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컴포트 인 앳 더 파크 여행 후기

2.5 out of 5
컴포트 인 앳 더 파크
3725 Avenue Of The Carolinas, Fort Mill, SC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 391개" "
평점 8 - 좋아요. 1000개 이용 후기 중 336개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 129개" "
평점 4 - 별로예요. 1000개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 57개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

CHAD

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 19일
Thank you for choosing Comfort Inn At the Park for your recent stay. We're thrilled to hear you had a great experience, and we're committed to making every stay as comfortable as possible. We're dedicated to continuously improving, and your comments will help us ensure that each guest feels welcomed and at home. We look forward to welcoming you back soon for another wonderful stay!

4/10 - 별로예요

Carlos 님, Chester

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dirty. Sheets had hair all over them. Crumbs everywhere. Toilet barely flushed. Whole place was dirty
2024년 4월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 19일
Thank you immensely for sharing your experience with us. We extend my sincerest apologies for the lapses you encountered during your stay. Rest assured, we’re addressing your concerns diligently to ensure a spotless experience for all our guests. Your comfort is our utmost priority, and we're dedicated to exceeding your expectations on your next visit.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes, it was very comfortable in the shower had good water pressure
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you immensely for choosing Comfort Inn At the Park and sharing your delightful experience! We're overjoyed to hear you found comfort in our showers, and that the invigorating water pressure was to your liking. Please know that your comfort is our motto, and we're committed to ensuring every aspect of your stay is exceptional. We eagerly await the pleasure of welcoming you back for another delightful experience at Comfort Inn At the Park!

6/10 - 괜찮아요

Sandra

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
THE GENTLEMEN IN FRON DESK WAS VERY HELPFUL, The Lady who serves breakfast was kind and very helpful, Sun is coming inside the room blackout no enough. Is a patio near the pool please don't go there. IS a place to Sleep With a very convenient location, across to the park.
2024년 4월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for your valuable feedback! We're delighted our team members left a positive impression, and we're grateful for your appreciation. Your comments about the breakfast service and our front desk gentleman truly warm our hearts. We sincerely apologize for any inconvenience caused by the sunlight in your room and the patio by the pool. Your comfort is our priority, and we'll strive to address these issues promptly. Rest assured, we'll continue to enhance our services to ensure a seamless stay for you. Looking forward to welcoming you back soon!

4/10 - 별로예요

Lemarquis

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was at best ok
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you sincerely for sharing your experience with us. We deeply regret that your stay fell short of expectations. Your feedback is invaluable as we strive to enhance every guest's experience. Rest assured, we're taking steps to address your concerns promptly. At Comfort Inn At the Park, our aim is to ensure every guest feels embraced by comfort and hospitality. We're committed to turning your next visit into a delightful memory.

10/10 - 훌륭해요

Lana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was clean & staff was friendly.
2024년 4월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for your glowing 5-star review! We're thrilled to hear that you found our hotel clean and our staff friendly. Your kind words motivate us to continue providing exceptional service and maintaining our high standards of cleanliness. We're dedicated to ensuring that every guest feels welcomed and comfortable during their stay. We appreciate your feedback and hope to welcome you back soon for another delightful experience.

8/10 - 좋아요

John

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for choosing Comfort Inn At the Park for your recent stay! We're delighted to hear you had a satisfying experience. Your feedback inspires us to continuously improve and exceed expectations. Our team is committed to ensuring your comfort and convenience throughout your stay. Looking forward to welcoming you back soon for another memorable experience.

10/10 - 훌륭해요

Monroe

좋아요: 청결 상태, 직원 및 서비스
Quietness around the hotel
2024년 4월에 2박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you kindly for your generous review! We are thrilled to hear that you enjoyed the peaceful ambiance of Comfort Inn At the Park. Your satisfaction is our utmost priority, and it brings us joy to know that our efforts to ensure a tranquil stay have resonated with you. Your words inspire us to continue delivering exceptional experiences. We look forward to welcoming you back soon for another delightful stay.

8/10 - 좋아요

Hannahlee

연인과의 여행
The stay was pretty average! The breakfast was delicious, the staff was kind when speaking with you, and it’s literally a 60 second drive to Carowinds (which is where I spent the majority of my time)!
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for choosing Comfort Inn At the Park! We deeply appreciate your insightful review and are thrilled to hear you enjoyed our breakfast and experienced the warmth of our staff. We apologize for any aspect that didn't meet your expectations and assure you that we're continuously striving to enhance every guest's experience. Your satisfaction is our top priority, and we look forward to welcoming you back to your home away from home.

