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모텔 6 유레카, CA – 레드우드 코스트 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 861개 이용 후기 중 196개" "
평점 8 - 좋아요. 861개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 861개 이용 후기 중 191개" "
평점 4 - 별로예요. 861개 이용 후기 중 117개" "
평점 2 - 너무 별로예요. 861개 이용 후기 중 127개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Anmol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Farrokh

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Susan 님, Irvine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy due to some neighbors and busy highway.
2024년 5월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 5월 15일
Hi Susan,Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that noise disturbances impacted your stay. We will address this issue with our team to explore ways to minimize noise and enhance our guests' experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Kenneth

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I paid twice for a 3 night stay and I can't get anyone to help me.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Kenneth, We're sorry to hear about your experience. For billing concerns, we recommend contacting our management team directly for prompt assistance. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Brad

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was sketchy activity going on outside in the parking lot.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 5월 3일
Hi Brad,The safety and security of our guests are of utmost importance to us, and we take such concerns very seriously. Please rest assured that we will address this issue promptly with our security team and take appropriate measures to ensure the safety of our guests and the security of our property. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better blinds for the window to block the light at night
2024년 4월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 23일
Hi Jennifer,Thank you for sharing your feedback about your recent stay with us. We appreciate your suggestion regarding the window blinds to block out light more effectively at night. Ensuring our guests' comfort and satisfaction is important to us, and we will take your feedback into consideration as we strive to improve our accommodations. We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스
Clean
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 19일
Hi Teresa,Thank you for your feedback! We're glad to hear that you found our hotel clean during your stay. Maintaining a clean environment is a top priority for us, and we appreciate you noticing and acknowledging our efforts. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They could have a few breakfast items included
2024년 4월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 16일
Hi Jennifer,Thank you for sharing your feedback with us. We appreciate your suggestion regarding including breakfast items with the stay. We will certainly take it into consideration as we strive to enhance the overall experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Steven

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
the bed and bedding where lacking greatly the bed and pillows where lick bricks. I honestly have never slept on anything like it! Or lack of sleep on it! The bed was awful! There was a serious MOLD situation in th the bathroom the flooring had pulled up from water damage and cracks
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Steven,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would be better if breakfast was includes!
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 9일
Hi Jennifer,Thank you for sharing your feedback about your recent stay with us. We appreciate your suggestion regarding the inclusion of breakfast in our offerings. We understand that breakfast inclusion can enhance the overall guest experience and convenience. We will take your feedback into consideration as we review our amenities and offerings to better meet the preferences of our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Andrea,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Katherine

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Easy to find, we arrived early, yet rooms were ready
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Katherine,We are delighted to hear that you found our hotel easily and that your rooms were ready upon your early arrival. Your comfort and convenience are our top priorities, and we are pleased that we could accommodate your needs efficiently. If you have any further feedback or require assistance in the future, please do not hesitate to reach out to us.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only negative was the bed could of been a little softer
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 2일
Hi Jennifer,Thank you for your feedback. We're glad to hear that your stay with us was overall positive. We appreciate your comment about the bed, and we'll take it into consideration as we strive to improve our guests' comfort. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Heather

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice clean room. Friendly staff. Busy neighborhood, which was fine.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 29일
Hi Heather,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our room very nice and clean. Additionally, we're pleased to hear that our staff provided friendly service during your visit. Providing a clean and welcoming environment, along with excellent customer service, are top priorities for us, and we're glad that we were able to meet your expectations. Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Krista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 26일
Hi Krista,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

William

연인과의 여행
좋아요: 직원 및 서비스
Road noise wasn't bad
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello William,We appreciate your feedback about the road noise not being disruptive during your stay. Our location provides easy access to transportation options for our guests' convenience. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable experience.

10/10 - 훌륭해요

Travis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice stay
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Travis,We are glad to hear that you had a nice stay with us. If you have any further feedback or comments about your experience, please do not hesitate to reach out to our management team directly. Your input is highly valued as we strive to continuously improve our services.

6/10 - 괜찮아요

Rebecca

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Paid for a room with queen bed and got a room with double beds. But other than that no complaints as we were just there to sleep in the room not spend lots of time in it.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Rebecca, We appreciate your feedback and are glad to hear that you had a comfortable stay overall. Should you have any concerns in the future, please do not hesitate to reach out so we can assist you accordingly.

10/10 - 훌륭해요

marianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good room for resting from travel. The bed and room were perfect!!
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 11일
Hi Marianne,Thank you for sharing your feedback with us! We're thrilled to hear that you found our hotel room to be a perfect place for resting after your travels. Providing a comfortable and relaxing environment for our guests is our top priority, and we're delighted that you found the bed and room to be just right for your needs. It's wonderful to know that you were able to enjoy a peaceful and restful stay with us. We're looking forward to welcoming you back and providing you with another fantastic experience.

