music and entertainment each evening for free! Good food and drink and a wonderful pool too! My only complaint is the lack of good, strong coffee - the compliment room coffee isn't very good but the hotel is very nice - just no free breakfast included.
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 2일
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you loved your stay at the Radisson Hotel Corning and that you found our hotel to be nice, upscale, and affordable.We are delighted that you enjoyed the professionalism of our staff and the entertainment offerings during your stay. It is wonderful to hear that you had a great dining experience and that you were able to enjoy our pool facilities.Your feedback regarding the coffee is valuable to us, and we apologize for any inconvenience caused by the quality of the complimentary room coffee. We will certainly take this into consideration as we strive to improve our offerings.We understand your preference for having breakfast included, and while we do not currently offer complimentary breakfast, we appreciate your understanding.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back to the Radisson Hotel Corning in the future.

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool
2024년 3월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 2일
Thank you very much for taking the time to complete our guest survey. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay at the Radisson Hotel Corning.It is fantastic to learn that you were satisfied with the services and amenities provided by our hotel. We strive to ensure that each guest has a comfortable and enjoyable stay, and your positive feedback serves as encouragement for our team to continue delivering exceptional service.If you have any further comments or suggestions on how we can further improve our services, please do not hesitate to let us know. We value your input and are committed to continuously enhancing the guest experience.Once again, thank you for choosing to stay with us. We look forward to welcoming you back to the Radisson Hotel Corning in the future.

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Radisson hotel is in the process of renovation with wires on the ceiling. The accommodation is very comfortable and rooms are big and clean. The best part is that it’s location being in the heart of town, very close to Market Street for shopping and dining. Very convenient and walking distance to Rockwell and Corning Glass Museums. I will come back to this hotel.
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 1일
Thank you for reaching out and sharing your feedback with us regarding your recent stay at the Radisson Hotel Corning. We truly appreciate your valuable insights and are delighted to hear that you had an overall positive experience with us.We are thrilled to know that you found our accommodations to be comfortable and spacious, and that our rooms met your expectations in terms of cleanliness. Providing a welcoming and comfortable environment for our guests is one of our top priorities, and we are pleased to hear that we succeeded in doing so during your stay.Additionally, we are delighted that our hotel's location proved to be convenient for you. Being situated in the heart of town and within walking distance to popular attractions such as Market Street, the Rockwell Museum, and the Corning Glass Museums is indeed one of the highlights of staying with us. We are glad that you were able to take advantage of our prime location to explore the area and enjoy everything that Corning has to offer.We are currently undergoing renovations to enhance our facilities and amenities for our guests, and we apologize for any inconvenience that this may have caused during your stay. However, we are thrilled to hear that you are willing to return to our hotel in the future, and we look forward to welcoming you back once our renovations are complete.Once again, thank you for choosing the Radisson Hotel Corning for your accommodation needs. We cannot wait to have the pleasure of hosting you again in the near future. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out to us directly.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Proximity to stores. Bed was very soft/mushy (room 243). I ached in every joint upon awakening. Thankfully we stayed elsewhere the next evening and I awakened refreshed.
2024년 3월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 3월 29일
Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the proximity to stores during your stay at the Radisson Hotel Corning. However, we sincerely apologize for the discomfort you experienced with the bed in room 243. Your comfort is of utmost importance to us, and it's disheartening to learn that you did not find the bed to your liking. We understand the importance of a good night's sleep, and we regret any inconvenience caused.Please rest assured that we take your feedback seriously, and we will investigate the issue with the bed in room 243 to ensure that it meets our quality standards. Additionally, we appreciate your understanding and hope that this isolated incident will not deter you from choosing to stay with us again in the future. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to reach out to us. We value your feedback and strive to continually improve our guests' experiences.Thank you once again for bringing this matter to our attention, and we look forward to welcoming you back to the Radisson Hotel Corning for a more comfortable stay in the future.

