표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 614개 이용 후기 중 235개" "
10 - 훌륭해요
235
평점 8 - 좋아요. 614개 이용 후기 중 232개" "
8 - 좋아요
232
평점 6 - 괜찮아요. 614개 이용 후기 중 94개" "
6 - 괜찮아요
94
평점 4 - 별로예요. 614개 이용 후기 중 39개" "
4 - 별로예요
39
평점 2 - 너무 별로예요. 614개 이용 후기 중 14개" "
2 - 너무 별로예요
14
8.6/10
청결 상태
8.4/10
직원 및 서비스
8.0/10
편의 시설/서비스
8.0/10
숙박 시설 상태 및 시설
8.0/10
친환경
이용 후기
8/10 - 좋아요
Jumi
2022년 8월 5일
Jumi
2022년 7월에 3박 숙박함
답변 제공: Tracie Sharp 님, 2022년 8월 9일
Thank you for your feedback, we do hope we will see you back at the Holiday Inn Fareham soon.
If I can be of further help, please feel free to contact me at tracie.sharp@valoreurope.com
Kindest regards
Tracie Sharp
Sales and Marketing Manager
8/10 - 좋아요
실제 이용하신 고객
2016년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
10/10 - 훌륭해요
Emma
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for travelling to Southampton for a cruise, room was clean and tidy staff was really nice, would stay here again
Emma
2024년 4월에 1박 숙박함
답변 제공: George 님, 2024년 4월 8일
Thank you for such a lovely review about the team and the cleanliness of the hotel. It's great to hear that you would stay again, and I hope you had a lovely cruise!
8/10 - 좋아요
Jeffrey
가족 여행
2024년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Litter.
Jeffrey
2024년 3월에 1박 숙박함
답변 제공: George 님, 2024년 3월 19일
Thank you for taking the time to review. I hope we've done enough to be able to welcome you back at some point in the future
8/10 - 좋아요
Suleyman
가족 여행
2024년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay
Suleyman
2024년 2월에 2박 숙박함
답변 제공: George 님, 2024년 3월 8일
Thank you for taking the time to review, I hope if we get the chance to welcome you back again, we can make your next stay 5*! We do appreciate you taking the time to comment on your experience.
4/10 - 별로예요
Trevor
2024년 1월 22일
Trevor
2024년 1월에 1박 숙박함
답변 제공: George 님, 2024년 2월 5일
I am sorry that your stay wasn't all we would have hoped for. If you have any further information to help us improve further, please feel free to contact us directly. Apologies that we didn't get it quite right on this occasion.
10/10 - 훌륭해요
Justin
2023년 12월 28일
Justin
2023년 12월에 1박 숙박함
답변 제공: George 님, 2024년 1월 23일
Thank you so much for your 5 out of 5 review! I'm delighted we were able to deliver such a great stay for you, and hope we get to see you again very soon. Thank you again
10/10 - 훌륭해요
David
2023년 12월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Much better than expected
Much better than expected - clean and comfortable - good breakfast and dietary requirements catered very well - late checkout also
David
2023년 12월에 2박 숙박함
답변 제공: George 님, 2023년 12월 27일
Wow what a fantastic review to receive, thank you so much. I'm delighted that we were able to provide you with such an enjoyable stay, and really hope we get to welcome you again. Thank you again, reviews like this really do mean so much to us.
8/10 - 좋아요
Neil
2023년 12월 26일
Neil
2023년 12월에 3박 숙박함
답변 제공: George 님, 2023년 12월 28일
Thank you very much for your review, and I hope we did enough to be able to welcome you back any time you're back in the area.
10/10 - 훌륭해요
Paul
가족 여행
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here many times friendly staff loads of parking would recommend
Paul
2023년 12월에 2박 숙박함
답변 제공: George 님, 2023년 12월 27일
Thank you so much for your really kind words about the team here. I'm really pleased to hear you've enjoyed your experiences with us, and hope we get to welcome you many more times to come.
6/10 - 괜찮아요
Kevin
2023년 12월 26일
Kevin
2023년 12월에 1박 숙박함
답변 제공: George 님, 2023년 12월 27일
Thank you for taking the time to leave your feedback, I hope we did enough to be able to welcome you back again should you be in the area again.
