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데이즈 인 바이 윈덤 포트 스미스 여행 후기

2.5 out of 5
데이즈 인 바이 윈덤 포트 스미스
2123 Burnham Rd, Fort Smith, AR

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 332개" "
평점 8 - 좋아요. 1000개 이용 후기 중 339개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 179개" "
평점 4 - 별로예요. 1000개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 60개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스
Their website stated there was an exercise room. It is down for renovation. That should have been updated on their website.
2024년 4월에 1박 숙박함
답변 제공: Henry 님, 2024년 4월 19일
Robert, We apologize for the inconvenience caused by the exercise room being down for renovation. Your feedback is valuable, and we'll update our website promptly to ensure accurate information for our guests. Thank you for bringing it to our attention.

10/10 - 훌륭해요

Michael 님, Bartlesville

좋아요: 직원 및 서비스
The property was under construction
2024년 3월에 1박 숙박함
답변 제공: Henry 님, 2024년 3월 22일
Michael, We apologize for any inconvenience caused by the ongoing construction. Your patience and understanding during this period are greatly appreciated as we work to improve our property for future stays.

8/10 - 좋아요

Heather

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Henry 님, 2024년 2월 26일
Thank you for staying with us, Heather.

10/10 - 훌륭해요

April 님, Royse City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly remodel property, kind, friendly, staff breakfast available every morning walking distance to restaurants
2024년 2월에 2박 숙박함
답변 제공: Henry 님, 2024년 3월 8일
April, We're thrilled you enjoyed our newly remodeled property, friendly staff, complimentary breakfast, and convenient access to nearby restaurants – thank you for your positive review!

8/10 - 좋아요

Jenn

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Henry 님, 2024년 2월 8일
Thank you for staying with us.

6/10 - 괜찮아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a decent inexpensive place to stay. There was construction going on during the day on Saturday so a nap was out of the question. They also have barn doors on the toilet/shower room that offers little to no privacy (in a double room) if you are thinking of sharing a room. The door doesn’t lock and has about a one inch gap between the door and the wall. I was traveling with my mother only so it wasn’t an issue. However, if my fiancé was with us, we’d had to get a separate room. The fitness center was not operable, either. That was disappointing as well, since it wasn’t mentioned when I reserved it and I do love to stay in the habit of doing some form of exercise each day. Overall, decent place.
2024년 1월에 4박 숙박함
답변 제공: Henry 님, 2024년 1월 18일
Wendy, thank you for sharing your feedback. We appreciate your positive remarks about our affordability. We apologize for the inconvenience caused by the construction and privacy concerns. Your insights are crucial, and we'll address the door and fitness center issues promptly. We hope to welcome you back, providing an improved experience on your next stay.

6/10 - 괜찮아요

John 님, Sioux Falls

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Receptionist was very nice. The interstate noise was quite loud!
2024년 1월에 1박 숙박함
답변 제공: Henry 님, 2024년 1월 18일
John, Thank you for your valued feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Clyde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Henry 님, 2023년 12월 31일
Clyde, Thank you for staying with us.

8/10 - 좋아요

Lloyd

좋아요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 12월 31일
Lloyd, Thank you for staying with us.

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place but beds are hard and pictures did not look like our room at all…
2023년 11월에 2박 숙박함
답변 제공: Henry 님, 2023년 11월 30일
Alicia, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite and friendly staff. Nice clean room with all of the ementities. Very nice stay.
2023년 11월에 1박 숙박함
답변 제공: Henry 님, 2023년 11월 11일
Michael, We're thrilled to hear you enjoyed a pleasant stay with our polite and friendly staff, along with the clean room and amenities. Thank you for your kind words; we look forward to welcoming you back!

6/10 - 괜찮아요

Vincent

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Henry 님, 2023년 11월 2일
Thanks for staying with us.

2/10 - 너무 별로예요

Frank

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The smelly room
Check in was easy but oh man after that... There was construction going on at the hotel.Thee room was dirty, smelled like a wet dog and humid. I spent $100 on one night but ended up spending $40 extra dollars on disinfectant spray and candles to try and get smell down. I would never recommend this place to anyone. Hopefully the other Days inns aren't like that.
2023년 10월에 1박 숙박함
답변 제공: Henry 님, 2023년 11월 2일
Frank, Thank you for your feedback! We are very sorry that you experienced the issue with the room. I will let the housekeeping know about the issue. Thank you for letting us know.

2/10 - 너무 별로예요

Blane

가족 여행
별로예요: 숙박 시설 상태 및 시설
Bad experience
Not clean the front desk lady was on her phone in the back and wouldn’t come to the front I sat and rang the bell It smelled awful and just wasn’t clean
2023년 10월에 1박 숙박함
답변 제공: Henry 님, 2023년 10월 25일
Blane, Thank you for your review and I will be sure to address the issues you seemed to have had. We do hope to see you again for a future stay.