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in walking distance to Corning Museum & The Rockwell Museum as well as Market Street for lots of dining and shopping.
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 3월 25일
Thank you for your recent stay at the Radisson Hotel Corning and for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our convenient location, which allowed you to explore attractions such as the Corning Museum of Glass, The Rockwell Museum, and Market Street for dining and shopping options.We're pleased to know that our proximity to these attractions added to the enjoyment of your stay. It was our pleasure to host you, and we hope to welcome you back for another visit in the future.Should you require any assistance or have any questions, please feel free to reach out to us.

10/10 - 훌륭해요

PATRICIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great food was good. The waiter we had was excellent. Walked to two museums ate well
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 3월 25일
Thank you for taking the time to share your feedback with us regarding your recent stay at the Radisson Hotel Corning. We are delighted to hear that you had a positive experience overall and that you found our staff to be great, the food to be good, and your waiter to be excellent.It's wonderful to know that you were able to explore the local area, visiting two museums and enjoying the culinary offerings nearby. We strive to provide our guests with memorable experiences, both within our hotel and in our vibrant community.Your kind words will be shared with our team, especially with the waiter who provided you with excellent service. We are grateful for your recognition of their efforts.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable visit in the future.

4/10 - 별로예요

Ashley

2024년 3월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 12일
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at our hotel did not meet your expectations, and we sincerely apologize for any inconvenience or disappointment you may have encountered.Your satisfaction is our top priority, and we take all guest feedback seriously as it helps us identify areas for improvement. We assure you that we will address the issues you've raised with our team to ensure that similar situations are not repeated in the future.We would appreciate the opportunity to discuss your concerns further and to learn more about your experience so that we can take appropriate measures to make things right. Please feel free to reach out to us directly so that we can assist you accordingly.Once again, we apologize for any shortcomings during your stay, and we hope to have the opportunity to welcome you back in the future for a more positive experience.

10/10 - 훌륭해요

Gina

2024년 3월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 4월 4일
Thank you for taking the time to complete our guest survey following your recent stay at the Radisson Hotel Corning. We are thrilled to hear that you had such a positive experience with us!Your high score and positive feedback mean a lot to our team. We are dedicated to providing exceptional service and creating memorable stays for all our guests, and it's incredibly rewarding to see that our efforts were appreciated.We're delighted that you enjoyed your time at our hotel, and we hope to have the pleasure of welcoming you back in the near future. If there's anything else we can do to enhance your next stay, please feel free to let us know.Once again, thank you for choosing the Radisson Hotel Corning. We look forward to hosting you again soon!

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, great location, good food
2024년 3월에 1박 숙박함

8/10 - 좋아요

Courtney

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Walkable and convenient
2024년 3월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 3월 11일
Thank you for taking the time to complete our guest survey. We're thrilled to hear that you found our location to be walkable and convenient. Providing easy access to local attractions and amenities is a top priority for us, and we're glad to see that it enhanced your overall experience.If there are any specific areas where we can further improve or if you have any additional feedback, please feel free to share. Your insights are invaluable as we continually strive to enhance our guests' experiences.We appreciate your support and look forward to welcoming you back to the Radisson Hotel Corning in the future.

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location. Staff was good.
2024년 3월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 3월 4일
Thank you for reaching out to us and sharing your feedback regarding your recent stay at the Radisson Hotel Corning. We truly appreciate your time and your kind words about our property.It's wonderful to hear that you enjoyed our hotel's location and found it to be convenient for your needs. We take pride in our proximity to various attractions and amenities, and we're glad that it contributed positively to your stay.Additionally, we are delighted to hear that you found our staff to be accommodating and helpful. Providing exceptional service is a top priority for us, and we're thrilled that our team's efforts made a positive impact on your experience.Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. Should you have any further comments or suggestions for improvement, please don't hesitate to reach out.Thank you once again for choosing to stay with us. We look forward to welcoming you back to the Radisson Hotel Corning in the future.

