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루고고 선 호텔 여행 후기

3.5 out of 5
루고고 선 호텔
Main Road, Lobamba, Hhohho

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 100개 이용 후기 중 29개" "
평점 8 - 좋아요. 100개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 100개 이용 후기 중 22개" "
평점 4 - 별로예요. 100개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 100개 이용 후기 중 3개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Gerd

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Aparecida

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom, lindo o lugar.
2020년 2월에 2박 숙박함
답변 제공: LR 님, 2020년 3월 3일
Dear Guest, Thank you for your review of the Lugogo Sun. We appreciate your, feedback, and hope to see you back again for another visit in the near future. Yours faithfully Lance Rossouw

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fijn hotel, van alle gemakken voorzien, leuk zwembad, gezellige hotelbar. In het restaurant is alleen buffet, er is geen mogelijkheid tot a-la-carte dineren.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Fallon 님, 2019년 8월 14일
Dear Andrew, Thank you for your feedback. We appreciate it and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw General Manager

10/10 - 훌륭해요

Elzabe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very beautiful view!
Stay was good.
2019년 7월에 3박 숙박함
답변 제공: Fallon 님, 2019년 8월 8일
Dear Elzabe, Thank you for giving feedback on your stay at the Lugogo Sun. It is very pleasing to read that you enjoyed your overall experience. Feedback such as yours is always highly appreciated. Thank you for taking the time to share your feedback with us and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw General Manager

4/10 - 별로예요

실제 이용하신 고객

2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Foster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only the breakfast entry arrangements is/was a concern for us. We had three rooms and people don't wake-up at the same time. This became a challenge for us, every time we have to access the restaurant.
2019년 6월에 2박 숙박함

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing
Very nice relaxing atmosphere.
2019년 6월에 2박 숙박함
답변 제공: fallon 님, 2019년 6월 19일
Dear Gerald, Thank you for your review and feedback on your recent stay at Lugogo Sun. It is very pleasing to read that you enjoyed your experience. Your feedback is extremely valuable to us. Thank you once again for your feedback and we look forward to welcoming you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

10/10 - 훌륭해요

don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: fallon 님, 2019년 6월 28일
Dear don, Thanks for staying with us. We appreciate your feedback! Yours faithfully Lance Rossouw

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함

4/10 - 별로예요

john

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

4/10 - 별로예요

john

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Die Ausschilderung könnte besser sein, ist in der Dämmerung kaum zu erkennen. Die Unterkunft wird oft von Reisegruppen besucht. Abends gab es daher nur Buffet und kein a la carte. Ausstattung in Ordnung. WiFi gab es kostenlos.
2019년 5월에 1박 숙박함
답변 제공: fallon 님, 2019년 5월 24일
Dear Guest, Thank you for your feedback and reviews on your recent stay at Lugogo Sun. We appreciate your feedback and comments as this is the only way we can truly assess our guests needs and continuously improve our product and services. Thank you once again for taking the time to share your feedback with us and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
プールが広くて、浅いところが多く、子どもが遊びやすかった。 レストランの朝食ブッフェは種類が多く、満足できた。 Wi-Fiが繋がらなかったことが残念だった。
2019년 4월에 1박 숙박함
답변 제공: fallon 님, 2019년 5월 24일
Dear Guest, Thank you for your reviews and feedback on your stay at Lugogo Sun. Your feedback is extremely valuable to us. We appreciate your positive comments on the standard of the food. Regarding our WiFi offering we apologize for the shortfall, and we are working hard to improve in this regard. Thank you once again for your feedback and we look forward to welcoming you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2019년 3월에 2박 숙박함
답변 제공: fallon 님, 2019년 4월 8일
Dear Alejandro, Thank you for your feedback on your stay at the Lugogo Sun. It is very pleasing to read that you enjoyed your experience at the Lugogo Sun. We look forward to welcoming you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice room and nice service!!!!
2019년 2월에 1박 숙박함
답변 제공: fallon 님, 2019년 4월 8일
Dear Anonymous, Thank you very much for your positive posting following your stay at the Lugogo Sun. Feedback such as yours is always highly appreciated. We hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

6/10 - 괜찮아요

Jussi

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A bit worn out hotel, but good services
A large hotel and a bit worn out. Nice interior and value for the money stay
2018년 12월에 2박 숙박함
답변 제공: fallon 님, 2019년 1월 29일
Dear Jussi, Thank you for your review and feedback on your recent stay at the Lugogo Sun. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you for your positive comments on the interior of the hotel. Thank you once again for your comments and we hope to welcome you back again in the near future. Yours faithfully, Lance Rossouw- Area General Manager

