바(숙박 시설 내)

래디슨 호텔 포트 워스 노스-파슬 크리크 여행 후기

3.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1166개 이용 후기 중 481개" "
평점 8 - 좋아요. 1166개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1166개 이용 후기 중 176개" "
평점 4 - 별로예요. 1166개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 1166개 이용 후기 중 132개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
;)
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Bobbette 님, New BRAUNFELS

연인과의 여행
별로예요: 편의 시설/서비스
My husband became suddenly ill and I tried to cancel our room and they will not give us a refund
2024년 5월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 19일
Thank you for your feedback. We are truly sorry to hear about your husband's sudden illness and hope he is feeling better now.As much as we empathize with your situation, our policy, as stated in the terms of the pre-paid reservation, does not allow for refunds for cancellations made less than 24 hours before arrival. This policy ensures that we can manage our reservations effectively and maintain the quality of service for all our guests.We appreciate your understanding and hope to have the opportunity to welcome you in the future under better circumstances.

4/10 - 별로예요

Michele

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not one room ready for check in at 3:21pm even though check in time is 3pm. Smells bad. Saw a roach on the floor. This is a run down area with people lingering around all day and night outside the building. Housekeepers propped the door open so anyone could walk in without a card. Shuttle on runs on weekends. Will not return. Only positives were comfortable bed and hot water.
2024년 5월에 3박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 20일
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. We are actively addressing the issues you mentioned, including ensuring rooms are ready by check-in time, improving cleanliness, and enhancing security measures.We’re glad to hear you found the bed comfortable and enjoyed the hot water. Your feedback is invaluable as we strive to improve our services. We hope you'll consider giving us another chance in the future.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 17일
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 4박 숙박함
답변 제공: Ashley Henson 님, 2024년 5월 15일
Thank you for taking the time to share your feedback. We appreciate your honesty and would love to learn more about your experience. If there's anything specific that we can improve upon or any issues you encountered, please let us know. Your satisfaction is our top priority, and we're committed to making your next experience even better.

6/10 - 괜찮아요

Ana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was unclean, the microwave has food inside from the last guest and the carpet wasn't vacuum
2024년 5월에 2박 숙박함
답변 제공: Ashley Henson 님, 2024년 5월 15일
We're genuinely sorry to hear about your disappointing experience. Cleanliness is a top priority for us, and we apologize for falling short of your expectations. Rest assured, we're addressing this with our housekeeping team to ensure that such oversights do not happen again. Your feedback is invaluable in helping us improve, and we hope you'll give us another chance to provide you with the exceptional stay you deserve.

2/10 - 너무 별로예요

Caleb

연인과의 여행
This is the worst hotel experience I ever had. I’m a truck driver here for work. Went to the front desk for a fork early Sunday morning at 1:30am. They were out of spoon and forks. Lady was not professional at all ,not even in uniform. Microwave to my room didn’t work. Elevators are old. Had to keep resetting key card. Whole room was a disappointment. Paid 400 for the room couldn’t get a decent tv. Bed sheets don’t fit the bed. Overall 0 stars.
2024년 5월에 3박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 13일
We are deeply sorry to hear that your stay fell short of expectations and that you encountered several issues during your time with us. Rest assured, we take your feedback seriously and are committed to addressing the concerns you raised. We apologize for any inconvenience caused by the lack of utensils and the non-functional microwave in your room. Additionally, we apologize for any inconvenience caused by the key card and room amenities. Your comments regarding the professionalism of our staff and the condition of our facilities are also noted, and we will take steps to ensure improvements are made. We understand your frustration and disappointment, and we sincerely apologize for any inconvenience you experienced. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

6/10 - 괜찮아요

Alma

가족 여행
We have stayed here more than a couple of times. We were not satisfied with the room we got this time. The toilet didn’t work properly, the tub water did not drain properly. When they cleaned our room they left us 1 towel for my husband and I. No soap to wash our hands, so we used the body wash as hand soap. We were really disappointed this time around.
2024년 5월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 13일
We sincerely apologize for the disappointing experience you had during your recent stay with us. It's concerning to hear that the room cleanliness and amenities fell short of your expectations, especially considering your loyalty as returning guests. Please know that this does not reflect the high standards we aim to uphold. Your feedback is invaluable, and we will address these issues immediately to ensure they are rectified. We truly value your continued patronage, and we hope to have the opportunity to regain your trust and provide you with the exceptional stay you deserve on your next visit.