8/10 - 좋아요

Shibra

It was alright
2024년 2월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 26일
Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your opinion.We're glad to hear that your overall experience at the Radisson Hotel Corning was satisfactory. However, we always strive to provide our guests with an exceptional stay, and it seems like there may have been areas where we could have improved.If you have any specific suggestions or concerns about your stay that you would like to share with us, please feel free to do so. Your feedback helps us to identify areas for growth and ensures that we continue to provide the best possible service to our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 - 훌륭해요

Andrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel, good location, clean, staff responded to request promptly. Has an indoor heated pool, a great Restaurant, good breakfast food. Walking distance to shopping strip.
2024년 2월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 26일
Thank you for choosing to stay with us at the Radisson Hotel Corning and for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your recent visit.It's fantastic to know that you found our hotel to be comfortable, well-located, and clean. Providing prompt responses to our guests' requests is a top priority for us, and we're glad to hear that our staff was able to assist you promptly. We're thrilled that you enjoyed our indoor heated pool and found our restaurant to your liking. Additionally, we're pleased that you appreciated our breakfast offerings and that our location allowed you convenient access to the nearby shopping strip.Your kind words are truly appreciated, and we will be sure to share your feedback with our team. We strive to provide all of our guests with exceptional service and a memorable experience, and it's wonderful to hear that we succeeded in doing so during your stay.Thank you once again for choosing the Radisson Hotel Corning. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

Randi

2024년 2월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 3월 21일
Thank you for taking the time to complete our survey following your recent stay at the Radisson Hotel Corning. We truly appreciate your feedback.While we're pleased to see that your overall experience was positive. We strive to provide exceptional service and accommodations to all our guests, and we apologize if we fell short in any way during your visit.If there are specific areas where we can improve or if there were any issues that you encountered during your stay, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we want to ensure that we address any concerns you may have.Thank you once again for choosing the Radisson Hotel Corning. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 - 훌륭해요

Khalifa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service..Heated pool, functional fitness area.. Me and me children loved it.. Highly recommended.
2024년 2월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 22일
Thank you so much for taking the time to share your wonderful feedback with us regarding your recent stay at Radisson Hotel Corning. We are thrilled to hear that you had an excellent experience with us and that you and your children enjoyed our amenities and facilities.Providing exceptional customer service and creating memorable experiences for our guests are our top priorities, and we are delighted to hear that our team exceeded your expectations in this regard. It's fantastic to know that you found our heated pool and functional fitness area to be enjoyable and that they added to the overall satisfaction of your stay.Your recommendation means the world to us, and we truly appreciate your kind words and support. Nothing brings us greater joy than knowing that our guests had a memorable and enjoyable experience with us.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We are here to assist you in any way we can and look forward to welcoming you and your family back for another fantastic stay in the future.Thank you once again for choosing Radisson Hotel Corning. We can't wait to see you again soon!

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s right adjacent to Market Street..food, shopping and atmosphere. Was a little upset that prior to 24 hours a letter was slipped under the door saying management has the right to inspect the room…we had put out the eco friendly sign that it didn’t need fresh towels etc believing we were helping …sort of felt like we were doing something wrong!!!
2024년 2월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 22일
Thank you for reaching out and sharing your feedback with us regarding your recent stay at Radisson Hotel Corning. We truly appreciate your insights and want to address your concerns to ensure a better experience for you and our future guests.We're thrilled to hear that you enjoyed our convenient location adjacent to Market Street, providing easy access to food, shopping, and a vibrant atmosphere. However, we're sincerely sorry for the misunderstanding and any discomfort caused by the letter slipped under your door regarding room inspection.Please allow us to clarify that the notice about room inspection is a standard procedure in our hotel, aimed at ensuring the safety and security of all our guests and maintaining the quality of our accommodations. However, we understand how the timing and wording of the notice may have led to confusion and made you feel uneasy. Please accept our sincerest apologies for any distress this may have caused you.Your decision to utilize the eco-friendly sign to indicate that you didn't need fresh towels is greatly appreciated, and it's certainly not indicative of any wrongdoing on your part. We value and encourage environmentally conscious practices from our guests, and we apologize if our communication suggested otherwise.Your comfort and satisfaction are of the utmost importance to us, and we want to assure you that your feedback has been duly noted. We will review our communication processes to ensure that they are clear, respectful, and aligned with our commitment to providing exceptional hospitality experiences.If there's anything else we can do to address your concerns or make amends for the inconvenience caused, please don't hesitate to reach out to us directly. We are here to assist you in any way we can and hope to have the opportunity to welcome you back for a seamless and enjoyable stay in the future.Thank you once again for bringing this matter to our attention and for your understanding.