2/10 - 너무 별로예요

Kelly

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel looks run down. Room was clean enough to stay the night but will not stay there again or recommend staying there.
2024년 4월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you immensely for your candid feedback. We deeply regret any inconvenience caused during your recent stay. Your insights are invaluable as we strive for excellence. Rest assured, we're committed to revitalizing our ambiance and ensuring impeccably clean rooms. Your satisfaction is our utmost priority, and we'll work diligently to address your concerns. We hope to have the opportunity to welcome you back for a truly enjoyable stay.

10/10 - 훌륭해요

Anayansy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
We extend our heartfelt gratitude for your stellar 5-star review! Your feedback is invaluable to us, and we are delighted to hear about your positive experience. Thank you once again for choosing Comfort Inn At the Park. We eagerly await the pleasure of welcoming you back for another delightful stay!

6/10 - 괜찮아요

My Perfect

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
El precio esta bien, la alberca no funcionaba y el cuarto olia un poco mal.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 4월 12일
Thank you for sharing your experience with us! Your feedback is invaluable. We deeply apologize for any inconvenience caused by the pool closure and room odor. Rest assured, we're swiftly addressing these issues to enhance your future stays. At Comfort Inn At the Park, your comfort is our utmost priority. We look forward to welcoming you back for a truly delightful experience!

10/10 - 훌륭해요

Aitor 님, Windermere

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly Manager! Thanks however room was really bad. Main lamp did but work, no bulbs working except one, the phone was damaged, luggage rack needs to be replaced and AC very temperamental! I would expect a refund.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for sharing your experience with us! We truly appreciate your kind words about our friendly service. However, we regret to hear about the inconveniences you encountered during your stay. Rest assured, we're addressing these issues promptly to ensure a more comfortable experience for all our guests. Your satisfaction is our top priority, and we're committed to exceeding your expectations on your next visit.

2/10 - 너무 별로예요

Tanya

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The experience was horrible. The manger Mia asked me to leave because another guest was unhappy about my dog barked. She stated my two nights would be refunded but I still haven’t received any refund. I tried compromising with her by saying when I left the room I would take the dog but she said me leaving was a hard no.
2024년 3월에 4박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for sharing your feedback. We apologize for the inconvenience caused during your stay. We deeply value your comfort and are addressing the refund delay. Your experience isn't reflective of our usual standards. Your insights help us improve, and we're committed to ensuring a seamless experience for all future visits. We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Avionce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for your delightful 5/5 review! We're thrilled to hear that your stay at Comfort Inn At the Park was nothing short of excellent. At Comfort Inn At the Park, we strive to provide unparalleled comfort and hospitality to each guest. Your glowing review reaffirms our commitment to excellence. We look forward to welcoming you back soon for another wonderful stay.

8/10 - 좋아요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 19일
Thank you for choosing Comfort Inn At the Park and sharing your experience! We're thrilled you enjoyed your stay, and your feedback is invaluable. We appreciate your thoughtful feedback and rest assured, we'll address them promptly to enhance your future visits. Looking forward to welcoming you back soon!

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're a family going to Carowinds, you can't beat this property! It's definitely older and a little run down in the usual spaces (showers, ceiling). But you're literally outside the parking lot of Carowinds and next to a ton of places to eat, shop gas, etc.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 11일
Warmest thanks for your delightful feedback! We're thrilled your family enjoyed our unbeatable proximity to Carowinds and the vibrant local scene. Your feedback is invaluable. While we embrace our hotel's charm, we're working to enhance spaces like showers and ceilings. Your insights guide us in our pursuit of excellence. Being steps away from Carowinds, great dining, shopping, and more is what we aim for – pure comfort and convenience! We appreciate your thoughtful review, and we look forward to welcoming you back soon.

2/10 - 너무 별로예요

Tessa

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checked out 10 minutes after checking in. Baseboard falling off, curtains falling off rod, pool looked like a mess, had a smell and looked nothing like the website pictures.
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 11일
Thank you for sharing your valuable feedback. Your comfort is our top priority, and we appreciate your insights. We apologize for any inconvenience caused during your brief stay. Rest assured, we've addressed the issues you mentioned with our team. Your input helps us enhance the Comfort Inn experience for all our guests. We'd love another chance to exceed your expectations on your next visit.

