외관

라 퀸타 인 & 스위트 바이 윈덤 페어필드 텍사스 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 426개 이용 후기 중 174개" "
평점 8 - 좋아요. 426개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 426개 이용 후기 중 60개" "
평점 4 - 별로예요. 426개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 426개 이용 후기 중 27개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

IN JAE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so so
전반적으로 관리상태가 미흡하고, 편안하지 않음
2017년 5월에 1박 숙박함
I have received your review and I am so sorry to hear that you did not fully enjoy your stay. We do try very hard to make each and every guests stay exceptional. Hopefully you give us another chance so we can show we can do better.

8/10 - 좋아요

Alan

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: FDM 님, 2024년 5월 26일
Thank you for taking the time to let us know about your stay. We are glad to hear it was a good one. Hope to see you again when you are in Fairfield, Texas.

2/10 - 너무 별로예요

David

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Do NOT stay here, after driving 10 hours my family and I decided to stop and get a good nights sleep and let the kiddo play in the pool! Well let’s just list a few items that made this an absolute nightmare of a facility and La Quinta should be very concerned with…the indoor pool facility was a hazard for anyone entering, black mold throughout the entire area, windows open/screens broke with outdoor equipment laying all around, exposed wires in the wall and on the door, hot tub not working. Then we enter the room and it smells like a swamp, the 1st floor window is unsecured, locks have been broken off, anyone can access it from the outside! This is a complete and utter management failure!!! It was so bad we left and attempted to call management and they stated in order for us to get our money back we had to call Expedia…good luck with that!!! I have documented all the pictures and will be filing a complaint with the BBB!
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 24일
Thank you for taking the time to let us know about your stay. This is certainly not how we want our guests to feel when staying with us. I do apologize about your experience . We are certainly addressing the issues to prevent future occurrences.

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and easy parking.
2024년 4월에 2박 숙박함
답변 제공: FDM 님, 2024년 4월 16일
Thank you for taking the time to let us know about your stay. We are pleased it was a good one. Hope to see you the next time you are in Fairfield, Texas.

6/10 - 괜찮아요

Yshawnda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 12일
Thank you for taking the time to leave us a rating on your recent stay. Looks like we did not meet your expectations totally. We hope that when in the area you stay with us again so we can show you we can do better.

10/10 - 훌륭해요

Rebekah

2024년 3월에 1박 숙박함
답변 제공: FDM 님, 2024년 4월 16일
Thank you for taking the time to let us know about your stay. We are happy to see it was a good one. Look forward to seeing you the next time you are in Fairfield, Texas.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FDM 님, 2024년 3월 14일
Thank you for taking the time to let us know about your stay. We are pleased it was a good one. Hope to see you again when you are in Fairfield, Texas.

4/10 - 별로예요

Michelle

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was not heated, hot tub out of order and expedia says sleeps 5 but no sleeper sofa. Paid extra so kids would have pool and the staff was unapologetic.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 10일
Thank you for taking the time to let us know about your stay. We are sorry to hear we did not meet your expectations during your stay. We do try to inform guests about the pool sorry this was not communicated to you. I will certainly address the issues you experienced to prevent future occurences.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FDM 님, 2024년 3월 4일
Thank You for taking the time to let us know about your stay. We are pleased it was a good stay. Hope to see you the next time you are in Fairfield, Texas.

6/10 - 괜찮아요

Debbie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Morning reception/breakfast staff seemed very put out by our presence, particularly when we made simple requests like asking for milk for the cereal.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you for taking the time to let us know about your stay. I am sorry to hear your breakfast experience was not as expected for this I do apologize and I will certainly address this issue with the staff. We hope to have you stay with us again next time you are in the area

8/10 - 좋아요

Angie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: FDM 님, 2024년 2월 20일
Thank you for taking the time to let us know about your stay. Hope to see you again the net time you are in Fairfield. Texas.

10/10 - 훌륭해요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Professional... great breakfast...
2024년 2월에 1박 숙박함
답변 제공: FDM 님, 2024년 2월 20일
Thank you for taking the time to let us know about your stay. We are pleased it was a good stay. Hope to see you the next time you are in Fairfield, Texas.

6/10 - 괜찮아요

Courtney

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: FDM 님, 2024년 2월 20일
Thank you for taking the time to let us know about your stay. It looks like we could have done better. Please allow us to show we . Hope to see you the nest time you are in Fairfield, Texas.

4/10 - 별로예요

Roger

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
I am so sorry to see that stay did not meet your expectations. I hope that you give us another chance and let us know we can do to take care of any issues while you are staying at the hotel.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
I would recommend this hotel. Staff was friendly and helpful. Room was very clean and comfortable.
2024년 1월에 1박 숙박함
답변 제공: FDM 님, 2024년 2월 4일
Thank you for taking the time to let us know bout your stay. We are pleased it was a good stay. Hope to see you the next time you are in Fairfield, Texas

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was what i wanted
2024년 1월에 2박 숙박함
답변 제공: FDM 님, 2024년 2월 1일
Thank you for taking the time to let us know about your stay. We are pleased it was a good stay for you. Hope to see you the next time you are in Fairfield, Texas.