10/10 - 훌륭해요

Renee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful pleasant staff at check in. Hotel remodeled. Very clean room. Plumbing issue in our room and staff responded immediately.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 11일
Hi Renee,Thank you for sharing your feedback with us! We're thrilled to hear about your positive experience during your recent stay at our hotel. It's wonderful to know that you found our staff helpful and pleasant during check-in. Providing exceptional customer service is a top priority for us, and we're delighted that our team members made a positive impression on you. We're also glad that you appreciated our recently remodeled hotel and found your room to be very clean. Creating a comfortable and inviting environment for our guests is important to us, and we're pleased that you enjoyed your accommodations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Sarah 님, Buena Park

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Probably without exaggeration, the best Motel 6 we've ever stayed at. Super clean, updated decor and beds, food within walking distance. Also, great shower pressure. Highly recommended. Will visit again.
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 27일
Hi Sarah,We're thrilled to hear that you enjoyed your stay with us! Providing a clean and comfortable environment for our guests is a top priority, and we're delighted that you found our hotel to be super clean with updated decor and beds. We're also glad that you appreciated the convenient location with food options within walking distance, as well as the great shower pressure. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - 훌륭해요

shane

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff and facilities are great
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 22일
Hi Shane,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with both our staff and facilities. Providing excellent service and maintaining top-notch facilities are our priorities, and we're delighted that we met your expectations in these areas. We appreciate your kind words and look forward to welcoming you back for another wonderful experience!

8/10 - 좋아요

Paige

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 19일
Hi Paige,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could provide cleanex
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 12일
Hi Jennifer,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your suggestion to provide cleanex in our rooms. Your feedback helps us improve our services, and we'll certainly take it into consideration for future enhancements. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was very nice. Bed is a little soft for me but way better than it used to be. No more homeless hanging around and really cleaned up around here..rms are clean and quiet.
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 7일
Hi Beverly,Thank you for your recent stay and for sharing your feedback with us. We're pleased to hear that you found your stay to be very nice and that you noticed improvements in our property, including the cleanliness and the absence of any issues with homeless individuals. We appreciate your comment about the bed being a little soft for your preference. Our goal is to ensure that all our guests have a comfortable stay, so we'll take note of your feedback regarding the bed and see if there are any adjustments we can make. We value your feedback and hope to have the opportunity to welcome you back again soon.

8/10 - 좋아요

Stefan

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 7일
Hi Stefan,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 - 훌륭해요

Andrea

2024년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 15일
Hi Andrea,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Danielle

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 15일
Hi Danielle,Thank you so much for taking the time to leave us a perfect rating! We are thrilled to hear that you had an excellent experience during your stay at our hotel. Your satisfaction is our ultimate goal, and it's truly rewarding to know that we met your expectations. We appreciate your support and look forward to serving you again in the future!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 11일
Hi Mark,Thank you so much for your generous 5-star rating! We are truly delighted to hear that you had a positive experience during your stay with us. Our team strives to provide excellent service and create a comfortable environment for our guests, and it's always rewarding to know that we have succeeded in meeting your expectations. We appreciate your kind rating and look forward to the opportunity to welcome you back for another outstanding stay in the future.

10/10 - 훌륭해요

Monica

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 10일
Hi Monica,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

marianne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, newly built or rennovated, well lit with safe parking. Great laundry. Staff was supportive and accommodating.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello marianne,Thank you for taking the time to write about your positive experience at our hotel! We are delighted to hear that you found our facilities to be clean, well-lit, and safe, with great laundry services. It's also wonderful to know that our staff provided you with supportive and accommodating service. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

edwin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay with a dog
I travel with a small dog (20 lbs) So this is why I use motel 6 but the experience can be very different from one motel to another. This place was very good they gave me a first floor room right near the dog walk,which was all grass and clean. Small microwave and refrigerator added to the overall experience and would be nice for an extended stay. My only problem was the over use of air freshener, it took a while to air out the room.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello edwin,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our pet-friendly accommodations and convenient location satisfactory for your needs. We appreciate your feedback regarding the air freshener and will share it with our team for future improvements. We hope to welcome you back for another pleasant stay.

8/10 - 좋아요

Candice

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Candice, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY CLEAN and STATE OF THE ART-looking room, with mood lighting! Felt safe with the extra locks on the doors and a laundry right a cross the hall. Good supply of towels and soap although rememeber to bring your own shampoo/conditioner as only soap is provided. Great price! I also had a mini fridge and microwave! Perfect with a nice area for clothing storage and a small desk should you like to bring your work with you.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 6일
Hello Neil,Thank you for your feedback! We're delighted to hear that you found our room to be clean and modern, with great amenities such as mood lighting, extra locks, and convenient access to laundry facilities. We are pleased that you appreciated the supply of towels and soap. While we offer soap as a standard, please note that shampoo and conditioner are not provided. We understand the importance of having personal preferences. It's great to know that you found the inclusion of a mini fridge and microwave to be convenient. We hope to have the opportunity to welcome you back whenever your travels bring you our way again.

