저자극성 침구, 책상, 다리미/다리미판, 무료 유아용 침대

수퍼 8 바이 윈덤 포트 워스 노스 여행 후기

2 out of 5
수퍼 8 바이 윈덤 포트 워스 노스
5225 N Beach St, Fort Worth, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 908개 이용 후기 중 335개" "
평점 8 - 좋아요. 908개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 908개 이용 후기 중 173개" "
평점 4 - 별로예요. 908개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 908개 이용 후기 중 60개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 9박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 6일
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any areas where you believe we excelled, please let us know. We appreciate your positive feedback and hope to welcome you back again in the future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cesar

No pude hospedarme por qué expidia no pago
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 30일
Dear Guest,We are very sorry to hear about your experience. We understand how frustrating this type of situation can be and we apologize for any inconvenience you have experienced. Please do not hesitate to contact our customer service team to resolve this issue as soon as possible. We hope to have the opportunity to welcome you in the future and offer you a smooth stay.Sincerely, Hotel Manager

6/10 - 괜찮아요

Pedro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
full attention my fridge froze my sodas and some blue up. lower temp after first day ok cleaned
2024년 4월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 25일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the issue with your fridge during your stay. Our goal is to ensure all guests have a comfortable and enjoyable experience, and we regret falling short in this instance. We've taken note of your comments and will address them promptly to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Javier

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was real nice, place was quiet and
2024년 4월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Javier,Thank you for sharing your positive experience with us on Expedia. We are delighted to hear that you found our staff nice and enjoyed the quiet atmosphere. Your feedback is appreciated, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Anghel

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 2일
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Krystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and well maintained. Walking distance to a few restaurants. Friendly and helpful staff.
2024년 4월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thank you for your outstanding review on Expedia! We're delighted to hear that you found our hotel to be very clean and well-maintained. Providing a comfortable and pleasant experience for our guests is our priority, and we're thrilled that we met your expectations. It's great to know that our proximity to restaurants and the friendliness of our staff added to your overall enjoyment. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Quentina

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Dear Guest,Thank you for sharing your feedback with us. We value your input and apologize if your experience did not meet your expectations. If there are specific areas where you believe we can improve, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Zoila 님, Houston

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tiene una pésima atención en front desk me negaron la piscina solo por ser de la comunidad LGBT es un hombrejj no Indu en recepción que le grita a las personas
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,We are deeply sorry to hear about your unsatisfactory experience. Discrimination has no place at our establishment and we take these allegations very seriously. We will investigate this matter thoroughly and take necessary steps to address any unacceptable behavior by front desk staff. Please accept our apologies for any inconvenience this has caused. We value diversity and are committed to providing a welcoming and respectful environment for all our guests. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

4/10 - 별로예요

John

Poor condition generally. Floors creaked, heard way too clearly what was happening in other rooms, fridge and A/C noisy.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback regarding the condition of our facilities is concerning, and we take such matters seriously. We will address the issues you mentioned with our maintenance team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more comfortable experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jared

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Bed was 8.0 comfort. 6.0 cleanliness. Shower was 8.0 but dirty. We wiped almost the whole place down it was nasty.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 14일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the bed and shower to be comfortable, but we apologize for any cleanliness issues you encountered during your stay. Your comments are concerning, and we will address them promptly to ensure a more pleasant experience for our guests in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Guest,Thank you for your feedback on Expedia! We appreciate your rating. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. Your input is valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Elizabeth

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was not even allowed to check in because they over booked even though I made a reservation
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 3일
Dear Guest,We sincerely apologize for the inconvenience you experienced with your reservation. Overbooking is not the standard we aim to uphold, and we deeply regret the impact on your plans. Your feedback is important, and we will investigate this issue to prevent such occurrences in the future. If there's anything we can do to rectify this situation or if you have further details to share, please reach out to us directly. We value your feedback and hope for the opportunity to make it right in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 3일
Dear Guest,Thank you for taking the time to leave a review on Expedia. We appreciate your positive feedback about our staff. If there are other aspects you enjoyed or any suggestions for further improvement, please feel free to share. Your input is valued, and we look forward to welcoming you back on your future visits.Sincerely, Hotel Manager