10/10 - 훌륭해요

Mary Beth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. The staff was very helpful and pleasant. We were able to walk to shopping and eateries. I would highly recommend staying here.
2024년 2월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 21일
Thank you for taking the time to share your feedback with us following your recent stay at Radisson Hotel Corning. We're thrilled to hear that you had a great experience and that our staff was able to contribute to your enjoyment.It's fantastic to know that you found our team to be helpful and pleasant. Providing exceptional service is at the core of what we do, and we're delighted that our staff members left a positive impression on you.We're also pleased to hear that our convenient location allowed you to explore the nearby shopping and dining options. Being within walking distance to attractions is one of the many advantages of staying with us, and we're glad you were able to take advantage of it.Your recommendation means the world to us, and we're grateful for your kind words. It's truly rewarding to know that you would highly recommend Radisson Hotel Corning to others.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We're here to ensure that every visit with us is exceptional.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another great stay in the future!

10/10 - 훌륭해요

EILEEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly
2024년 2월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 21일
Thank you for reaching out and sharing your positive experience with us. We're thrilled to hear that you had a great stay at Radisson Hotel Corning and that our staff's helpfulness and friendliness contributed to your enjoyment.Creating a welcoming and hospitable environment for our guests is our top priority, and we're delighted that our team exceeded your expectations. It's wonderful to hear that you found our location convenient for exploring the local shopping and dining options.Your recommendation means the world to us, and we greatly appreciate your trust in us. Rest assured that we will continue to uphold our commitment to providing exceptional service to all our guests.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We're here to ensure that each visit to Radisson Hotel Corning exceeds your expectations.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another memorable stay!

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and very comfortable beds/clean rooms. Breakfast was excellent and the life music on the weekend eves made the stay super nice. Convenient acces to museums.
2024년 2월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 19일
Thank you for taking the time to complete our guest survey and for sharing your wonderful feedback with us. We are thrilled to hear that you had such a positive experience during your recent stay at the Radisson Hotel Corning.Our team takes great pride in providing exceptional service, and we are delighted that you found our staff to be friendly and our rooms to be clean and comfortable. It's fantastic to know that you enjoyed our delicious breakfast offerings and that the live music added to the enjoyment of your weekend evenings.We are indeed fortunate to be located in such a convenient spot, with easy access to the museums and other attractions in the area. We're glad that our location enhanced your overall experience.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay at the Radisson Hotel Corning in the future.

10/10 - 훌륭해요

Aimee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay. I left my prescription glasses behind by mistake and housekeeping tracked them down for me, which was so appreciated! This is right on Market St and an easy walk to food and shopping.
2023년 12월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 13일
Thank you for choosing to stay with us at the Radisson Hotel Corning and for taking the time to share your feedback. We're thrilled to hear that you had a great stay with us and that we were able to assist you with your misplaced prescription glasses.Our team understands the importance of personal belongings, and we're delighted that our housekeeping staff was able to track down your glasses for you. Providing excellent service and ensuring our guests' comfort and satisfaction are our top priorities, and we're glad we could be of assistance.We're also pleased to hear that you enjoyed our convenient location on Market St, making it easy for you to explore the nearby dining and shopping options.Your feedback is invaluable to us, and we truly appreciate your kind words. If there's anything else we can do to enhance your future stays or if you have any additional feedback to share, please don't hesitate to reach out. We value your feedback and look forward to welcoming you back to the Radisson Hotel Corning in the future.Thank you again for choosing to stay with us. We're grateful for your patronage and hope to have the pleasure of serving you again soon.

