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하얏트 플레이스 포트 로더데일 에어포트 앤드 크루즈 포트 여행 후기

3 out of 5
하얏트 플레이스 포트 로더데일 에어포트 앤드 크루즈 포트
91 Sw 18th Ave, Dania Beach, FL

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 2252개 이용 후기 중 1430개" "
평점 8 - 좋아요. 2252개 이용 후기 중 510개" "
평점 6 - 괜찮아요. 2252개 이용 후기 중 173개" "
평점 4 - 별로예요. 2252개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 2252개 이용 후기 중 75개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

SUNGGJU

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 3박 숙박함
답변 제공: DD 님, 2022년 1월 5일
Thank you so much Sunggju for taking the time to leave us a review! We look forward to being of service to you in the future.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bed was amazing, shower was large, however, it needed a good cleaning or regrouting. Close to shops and eating venues.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 24일
Dear Diane , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 - 훌륭해요

Phillipa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the friendliness of the staf and how it makes me feel safe
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 23일
Dear Philiipia , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 - 훌륭해요

Taylor

연인과의 여행
좋아요: 편의 시설/서비스
Loved It Nice And Cozy Also Great Breakfast
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 23일
Dear Taylor , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 - 훌륭해요

Emmanuel Lee

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was great!
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 23일
Dear Emmanuel , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place great location
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 23일
Dear Amy , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 - 괜찮아요

Curt

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
asws
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 23일
Dear Curt , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

6/10 - 괜찮아요

Robert 님, Birmingham

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
little to no a/c - cooked all night.
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 21일
Dear Robert , Thank you for your feedback. We are truly Sorry that we didn't meet your expectations. Hope that you reconsider in the future.

10/10 - 훌륭해요

Lorraine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hospitality staff.
2024년 4월에 3박 숙박함
답변 제공: ZG 님, 2024년 4월 21일
Dear Lorraine , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 - 좋아요

Laura

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room felt a bit small and there should be 2 tvs in a suite. The bathroom was very small. Hyatt house across the street has larger rooms and restrooms. Otherwise a nice hotel convenient to shopping and dining.
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 18일
Dear Laura , Thank you for your feedback. We hope to service you again in the near future !!!!

10/10 - 훌륭해요

Shelton 님, Port St Lucie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to highway. Close to airport. Many dining options within walking distance.
2024년 4월에 2박 숙박함
답변 제공: ZG 님, 2024년 4월 18일
Dear Shelton , Thank you for your positive feedback. We hope to service you again in the near future !!!!

10/10 - 훌륭해요

Caryn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for people jumping on cruise ships!
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 18일
Dear Caryn , Thank you for your positive feedback. We hope to service you again in the near future !!!!

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and easy access to I95... shopping all around also
2024년 4월에 2박 숙박함
답변 제공: ZG 님, 2024년 4월 18일
Dear Jose , Thank you for your positive feedback. We hope to service you again in the near future !!!!

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have liked a small safe in the room….not provided at this location.
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 17일
Dear Rosemary , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

2/10 - 너무 별로예요

Blake

가족 여행
별로예요: 직원 및 서비스
After staying at the Hyatt Place in Fort Lauderdale, my credit card got skimmed or cloned, causing a cascade of unauthorized charges. It was our first use of the card in Florida, and the timing was too coincidental to ignore. We had to cancel the card, which was filed with the cruise boat, leading to significant inconvenience. Despite reaching out to Hyatt's customer service and them promising an "investigation," they never followed up, leaving us feeling powerless and frustrated. Sending them evidence of the unauthorized charges seemed to fall on deaf ears. As frequent travelers, this experience has led us to switch to other properties. It's disheartening because we used to enjoy staying at Hyatt, but now, their lackluster response has left us with little trust in their customer service.
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 17일
Dear Blake , .Thank you for leaving us a review. We are always looking for ways to improve ourselves for all of our future guests such as yourselves. We apologize for the inconvenience, It is our hope that we will get the opportunity to serve you again in the future.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large well designed rooms
2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 17일
Dear James , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 - 훌륭해요

MICHAL 님, Lawrenceville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful, friendly and professional.
2024년 4월에 4박 숙박함
답변 제공: d 님, 2024년 4월 14일
Dear Guest,Thank you for taking the time to leave us a review and comments on our front desk friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

10/10 - 훌륭해요

Jodi Kay

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great help at the front desk!!
2024년 4월에 1박 숙박함
답변 제공: d 님, 2024년 4월 14일
Dear JodI,Thank you for taking the time to leave us a review and comments on our Front desk friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

2/10 - 너무 별로예요

Al

연인과의 여행
It took an hour to get the hotel airport shuttle and get to the hotel which is only 3 miles
2024년 4월에 1박 숙박함
답변 제공: d 님, 2024년 4월 14일
Dear Al,Thank you for bringing these concerns to our attention. We apologize that your experience was less than ideal and have shared your feedback with our team.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good shower and towels. Comfortable bed.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

6/10 - 괜찮아요

Amanuel

좋아요: 청결 상태, 직원 및 서비스
Average place for the price
2024년 4월에 1박 숙박함
답변 제공: d 님, 2024년 4월 14일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Amber

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the stay
2024년 4월에 2박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Ruby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff during late checkin, coveniently located near cruise port, complimentary breakfast was very good.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Ruby,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly efficient staff.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Lynn,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice. Room was clean and very spacious. Pool was clean
2024년 4월에 2박 숙박함
답변 제공: d 님, 2024년 4월 14일
Dear Tina,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