10/10 - 훌륭해요

Rodolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 2일
Hi Rodolfo,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

4/10 - 별로예요

Tracy

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 2일
Hi Tracy,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Rodolfo

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 9박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 26일
Hi Rodolfo,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello John,We appreciate your positive rating! We hope you had a wonderful stay at our hotel. Should you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Mario,Thank you for sharing your wonderful experience with us! We are delighted to hear that you had a fantastic stay at our hotel. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another memorable stay.

10/10 - 훌륭해요

Cris

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Cris,We appreciate you taking the time to rate our hotel! We're glad that you had an enjoyable stay with us. If you have any additional feedback or if there's anything else we can do for you, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great experience.

10/10 - 훌륭해요

Filipe

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
Cool
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 28일
Hi Felipe,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your brief note, and we're pleased to hear that your experience was cool. We value your patronage and look forward to the opportunity to welcome you back on your next visit.

10/10 - 훌륭해요

Sandera

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were strange but not bad
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Sandera,Thank you for sharing your feedback with us. We appreciate your observations about the beds and will take them into consideration for future improvements. We always strive to provide a comfortable stay for our guests. If there are any additional comments or concerns you would like to share, please don't hesitate to reach out to our management team directly.

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Footsteps from hell.
The guy above us stomped around every morning and all evening from about 6pm till midnight. Back and forth, back and forth for hours. It sounded like he was wearing work boots. Then he started moving furniture, or something, around. SCREEEEECH stomp, stomp, stomp, SCREEEEECH! Also, our pothead next door neighbor would go outside every hour to smoke his weed and end up hacking his lungs out for 10 minutes every time. Oh, and the view from our room was a huge metal warehouse that was about 15 feet from the door. But, the room was clean.
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 14일
Hi Robert,Thank you for your feedback regarding your recent stay at our hotel. Immediate action is being taken to address the issues you've highlighted. We will investigate the noise disturbances from the guest above you and take steps to ensure a quieter environment for all our guests. Additionally, we will address any violations of our policies, including those related to smoking. We value your feedback and hope to have the opportunity to provide you with an improved experience during any future visits.

10/10 - 훌륭해요

catherine

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located in Eureka. Very friendly and helpful staff. Extremely comfortable bed. Pleasant and clean room.
2023년 11월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 13일
Hi Catherine,Thank you for your feedback regarding your recent stay at our hotel. We're thrilled to hear about your positive experience and appreciate you taking the time to highlight specific aspects. It's wonderful to know that our central location, friendly and helpful staff, extremely comfortable bed, and pleasant, clean room contributed to an enjoyable stay. Providing a positive and comfortable experience for our guests is our top priority, and your feedback reaffirms that we are on the right track. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was cool
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 31일
Hi Melissa,Thank you for sharing your feedback. We're glad to hear that you found your stay to be cool! Your satisfaction is important to us, and we hope you had an enjoyable experience overall. We appreciate your business and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Charles B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Charles B,Thank you for your excellent rating! We are delighted to know that you had a great experience at our hotel. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Krystle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was recently remodeled. I stayed the night on my roadtrip to LA and it was great. Clean, quiet, everything worked in the room, it was a great choice for a stay.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Krystle,Thank you for choosing our hotel for your road trip to LA! We're delighted to hear that you enjoyed your stay and found our recently remodeled location clean, quiet, and with everything in working order. We hope to welcome you back soon!

10/10 - 훌륭해요

rende 님, Marlborough

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is clean has been renovated recently good for the price
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 17일
Hi Rende,Thank you for your positive feedback! We're delighted to hear that you found your room clean and recently renovated, offering great value for the price. We are committed to providing our guests with a comfortable and enjoyable experience, and your feedback is a wonderful source of motivation for our team. Thank you for choosing our hotel, and we can't wait to have you as our guest again.

10/10 - 훌륭해요

Grover

Waking up to ants all over my stuff
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 19일
Hi Grover,Thank you for your feedback regarding your recent stay at our hotel. We take this matter seriously, and we will immediately address the issue with our housekeeping and maintenance teams to ensure that such incidents do not occur in the future. Your comfort and satisfaction are our top priorities, and we're committed to making improvements based on your feedback. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moving day
The hotel is a good value. Good location.
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 11일
Hi Edward,Thank you for your feedback. We're pleased to hear that you found our hotel to be a good value and appreciated its convenient location. Providing excellent value and a great location for our guests is a priority for us, and we're glad that we met your expectations. Your satisfaction is important to us, and we look forward to continuing to provide you with a valuable and well-located experience during your future visits.