10/10 - 훌륭해요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Going visit
2024년 2월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 12일
Thank you for taking the time to share your feedback and for rating the Radisson Hotel Corning with a perfect score of 5 out of 5. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us.It's fantastic to know that you enjoyed your stay and that we were able to meet or exceed your expectations in every aspect. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and your positive feedback motivates us to continue delivering outstanding hospitality.We're truly grateful for your support and for choosing to stay with us. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out. We value your feedback and look forward to welcoming you back to the Radisson Hotel Corning in the future.Thank you again for your perfect rating and for being our valued guest. We can't wait to have the pleasure of serving you again soon!

6/10 - 괜찮아요

Nancy

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location of the property is excellent! Everything is right at your doorstep and is walkable Other than the very loud music heard throughout from the bar/restaurant, was very quiet. Felt like we were being rushed out! Check-out time was at 11:00 and housekeeping staff were knocking on our door before 9:00 am. Very annoying!
2024년 2월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 6일
Thank you for taking the time to share your feedback with us regarding your recent stay at the Radisson Hotel Corning. We are thrilled to hear that you enjoyed our excellent location and found it convenient to access everything within walking distance.However, we sincerely apologize for the inconvenience caused by the loud music from our bar/restaurant. Please rest assured that we take your feedback seriously, and we will address this issue with our team to ensure that appropriate measures are taken to minimize noise disturbances for our guests in the future.We are also sorry to hear about your experience with our housekeeping staff. Your comfort and relaxation are of utmost importance to us, and we regret that you felt rushed during the check-out process. We will review our procedures with our housekeeping team to ensure that all guests are given the appropriate time and privacy during their stay.Your feedback is invaluable to us as it helps us to identify areas for improvement and to provide the best possible experience for our guests. We sincerely appreciate your honest input, and we hope to have the opportunity to welcome you back to the Radisson Hotel Corning in the future for a more enjoyable stay.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.

8/10 - 좋아요

Amie 님, Lititz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, currently being updated. The staff were friendly and helpful. The rooms were clean. The only complaint I would have was the noisy heating/cooling system. We had to turn off to sleep. Other than that, the hotel is located very close to the shopping and eating areas on Market Street. We will be back in the future!
2024년 2월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 2월 5일
Thank you for your recent stay at the Radisson Hotel Corning and for taking the time to share your feedback with us.We are delighted to hear that you found our property to be pleasant and appreciated the ongoing updates. Our team takes great pride in providing a welcoming and accommodating experience for all our guests.We apologize for any inconvenience caused by the noisy heating/cooling system in your room. Please know that we take your feedback seriously, and we will address this issue promptly to ensure a more comfortable stay for our future guests.We are pleased to hear that you found our location convenient, with close proximity to the shopping and dining areas on Market Street. We strive to provide a convenient and enjoyable experience for all our guests, and we are glad to hear that you plan to visit us again in the future.Once again, thank you for choosing the Radisson Hotel Corning. We look forward to welcoming you back for another wonderful stay.

6/10 - 괜찮아요

Rebecca

좋아요: 직원 및 서비스
별로예요: 청결 상태
I was expecting a much nicer room because of the price I paid. The bed was comfortable, and the sheets clean. But the phone, the shade in the room, the carpets under the desk were all dirty. One of the towels looked like it had been used, but was folded up neatly.
2024년 1월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 31일
Thank you for taking the time to share your feedback with us regarding your recent stay at the Radisson Hotel Corning. We sincerely apologize for the shortcomings you experienced during your visit, and we regret that we did not meet your expectations.It is disappointing to learn that the cleanliness of your room fell short of the high standards we strive to maintain. Please rest assured that we have addressed your concerns with our housekeeping team to ensure that proper measures are taken to prevent such issues from occurring in the future.Your comfort and satisfaction are of the utmost importance to us, and we are truly sorry for any inconvenience caused by the condition of the room amenities. We have taken immediate action to rectify the issues you encountered and have implemented additional quality control measures to uphold our standards.We appreciate your constructive feedback as it helps us identify areas for improvement. It is our sincere hope that you will give us another opportunity to provide you with the exceptional stay you deserve. Please don't hesitate to reach out to us directly if there is anything further we can assist you with.

