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OYO Hotel Palma Real

3.0 star property
Travelers find an ideal blend of relaxation and convenience at this welcoming property, with its inviting pool, garden paths, and easy access to local attractions.

Choose dates to view prices

OYO Hotel Palma Real sits in a vibrant neighborhood where guests can relax on the sunny terrace or cool off in the outdoor pool. The property offers free self parking, and WiFi keeps everyone connected while they explore the nearby attractions the area has to offer.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Two beds)

Down comforters, pillowtop beds, in-room safe, desk

Superior Room (Two beds)

  • 15 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room (Three beds)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room (Three beds)

  • 13 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Single Room

Down comforters, pillowtop beds, in-room safe, desk

Basic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Located in Francisco Uh May, OYO Hotel Palma Real is near the beach. SFER IK UH MAY and Regional Museum of the Eastern Coast are cultural highlights, and some of the area's attractions include Holistika Art Walk and Xel-Há Park. El Toh Ecopark and LabnaHa Ecopark Adventures are also worth visiting. Visit our Francisco Uh May travel guide
Map
Carretera Federal Tulum-Coba km 21.5, Mza. 17 Lt. 4, Francisco Uh May, QROO, 77796

What's nearby

  • Gran Cenote
    Gran Cenote
    25 min drive - 22.7 km
  • Tulum National Park
    Tulum National Park
    37 min drive - 32.6 km
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    39 min drive - 31.2 km
  • Tulum Monkey Sanctuary
    21 min drive - 19.2 km
  • Cenote Calavera
    28 min drive - 25.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    112 min drive

Restaurants

  • las brasitas
    14 min walk
  • Rancho La Cachimba
    16 min walk
  • Restauran Mari
    9 min walk
  • Ammore Mio
    4 min walk
  • Quecas Chilangas
    3 min drive

About this property

OYO Hotel Palma Real

Property highlights
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at OYO Hotel Palma Real. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a 24-hour front desk, and ATM/banking services
Room features
All guestrooms at OYO Hotel Palma Real boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with tubs or showers and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

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8.8 out of 10, Excellent, 260 reviews
The price is ₩39,311
₩52,695 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
There is limited hot water on site

Frequently asked questions

Does OYO Hotel Palma Real have a pool?

Yes, this property has an outdoor pool.

Is OYO Hotel Palma Real pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at OYO Hotel Palma Real?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at OYO Hotel Palma Real?

Check-out is at noon.

Where is OYO Hotel Palma Real located?

Situated near the beach, this hotel is 2.5 mi (4 km) from SFER IK UH MAY and within 9 mi (15 km) of Cenote Carwash and Cenote Zacil-Ha. Gran Cenote and Temple of Doom are also within 12 mi (20 km).

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Reviews

OYO Hotel Palma Real Reviews

6.2

7.2

Cleanliness

5.6

Location

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 26 out of 76 reviews
Rating 4 - Poor. 15 out of 76 reviews
Rating 2 - Terrible. 9 out of 76 reviews

Reviews

Verified

6/10 Okay

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Village location good if you use crowded collectivo (group taxi/van). Absolutely no services and we were even locked out during the day time. Wasp nest on our door. Cockroach and cigarette butts in lobby. No water pressure. They never cleaned the sheets, trash or towels the whole week. But cheap and a local experience for stories when back home.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the convenience ans friendly staff. The plumbing needs attention. There is no parking past 8pm.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Gilberto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool is dirty, room smells like humidity, walls have filtrstions, no restaurant in the place.
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees dressed like they on the patio at home. Don't say anything. And nothing is clean. Bathroom dirty and the bed wasn't clean. I used my t-shirt to cover the pillow to get some sleep... need better customer service....
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Antonia

Liked: Property conditions & facilities
Disliked: Staff & service
The bathroom had a strong smell like urine. The gentleman in charge was not kind at all. He was somewhat rude, and would take his time to accommodate our needs.
Stayed 8 nights in Jan 2024
Verified

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sughey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados son muy amables y dan muy buen servicio. El hotel cuenta con lo necesario y duermes muy tranquilo.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

sonia

Disliked: Property conditions & facilities
No tienen control de la TV y el aire acondicionado solo esta en una sola temperatura y no la puedes cambiar tampoco habia control del aparato.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