8/10 - 좋아요
Marion
2023년 12월 24일
Marion
2023년 12월에 1박 숙박함
답변 제공: George 님, 2023년 12월 27일
Thank you very much for your 8/10 review - I hope next time you're in the area, we're able to welcome you again.
10/10 - 훌륭해요
robert
2023년 12월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great breakfast
A lovely stay with good facilities, lashing of hot water, a fridge in the room, great breakfast and attentive staff.
My only complaint was the bed was very firm.
robert
2023년 12월에 3박 숙박함
답변 제공: George 님, 2023년 12월 18일
Thank you so much for your wonderful review of your stay with us. It's so great to hear that the staff and all that they delivered impressed so much, and I really hope we get to welcome you back again very soon. I am sorry that the bed was too firm for your liking, and hope we could find something more to your taste during any return visit. Thanks again
10/10 - 훌륭해요
Beverley
가족 여행
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we needed
Lovely hotel rooms are a little tired but clean and equipped well for a short stay, breakfast was excellent plenty of choice and a lovely restaurant to eat in didn’t use the bar but as the restaurant it looked excellent, all in all an excellent stay close to the family we were visiting
Beverley
2023년 12월에 1박 숙박함
답변 제공: George 님, 2023년 12월 15일
Thank you for taking the time to leave such lovely feedback following your stay with us. I'm so pleased we were able to help give you such a great break away, and hope we can do the same for you again the next time you're in the area.
8/10 - 좋아요
Amy
아이를 동반한 가족 여행
2023년 12월 14일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So we stayed as a mum and daughter with my two boys, we had a family room with a double bed , 2 single sofa beds and a cot and there was still plenty of room. The only downside was that the mattress on one of th sofa beds was very uncomfortable and left my mum with a bad back . When we spoke to the receptionist about it the only response we got was oh sorry but they are meant for children. So clearly the expectation was for myself and my mum to share a bed , which we haven't done in a number of years. There could be a vast diverse number of people coming to stay that may not wish to stay in a bed together and the answer to the problem was not acceptable that it's for children only.
Amy
2023년 12월에 1박 숙박함
답변 제공: George 님, 2023년 12월 14일
Thank you for taking the time to give your detailed feedback, and I'm pleased that on the whole you enjoyed your stay. I am sorry about the communication regarding the sofa beds; Whilst they are generally designed for children, I'm disappointed that we didn't communicate this clearly enough during the booking process, and that the response you got when querying during your stay was less empathetic than I would expect from our team. I hope we have done enough to be able to welcome you back, and if so, be able to offer you an entirely hassle-free stay with us next time.
10/10 - 훌륭해요
Dean 님, Southampton
2023년 12월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Used for my parents who needed an accessible room which was very good.
Dean
2023년 12월에 1박 숙박함
답변 제공: George 님, 2023년 12월 7일
I'm delighted to hear that our team were able to accommodate your parents as requested, and that they were able to have a comfortable stay with us. I hope we'll be able to welcome them again, any time they're back in the area. Thank you
8/10 - 좋아요
Paul
연인과의 여행
2023년 12월 2일
좋아요: 청결 상태, 직원 및 서비스
The staff were excellent, they were friendly and very helpful. Food was good.
The room was clean but need some updating.
Plenty of parking and very easy to get to.
Paul
2023년 12월에 1박 숙박함
답변 제공: George 님, 2023년 12월 7일
Thank you for such a lovely review of the team, food, and cleanliness. We are due to begin a refurbishment next year, and I hope we'll be able to welcome you back to enjoy the results! Thank you again for taking the time to review
10/10 - 훌륭해요
Margaret
연인과의 여행
2023년 11월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a stopover for us, for a cruise from Southampton, found the hotel better then we expected, great position, great staff, lovely bedroom and outlook good, also lovely villages near by. We will definitely use this hotel again.
Margaret
2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 12월 14일
Thank you so much for such a lovely review of your stay with us. I'm delighted that we were able to offer you such a great place to stop before your cruise, and it's great to hear that you'll be back again. I hope you had a fantastic trip to sea, and look forward to welcoming you back in the future.