6/10 - 괜찮아요

Khrissen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It was good
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 30일
Dear Guest,Thank you for your feedback. We're glad to hear that your experience was good. If there are areas where we can improve and make your stay even better in the future, please let us know. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Cinthia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay there
We showed up at 3 AM to check in and they sold our room!!!!!!!!! Terrible service. He said he was not going to hold our room because it was too late.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 29일
Dear Guest,We sincerely apologize for the inconvenience during your late check-in. Your experience is not reflective of our standards, and we are investigating to prevent such occurrences in the future. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 24일
Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay. We are thrilled to see that you had a 5 out of 5 experience with us. Your satisfaction is our priority, and we appreciate your support. If there are any specific highlights or aspects of your stay that you would like to mention, please feel free to share. We look forward to the opportunity of hosting you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 24일
Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay. We are delighted to see that you had a 5 out of 5 experience with us. Your satisfaction is our priority, and we appreciate your support. If there are any specific highlights or aspects of your stay that you would like to mention, please feel free to share. We look forward to the opportunity of hosting you again in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Robin

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 22일
Dear Guest,Thank you for taking the time to share your feedback on your recent stay. We appreciate your positive rating. We would love to hear more about your experience and any specific aspects that contributed to your rating. Your insights are valuable as we continually strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and nice personal
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Thank you for your positive review! We're thrilled to hear that you found our rooms clean and our staff nice. Your feedback is appreciated, and we hope to provide you with another excellent experience during your next visit.

4/10 - 별로예요

Brandy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The door to my room did not close and latch. There was no way to engage the dead bolt show. So to enter my motel room. All I had to do was push the door open no key needed.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 17일
Dear Guest,We sincerely apologize for the security issue you encountered with the door to your room. Your safety and comfort are of utmost importance to us, and we regret any inconvenience this may have caused. We take your feedback seriously and will address the door mechanism promptly to ensure such issues are rectified. If there is anything else you'd like to share or if you have further concerns, please feel free to provide more details. We appreciate your understanding and hope to have the opportunity to provide you with a more secure and pleasant stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nicest Super 8
Very clean room. Clean bathroom. Negatives: refrigerator didn't work, clerk kept promising to replace...never did. I had to make trips to the ice machine. Bathroom had a horrid odor, couldn't find the source, bathroom was immaculate.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for sharing your feedback with a rating of 6/10. We're pleased to hear that you found the room and bathroom clean. However, we apologize for the issues with the refrigerator and the unpleasant odor in the bathroom. This is not the experience we aim to provide, and we will address these concerns promptly to ensure a better stay for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

8/10 - 좋아요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for taking the time to provide your feedback with a rating of 4/5. We appreciate your input. If there are specific areas where we can improve or if you have any comments, please feel free to provide more details. We hope to have the opportunity to enhance your experience during future visits.Sincerely, Hotel Manager

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Guest,Thank you for your perfect 5 out of 5 rating on Travelocity! We're thrilled to receive such positive feedback. If there's anything specific you enjoyed about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mizrain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for just one night and it totally worth the trip!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Guest,We're thrilled to hear that your one-night stay was worth the trip! Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again for another enjoyable visit.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jennifer

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
treats guest horribly if they have medical issues
ended up with pneumonia while i was there. had 2 asthma attacks in one day and had to call paramedics twice. after the second time the manager told me i had to leave and had 30 mins to be out, because having the paramedics there made his hotel look bad. manager also stated i wouldnt get a refund for my remaining 3 days due to no fault of my own
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Guest,We are deeply sorry to learn about the health challenges you faced during your stay. Your well-being is our utmost concern, and we regret any distress caused. We appreciate your feedback, and we will thoroughly investigate the reported incident to ensure it doesn't happen in the future. Our sincere apologies for any inconvenience, and we wish you a swift recovery. If you could provide more details directly, we would like to address your concerns promptly.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Kathryn