8/10 - 좋아요

Katarzyna

좋아요: 직원 및 서비스, 편의 시설/서비스
great location, easy access to everything- hotel should advertise that they can offer transport to and from airport- if they did i probably would not have to rent the car. overall good experience will stay there again.
2024년 1월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 30일
Thank you for taking the time to share your feedback regarding your recent stay at Radisson Hotel Corning. We truly appreciate your insights as they help us to continually improve and enhance the experiences of our valued guests.We are thrilled to hear that you enjoyed our hotel's great location and found it convenient for accessing everything you needed during your visit. Your suggestion about offering transportation to and from the airport is well noted, and we will certainly explore options to provide this service in the future. It's feedback like yours that helps us identify areas where we can further enhance our guest experience.We are delighted to learn that you had an overall good experience with us and that you are considering staying with us again in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us. We are here to ensure that your future stays with us are nothing short of exceptional.Thank you once again for choosing Radisson Hotel Corning, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Margaret

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 25일
Thank you for taking the time to share your feedback with us. We appreciate your honesty, and I would like to express my sincere apologies that we fell short of your expectations during your stay. Your feedback is valuable to us, and we are committed to addressing the areas where we can improve.If you have specific details or concerns that you would like us to address, please feel free to share them with us. We strive to provide exceptional service, and your input helps us identify areas for enhancement.We value your business and hope to have the opportunity to welcome you back in the future, providing you with the excellent experience you deserve.Thank you again for choosing the Radisson Hotel Corning.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 15일
Warm greetings from the Radisson Hotel Corning! We hope this message finds you well.I wanted to extend our sincere appreciation for your recent stay with us and for taking the time to share your feedback. We are absolutely thrilled to see that you gave us a perfect 10 out of 10 rating! Your satisfaction is our greatest reward, and we are honored to have met your expectations.It's wonderful to know that you had a delightful experience at our hotel. We continuously strive to provide exceptional service, and your positive feedback motivates our team to maintain the high standards we set for ourselves.If there were specific aspects of your stay that stood out or any team members who contributed to your positive experience, please feel free to share more details. We love recognizing our staff for their outstanding efforts.We look forward to the opportunity of welcoming you back to the Radisson Hotel Corning in the future. Should you have any special requests or plans for your next visit, please do not hesitate to reach out. Your satisfaction is our top priority.Once again, thank you for choosing our hotel and for the fantastic rating. We appreciate your support, and it was our pleasure to host you.

10/10 - 훌륭해요

Alina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 15일
Thank you for choosing the Radisson Hotel Corning for your recent stay, and for taking the time to share your feedback through our survey. We are delighted to see that you rated your experience with a perfect 5 out of 5!Your positive feedback is truly appreciated, and we're thrilled to hear that you had an exceptional stay at our newly renovated hotel. Providing our guests with a comfortable and enjoyable experience is our top priority, and it's wonderful to know that we met your expectations.If there were specific aspects of your stay that stood out or any team members who went above and beyond to make your visit memorable, please feel free to share more details. We love recognizing our staff for their outstanding efforts.We look forward to the pleasure of hosting you again at the Radisson Hotel Corning. Should you have any future plans or special requests, please do not hesitate to reach out. Your satisfaction is our ultimate goal.Once again, thank you for your positive review. We appreciate your support and hope to welcome you back soon!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 15일
Thank you for taking the time to share your feedback and for giving us a perfect 5-star rating on our recent survey! We greatly appreciate your kind words and are thrilled to hear that you had an outstanding experience at the Radisson Hotel Corning.Our team is committed to providing exceptional service, and it's rewarding to know that our efforts have made a positive impact on your stay. If there are specific aspects of your visit that you found particularly noteworthy or if there's anything you think we could improve upon, please feel free to share more details. Your insights are valuable to us.We are honored to have had the opportunity to host you, and we look forward to welcoming you back in the future. If there's anything you need or if you have any upcoming plans to visit, please do not hesitate to reach out.Once again, thank you for choosing the Radisson Hotel Corning and for your fantastic review!