10/10 - 훌륭해요
Jon
가족 여행
2023년 11월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, amazing stuff and the breakfast is the best!
Jon
2023년 11월에 2박 숙박함
답변 제공: George 님, 2023년 11월 20일
Thank you for such a wonderful review of the hotel, our team, it's great to hear how much you enjoyed the breakfast. We hope to welcome you back again very soon for another great stay! Thank you again for taking the time to review
6/10 - 괜찮아요
Linda
2023년 11월 19일
Linda
2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 12월 7일
Thank you for your review, I am sorry we didn't manage to make a better impression on you on this occasion, but hope we did enough that you might give us another chance should you be back in the area.
6/10 - 괜찮아요
Phil
2023년 11월 19일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Phil
2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 12월 7일
Thank you for your review, I am sorry we didn't manage to make a better impression on you on this occasion, but hope we did enough that you might give us another chance should you be back in the area.
8/10 - 좋아요
Tracey
2023년 11월 6일
Tracey
2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 11월 7일
Thank you for your 8/10 review of your stay. I'm really pleased that it met so many expectations, and I hope we can welcome you back for a 10/10 experience at some point very soon! Thank you again
10/10 - 훌륭해요
Monika
2023년 11월 5일
Monika
2023년 11월에 2박 숙박함
답변 제공: George 님, 2023년 11월 6일
Thank you so much for your 10/10 review! This is so great to receive, we're all so pleased you enjoyed your stay so much, and hope to see you again very soon! Thank you again
10/10 - 훌륭해요
Chris
가족 여행
2023년 11월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice relaxing stay
Chris
2023년 11월에 1박 숙박함
답변 제공: George 님, 2023년 11월 6일
Thank you for your 5* review. I'm delighted that you were able to enjoy your stay so much, and hope you will return any time you're back in the area. Thank you again.
4/10 - 별로예요
Darran
출장 여행
2023년 11월 1일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Booked a double room with double bed
On arrival I was allocated a single bed ! When I asked why and can I change room to what I booked and paid for I was informed that there are no double bed rooms left and if you book through Hotel.com they see it as a request and not a booking ! What a joke needless to say I won’t be staying here again
Darran
2023년 10월에 1박 숙박함
답변 제공: George 님, 2023년 11월 2일
I'm very sorry that you are so disappointed in your stay. We can see that you booked a standard room, and put a double down as a request. I understand that our team tried to offer you some complimentary drinks and breakfast to appease you, but understand that this was not well received. I am sorry that you won't be staying with us again, and apologise for any confusion during the booking
10/10 - 훌륭해요
richard
연인과의 여행
2023년 10월 23일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant staff excellent food
richard
2023년 10월에 1박 숙박함
답변 제공: George 님, 2023년 10월 23일
Thank you for such a wonderful review of the team and our food offering. What more could we ask for from feedback, and I hope that we get to welcome you back very soon for another great stay. Thank you so much for taking the time to leave these comments
8/10 - 좋아요
Kevin
가족 여행
2023년 10월 18일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Me and my son
Room was great value for the money, clean and in good repair. Desk staff was really nice, helpful and quick to check in.
Kevin
2023년 10월에 1박 숙박함
답변 제공: George 님, 2023년 10월 18일
Thank you sincerely for your feedback about your stay. I'm delighted that the team gave you such a pleasant welcome, and that the rest of the stay remained so enjoyable. I hope we see you again very soon!
8/10 - 좋아요
Sandeep
2023년 10월 17일
Sandeep
2023년 9월에 1박 숙박함
답변 제공: George 님, 2023년 10월 18일
Thank you so much for your really kind feedback, and I hope this means we did at least enough to ensure we see you back here again, the next time you are in the area.
6/10 - 괜찮아요
Mr ian
연인과의 여행
2023년 10월 15일
좋아요: 직원 및 서비스
Noise by the hotel glazing not good enough
Mr ian
2023년 9월에 1박 숙박함
답변 제공: George 님, 2023년 10월 16일
I'm really sorry that you were disrupted by any noise during your stay. I hope that if you were to give us another try, we might be able to find you a quieter room on request. Apologies that we didn't completely meet your expectations on this occasion, but thank you for taking the time to review.