10/10 - 훌륭해요

Kerry 님, deer park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly, location close to restaurants, shopping, accomodations roomy & comfortable
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Kerry,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

6/10 - 괜찮아요

Deborah

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast area was a mess with overflowing garbage cans and not enough plates or silverware. Either do it right or not at all. Front desk staff unfriendly and could care less about guests. They barely acknowledge you there standing and waiting. I witnessed this myself and i watched it with multiple other guests during our stay.
2024년 3월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Guest,Thank you for bringing these concerns to our attention. We apologize that your experience was less than ideal and have shared your feedback with our team.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: d 님, 2024년 4월 14일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Shauniece

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rosa (I hope that was her name) working the early morning of 4/3/24) was ABSOLUTELY amazing! Check in was easy and smooth. Clean hotel with a great pool and workout facility. Conveniently walkable to many shopping stores and restaurants. A must stay if you’re cruising or flying in the area.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 14일
Dear Guest,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

8/10 - 좋아요

Sarah

가족 여행
별로예요: 편의 시설/서비스
The room was spacious and clean. We were able to check in early which was a great relief as we were traveling with two medically frail individuals in our group and they were able to rest. The breakfast was very limited. Despite going down over an hour prior to closing, the line for the food was extensive, the seating area was full and they had run out of almost everything. There was syrup on the floor. The hotel is located within walking distance of several restaurants including Panda Express and Chipotle. It was easy to obtain food. There must have been a sports team also staying at the same time, there were a lot of running up and down the hallways, random knocks on the door and constantly a trail of wet footprints leading from the elevator to the pool. We were so exhausted we were able to ignore most of it, and it honestly would have been difficult for the staff to mop up after every guest leaving a trail of water coming in from the pool, but I was concerned for my group as I didn't want them to slip. The free shuttle service was very efficient, and able to accommodate a large capacity. It was very much appreciated.
2024년 3월에 1박 숙박함
답변 제공: d 님, 2024년 4월 8일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

4/10 - 별로예요

Matthew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Limited housekeeping staff led to a delayed check in. Otherwise the property was clean and area around the hotel great.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Matthew,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to call the shuttle for airport pickup. Clean property where we walked to restaurants.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear RAchel,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

8/10 - 좋아요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, good breakfast
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Tom,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Jasmine

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a quite wonderful spot with a number of dinning and some shopping around the area. The staff were lovely and a nice pool area as well.
2024년 4월에 2박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Jasmine,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to pay for parking but it was secure for those who stayed there. No problems.
2024년 3월에 3박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Joseph,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Susette 님, Lebanon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean and close to airport and cruise port. Breakfast was very good
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Susette,Thank you for taking the time to leave us a review and comments on our hotel We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

8/10 - 좋아요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast but other dining was average.
2024년 3월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll take advantage of the breakfast tomorrow morning
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Linda,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

cathy

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at this hotel was great. Each one was pleasant and so accommodating. Rooms were clean. Would definitely stay here again
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 6일
Dear Cathy ,Thank you for taking the time to leave us a review and comments on our hotel and friendliness. We are so happy to know you enjoyed your stay at Hyatt Place Dania Beach! We look forward to being of service to you again in the future.

4/10 - 별로예요

Kathleen

Not happy that they charged me $25 for early check-in. The room was ready so why do i have to pay $25?
2024년 4월에 1박 숙박함
답변 제공: hp 님, 2024년 4월 8일
Dear Guest,Thank you so much for taking the time to leave us a review!

8/10 - 좋아요

Robert

2024년 4월에 2박 숙박함

8/10 - 좋아요

Edward 님, Maple Ridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property itself was fine and lived up to expectations. There was some confusion as to whether there was a free airport shuttle or not. We were told the service was outsourced a year ago and there was a fee, which when I contacted Expedia was apparently confirmed. As the listing said there was a shuttle, Expedia immediately extended a credit in reward points to cover the cost. When we got to the airport we found there was a shuttle, so go figure… A five minute walk from the hotel, there is a Deli called “TooJays”. Amazingly good, and shouldn’t be missed. Wonderful comfort food.
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 6일
Dear Teresa,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

6/10 - 괜찮아요

Frank

2024년 4월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 24일
Dear Frank , Thank you so much for your feedback. We are sorry that we didn't meet your expectations. Hope that you reconsider for the future.

8/10 - 좋아요

Renardo

2024년 3월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 6일
Dear Renardo,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

8/10 - 좋아요

Ken

좋아요: 청결 상태
It was really loud. Rooms were a bit musty. Staff were not super friendly but ok.
2024년 3월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 8일
Dear Ken,Thank you for taking the time to give us your feedback. We truly apologize for any inconveniences experienced during your stay. I will be passing along your feedback to the rest of our team. We hope that we can welcome you back in the future.

6/10 - 괜찮아요

James 님, Cambridge

2024년 3월에 1박 숙박함
답변 제공: dd 님, 2024년 4월 6일
Dear James,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent for Cruisers! Easy transport to Port Everglades and FLL! Highly recommend!
2024년 3월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 2일
Dear Christina , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 - 훌륭해요

Melissa

좋아요: 편의 시설/서비스
Nice, clean property. Close to shopping and food. Very convenient.
2024년 3월에 1박 숙박함
답변 제공: ZG 님, 2024년 4월 2일
Dear Melissa , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!