6/10 - 괜찮아요

Luc

2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 30일
Thank you for choosing Comfort Inn At the Park and sharing your experience. We appreciate your insights as they help us improve. Your comfort is our utmost priority, and we regret any inconvenience caused during your stay. We strive to exceed expectations, and your feedback guides us toward that goal. We hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice stay. Room was large and clean. Lots of options for breakfast. Polite employees. Recommend!
2024년 3월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 5일
Your delightful review brought joy to our team at Comfort Inn At the Park! We're thrilled you enjoyed the spacious, spotless room, and our breakfast variety. Our sincere thanks for acknowledging our polite team; they're over the moon! Your recommendation means the world to us. We're committed to providing comfort, and your satisfaction is our ultimate reward. Looking forward to hosting you again soon!

2/10 - 너무 별로예요

Derek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 2월 20일
Warm greetings from Comfort Inn At the Park! Thank you for sharing your thoughts with us. We apologize for any inconvenience you may have experienced during your stay. Your comfort is our top priority, and we're committed to addressing each concern you've raised. We hope to welcome you back soon, offering an even more delightful stay.

10/10 - 훌륭해요

Linda

2024년 2월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 3월 21일
Thank you for your delightful 5-star review! We're overjoyed to have exceeded your expectations during your stay. Our team at Comfort Inn At the Park strives to ensure every guest experiences true comfort and satisfaction. Your kind words inspire us to continue providing exceptional service. We're thrilled that you found your stay enjoyable. Thank you once again for choosing Comfort Inn At the Park. We look forward to welcoming you back for another memorable stay.

6/10 - 괜찮아요

Deborah

It was ok
2024년 2월에 4박 숙박함
답변 제공: HMV Properties group 님, 2024년 2월 17일
Thank you for sharing your thoughts. We appreciate your feedback and are delighted to have hosted you. Your comfort is our priority, and we're already working on enhancing your experience. Looking forward to welcoming you back for an even more delightful stay!

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for the price.
2024년 1월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 2월 7일
Thank you for your delightful review! We're thrilled to have provided you with a great experience at Comfort Inn At the Park. Your kind words are our commitment to comfort. We appreciate your support and look forward to welcoming you back soon.

10/10 - 훌륭해요

Edna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 1월 17일
Thank you for choosing Comfort Inn At the Park and sharing your thoughts! We're thrilled to hear you found our location ideal and appreciated our cleanliness. Thrilled you enjoyed our breakfast and found our staff friendly and helpful. Our apologies if the room lacked that cozy touch—we'll work on adding a sprinkle of warmth. At Comfort Inn, our motto is to provide comfort with a smile. Looking forward to welcoming you back for an even cozier stay!

10/10 - 훌륭해요

Athena

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel
Great location for our travels. Very clean. Lacked coziness in the room. Breakfast was very nice! Staff,friendly and helpful!
2024년 1월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 1월 17일
Thank you for choosing Comfort Inn At the Park and sharing your thoughts! We're thrilled to hear you found our location ideal and appreciated our cleanliness. Thrilled you enjoyed our breakfast and found our staff friendly and helpful. Our apologies if the room lacked that cozy touch—we'll work on adding a sprinkle of warmth. At Comfort Inn, our motto is to provide comfort with a smile. Looking forward to welcoming you back for an even cozier stay!

8/10 - 좋아요

Keith 님, Belwood

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed there before and not much change. The ground floor rooms are cold because they are on the slab; however, these are the only ones available for people with pets.
2024년 1월에 1박 숙박함
답변 제공: HMV Properties group 님, 2024년 1월 13일
Thank you for choosing Comfort Inn At the Park again! We appreciate your loyalty and feedback. We're genuinely sorry for any inconvenience caused by the chill on the ground floor; we'll look into ways to warm those pet-friendly rooms. Your satisfaction is our priority, and we look forward to welcoming you back to Comfort Inn At the Park for another delightful experience.