6/10 - 괜찮아요
karren
연인과의 여행
2023년 10월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i wasnt to keen on the guy that checked us in and didnt feel we should of paid for parking as we had paid over £100 for the room! rooms need updating and painting - shower heads need replacing
karren
2023년 9월에 1박 숙박함
답변 제공: George 님, 2023년 10월 4일
Thank you for taking the time to leave your feedback although I am sorry that you weren't left completely satisfied by your stay. We are due a refurbishment to begin in the near future, so I hope you would consider giving us another opportunity if returning to the area once completed.
10/10 - 훌륭해요
Janet
2023년 10월 3일
Janet
2023년 10월에 2박 숙박함
답변 제공: George 님, 2023년 10월 5일
Thank you so much - it's always great to see a 10/10 review, and I hope this means you'll be back to stay with us any time you're next in the area!
8/10 - 좋아요
Mrs S
2023년 9월 30일
Mrs S
2023년 9월에 1박 숙박함
답변 제공: George 님, 2023년 10월 2일
Thank you so much for your 8/10 review. I'm glad that overall your stay was enjoyable, and I hope if we're able to welcome you back at any point, we'll be able to make it even better. Thank you for taking the time to feedback
10/10 - 훌륭해요
Keith
2023년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keith
2023년 9월에 3박 숙박함
답변 제공: George 님, 2023년 9월 19일
Wow - it's always so lovely to receive a 10/10 review! Thank you so much, and I really hope we get to see you again very soon. This really does mean a lot to us
10/10 - 훌륭해요
Deb
2023년 9월 17일
Deb
2023년 9월에 1박 숙박함
답변 제공: George 님, 2023년 9월 18일
Thank you so much for your 10/10 review! I'm so pleased to hear that we met all of your expectations, and we'd love to see you back here whenever you're back in the area. Thank you again,
10/10 - 훌륭해요
Jennifer
2023년 9월 16일
Jennifer
2023년 9월에 2박 숙박함
답변 제공: George 님, 2023년 9월 18일
Thank you for your 10/10 review - these reviews mean so much to us, and I really hope we'll get to welcome you back again at some point in the future. Thank you
10/10 - 훌륭해요
Ernst
2023년 9월 11일
Ernst
2023년 9월에 3박 숙박함
답변 제공: George 님, 2023년 9월 13일
Thank you so much for your 10/10 review. I'm delighted that we were able to deliver such a great stay for you, and hope it won't be long before we're able to welcome you back again. Thank you again,
8/10 - 좋아요
CHRISTOPHE
단체 여행
2023년 9월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel a recommander
CHRISTOPHE
2023년 8월에 3박 숙박함
답변 제공: Reception 님, 2023년 9월 10일
Good Morning,Thankyou for your review, we hope to se you again soon.Kind RegardsLouise BatemanReception Supervisor
8/10 - 좋아요
실제 이용하신 고객
2023년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff,clean and comfortable hotel.
Very welcoming staff,very clean hotel and room was really comfortable. The only downside was the broken hairdryer in the room and the parking charge
실제 이용하신 고객
2023년 8월에 1박 숙박함
답변 제공: George 님, 2023년 9월 7일
Thank you so much for your 8/10 review, and it's great to hear that the staff were so welcoming, and your stay so comfortable. I will pick up the broken hairdryer with our housekeeping team. We really hope we get to see you again very soon, thank you for taking the time to review.
10/10 - 훌륭해요
Barbara
단체 여행
2023년 9월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable, the staff were very friendly and helpful nothing was too much for them, the food in the restaurant was to a high standard and very filling. The communal areas were lovely open and spacious and made our stay very enjoyable. Will definitely stay here again when down this way.
Barbara
2023년 9월에 2박 숙박함
답변 제공: George 님, 2023년 9월 5일
What a lovely review to receive, particularly around the staff attitude and approach, and to hear that the food and surroundings matched, is great to hear. Thank you so much for taking the time to leave your feedback, and we look forward to welcoming you back when you are next in the area.