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

A Little Disappointed
I have to say I was a little taken aback by the condition of the hotel in general. The rooms and corridors are in serious need of a revamp. There is a need for room service and menus...especially after a long drive from across the borders. The staff made up for my disappointment. Were prompt and helpful and friendly.
2018년 12월에 1박 숙박함
답변 제공: fallon 님, 2019년 1월 9일
Dear Guest, Thank you for your reviews. Your feedback is extremely valuable to us and we greatly appreciate your comments about aspects of the hotel that need attention. Your comment on the services provided by our staff is appreciated and will be shared across the whole team who will be equally delighted to have received such positive comments.Thank you for taking the time to share your feedback with us and we hope to welcome you back again in the near future. Yours faithfully, Lance Rossouw- Area General Manager

8/10 - 좋아요

Gert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ett bra hotell med en utmärkt frukost. Lite stökigt och högljutt vid en del tillfällen.
2019년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
not a fantastic experience. I was initially given the key to an already occupied room which didn’t fill me with confidence about the security of my belongings in my room. This was rectified and we were given another room. However when we got into the room, we found the bathroom in a disgusting condition. It had clearly not been cleaned. My mums room was initially fine but on our last night she had a water leak. When you looked closer at the ceiling it was clear this wasn’t a new problem as there were old water stains. The whole hotel was generally quite tatty with worn carpets and mouldy bathrooms. The food in the restaurant was very good on the first night but as our stay went on it was clear that the buffet was almost identical each evening. The only thing that changed was the soup and 1 of the main dishes. There are only so many times I want to eat chicken/beef stew/curry/roast. Overall, although the staff were friendly and very apologetic, this was quite a disappointing hotel.
2018년 12월에 5박 숙박함
답변 제공: fallon 님, 2019년 1월 8일
Dear Guest, Thank you for your feedback and reviews on your recent stay at the Lugogo Sun. We regret that you had an unpleasant experience and will ensure that the issues raised are addressed. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept my sincere apologies for all the shortfalls you experienced during your stay. Thank you once again for taking the time to share your feedback with us and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are super friendly and the location is nice. But this hotel is WAY past it’s prime. Should have been renovated 15 years ago. Everything is old, outdated, barely functioning. The owners are milking this for profits. The WIFI is weak, cumbersome and extremely expensive. I spent 2.5 hours in one week trying to access WIFI, buy more data, etc. Instead I am now in SA in a hotel and we have 5 GB per day free. No password, just two clicks. At the Lugogo you get 300 MB (which is a joke) and spend hours fixing access. We will not go back until after a serious renovation.
2018년 12월에 10박 숙박함
답변 제공: fallon 님, 2019년 1월 7일
Dear Guest, Thank you for your feedback and reviews on you recent stay at the Lugogo Sun Hotel. We regret that you had an unpleasant experience and will ensure that all the issues raised are addressed. We appreciate your feedback as this is the only way we can truly assess our guests needs and continuously improve our product and services. Please accept my sincere apologies for these shortfalls. Once again thank you for taking the time to share your feedback with us and we hope to welcome you back again in the near future. Yours faithfully, Lance Rossouw- Area General Manager

10/10 - 훌륭해요

Christa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Swazi experience.
It was a great stay. We enjoyed Lugogo and Royal swazi amentities. Food was great.
2018년 12월에 2박 숙박함
답변 제공: fallon 님, 2019년 1월 7일
Dear Christa, Thank you for posting your comments on Expedia. It is very pleasing to read that you enjoyed your overall experience at the Lugogo Sun Hotel. Thank you for taking the time to appreciate our product. Thank you once again for your your thoughtful feedback and we look forward to welcoming you back again in the near future. Yours faithfully, Lance Rossouw- Area General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, well located with all the facilities. The wi fi is vey slow
2018년 12월에 2박 숙박함
답변 제공: fallon 님, 2019년 1월 8일
Dear Guest, Thank you for your comment of January 3, 2019.We are glad that you enjoyed your stay and the facilities offered by the hotel. We regret that you had poor experience with our internet. However, this is a countrywide issue which we are addressing with the internet service provider.Thank you for your comments, and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the greenery outside, cleanliness of the rooms. The environment around not to mention the wstet in the pool. The food was delish. I think you need to bring the iron in the rooms when requested other than going to the ironing room. Some times we need to qeunch thirst while in your rooms si i think bar frigdes will do. Thanks for the service rendered it was lit.
2018년 12월에 2박 숙박함
답변 제공: fallon 님, 2019년 1월 9일
Dear Guest, Thank you for taking the time to review your recent stay with us. It is very pleasing to read that you enjoyed your overall experience at the Lugogo Sun. Thank you for taking the time to appreciate our product.Your comments on the ironing services and the bar fridges have been duly noted. Thank you once again for your thoughtful feedback and we look forward to welcoming you back again in the near future. Yours faithfully, Lance Rossouw- Area General Manager.