2/10 - 너무 별로예요

Terry

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thank you for taking the time to let us know about your stay. I am truly sorry your stay did not meet your expectations. This is not how we want our guests to feel when staying with us. We hope to have you stay with us aging next time you are in the area so we can show you we can do better.

10/10 - 훌륭해요

Ara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cody at front desk is so nice and helpful. He makes it worth staying here.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
We are so happy to hear that your stay with us meet your expectations. Thank you for your kind words about Cody and I will certainly share this with him and the entire staff as well. We look forward to having you stay with us again next time you are in the area.

6/10 - 괜찮아요

Jim

2024년 1월에 1박 숙박함
답변 제공: FDM 님, 2024년 1월 13일
Thank you for taking the time to let us know about your stay. It looks like it wasn't perfect. next time you are in Fairfield, Texas give us another chance to show you we can do better.

10/10 - 훌륭해요

Silvino

2024년 1월에 2박 숙박함
답변 제공: FDM 님, 2024년 1월 13일
Thank you for taking the time to let us know about your stay. We are glad you were satisfied with your stay. We hope to see you the next time you are in Fairfield, Texas.

6/10 - 괜찮아요

Andrew

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Looking out the window there was trash and area that could probably have the vegetation trimmed down and groomed.
2023년 12월에 2박 숙박함
답변 제공: FDM 님, 2024년 1월 2일
Thank you for taking the time to let us know about your stay. We are looking into the outside situation and its being taken care of. Hope to see the next time you are in Fairfield, Texas.

8/10 - 좋아요

Ernesto

2023년 12월에 1박 숙박함
답변 제공: FDM 님, 2024년 1월 2일
Thank you for taking the time to let us know about your stay. we value the opinion of all our guest. Hope to see you the next time we are in Fairfield, Texas.

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 13일
Thank you for leaving us a 5 out of 5 rating. Looks like we met your expectations during your stay. We look forward to having you stay with us again next time you are in the area.

4/10 - 별로예요

Jacob

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2 night hotel stay
We booked this hotel mostly for the accommodation of the pool and hot tub. Pool is inside but not heated so it was way to cold for my family to swim, and the hot tub was down for maintenance. The rooms were okay, the door knob broke in the bathroom, the tub had stuff coming off from the bottom of the tub, and there were stains all over the carpets. My family has stayed at over 50 la Quinta’s all over and this was one definitely didn’t reach the same expectations we have experienced before.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 13일
Thank you for taking the time to let us know about your stay. I am so sorry to see that your stay did not meet your expectations. This is not how we want our guests to feel when staying with us. We will certainly address the issues you experienced during your stay. Hope to have you stay with us again in the future so we can show you we can do better

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: FDM 님, 2023년 12월 9일
thank you for taking the time to let us know about your stay. We are glad it was a pleseant one. Hope to see you again the next time you are inFairfield, Texas.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appreciated
Hotel was clean and comfortable, clerk was friendly and saw to our needs. Didn't stick around for breakfast, so can't really comment on that.
2023년 11월에 1박 숙박함
답변 제공: FDM 님, 2023년 12월 9일
Thank you for taking the time to let us know about your stay. We are pleased it was a good stay. Hope to see you the next time you are in Fairfield, Texas.

10/10 - 훌륭해요

John

2023년 11월에 1박 숙박함
답변 제공: FDM 님, 2024년 1월 2일
Thank you for taking the time to let us know about your stay. We are glad it was a good stay for you. Hope to see you the next time you are in Fairfield, Texas.

8/10 - 좋아요

Sari

2023년 11월에 1박 숙박함
답변 제공: FDM 님, 2024년 1월 2일
Thank you for taking the time to let us know about your stay. Hope you choose us the next time you are in Fairfield, Texas.

10/10 - 훌륭해요

Gerald

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Thank you for taking the time to leave us a rating on your stay. It looks like we meet your expectations during your stay by the rating of 10. We look forward to having you stay with us again next time you are in the area.

6/10 - 괜찮아요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bteakfast they have here could stand a lot of improvement this is the only thing I noticed about the stay
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 17일
Thank you for taking the time to let us know about your stay. We are glad to see that your stay was good for you with the exception of breakfast, I do apologize it was not what you expected. Hope to have you stay with us again next time you are in the area.

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: FDM 님, 2023년 11월 14일
Thank you for letting us know about your stay. We are glad it was a good one. Hope to see you the next time you are in Fairfield, Texas.

8/10 - 좋아요

Leslie

2023년 10월에 1박 숙박함
답변 제공: FDM 님, 2023년 10월 30일
Thank you for letting us know about your stay. Hope to see you again when you are in Fairfield, Texas.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: FDM 님, 2023년 10월 26일
Thank you for taking the time to let us know about your stay. Hope to see you the next time you are in Fairfield, Texas.

10/10 - 훌륭해요

Sunny

2023년 10월에 1박 숙박함
답변 제공: FDM 님, 2023년 11월 14일
Thank you for taking the time to let us know about your stay. We are glad it was a good stay. Hope to see you again the next time you are in Fairfield, Texas.