10/10 - 훌륭해요
Martin
2023년 9월 3일
Martin
2023년 9월에 1박 숙박함
답변 제공: George 님, 2023년 9월 5일
Thank you so much for you 10/10 review. It's always great to hear that we've delivered entirely to meet expectations, and I hope you're back in the area again at some point, and we can show you another great stay. Thank you for taking the time to review.
6/10 - 괜찮아요
Lucy
2023년 8월 30일
Lucy
2023년 8월에 1박 숙박함
답변 제공: Natalie 님, 2023년 9월 1일
I'm really sorry that we didn't manage to exceed your expectations on this occasion. The writing guidelines from hotels.com means I can't pass on specific contact details, but if you do want to let us know any further feedback that we can review, please do contact us directly as it will be gratefully received. Kind regards
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2023년 8월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Holiday Inn was spacious and well equiped.
실제 이용하신 고객
2023년 8월에 5박 숙박함
답변 제공: George 님, 2023년 8월 29일
Thank you so much for your 8/10 review. I'm delighted that you enjoyed your stay with us, and really hope we get to see you again at some point in the future. Thank you for taking the time to review
10/10 - 훌륭해요
Julia
2023년 8월 28일
Julia
2023년 8월에 3박 숙박함
답변 제공: George 님, 2023년 8월 29일
Thank you so much for you 10/10 review. I'm so pleased we delivered such a great stay for you, and that it means you'll be back with us, the next time you're in the area? Thank you again, it really means a lot to us
10/10 - 훌륭해요
NICK
연인과의 여행
2023년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed for one night and had a very enjoyable experience. The staff were all very polite and helpful. There was a little bit of noise from rooms next door but no more than other hotels we have stayed in but no road noise at all. Over all a very quite stay. Very comfortable beds and very good continental and English breakfast. Would definitely stay again.
NICK
2023년 8월에 1박 숙박함
답변 제공: George 님, 2023년 8월 29일
Thank you so much for your 5/5 review, it really means a lot to us to receive reviews like this, and particularly to hear that our guests have enjoyed our staffs' hospitality so much. It's amazing to hear that you'll be back, and we really look forward to seeing you when you are, thank you
8/10 - 좋아요
Deborah
2023년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Deborah
2023년 8월에 1박 숙박함
답변 제공: George 님, 2023년 8월 29일
Thank you so much for you 4/5 review. I'm really pleased that overall we have met your expectations, and certainly hope we did enough to be able to welcome you back in the future. Kind regards
10/10 - 훌륭해요
Alison
2023년 8월 26일
Alison
2023년 8월에 1박 숙박함
답변 제공: George 님, 2023년 8월 27일
Thank you so much for your 10/10 review! These mean so much to us, and it's so great when the efforts of our team deliver such a great stay for our guests. Thank you
10/10 - 훌륭해요
Bryan
2023년 8월 24일
Bryan
2023년 8월에 1박 숙박함
답변 제공: George 님, 2023년 8월 27일
Thank you Bryan for your 10/10 review. I'm delighted that we delivered such a great stay for you, and I really hope we get the chance to do so again, very soon. Thank you
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2023년 8월 22일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Thsnk you
Clean. Staff could have been a little friendlier but not bad.
Main bed too small for 2 adults, so i the wife slept on sleeper couch. A little uncomfy. But not awful.
Overall brasksfadt was good but often had to ask for cereal or hot choc etc. Not restocked . Would stay again. Good gym !!!
실제 이용하신 고객
2023년 6월에 4박 숙박함
답변 제공: George 님, 2023년 8월 22일
Thank you for your review and your detailed feedback. I am really pleased that overall we did well enough to bring you back again, and we will discuss your comments with the relevant teams so we can improve on these areas immediately. Thank you again,
8/10 - 좋아요
Andrew
2023년 8월 21일
Andrew
2023년 8월에 2박 숙박함
답변 제공: George 님, 2023년 8월 22일
Thank you so much for your 8/10 review - I hope we get to welcome you back at some point and do all we can to make it a full 10 next time!
10/10 - 훌륭해요
JOHN
2023년 8월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay will return as well priced
JOHN
2023년 8월에 1박 숙박함
답변 제공: Louise 님, 2023년 9월 10일
Dear John,Thank you for staying with us we look forward to welcoming you back soon.Kind Regards,Louise BatemanReception Supervisor.