10/10 - 훌륭해요

Riaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LUGOGO TOPS
Overall experience was AWESOME. Although the hotel is not new and needs a little bit of TLC all is forgotten when you get served by the extremely friendly and helpful staff. The food in the restaurant is excellent and VERY tasty. We loved every minute of our stay.
2018년 12월에 3박 숙박함
답변 제공: fallon 님, 2019년 1월 7일
Dear Riaan, Thank you for posting your comments on Expedia. It is very pleasing to read that you enjoyed your overall experience at the Lugogo Sun. Thank you for taking the time to appreciate our product and the services provided by our staff. Your feedback will be shared across the whole team, who will be equally delighted to have received such positive comments.Thank you once again for your thoughtful feedback and we look forward to welcoming you back again in the near future. Yours faithfully, Lance Rossouw- Area General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service was great, the facilities are amazing and the dinners are so awesome.
2018년 12월에 1박 숙박함
답변 제공: fallon 님, 2019년 1월 8일
Dear Guest,Thank you for posting your comments on Expedia. We appreciate your positive comments on the quality of the food, the facilities offered and the motivating comment on the services provided by our staff. Your feedback will be shared across the whole team, who will be equally delighted to have received such positive comments.Thank you once again for your thoughtful feedback and we look forward to welcoming you back in the near future. Yours faithfully Lance Rossouw Area General Manager

8/10 - 좋아요

Wen Chin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Elevator
Elevator too outmoded, vibration will pass on to room, make some noise, a little bit uncomfortable.
2018년 11월에 1박 숙박함
답변 제공: fallon 님, 2018년 11월 28일
Dear Wen Chin, Thank you for your reviews and feedback on your stay at Lugogo Sun. We appreciate your feedback very much and regret that we did not meet your expectations. Please accept my apologies for all the shortfalls you experienced during your stay and we appreciate you bringing them to our attention. Thank you once again for your input and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

8/10 - 좋아요

Ida 님, Addis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious room, comfortable bed and sparkling white towels. Good breakfast service too
2018년 11월에 3박 숙박함
답변 제공: fallon 님, 2018년 11월 30일
Dear Ida, Thank you very much for your positive posting following your stay at the Lugogo Sun. Feedback such as yours is always highly appreciated. We appreciate the positive comments on the standard of the rooms and the breakfast service. Thank you for taking the time to appreciate the Lugogo Sun and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

6/10 - 괜찮아요

Henrik

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location but poor functionality
Great location for visiting Eswatini as all local attractions are close, but the standard was low, serveral things was not functioning (the telephone and TV and the wc was leaked), the wi-fi was a huge disappointment as it was not working and according to the staff we only were entitled to 150 mb although this was not mentioned in the booking. This was finally fixed and we received 1 GB per person but this we could not use anyway as the WiFi only worked close to the reception. The breakfast and dinner was great and delicious and overall the staff was very friendly and service minded.
2018년 11월에 2박 숙박함
답변 제공: fallon 님, 2018년 11월 23일
Dear Henrik, Thank you for your review and feedback on your recent stay at the Lugogo Sun. Thank you for your positive comments on the location of the hotel, the standard of the food and the services provided by our staff. Your feedback will be shared across the whole team who will be equally delighted to receive such positive comments.We regret that you had poor experience with our internet, however this is an issue which we are addressing with the internet service provider as it is a general bandwidth problem in Eswatini. Thank you once again for sharing your experience and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
great location, lovely surroundings. very friendly staff
2018년 10월에 2박 숙박함
답변 제공: fallon 님, 2018년 10월 24일
Dear Anonymous, Thank you for your feedback on your recent stay at Lugogo. It is very pleasing to read that you had a pleasant stay.We look forward to welcoming you back in the near future. Yours sincerely, Lance Rossouw- Area General Manager.

6/10 - 괜찮아요

Marisa 님, Parma

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Valido appoggio per una notte
La nostra camera vista piscina era grande e confortevole. Buono il buffet del ristorante e della colazione; se invece ordinate dal menù il servizio è imbarazzante e i tempi di attesa lunghissimi. Peccato per il Wi-Fi praticamente inesistente (150mb salvo sottoscrizione di abbonamento a pagamento). Va benissimo per una notte di passaggio.
2018년 8월에 1박 숙박함
답변 제공: fallon 님, 2018년 9월 11일
Dear Marisa, Thank you for giving feedback on your recent stay at Lugogo Sun. We appreciate your positive comment on the quality of the rooms. Regarding our wifi connection, we regret that you had poor experience with our internet, however this is a countrywide issue which we are addressing with the internet service provider.Your comment regarding the service and waiting times will be addressed. We apologize for all the shortfalls you experienced during your stay. Thank you for your comments and we look forward to welcoming you back again in the near future.Yours faithfully, Lance Rossouw- Area General Manager