4/10 - 별로예요

Kellie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is under construction but besides an eye sore of an exterior, I wasn’t too concerned. However, the interior is a nightmare. I have never been in a room that was as musty, dirty, and overall gross as this one. I slept with a towel over the pillows due to the amount of hair that was on them. Traveling and being exhausted will make you stay at weird places. This was a weird one.
2023년 10월에 1박 숙박함
답변 제공: Henry 님, 2023년 10월 25일
Kellie, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

2/10 - 너무 별로예요

Jennie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful stay
The rooms were covered in mold, holes in the ceiling,(poor patch job) the rooms smelt awful and were absolutely filthy. The front desk guy was very rude to us the next morning. We checked so many different rooms to just find 2 that we could just get some sleep. We had just drove for about 11.5 hours and just needed some sleep. The second floor was closed due to renovations which was weird didn’t look like any work was being done. Almost seems like something else was going on. The side doors had notes taped to them saying can’t be used due to renovations. But we used be of them and there was guys sitting on the stairs on their phones and were real nervous when the door opened. Weird things going on at this hotel. Other people checking in were asking for their normal room.
2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 10월 9일
Jennie, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

8/10 - 좋아요

Katie

2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 10월 16일
Katie, Thank you for staying with us.

6/10 - 괜찮아요

Drew

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 9월 26일
Drew, Thank you for staying with us.

10/10 - 훌륭해요

Dwight

2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 10월 16일
Dwight, Thank you for staying with us.

2/10 - 너무 별로예요

Tonja

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Big Disappointment!!
The location is great but this hotel is horrible. When i booked the room it did not tell me that it was undergoing remodeling but we obviously didn't get a remodeled room. The room smelled musty, the carpets had holes in them, and not sure what was all over the walls. We would have left but we were exhausted and the sheets were at least clean and the AC worked really good. I was really shocked at the overall condition of hotel considering its owned by Wyndham. We only stayed about 6 hrs and left.
2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 9월 26일
Tonja, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business.

6/10 - 괜찮아요

Carlos

좋아요: 청결 상태
Me.parecio termino.medio
2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 9월 13일
We are truly sorry for not meeting your expectations while staying with us here at our Motel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2023년 9월에 1박 숙박함
답변 제공: Henry 님, 2023년 9월 13일
Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

8/10 - 좋아요

Sivanesan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was amazing, the staff are very friendly and want you to have an amazing stay at Fort Smith. The only thing I would mention is that the hotel is currently undergoing construction so thats why some of the rooms look a little outdated. Also, I traveled alone and was really scared but they have cameras everywhere so it definitely made me feel alot safer. If I am ever back in Fort Smith, I will definitely be staying again.
2023년 8월에 1박 숙박함
답변 제공: Henry 님, 2023년 9월 7일
Sivanesan, Thank you so much for your valued and appreciated feedback about our property. We hope that you will consider staying with us again soon so we can give you better service than before!

6/10 - 괜찮아요

james 님, Cathedral City

아이를 동반한 가족 여행
좋아요: 청결 상태
X it’s under renovation it’s should be finish before it’s occupied because of dust it’s too pricey with the present condition I feel like thier is bugs an I have bug bites
2023년 8월에 1박 숙박함
답변 제공: Henry 님, 2023년 9월 7일
James, We truly apologize for the inconveniences you had during your stay. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

Russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was in the middle of a remodeling project.
2023년 8월에 1박 숙박함
답변 제공: Henry 님, 2023년 8월 14일
Russell, Thank you for sharing your experience in regards to your recent stay with us. We value your comments. Thank you again!

2/10 - 너무 별로예요

Kathleen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They is what you call a nice hotel?
There was mold on the ceiling where there was a water leak.. the paint was peeling in the same corner. The furniture was uncomfortable and wore out. There was mold on the shower curtain. Ike A/c and the refrigerator were excessively loud.The pillows need replaced. The carpet was filthy. We got up and left at 1am because there was no resting with all that noise . The mold in the room made me very ill.
2023년 8월에 1박 숙박함
답변 제공: Henry 님, 2023년 8월 9일
Kathleen, We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

8/10 - 좋아요

Randi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Language barrior
I think they over charged me but there English wasn’t the best so she probably didn’t understand me.
2023년 7월에 3박 숙박함
답변 제공: Henry 님, 2023년 8월 2일
Randi, Sorry for missing the mark. Please let us know what went wrong during your stay with us. We look forward to earn your business.

10/10 - 훌륭해요

Hannah

2023년 7월에 1박 숙박함
답변 제공: Henry 님, 2023년 8월 2일
Hannah, Thank you for staying with us.

8/10 - 좋아요

Delaina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Henry 님, 2023년 7월 28일
Thank you for staying with us.