8/10 - 좋아요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was extremely nice. The hotel is older and showing its age. I felt my room was clean but furniture and room carpet still had an old cigarette smell
2023년 10월에 1박 숙박함
답변 제공: FDM 님, 2023년 10월 17일
Thank you for taking the time to let us know about your stay. We are working on updating the hotel. We are pleased you found our staff nice. Hope to see you again the next time you are in Fairfield, Texas.

10/10 - 훌륭해요

Teresia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you so much for taking the time to leave us a rating on your stay. We are so happy to see we met your expectations with a 10 out of 10 score. We look forward to having you stay with us again next time you are in the area.

10/10 - 훌륭해요

FERNANDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for choosing to stay with us and take the time to leave us a rating on your stay. Looks like we met your expectations during your stay and we are so happy to see this 5 out of 5 score. We look forward to having you stay with us again next time you are in the area.

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: FDM 님, 2023년 10월 1일
Thank you for taking the time to let us know about your stay. We are pleased it was a pleasant stay. Hope to see you the next time you are in Fairfield,Texas.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super standard, nothing special but also nothing bad. Got what i paid for.
2023년 9월에 1박 숙박함
답변 제공: FDM 님, 2023년 10월 1일
Thank you for taking the time to let us know about your stay. Hope to see you the next time you are in Fairfield, Texas.

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: FDM 님, 2023년 9월 10일
Thank you for taking the time to let us know about your stay. We are glad it was a good stay. Look forward to seeing the next time you are in Fairfield, Texas.

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It needs an update.
Hotel needs an update. TV wouldn’t work and would freeze. Wi-Fi wouldn’t work. Carpet needs to be removed and replaced with flooring to get rid of mildew smell.
2023년 9월에 1박 숙박함
답변 제공: FDM 님, 2023년 9월 5일
Thank you for taking the time to let us know about your stay. We are steadily working on issues with the hotel. We hope you will give us another chance to show you we can do better. Hope to see you the next time you are in Fairfield, Texas.

2/10 - 너무 별로예요

Charles

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was so bad that we checked out a day early and drove home. First night was unbearable.
2023년 8월에 2박 숙박함
답변 제공: gm 님, 2023년 8월 21일
Thank you for taking the time to respond to a survey. I am so sorry to hear that we did not meet your expectations during your stay. We hope that in the future you stay with us again so we can show you we can do better.

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 1박 숙박함
답변 제공: FDM 님, 2023년 8월 18일
Thank you for taking the time to let us know about your stay. We hope to see you again the next time you are in Fairfield,Texas .

10/10 - 훌륭해요

Audra

가족 여행
Loved it!
Great stay! Friendly front staff, the showers in the room were clean and had plenty of hot water. We stayed two nights and both were great. Awesome free breakfast.
2023년 8월에 2박 숙박함
답변 제공: FDM 님, 2023년 8월 14일
Thank you for taking the time to let us know about your stay. We are pleased your stay was good. We hope to see youa gin the next time you are in Fairfield,Texas.

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
TV needs to be updated and wifi
2023년 7월에 1박 숙박함
답변 제공: FDM 님, 2023년 8월 3일
thank you for letting us know about your stay. We are glad that your stay was good. Hope to see you again when you are in Fairfield, Texas.

8/10 - 좋아요

Valerie

좋아요: 숙박 시설 상태 및 시설
답변 제공: FDM 님, 2023년 8월 2일
Thank you for taking the time to let us know about your stay. We are pleased it was a good one. Hope to see you again the next time you are in Fairfield Texas.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: FDM 님, 2023년 8월 1일
thank you for taking the tome to let us know about your stay. Hope to see you again the next time you ar in Fairfield, Texas.

2/10 - 너무 별로예요

Patsy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
I was first told they did not have a double room available for us. That she only had a King and a Suite. Mind you there were only about 25 vehicles in the parking lot. After about 20 minutes another lady came from the back. Not sure if she was on duty that day as she was dressed in a tank top and shorts She made some calls to people she knew was coming to the hotel later She then told Christy to put us in one of the room However After check in taking 20 to 30 minutes we got to our rooms and everything was then very good
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 11일
Thank you for taking the time to let us know about your stay. I am so so sorry to hear your check in experience did not go quickly and smoothly. This is not how we want our guests to feel. I can assure you this issue has been addressed. We look forward to having you stay with us again next time you are in the area.

8/10 - 좋아요

Kendall

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay. Quiet
2023년 7월에 1박 숙박함
답변 제공: FDM 님, 2023년 7월 8일
Thank you for letting us know about your stay. We hope to see you again when you are in Fairfield, Texas.

8/10 - 좋아요

Jeremiah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Was quiet, and clean, but the whole building smells like cigarette smoke. Many of the light bulbs were burnt out in our room as well.
2023년 6월에 1박 숙박함
답변 제공: FDM 님, 2023년 6월 25일
Thank you for taking the time to let us know about your stay. We will fix the light bulb issue. Please accept our apologies. hope to see you the next time you are in Fairfield, Texas.