6/10 - 괜찮아요

Kenneth

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
old weary furnishings $ fittings from 40 years ago . Only 150 mb of wifi in 2018
2018년 8월에 1박 숙박함
답변 제공: fallon 님, 2018년 8월 13일
Dear Valued Guest, Thank you for taking your time to write a review about your stay at Lugogo Sun. We appreciate your feedback and regret that our hotel did not meet your expectations. Regarding our wifi offering we are working hard to improve in this regard. Thank you for your comments, and we hope to welcome you back again in the near future. Yours faithfully Lance Rossouw Area General Manager

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very clean rooms
2018년 7월에 2박 숙박함
답변 제공: fallon 님, 2018년 8월 10일
Dear Dean, Thank you for your review of the Lugogo Sun. We appreciate your positive comments on the standard of the rooms. Thank you once again for your valuable feedback. We look forward to welcoming you back soon. Yours sincerely Lance Rossouw Area General Manager

8/10 - 좋아요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Localização excelente e café da manhã super farto
Hotel maravilhoso, localizado em região fácil para acessar principais pontos turísticos. Com mercado e restaurantes próximos. O hotel segue padrão de redes internacionais, com uma piscina incrível e café da manhã bem completo.
2018년 7월에 3박 숙박함
답변 제공: fallon 님, 2018년 8월 3일
Dear Vanessa, Thank you for your comments of August 01,2018. It is very pleasing to read that you enjoyed your overall experience at Lugogo Sun. Thank you for taking the time to appreciate our facilities and services provided. Thank you once again for your thoughtful feedback. We look forward to welcoming you back in the near future. Yours faithfully Lance Rossouw Area General Manager

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
No extra blanket
the rooms didn't have blanket and it was very cold.
2018년 7월에 5박 숙박함
답변 제공: fallon 님, 2018년 8월 14일
Dear Stephen, Thank you for your feedback. We apologize for the shortfall you experienced during your stay and we will ensure that the issue raised is addressed with the housekeeping team. Thank you once again and we look forward to welcoming you back in the near future. Yours faithfully Lance Rossouw Area General Manager

8/10 - 좋아요

jeanbernarc 님, La Reunion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Swaziland
Hôtel accueillant et confortable. Buffets corrects (Pdj et dîner), espace de jeux pour les enfants, piscine, bars.
2018년 7월에 1박 숙박함
답변 제공: fallon 님, 2018년 8월 10일
Dear jeanbernarc, Thank you for giving feedback on your recent stay at the Lugogo Sun. We appreciate your positive comments on the quality of the food served and we are glad that you enjoyed all the amenities within the hotel . Thank you once again and we look forward to welcoming you back in the near future. Yours Sincerely Lance Rossouw -Area General Manager

8/10 - 좋아요

Paresh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay. Friendly staff. Will be back again
Pleasant stay.
2018년 6월에 2박 숙박함
답변 제공: fallon 님, 2018년 8월 10일
Dear Paresh, Thank you for your feedback on your recent stay at Lugogo. It is very pleasing to read that you had a pleasant stay.We look forward to welcoming you back in the near future. Yours sincerely, Lance Rossouw- Area General Manager.

8/10 - 좋아요

Yegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
We had a great visit to Swaziland. Initial experience at hotel was not good, room was mediocre but after we were moved it was better and more enjoyable.
2018년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 6박 숙박함

10/10 - 훌륭해요

Wendy 님, Witbank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to visit, good service and friendy staff.
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
some renovations required
good
2018년 5월에 1박 숙박함

8/10 - 좋아요

Sfiso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Meikie 님, Gaborone, Botswana

좋아요: 청결 상태
Old but okay
We requested non smoking but they put us in a smoking room at first, until we complained. The food was overpriced and overcooked. The rooms were nice and clean but very old, could have done with upgrading. They gave limited WiFi only 150MB free per day. They didn't allow food and drink from outside. The pool was nice.
2018년 4월에 3박 숙박함
답변 제공: L Rossouw 님, 2018년 4월 24일
Dear Meikie Thank you for your review. We are glad that you were assisted with room change. Your comments are noted and will be discussed with the chef. The hotel does not allow food from outside facilities, as there is a pool side a la carte menu as well as a buffet menu in the restaurant. Yours faithfully Lance Rossouw Area General Manager

6/10 - 괜찮아요

Russel

좋아요: 직원 및 서비스, 객실의 편안함