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice newly renovated hotel - very nice stay
2024년 1월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 15일
We are delighted to receive your positive feedback and learn that you had a very nice stay at the newly renovated Radisson Hotel Corning! Your kind words mean a lot to us, and we're thrilled to know that our recent renovations contributed to your overall experience.Our team works hard to provide a comfortable and welcoming environment for our guests, and it's rewarding to hear that you enjoyed your time with us. If there are any specific aspects of your stay that stood out or any additional feedback you'd like to share, we would love to hear more.Thank you for choosing the Radisson Hotel Corning, and we look forward to the opportunity of hosting you again in the future. If there's anything we can assist you with or if you have any future plans to visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 12일
We sincerely appreciate you taking the time to share your feedback about your recent stay at the Radisson Hotel Corning. Your positive survey response, scoring us a perfect 10 out of 10, brightened our day!It's wonderful to hear that we exceeded your expectations during your time with us. Our team works diligently to provide outstanding service, and your feedback validates their efforts.If there are specific aspects of your stay that stood out to you or if you have any additional comments you'd like to share, we would love to hear more. Your insights are invaluable as we continuously strive to enhance our guests' experiences.Thank you for choosing the Radisson Hotel Corning. We look forward to the opportunity of hosting you again in the future. Should you have any special requests or preferences for your next visit, please feel free to let us know, and we'll do our best to accommodate.Safe travels, and we hope to welcome you back soon!

8/10 - 좋아요

Bo

2024년 1월에 1박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 9일
Thank you for taking the time to provide feedback on our recent guest survey. We truly appreciate your insights and the rating of 4 out of 5 that you have awarded us.Your feedback is invaluable to us as it helps us understand our guests' experiences better and enables us to identify areas where we can further improve our services.We regret that we fell slightly short of meeting all your expectations during your stay. Please know that your comments will be shared with our team to address any areas of concern and to make necessary improvements to enhance our guests' experiences.We value your patronage and hope to have the opportunity to welcome you back in the future, where we aim to provide an even more exceptional experience.If there are any specific aspects of your stay that you would like to discuss further or if you have additional feedback to share, please feel free to contact us directly. Your satisfaction is our utmost priority, and we strive to ensure that each guest leaves with a positive impression of our establishment.Once again, thank you for your valuable feedback and for choosing the Radisson Hotel Corning. We look forward to the opportunity to better serve you in the future.

8/10 - 좋아요

Leeat

2024년 1월에 2박 숙박함
답변 제공: Marisa Thomas, General Manager 님, 2024년 1월 9일
Thank you for taking the time to participate in our recent guest survey and for rating your experience with us as an 8 out of 10. Your feedback is incredibly valuable to us as it guides our ongoing efforts to enhance our services and exceed our guests' expectations.While we are pleased to see that you had an overall positive experience, we also recognize that there might be areas where we can further improve. Your feedback helps us focus on these aspects to ensure a more exceptional experience for our guests in the future.At the Radisson Hotel Corning, we continuously strive to provide top-notch service and create memorable experiences for our guests. Your feedback serves as motivation for our team to continue delivering outstanding hospitality.We sincerely appreciate your support and hope to have the pleasure of welcoming you back for an even more delightful stay. Should you have any further comments or suggestions, please feel free to share them with us directly.Thank you once again for choosing the Radisson Hotel Corning. We look forward to the opportunity to serve you better in the future.