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast selection consisted of waffles and white bread slices and coffee. Room was not in good repair.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Guest,We sincerely apologize for the shortcomings you experienced during your stay, as indicated by your 1 out of 5 rating. Your feedback is crucial, and we take your comments seriously. We regret that the breakfast selection and the condition of your room did not meet your expectations. Rest assured, we are investigating these issues to make the necessary improvements. If there are specific details you would like to share or if there's anything we can do to address your concerns, please let us know. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Staci

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Guest,Thank you for the perfect rating! We're thrilled to see that you had an excellent experience during your stay. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!!Sincerely, Hotel Manager

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Reinier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena atención
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Guest,We sincerely appreciate his kind words about the good care he received during his stay. We are pleased to know that our team met his expectations. We hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

6/10 - 괜찮아요

Jesus

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Random people hanging out in the parking lot. In their cars. Breakfast was waffles and coffee or juice. Under remodeling the place so it’s not neat. Should be better in the long run
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Guest,Thank you for sharing your feedback with us. We appreciate your understanding during our remodeling process and apologize for any inconvenience caused by the current appearance of the property. Your comments regarding the parking lot activity and breakfast options are noted, and we will take steps to address these areas for improvement. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay no problems ! I book here often because of the convenience and location!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Jackie,Thank you for your wonderful feedback! We are delighted to hear that you had a great stay and appreciate your loyalty in choosing our hotel frequently. It's fantastic to know that our convenient location meets your needs. We look forward to welcoming you back on your next visit and providing you with another seamless and enjoyable experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 4일
Dear Guest,Thank you for taking the time to leave a perfect 10 out of 10 rating for your recent stay. We appreciate your positive feedback, and we're delighted to hear that you had an exceptional experience. Your satisfaction is important to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Vela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They was remodling but our room had already finished. I had booked a room with bath and shower for handy cap. Was informed there were no tubs in room with 2 beds i cant stand long enough to take a shower and there was no place to sit in shower.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Guest,I'm sorry to hear about the inconvenience you experienced during your stay. It's important to us that all our guests are comfortable, and I apologize for the oversight regarding your specific accessibility needs. If you decide to stay with us again in the future, please contact our reservations team in advance to ensure we can provide a room that better suits your requirements. Your feedback is valuable, and we'll use it to improve our services and make necessary adjustments for guests with specific needs. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Melicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Priced right, great location
Hotel looks clean from outside, well lit parking lot. Best location! Front door faces fhe backs of an ihop & Texas Roadhouse, an large conveinet store/gas station an direcrly behind is a waffle house & several stores. Literally everything walking distance! Hotel is being renovated which I did not mind. Check in & check out was a breeze! Room was muggy but ac turned on an cleared that quick, beds were very comfortable! Bathroom was clean. It was a quick stay just one night. Felt safe with our kids. Breakfast was coffee juices an Tx shaped waffles. Will stay again!
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Guest,Thank you for sharing your detailed feedback about your stay. We're delighted to hear that you found the hotel well-located, clean, and in a convenient area with numerous amenities within walking distance. It's great to know that the check-in and check-out process was easy and efficient. We're also pleased to hear that the beds were comfortable, and you felt safe with your children during your stay. Your comments about the renovation and breakfast options are noted, and we appreciate your understanding. We look forward to hosting you again and providing you with another comfortable and enjoyable stay.Sincerely,Hotel Manager

6/10 - 괜찮아요

Julien

가족 여행
Average
답변 제공: Hotel Manager 님, 2023년 10월 19일
Dear Guest,Thank you for sharing your rating. We appreciate your feedback. If there are specific areas where you believe we can improve and make your next stay better than average, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,Hotel Manager

2/10 - 너무 별로예요

Stephen

2023년 9월에 13박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Guest,We're sorry to see your 1-star rating. If you have specific concerns or feedback that you'd like to share with us, please feel free to provide more details. We value your input and aim to improve the guest experience based on your feedback.Sincerely,Hotel Manager

