Find hotels near Emerald Park, Memphis from ₩100,958

"Misleading about being able to talk verbally with a personal assistant upon request regarding complaints. Housekeeping lacks of cleaning, microwave areas ignored the 3 days of my stay."

" Bed was clean and comfortable. Staff was pleasant and helpful. Kitchen cabinets were completely empty. Floors in room were in need of repair or replacement. Half the toilet paper holder was broken off the wall, so the rolls were set on the back of the toilet which is impossible to reach when needed so I put a roll on the bathtub. Electronic key did not always work so the front desk had to let me in and reset it several times. At least it worked the night I was out late so nobody was manning front desk. Halls were generally quiet but since my room was near housekeeping, I did sometimes hear them going in and out. Also heard garbage disposal from other rooms but that did not bother me. I didn't see any restaurants etc nearby and no complimentary breakfast. Overall served my purpose which was a place to stay while visiting family after the first hotel I reserved months ago canceled my reservation before I arrived and said no rooms were available due to a long-term contract being extended. I didn't bring a car but it appeared the lot was full at night.Snack and beverage vending machines in lobby."

"Everything was great!"

"Brand new and feels like it. Staff was super helpful and very kind. Everyone had a smile and was amazing. The staff at the desk were so nice. I got in a little early and they didn’t give me a hard time and found a room that was ready early. That is so appreciated when you had to catch 2 flights to get there. Loved this property and will be back."

"We had an issue with the room. One of the staff members stated he may not be able to change us to another room due to the number of guests they had; however Ms Gabby stepped in and changed us to the room we paid for. She was so helpful and greeted us with a smile and friendly word every time she saw us."

"I have the room 2002 and it’s so bad. There's a hole in the floor when you enter the room. The bathroom is full of mold and super dirty , terribly cleaned, and the carpet is filthy. This is not a Marriott standard cleaning. "

"My stay was great!"

"Breakfast was ok rooms need to be worked on paint was peeling in tab air conditioner need to be cleaned or replaced and every room should have a plunger in it but customer service was wonderful "

"Looks neat thing like the pictures. Very scary neighborhood. Person riding bike in the hall. Lady walking up and down the hall playing music. Very minimal updates. Previous reviews very misleading"