FRANCISCO JAVIER CORTEZ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Según el señor de recepción no tenía reservación, le mostré y siempre se portó grosero y no me dejó hacer check in
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jener Joel

Liked: Cleanliness, room comfort

señal de televisión

en general bien por el precio, sin embargo creo que una buena señal de televisión lo haría mucho mejor.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Juan Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque no está en Tulum es una buena opción para los que viajamos por trabajo a la zona y que requerimos un hotel bueno, comodo y económico.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno buena atención, y limpio bien el lugar gracias
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Maricruz

Liked: Cleanliness, staff & service
Disliked: Amenities
Cuando llegamos no había nadie en la recepción, un chico nos hice el favor de llamar a la persona que nos atendió, nos entregó la llave y nos tuvimos que dirigir solos a la habitación. Cuando llegamos había personas tomando y siguieron hasta muy tarde, en la habitación falta agua caliente en la regadera y alguna sábana para taparse, la alberca no se puede usar porque estaba muy sucia.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
para el precio estuvo todo bien cuartos limpios con clima y la alberca todos los dias la limpian tiene unos culumpios para reposar un rato
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Amber H.

low budget

first dont put toilet paper in the toilet ! thairs no sighns telling you , and they wont plunge your toilet till the next day . second he has the cutest dog , but dog barks alot in the morning and at night . and watch out for dog poop laying around . best part is it was buget friendly , you can catch a buss to and from holel from tulum . witch is cheeper than taxi by alot . its easy to find . and they will let you use thair microwave if your trying to keep a food budget . they only speak spanish . but will be friendly with you if you cant speak much spanish .
Stayed 5 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel con poca atencion y amabilidad de la persona que atiende, saludas y no contesta el saludo solo responde a preguntas que le hagas. lejos de tulum
Stayed 1 night in May 2018
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito confortável, nenhum dos serviços deixa a desejar. Fica um pouco afastado das ruínas de Tulum, mas, por outro lado, está mais perto das ruínas de Cobá. Vale bastante a pena principalmente se estiver com algum carro alugado, pois os táxis cobram caro para ir do centro até lá e os coletivos demoram um pouco. Os funcionários são simpáticos e amáveis.
Verified

4/10 Poor

gladys

Disliked: Cleanliness, property conditions & facilities, room comfort
Aunque sólo llegábamos a dormir al hotel, les falta mejorar su atención al cliente. No saben abordar a los huéspedes.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Excellent customer service, clean rooms would stay here again!!
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para hacer un stop en el viaje, la amabilidad del personal es increíble. La television no tenía señal, pero fuera de eso esta muy bien, limpio y seguro.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en bordure de route tres facile d'acces.

Voyageant seul et étant paraplégique, j'ai eu de l'aide au quotidien avec les responsables de l'établissement, si bien qu'en quelques jours je me suis intégré a eux et je faisais parti de "la famille". Des mon arrivé au motel, ils accouraient pour venir me descendre le fauteuil roulant de ma voiture, me descendre mon sac etc .... vraiment a l'écoute de la personne. Le prix plus que correct pour la dimension de ma chambre et les équipements.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel feo

Horrible experiencia, sucio, lejano sin servicio publicos o tiendas cercanas, tv de burla solo agarra 1 canal y no se ve nada, sin wifi
Verified

4/10 Poor

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No va la calidad ni la comodidad con el precio

No pudimos dormir, las camas muy incomodas.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Motel en manque d'entretien...

Motel très de base...mais propre...pas d'eau chaude, pas de télé qui fonctionne, le gérant n'avait pas notre réservation...pas eu la chambre demandée...pas de rideaux occultants pas de contrôle de l'air climatisé Vraiment déçus...même si pas cher faut offrir ce qui est décrit...
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Lovely staff

Excellent. Nice to be away from the bustle of Tulum but within easy reach. Lots of local shops and places to eat. Good for access to Coba. Giovanni and Angela are great hosts and cook a very good breakfast that sets you up dor a day of exploring. Perfect if you have kids, we have a 4 yr old and a nearly 2 yr old. Well recommended