4/10 - 별로예요

Gilbert Alvarez

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Guest,Thank you for sharing your feedback. We're sorry to see your 2 out of 5 rating, and we'd like to learn more about your experience to improve. If you're willing to provide specific details about what led to your rating, we would greatly appreciate it. Your input is essential for us to address any issues and ensure a better experience for our guests.Sincerely,Hotel Manager

6/10 - 괜찮아요

Adam

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
It was an ok stay
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Guest,Thank you for your feedback and for sharing your experience. We appreciate your comments. We understand that your stay was okay, and we always strive to make our guests' experiences exceptional. If there are any specific aspects where we can improve and turn an okay stay into a great one. Your feedback is valuable to us, and we are committed to making improvements based on your input.Sincerely,Hotel Manager

10/10 - 훌륭해요

Shunkedra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Guest,Thank you for your 5 out of 5 rating. We're delighted to see that you had an excellent stay, and your positive feedback is truly appreciated. If you ever have more to share about your stay or if there's anything we can do to make your future visits even more outstanding, please don't hesitate to reach out. We look forward to welcoming you again.Sincerely,Hotel Manager

8/10 - 좋아요

Fred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 4일
Dear Guest, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Dinu

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Me and my friend got bed bugs bytes
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 2일
Dear Dinu,We have taken note of your remark about the bed bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. You will have a pleasant stay next time. Looking forward to seeing you back. Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Okay not sure I would stay again until remodeled
Hotel going through a remodel. Found two roaches in the bathroom, previous travelers had covered the smoke alarm with plastic, and the a/c rattles very loudly when it comes on each time. Alarm clock was broken. Hair dryer look like it had something brown smeared all over it and hair stuck to it. Employees were very friendly and helpful. Loved the ft worth picture on the wall.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Dear Guest,We appreciate your feedback and apologize for the inconveniences you encountered during your stay. We are actively working on renovations to improve our facilities. Your comments regarding cleanliness and maintenance have been noted and will be addressed promptly. We're glad you found our staff friendly and enjoyed the Ft. Worth picture. We hope you'll consider staying with us again after our renovations are complete.Sincerely,Hotel Manager

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 29일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not worth what we paid
It was an ok stay, BUT I would pay more somewhere else to not stay here again. The room had AC. The carpet was grungy and dirty. I killed two small roaches in the bathroom. The bathroom was ok clean. The room had a musty smell. I needed to use the ironing board as we were in town for a funeral, it was very bent and kept falling over. Breakfast was super disappointing - waffles or toast that’s it! Coffee or juice in tiny cups. Covers had cigarette burns. The smoke detector was ripped out. Need I say more?
2023년 9월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 27일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 27일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay. no issues, ground floor rooms have been renovated. Could improve on breakfast items. Only Waffles and toast. Other Super 8's we've stayed at offered hot breakfast, cereal, yogurt, fruit. IHOP within a short walk, other eateries close-by on N. Beach. Easy access to interstate.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 16일
Dear David,Thank you for your great feedback! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Daljit 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay at this place neat and clean
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 8일
Dear Guest,Thank you for your wonderful 5/5 rating and your loyalty to our hotel. We appreciate your kind words and are delighted to know that you consistently find our place neat and clean. Your continued support means a lot to us, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

johnny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 8일
Dear Johnny,Thank you for your positive 5 out of 5 rating. We're pleased to hear that you had a good stay with us. If you have any specific comments or suggestions to make your next visit even better, please feel free to share. We appreciate your feedback and hope to have the pleasure of serving you again in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

isabel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hay que lavar las alfombras porque el olor ah cigarro es mucho.
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the lingering smell of smoke in the carpets. We take cleanliness seriously, and we will address this issue promptly by deep cleaning the carpets to ensure a fresh and smoke-free environment for our guests.We appreciate your feedback as it helps us improve our services. If you have any other concerns or suggestions, please feel free to let us know. We hope to welcome you back in the future with a better experience.Sincerely,Hotel Manager