4/10 - 별로예요

Danielle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 12월 22일
Thank you for choosing Comfort Inn At the Park! We appreciate your candid feedback. However, we sincerely apologize for any shortcomings you experienced. We understand the importance of a flawless experience. Please accept our heartfelt apologies for any inconvenience. Your insights help us grow, and we're committed to addressing your concerns. Our aim is to ensure every guest experiences unparalleled comfort. We value your patronage and hope to welcome you back for an even more delightful stay.

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and had a great continental breakfast. It was the best I've seen for the price since the pandemic...
2023년 11월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 28일
Thank you for sharing your thoughts about your recent stay at Comfort Inn At The Park Area. While we are delighted with your positive feedback regarding our breakfast. Your kind words are a testament to the hard work and dedication of our team to provide our guests with an exceptional dining experience. We hope to have the opportunity to welcome you back soon and show you the exceptional hospitality that we are known for.

6/10 - 괜찮아요

Darcie

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff were extremely pleasant and happy to help. The concerns I do have, is that there were two broken out car windows sitting in the parking lot. The comforter in the room had a big yellow stain and rips in it. There was a roach I found in the room as well. But other than those concerns, the bathroom was clean, there were plenty of towels, and all appliances were spotless.
2023년 11월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 25일
Thank you for choosing Comfort Inn At the Park, and for taking the time to share your thoughts. We appreciate your kind words about our cheerful staff and the cleanliness of our bathroom and amenities. we sincerely apologize for any inconvenience you encountered. We're addressing the issues promptly – broken car windows, stained comforter, and roaches. Please accept our sincerest apologies. Your comfort is our priority, and we're committed to making things right. Delighted to hear you enjoyed a clean bathroom, ample towels, and spotless appliances. We're committed to providing an even better experience next time. We appreciate your candor and hope to welcome you back for a delightful stay.

4/10 - 별로예요

Tabitha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property need upgrade and remodeling.
2023년 11월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 18일
Thank you for sharing your feedback with us. We genuinely appreciate your honesty and value your experience at Comfort Inn At the Park. Your feedback regarding the property's need for upgrades and remodeling is invaluable. Please accept our sincere apologies for any inconvenience. We are actively working on enhancing our facilities to provide a more comfortable experience. Your insights guide us in our ongoing efforts. We hope to welcome you back soon to showcase the positive changes we're implementing. Thank you for being a part of the Comfort Inn family.

2/10 - 너무 별로예요

Christina

가족 여행
States they are pet friendly. Once you check in they say no pets.
2023년 10월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 1일
Thank you for choosing Comfort Inn At the Park, and for sharing your valuable feedback. We sincerely appreciate your feedback and regret any inconvenience caused during your stay. Please accept our heartfelt apologies for the miscommunication regarding our pet policy. Please accept our sincere apologies for the mix-up. We'd love the opportunity to welcome you and any furry friends in the future, with the warmth and genuine pet-friendly service we strive to offer. Your input helps us improve, and we hope to have the pleasure of hosting you again, and providing a seamless and enjoyable stay.

8/10 - 좋아요

Isamar

2023년 10월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 18일
Thank you for choosing Comfort Inn At the Park, and for taking the time to share your valuable feedback. We're thrilled to hear you enjoyed your stay, and we appreciate your positive rating. Please accept our sincere apologies for any inconvenience caused. We're committed to addressing these issues promptly and ensuring a more seamless stay for you in the future. Your comfort is our commitment, and we appreciate your valuable input. We hope to welcome you back for an even more delightful experience.

8/10 - 좋아요

ramiro

좋아요: 청결 상태, 직원 및 서비스
Great location for PARK and eateries
2023년 10월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 25일
Thank you for taking the time to share your valuable feedback with us. We are delighted that you found our location perfect for enjoying the park and exploring the local eateries. Your satisfaction is our top priority, and we're thrilled to have met your expectations in this regard. At Comfort Inn At the Park, our motto is to provide comfort, and we regret any inconvenience you may have experienced. We want to assure you that your concerns have been taken seriously, and we're working diligently to address them. Once again, thank you for your valuable feedback, and we look forward to the pleasure of welcoming you back soon.