4/10 - 별로예요

Jeanne 님, Prescott

2023년 7월에 1박 숙박함
답변 제공: Henry 님, 2023년 8월 14일
Thanks for staying with us.

10/10 - 훌륭해요

susan

2023년 7월에 1박 숙박함
답변 제공: Henry 님, 2023년 7월 25일
Susan, Thanks for staying with us. We appreciate your rating.

10/10 - 훌륭해요

Angela

2023년 7월에 1박 숙박함
답변 제공: Henry 님, 2023년 8월 9일
Angela, Thank you for staying with us.

10/10 - 훌륭해요

Lucia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Area muy tranquila y accesible.
2023년 7월에 2박 숙박함
답변 제공: Henry 님, 2023년 7월 19일
Lucia, This review made our day!

2/10 - 너무 별로예요

Maria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sucio y mal olor a humedad
2023년 7월에 2박 숙박함
답변 제공: Henry 님, 2023년 7월 12일
Maria, Sorry for missing the mark. We will be addressing your concerns.

10/10 - 훌륭해요

Dhaval

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 7월 6일
Dhaval, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

8/10 - 좋아요

Cynthia

2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 7월 25일
Cynthia, Thanks for staying with us. We appreciate your rating.

6/10 - 괜찮아요

Glendetta

별로예요: 청결 상태, 객실의 편안함
Worst hotel ever
This was a not so good stay. They did not clean the room once on our stay. I’m sure there was black mold on the carpet, which was nasty & sticky
2023년 6월에 3박 숙박함
답변 제공: Henry 님, 2023년 6월 30일
Glendetta, Sorry for missing the mark. We will be addressing your concerns.

2/10 - 너무 별로예요

Michelle

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Carpet in room was filthy and wet! Walls were marred and dirty Will never stay at another Days inn again Staff at front desk however was friendly and efficient
2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 30일
Michelle, We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

4/10 - 별로예요

Sharon

별로예요: 숙박 시설 상태 및 시설
I understand that the property is under updates but the room smelled strongly of mildew. I couldn't tell if the smell was coming from the air conditioner or the carpet, it was bad. The hallways had no carpet just concrete and tack strips, it would have been nice to have been notified before i arrived that this place was being renovated. I would have chosen somewhere else to stay.
2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 27일
Sharon, We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

8/10 - 좋아요

Chuck

2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 7월 19일
Chuck, Thank you for staying with us.

10/10 - 훌륭해요

jon

2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 7월 12일
Jon, Thank you for staying with us.

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Price for the area!
Overall it was a pleasant stay. A/C worked great. Shower pressure was good. Everything was in working order. The bed was fine. The carpet had a sticky spot near the bed where a prior guest probably spilled something but overall the carpet looked clean. The bathroom was clean and in good condition. I had to leave early so I wasn't able to try out the Breakfast.
2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 23일
We value your business and appreciate your feedback. We will be addressing your concerns.Thank you for your review again and hope to see you again for future stays.

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 8일
Rita, Thanks for staying with us.

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel was transitioning from Baymont to Days Inn. It was under complete construction renovation. Lots of painting and cleaning going on. The carpet had been removed from the hallways, awaiting replacement. Henry Patel, the general manager made our stay as good as possible considering the circumstances.
2023년 5월에 4박 숙박함
답변 제공: Henry 님, 2023년 6월 2일
Robert, Thank you so much for your valued and appreciated feedback about our property. We hope that you will consider staying with us again soon so we can give you better service than before!

6/10 - 괜찮아요

Oliver

2023년 5월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 2일
Thank you for staying with us.

4/10 - 별로예요

Manjit

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was not as described, window coverings falling off and bed bugs.
2023년 5월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 2일
Manjit, We are renovating our property. Sorry for the inconvenience.

4/10 - 별로예요

ilija

2023년 5월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 13일
Thank you for your rating.

8/10 - 좋아요

Richie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent rooms for price, not double queen beds and facility was under construction but other than that, I was please.
2023년 5월에 1박 숙박함
답변 제공: Henry 님, 2023년 6월 2일
We value your business and appreciate your feedback. Thank you.

4/10 - 별로예요

Jason

연인과의 여행
좋아요: 직원 및 서비스
There were people making noise the entire night. People yelling in the parking lot at 3am. People walking up and down the halls until I left at 5am. The walls were paper thin. I paid for two nights and went to the motel after work long enough to check out and just ate the cost of the second night. It was worth losing $105 to NOT have to stay there a second night. The staff was friendly, but the building and the other people made that place suck. They couldn’t pay me to stay there again.
2023년 5월에 2박 숙박함
답변 제공: Henry 님, 2023년 5월 17일
We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

6/10 - 괜찮아요

Tiffany

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Under construction
2023년 4월에 1박 숙박함
답변 제공: Henry 님, 2023년 5월 10일
Sorry for the inconvenience as we are underway renovation. We look forward to welcoming you all soon.