2/10 - 너무 별로예요

Keisha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible experience and I won't be returning.
2024년 5월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 13일
We're truly sorry to hear about your disappointing experience. We strive to provide all our guests with exceptional service and accommodations, and it's disheartening to learn that we fell short during your stay. Your feedback is important to us, and we would greatly appreciate the opportunity to address any specific concerns you may have had. Please feel free to reach out to our team directly so we can make things right. Thank you for sharing your experience, and we hope to have the chance to welcome you back in the future and provide you with the exceptional stay you deserve.

2/10 - 너무 별로예요

Ana

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mattress spots of blood
2024년 5월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 13일
We are deeply concerned to hear about your experience during your recent stay. The cleanliness and comfort of our accommodations are of the utmost importance to us, and it is distressing to learn that we fell short in meeting your expectations. Please accept our sincerest apologies for any discomfort or inconvenience this may have caused. Rest assured, we take your feedback very seriously and have taken immediate steps to address this issue with our housekeeping team to prevent any recurrence. We hope you will consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's was nice. Close to everything we had planned.
2024년 4월에 3박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 7일
Thank you for your feedback! We're delighted to hear that our location suited your plans perfectly. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

elethea hyacinth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay and so we extended it .
2024년 5월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 7일
Thank you for choosing to extend your stay with us! We're delighted to hear that you enjoyed your time here. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back again in the future!

10/10 - 훌륭해요

elethea hyacinth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean area staff where very friendly courteous, Ready to help I got my favorite front desk agent a you mighty man of Valor I don't not sure of his name Jarod but he is one of the best I say he is a Fixer.Resturant delicious breakfast Buffet, Lunch and Dinner my husband and I we enjoyed stayed there.
2024년 4월에 5박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 7일
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you found our staff to be friendly and courteous, and it's wonderful to know that you had such a positive experience with your favorite front desk agent - sounds like he's truly a gem! We're glad he made such a lasting impression on you. It's also fantastic to hear that you enjoyed our delicious breakfast buffet, as well as lunch and dinner. We always strive to provide a memorable dining experience for our guests, and we're delighted to hear that you and your husband had such an enjoyable stay with us. We hope to welcome you back again soon for another wonderful experience!

10/10 - 훌륭해요

Gema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 5월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 6일
Looks like you had a good stay! Thank you for leaving a review and we hope to have you back again soon.

6/10 - 괜찮아요

Kathleen

Decent hotel providing all you need for a comfortable stay
2024년 2월에 2박 숙박함
답변 제공: Ashley Henson 님, 2024년 4월 30일
Thank you so much for taking the time out to leave us a review. Looks like we could have done better. If there is anything we can do please feel free to reach out!

6/10 - 괜찮아요

Patti

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Would not be staying here again. Rooms were out dated with stains on the beds, walls and floor. Bathroom walls were coming out and shower tub was dirty. First room were in had ants and bugs, the stuff was nice enough to let us move rooms.
2024년 4월에 4박 숙박함
답변 제공: Ashley Henson 님, 2024년 4월 30일
I'm sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and we sincerely apologize for the condition of the rooms you encountered. Rest assured, we are taking immediate action to address the issues you've mentioned, including a thorough inspection of our rooms to ensure they meet the standards we strive for.We appreciate your acknowledgment of our staff's efforts in accommodating your room change, but it's clear we fell short of providing the comfortable and clean environment you expected and deserve. Please know that we're committed to making necessary improvements to regain your trust and confidence in us.If there's anything else you'd like to share or if you'd be willing to provide more details about your stay, please don't hesitate to reach out. We genuinely value your input and hope for the opportunity to welcome you back in the future for a much-improved experience.

10/10 - 훌륭해요

Leticia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was absolutely wonderful. Staff was friendly & knowledgeable about attractions. Pool & hot tub were clean & a big plus for us! Breakfast buffet was good!
2024년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 28일
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

kristi

2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 26일
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score. If you would care to share on the issues you had, so we can address them and get them fixed.

8/10 - 좋아요

david

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 3박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 16일
Thank you for taking the time to leave us a review! We appreciate your positive feedback. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 15일
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to welcoming you back in the future!

4/10 - 별로예요

Jordyn

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The shower/tub was broken.
2024년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 14일
We are truly sorry to learn that you encountered issues with the shower/tub during your stay with us. Providing a fully functional and comfortable experience for our guests is our top priority, and we sincerely apologize for falling short in this regard. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience.

6/10 - 괜찮아요

Melissa

연인과의 여행
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 14일
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score. If you would care to share on the issues you had, we can address them and get them fixed.

