“Unfortunately, I was very disappointed with my stay. The staff was unaccommodating and repeatedly failed to honor our requests and confirmed arrangements. There appeared to be a significant lack of internal communication, particularly when passing along guest requests and arrangements between front desk shifts.
My partner was not allowed to check in, resulting in the staff waking me up in the middle of the night to let him in. Additionally, despite having a confirmed late checkout, staff...
“Unfortunately, I was very disappointed with my stay. The staff was unaccommodating and repeatedly failed to honor our requests and confirmed arrangements. There appeared to be a significant lack of internal communication, particularly when passing along guest requests and arrangements between front desk shifts.
My partner was not allowed to check in, resulting in the staff waking me up in the middle of the night to let him in. Additionally, despite having a confirmed late checkout, staff...
Eva