4/10 - 별로예요

Charlotte

별로예요: 직원 및 서비스
I was VERY DISAPPOINTED WITH THE Room, shower, tub didn't drain reported to morning manager was not fixed still doesn't drain. Had roaches in the roo. And i had no food in the room. No dresser to put you close in. Mirror was not convenient to put makeup on, if i could have canceled i would have gone somewhere else
2023년 10월에 3박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 21일
Thank you for sharing your valuable feedback. Your satisfaction means the world to us at Comfort Inn At the Park. Your comfort is our utmost priority, and we deeply regret the issues you encountered with the room and tub. Please accept our sincerest apologies for the delay in addressing these concerns; we are working diligently to rectify them. We're committed to maintaining a pest-free environment, and we'll take immediate action to address the roach situation. As for in-room amenities, we'll consider your input to enhance our offerings. Your review serves as a beacon, guiding us toward making necessary improvements. We genuinely hope to welcome you back, offering exceptional comfort and hospitality.

10/10 - 훌륭해요

Ana Flávia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing staff
Amazing staff!!
2023년 10월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 21일
Thank you for choosing Comfort Inn At the Park for your recent stay and for taking the time to share your thoughts with us. We're truly grateful for your feedback. Your kind words about our staff warm our hearts, and we're thrilled to hear that you found them amazing. Our team takes great pride in providing exceptional service, and your recognition means the world to us. At Comfort Inn At the Park, we strive to provide a home away from home for our guests. Your review inspires us to continue our commitment to delivering exceptional service. We hope to have the pleasure of welcoming you back in the future, and we will endeavor to make your next visit even more memorable.

4/10 - 별로예요

Larry

2023년 10월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 5일
We appreciate your feedback and apologize for not meeting your expectations during your recent stay at Comfort Inn At the Park. We apologize if your experience fell short of your expectations, as your comfort is our utmost priority. Your rating indicates there's room for improvement, and we're dedicated to making things right. We'd love to hear more about your experience to better address your concerns. Please know that we are committed to ensuring your next visit will exceed your expectations, and we hope to welcome you back with an improved experience.

8/10 - 좋아요

Madeline Dawn

2023년 10월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 11월 5일
Thank you for choosing Comfort Inn At the Park for your recent stay. We appreciate your feedback and are delighted to hear you rated us 4/5. While we're delighted to know that your overall experience was positive, we also value your concerns and strive for continuous improvement. Please know that we're here to make every stay as comfortable as possible. Your satisfaction is our ultimate goal, and we look forward to exceeding your expectations.

2/10 - 너무 별로예요

Lara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bedbugs
We checked in but upon entering the room, we surprised several bedbugs that quickly scurried beneath the tv and beds. I thought I was seeing things at first since it had been a long road trip but we lifted the tv and they scurried again. We turned around and reported the incident to the front desk. He was apologetic but not really shocked by this. Hotels.com did issue a refund. We chose this hotel because they have Tesla superchargers- I didn’t read the reviews before booking. We’re not the only ones finding bedbugs.
2023년 10월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 21일
Thank you for choosing Comfort Inn At the Park. We appreciate your feedback as it helps us improve. We deeply regret the presence of bedbugs, and We assure you, immediate measures have been taken to rectify this issue. Your safety and well-being are our top priorities, and we are addressing this matter seriously. We are delighted that you chose our hotel for our Tesla superchargers, and we regret that this positive aspect of your stay was overshadowed. Your feedback is invaluable, and we hope you will give us another opportunity to provide the delightful experience you deserve.

4/10 - 별로예요

Claude

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noticed thumb-sized roaches in the room. Reported to front desk with no response and no cleaning of room on the following day.
2023년 10월에 3박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 11일
Thank you for choosing Comfort Inn At the Park!! Your comfort is our top priority, and we're truly sorry for the unexpected roach issue. We take this matter seriously and will address it promptly to ensure a better experience for future guests. Additionally, we are truly sorry for the lapse in our response to your concern. Rest assured, we are reevaluating our communication protocols to ensure a more prompt and efficient response to our guests' needs. Your candid remarks are a gift, allowing us to improve. We're committed to ensuring you have a memorable stay on your next visit.

8/10 - 좋아요

Aubree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 11일
Thank you for choosing Comfort Inn At the Park for your recent stay. We're delighted to hear you had a positive experience. We're sorry if your experience fell short in any way. Your comfort is our top priority, and we'd love to learn more about any areas we can improve upon. Once again, thank you for choosing Comfort Inn At the Park. We're here to ensure your next stay is nothing short of exceptional.