10/10 - 훌륭해요

Shukuru

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a good place to stay
2024년 4월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 14일
We appreciate the great review score and we're super glad that you had a wonderful stay. We re known for our great service and value and I hope you will come back soon and bring friends!

8/10 - 좋아요

Mary

In an industrial area but did the job.
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 12일
Thank you for taking the time to share your feedback. We're glad to hear that our facility served its purpose for your needs, despite its location in an industrial area. If there's anything specific you feel we could improve upon to enhance your experience further, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again in the future.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff and rooms. It was completely booked due to the eclipse, and we had no noise issues at all. The pool and hot tub were a perfect way to start the day.
2024년 4월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 4월 9일
So glad you were able to get a room with us and hopefully you were able to see that amazing full eclipse. So Cool! It is also nice that you were able to enjoy our indoor, heated pool and hot tub while you were here with us. I do hope you will be able to come back and see us in the future and thanks so much for the great review!

10/10 - 훌륭해요

Rebecca

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and convenient location
2024년 3월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 4월 9일
Thanks so much for the great review score! We love to hear from our guests when we do a great job and we would love t have you back at the property in the future! See you soon!!!

10/10 - 훌륭해요

Rebecca

단체 여행, 연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Rooms were clean and hotel has a fun bar and club.
2024년 4월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 4월 8일
Thanks so much for the great review! We do have a great dance club Cassidy's and we pride ourselves as having the best maintained and cleanest rooms in Fort Worth!Hope to see you back at the Radisson in the future for more great stay experiences.

10/10 - 훌륭해요

justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Rick The GM 님, 2024년 4월 9일
We appreciate the great review score and we're super glad that you had a wonderful stay. We re known for our great service and value and I hope you will come back soon and bring friends!

4/10 - 별로예요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was awesome, the night club was so much fun but let's discuss the hotel itself. It has such potential but there are soo many issues. First the fountain has green alge in it, that is just lazy. It is such a beautiful space, it just desperately needs some attention. The rooms were a good size but the mattress was so bad that my husband and I both rolled to the middle because of a massive sinking spot. The air conditioning did not work at all, we couldn't even get the fan to come on and everyone on our side of the hotel was having trouble with the key cards. There were 5 couples, like us, trying over and over to open their doors. This is such a cool place, please invest and upgrade or I fear the new hotels around will be the end of this diamond in the rough.
2024년 4월에 1박 숙박함
답변 제공: Rick The GM 님, 2024년 4월 8일
Thank You so much for your thorough and candid review of our property. We do have the best staff and overall friendly atmosphere in our area of town. While we are in need of a little renovation "love" we are still maintaining our product and cleanliness to overcome some of our "challenges". The hotel will be undergoing significant renovations hopefully beginning late in the fourth quarter, 2024 so be on the lookout for more information on that coming soon!

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Love the hot tub, it was great. The room was not cleaned well but it was taken care of pretty quickly
2024년 4월에 1박 숙박함
답변 제공: Ashley Henson 님, 2024년 4월 6일
Thank you for your feedback! We're delighted to hear that you enjoyed the hot tub during your stay. However, we apologize for any inconvenience caused by the cleanliness issue in your room. We appreciate your understanding and are glad to know that our team promptly addressed the issue for you. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a flawless experience in the future.

2/10 - 너무 별로예요

Bradley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ashley Henson 님, 2024년 4월 3일
Thank you for taking the time out to leave us a review! Looks like we could have done better based on this review score? If you would care to share on the issues you had we can address them and get them fixed.

4/10 - 별로예요

Richard

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Ashley Henson 님, 2024년 4월 2일
It appears that you had a decent stay but it could have been a little better. If there is anything we can do better for your next stay, please do not hesitate to reach out to me and i will try to make it happen. Thanks for the review and I hope to see you back soon!

8/10 - 좋아요

Isabelle

좋아요: 청결 상태, 편의 시설/서비스
Bien
2024년 3월에 4박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 31일
Thanks for the good review score! I appreciate the feedback and I hope you will come back soon!

8/10 - 좋아요

Ramón

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Frühstück!
2024년 3월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 28일
Thanks for the good review score from your last stay! I appreciate the feedback and I hope you will come back soon!

