외관

홀리데이 인 수바, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 수바, IHG 호텔
Victoria Parade, Po Box 1357, Suva

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 399개 이용 후기 중 225개" "
평점 8 - 좋아요. 399개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 399개 이용 후기 중 39개" "
평점 4 - 별로예요. 399개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 399개 이용 후기 중 9개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sojung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a clean hotel and one of the best hotel in Suva. Good for a family. Swimming pool is also nice.
2023년 6월에 5박 숙박함
답변 제공: General Manager 님, 2023년 6월 29일
Dear Sojung, Thank you for sharing your feedback about your recent stay at our hotel. We greatly appreciate your kind words, and will share this with the entire team. We strive to offer a range of amenities and facilities that cater to our guests needs. Thank you for choosing our hotel, and we look forward to welcoming you back. Warmest regards

6/10 - 괜찮아요

hojung

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
호텔 스텝들은 아주 친절했고 아담하고 편안한 로비가 인상적이었습니다 객실은 좀 오래된듯 했고 방음과 에어컨 성능이 떨어진듯 했습니다.퀸사이즈 침대도 슈퍼싱글 사이즈였구요.리셉션 스텝이 아주 친절했습니다
2021년 10월에 1박 숙박함
답변 제공: Reservation Team 님, 2021년 11월 4일
Thank you for your constructive feedback, we will look into the areas we need to improve in. We look forward to welcoming you back soon.

10/10 - 훌륭해요

DONGHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staying.
It was very satisfied to stay here. the Hotel's facility and empolyee made me comfortable during staying. I think if you visit Suva in Fiji, I recommend to stay here.
2018년 8월에 3박 숙박함

8/10 - 좋아요

하쿠나

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
추천합니다
리모델링 해서 깨끗하고 좋은데. 방음이 너무 안됩니다
답변 제공: General Manager 님, 2017년 1월 31일
Bula 하쿠나, Thank you for your fantastic review on your recent stay here at Holiday Inn Suva. We're glad to hear you enjoyed our newly renovated rooms and we appreciate your recommendation and regular visits with us. We look forward to welcoming you back again soon. Kind regards Mohammed Feroz General Manager

10/10 - 훌륭해요

karishma

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Isoa

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at The Holiday Inn was truly delightful. The staff, from Litia and Sala at the front desk to Josevata the duty manager, went above and beyond to ensure a memorable experience. Viliame and Peni provided excellent service as porters, and the dining experience was outstanding thanks to Nemani, Apenisa, and Seba. Amani, the bartender, crafted exquisite cocktails for a touch of luxury in the evenings. The security team, led by Semisi, Mele, and Seba, ensured my safety and comfort throughout my stay. Overall, my experience at The Holiday Inn was amazing, thanks to the exceptional service of the talented staff. I highly recommend this hotel for a luxurious and memorable stay. Many thanks to the entire team for making my visit truly special.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

karishma

아이를 동반한 가족 여행
좋아요: 청결 상태
Excellent environment
2024년 3월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every body was very friendly
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Jose,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

Sai

좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel needs to have special needs facilities like wheelchair doors, pavement and lift for elderly guests
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Sai, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly on 3301600 so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 - 훌륭해요

Shabina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome housekeeping staffs, porters n customer service. sakei is very friendly.my son was very comfortable there n we sure to come to holiday inn. Thank you
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Shabina, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

Shabina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my son’s birthday n the staff sung a surprise happy birthday which he really enjoyed. Staffs are amazing, very friendly n helpful. Full of smiles. My sister Spent a night with n the staffs were so friendly with too. I will surely come back to Holiday Inn. Thank you
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Shabina, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!

10/10 - 훌륭해요

Dinesh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and very kind. Our TV didn’t work they moved us in better room and view Very friendly
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Dinesh, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest regards,

10/10 - 훌륭해요

Warsha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staying at Holiday Inn was amazing!! The staff was alwayd assisting us and taking care of us. It felt like home away from home. Would definitely book another when visiting fiji
2023년 12월에 6박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Warsha, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

Faylene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never disappoints! My family and i loved our stay here
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Faylene, Thank you for taking the time to share your positive experience. We're delighted to know that you enjoyed your recent stay. It was our pleasure to host you, and we look forward to your next visit!