8/10 - 좋아요

Bobby Taylor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 11일
Thank you for choosing Comfort Inn At the Park, where your comfort is our motto! Firstly, we are thrilled to hear you had a positive experience with us, earning us a fantastic rating! In regards to the areas where we fell short, please accept our sincere apologies. We deeply regret any inconvenience caused. Rest assured, we are working diligently to address these concerns and enhance our services. Your comfort is our top priority, and your satisfaction is what drives us. Our team is here to ensure your future visits are nothing short of exceptional, and we hope to welcome you back soon.

4/10 - 별로예요

ashlyn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs improvement
There was roaches, the tub still had hair in it, a dirty sock was left in the floor from previous guest, and the breakfast was supposed to be until 10 and it was gone by 9:20.
2023년 10월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 11일
Thank you for choosing Comfort Inn At the Park. We appreciate your valuable insights. We're truly sorry to hear about the inconveniences you encountered during your stay. It's disheartening to hear about the inconveniences you faced, and we assure you that this is not the experience we aim to provide. Rest assured, we are addressing these concerns with our housekeeping team to prevent any future occurrences. As for breakfast, it's meant to last until 10, and we'll make sure it does. We genuinely hope you give us another chance to showcase our true hospitality. Your next stay will be nothing short of extraordinary.

10/10 - 훌륭해요

Kelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Service
Hotel was very clean. Our room was very nice ,very clean. Hotel staff was very friendly and accommodating. The breakfast each morning was an additional bonus , it was very good. I would stay again
2023년 9월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 3일
Thank you for choosing Comfort Inn At the Park! We're delighted to hear your kind words and a perfect rating. We appreciate your kind words about our friendly staff—they're our secret ingredient! As for breakfast, we're delighted you enjoyed it! Your satisfaction fuels our motto: "Providing Comfort with a Smile!" We'd be honored to welcome you back. Safe travels, Kelley!

10/10 - 훌륭해요

Kellie

2023년 9월에 2박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 3일
Thank you for choosing Comfort Inn At the Park and for sharing your delightful feedback! We're thrilled to see your perfect rating. Please know that our motto is to provide unparalleled comfort, and we are dedicated to continuously enhancing your stay. Your kind words motivate us to keep delivering exceptional service. We look forward to hosting you again soon for an even better experience!

4/10 - 별로예요

Thomas

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 9월 26일
Thank you so much

10/10 - 훌륭해요

Amy Strauch

2023년 9월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 21일
Thank you so much for choosing Comfort Inn At the Park, where our motto is to provide unparalleled comfort. Your delightful 5/5 rating warms our hearts! We're truly grateful for your kind words and appreciative spirit. Please know that we're constantly working to enhance your stay and deliver on our promise of comfort. We can't wait to welcome you back for another memorable stay. Should you ever wish to share more insights, we're all ears!

2/10 - 너무 별로예요

Randall

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very clean , some of the staff rude and breakfast was not enough for everybody and not very well prepared.
2023년 9월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 9월 18일
Thank you for taking the time to share your feedback. We apologize for the cleanliness issues and the behavior of some staff members that you encountered during your stay. We also regret that the breakfast did not meet your expectations. Your comments are valuable, and we will address these concerns to improve our services. We hope you'll consider staying with us again in the future for a more satisfying experience.

10/10 - 훌륭해요

Carolyn

2023년 9월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 10월 28일
Thank you for choosing Comfort Inn at the Park for your recent stay. Your kind rating truly warmed our hearts. We're thrilled to hear that your experience was positively remarkable. We've made it our mission to provide the utmost comfort, and it's delightful to know we met your expectations. Our team is dedicated to creating memorable moments, and your satisfaction is our greatest reward.We wish you safe travels and look forward to the pleasure of hosting you again at Comfort Inn at the Park.

6/10 - 괜찮아요

Jeff

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
People were smoking in the rooms. Could smell it while trying to sleep. This must be enforced.
2023년 9월에 1박 숙박함
답변 제공: HMV Properties group 님, 2023년 9월 16일
Thank you for sharing your concerns about smoking in the rooms during your stay at Comfort Inn At the Park. We sincerely apologize for any inconvenience you experienced due to this issue. Our team takes such matters seriously, and we will reinforce our no-smoking policy to ensure a more pleasant environment for all our guests. We appreciate your feedback and hope to provide an improved experience in the future.