10/10 - 훌륭해요

Savannah

가족 여행
좋아요: 편의 시설/서비스
I love this place i wish they had a Radisson in every city
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 22일
Thank you so much for your wonderful review! We're thrilled to hear that you love staying with us and that you had such a positive experience. We truly appreciate your kind words and your loyalty. While we may not have a Radisson in every city, we hope to continue providing you with exceptional service and memorable stays whenever you visit us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 - 좋아요

Athena 님, Fort Worth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient and reasonably priced
2024년 3월에 5박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 22일
Thank you for taking the time to leave your feedback. We're pleased to hear that you found our hotel convenient and reasonably priced. Providing a positive experience for our guests is our top priority, and we're glad to know that we met your expectations in this regard. If there's anything else we can do to improve your next stay or if you have any further comments, please feel free to let us know. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Faith

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room smelled, the towels were dirty, the floors were uneven, there were cracks in the walls and ceilings, and the tank in the toilet was empty and would not flush
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 18일
We sincerely apologize for the disappointing experience you had during your stay. Rest assured, we take your feedback seriously and will address these issues immediately to ensure a better experience for future guests. Thank you for bringing these concerns to our attention.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 19일
Thank you immensely for your glowing review! We genuinely appreciate your support and hope to have the pleasure of welcoming you back soon

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It showed on the reservation that there was a 55 in tv in the room and there wasn’t it was a smaller that was kind of a let down
2024년 3월에 2박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 16일
Thank you for your feedback. We apologize for the discrepancy regarding the TV size in your room. Your satisfaction is our top priority, and we regret any disappointment this may have caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 16일
Thanks for the good review score from your last stay! I appreciate the feedback and I hope you will come back soon!

8/10 - 좋아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, good quality for price.
2024년 3월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 12일
Thanks for the review! We are known in Fort Worth as a great value hotel for the money. We are clean, well-maintained and safe. Hope to see you back again in the future!!!

8/10 - 좋아요

Jennifer

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t have an ironing board in my room and for a king size bed they had 4 very flat pillows. Unfortunately I was woken a few times by drunken adults after 3am yelling profanities throughout the hallway and none of the employees said anything to the individuals.
답변 제공: Rick The GM 님, 2024년 3월 12일
Thanks so much for taking the time to let me know about your recent stay. I am so sorry about the drunken Spring Break idiots. We did end up kicking out about 10 rooms of "adults" who were making way too much noise over the weekend. Unfortunately, it took some time to get them out and they really made our staff and many guests uncomfortable. I am sorry we let you down and I assure you, this is NOT the norm for this property as we have a ZERO tolerance policy for noisy and unruly guests.

10/10 - 훌륭해요

Kileigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 12일
Thanks so much for the great review score! So glad you had a great stay and we do hope you will come back in the near future!!!

10/10 - 훌륭해요

Tessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was kind and the food was delicious. Beautiful lobby and room
2024년 3월에 1박 숙박함
답변 제공: Mary Margaret, Sales Office 님, 2024년 3월 7일
Hi Tessa, thanks for the great review! We are so glad to hear that you had a wonderful stay at our hotel!

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 5일
It appears lie you had a great stay with us! We sure hope you will come back soon for more great memories and value at the Radisson!

8/10 - 좋아요

Nashua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super nice .
2024년 3월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 5일
Thanks for the Shout Out to our amazing staff here at the Radisson!! So nice to see that you had a good stay with us and we do hope you will come back to see us again in the future!

2/10 - 너무 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 5일
Uh Oh! I guess we let you down in a really big way based on this review score? If you would care to opine on what happened, we would love to hear about it. I am sorry for letting you down.

2/10 - 너무 별로예요

Benjamin

2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 22일
We are deeply sorry to hear about your disappointing experience. Please accept our sincere apologies for any inconvenience or dissatisfaction you encountered during your stay.

6/10 - 괜찮아요

Cadyn

2024년 2월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 2일
It appears that your stay was "OK" but there may have been some opportunities for improvement. I'm sorry if we let you down in any way. We do care about our guest's stay experience so if there is anything we can do to make your stay better next time, please let us know.

6/10 - 괜찮아요

Kimberlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff were very nice and the breakfast was good. We slept well, the bed was comfortable and the shower was nice. The condition of the property made it feel run down. The doors to the rooms, the lighting in the hallway, the scratches on the walls and in the elevator, the decor in the lobby didn’t make it feel like a nice motel though we paid nice motel price for the room. Also, there was a sign in the elevator asking people to not leave a review if it wasn’t an 8 or higher.
2024년 2월에 2박 숙박함
답변 제공: Rick The GM 님, 2024년 3월 2일
Thanks so much for the review of your recent stay. While we are an older property, we are known for our cleanliness and well-maintained product. We do care about our guests stay and I am sorry if the overall property did not make you feel comfortable. Our elevator sign is designed to elicit feedback from our guests. If you cannot give us an "8" or higher, we urge you to let us know so we can fix whatever issues you may have experienced.