10/10 - 훌륭해요

Amble

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Excellent staff and outstanding service.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Amble, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest Regards

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Nunia 님, 2024년 3월 6일
Bula Barbara,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.

10/10 - 훌륭해요

RESHMI MALA 님, Sigatoka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 2박 숙박함
답변 제공: Nunia 님, 2024년 3월 6일
Bula Reshmi,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.

10/10 - 훌륭해요

Neomai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great warm welcome by the staff
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Rakesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Deresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bula!
The staff is very friendly, the rooms are nice & the breakfast buffet is amazing!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chantelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robyn

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay.
Very nice stay at Holiday Inn Suva. Room is very clean. Staff at check in very friendly, bell and security was always available to help when going into Suva.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Frank, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

8/10 - 좋아요

Razia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Anare

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our first time staying here and we loved it! The staff were very attentive and friendly. We will be back!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best in Suva
Great location and super friendly staff. The AC was a little warm one night, but highly recommended.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 21일
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 - 괜찮아요

Sanjev

가족 여행
Not good
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Hana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very happy supper friendly and suitable for everyone including families
2023년 10월에 4박 숙박함

8/10 - 좋아요

Monita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy access to everything
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Monita,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

Kalolaine

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great short stay at Holiday Inn. Room well managed and clean. The breakfast at this time around was average not like it used to be before. Few staff at the cafe were not as accomodating maybe the typical reactions to Polynesian guest, not sure but please be nice next time. Overall was a great stay. Vinaka
답변 제공: General Manager 님, 2023년 10월 15일
Dear Kalolaine,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 - 훌륭해요

Salma

Excellent stay The staff here will give you the unconditional love through your stay A very unique true Fijian hospitality.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 7일
Dear Salma, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 - 괜찮아요

sheena a. 님, San Mateo

좋아요: 직원 및 서비스
Staff was extremely helpful
2023년 8월에 7박 숙박함
답변 제공: General Manager 님, 2023년 10월 7일
Dear Sheena,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
Wonderful stay. Friendly staff. Clean room. Beautiful patio with a pool and view of the ocean. Outstanding breakfast buffet for a reasonable price. Would definitely stay again.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Dear Daniel, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

Rachel

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Radhika

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Azim

Tropical Setting - laid back Bathroom needed work in the tub Room selection
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 9일
Dear Azim, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,General Manager.

10/10 - 훌륭해요

Steven

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best aspect was the friendly staff. Then I would say the clean modern room and the wide range of food available for breakfast.
2023년 8월에 8박 숙박함

10/10 - 훌륭해요

Shameel

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Rodney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
My trip was great the room was clean but shower could have been cleaned a little better. My stay was nice and I would highly recommend this hotel to anyone.
2023년 8월에 7박 숙박함
답변 제공: General Manager 님, 2023년 8월 24일
Dear Rodney, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Warmest regards,

8/10 - 좋아요

Ling

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Seema

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Daisy

가족 여행
Staff are friendly but service is very very slow. Coffees and drinks takes an hour. Table reset and cutlery request takes 2-3 reminders. Room was not ready at 2pm checkin. Checkout was a drama.Front desk staff tried to falsely charge us for room service. It took a police officer to help sort out the invoices. Staff couldn't produce the cctv evidence of room service. We were out for the night and apparently someone ordered room service. Didnt have our signature or any evidence to back up staff claim. Very disappointing after years of staying at Holiday Inn.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Anton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

faisal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of halal options made our stay
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Dear Faisal, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 10일
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 - 괜찮아요

Davindar

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall had a good stay which is expected in ihg/Holiday Inn Suva,,it’s been there for yrs and have been there in 1993,2018, and most recently in end July 2023. PROS- 1. updated with Wi-Fi features as a (comp) for some rooms of course. 2.Close to everything you want, it’s downtown Fiji, duh!. 1.Cons- water area rooms have dirty sea water smell at times 2.Cons- staff did serve in that area as we stayed days there,, had to walk up to bar after second trip there, it’s a hike,, I gave up and apologizes came like the fish when hide hits at that spot. I would recommend,, best of both worlds!!
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Dear Davindar,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warmest Regards,