숙박 시설 정면 - 저녁/밤

인사이드 바이 멜리아 프랑크푸르트 유로테움 여행 후기


이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 503개 이용 후기 중 256개" "
평점 8 - 좋아요. 503개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 503개 이용 후기 중 53개" "
평점 4 - 별로예요. 503개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 503개 이용 후기 중 12개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치, 청결 좋아ㅡ
위치도 훌륭하고 청결해요 샤워실이..투명한 유리창으로 되어 있는지 예약할때 몰라 당황했어요. 조금한 주방이 있어 간단한 음식을 전자랜지에 데워 먹을수 있고 커피캡슐도 있어 간단한 요기하에 좋았습니다.
2023년 12월에 2박 숙박함
답변 제공: B. Rekaj Shift Leader Front Office 님, 2023년 12월 27일
안녕하세요,저희 호텔을 방문해주셔서 감사합니다.고객님이 저희 호텔의 위치와 청결함에 만족하셨다니 정말 기쁩니다. 주변의 알테 오페라, 프레스가세, 쇼핑가와의 접근성을 자랑하는 저희 호텔을 높게 평가해 주셔서 감사합니다. 또한 간단한 식사 준비가 가능한 주방 시설과 커피 캡슐을 통해 고객님의 편의를 제공하게 되어 기쁩니다.샤워실의 투명 유리 문제로 불편을 겪으셨다니 죄송합니다. 개인의 프라이버시를 중요시하는 저희로서는 이 점을 유의하여 앞으로 더 나은 서비스를 제공하기 위해 노력하겠습니다.다음에 프랑크푸르트암마인을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다.B. Rekaj Shift Leader Front Office

10/10 - 훌륭해요

JUNGMIN

2023년 3월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

승용

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
프랑크푸르트 최고의 전망
간단한 식사를 직접 해 먹을 수 있는 주방시설과 그 어느 호텔 부럽지 않은 전망을 즐길 수 있어, 선택하게 되는 호텔. 다만 노후한 객실 시설은 정비가 필요함

10/10 - 훌륭해요

Euidong 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나이스 호텔
멋진 뷰를 가지고 있는 호텔! 직원들도 아주 친절하고, 자일스트리트까지 걸어서 5분거리임. 전반적으로 정말 좋은 호텔이였음.

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was excellent. Gentleman running breakfast is excellent. Room cleaned thoroughly every day. Sauna /Footbath excellent. Negatives. Could not check in early after 18 hr flight. Very limited (2) English TV
2024년 4월에 4박 숙박함
답변 제공: D. Jagdev-Schneider, Rooms Division Manager 님, 2024년 5월 5일
Dear Debbie, We would like to thank you for this review about your recent experience in our hotel.We're pleased that you had a pleasant stay with us and appreciated our high standards.We always strive to have all rooms for our arriving guests ready, regrettably, due to high occupancy, this is not always possible. However, we appreciate that you have brought this to our attention as this gives us the opportunity to review our procedures with the team.All of the team hope that we may be able to see you again in the future. Kindest regards,D. Jagdev-Schneider, Rooms Division Manager

10/10 - 훌륭해요

ryosuke

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
少し廊下や隣の部屋のドアの音が気になりますが、 それ以外は素晴らしいです。 逆に言えば、そのくらいしか気になるところはありません。お勧めします。
2024년 4월에 1박 숙박함
답변 제공: D. Jagdev-Schneider, Rooms Division Manager 님, 2024년 4월 30일
Ryosuke 様この度は、INNSiDE by Meliá Frankfurt Eurotheumにご宿泊いただきまして、誠にありがとうございました。あなたの心温まるレビューをいただき、誠にありがとうございます。当ホテルの絶好のロケーションやサービス、そして清潔さを高く評価していただき、とても嬉しいです。私たちの「delicately designed rooms so you can make the most out of your stay」は、ゲストの皆様にとって快適な空間を提供するために考えられています。隣の部屋や廊下からの音につきましては、ご迷惑をおかけしたことをお詫び申し上げます。私たちの「soundproofed bedrooms」は、静寂を保ちながらも、都会の喧騒を感じられるように設計されていますが、完璧ではないことを認識しております。今後も快適性の向上に努めて参りますので、どうぞStay Curiousを忘れずに。ご意見とご感想をお寄せいただき、ありがとうございました。またのお越しをお待ちしております。D. Jagdev-Schneider, Rooms Division Manager

8/10 - 좋아요

Bülent

좋아요: 청결 상태, 직원 및 서비스
Gute Parkplätze, zentrale Lage, nettes Personal, super Frühstücks buffet,
2024년 4월에 1박 숙박함
답변 제공: B. Rekaj Front Office Shift Leader 님, 2024년 4월 23일
Sehr geehrter Bulent,danke für den positiven Erfahrungsbericht zu unserem Hotel.Es freut uns sehr, dass Ihnen unser Hotel so gut gefallen hat und Sie mit unserer zentralen Lage zufrieden waren. Schön, dass Sie mit unserem Frühstück gut in den Tag starten konnten.Wir hoffen, Sie besuchen uns wieder einmal.Mit freundlichen Grüßen,B. Rekaj Front Office Shift Leader

10/10 - 훌륭해요

bernd

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
alles super nettes personal
2024년 4월에 1박 숙박함
답변 제공: B. Rekaj Front Office Shift Leader 님, 2024년 4월 17일
Sehr geehrter Bernd,vielen Dank für Ihren positiven Kommentar!Ihre Höchstbewertung haben wir gerne mit dem gesamten Team geteilt und bedanken uns bei dieser Gelegenheit recht herzlich für Ihren Besuch. Des Weiteren freuen wir uns ungemein, dass Sie die Bemühungen unseres freundlichen Personals in Ihrem Kommentar gewürdigt haben und hoffen, dass Sie Ihren Aufenthalt bei uns in guter Erinnerung behalten werden.Wir hoffen, Sie besuchen uns wieder einmal.Mit freundlichen Grüßen,B. Rekaj Front Office Shift Leader

10/10 - 훌륭해요

Ermal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Aden

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

CHUN-CHIEH

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice and clean place to stay.
2024년 3월에 1박 숙박함
답변 제공: B. Rekaj Front Office Shift Leader 님, 2024년 3월 19일
Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to see you again in the future. Best regards,B. Rekaj Front Office Shift Leader

6/10 - 괜찮아요

Chandan

2023년 12월에 1박 숙박함

4/10 - 별로예요

Andrey

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is outdated, everything inside is worn out and shabby. The facilities are simply too old to even consider using. The lobby zone is tiny, no space for any meetings or work. Breakfast was very modest, with barely any options. Moreover the staff was unfriendly. My jacket which was closed in a bag and left in reception as a package has disappeared and they didn’t even bother looking for it. The only good thing was the stunning view. Would definitely not recommend, complete dissatisfaction.
답변 제공: B. Rekaj Shift Leader Front Office 님, 2023년 12월 27일
Dear Andrey,Thank you for taking the time to share your feedback.We're glad to hear that you enjoyed the stunning views from our hotel. We pride ourselves on offering panoramic vistas of the city from our accommodations located high within a central skyscraper. However, we're disheartened to hear about your less-than-satisfactory experience with certain aspects of our establishment. While our lobby is designed to provide a welcoming atmosphere for all guests, we understand that space may feel limited for meetings and work purposes. We strive to offer a diverse and satisfying breakfast experience and regret that it did not meet your expectations on this occasion. Regarding the service you received, we typically receive high marks for our service and are concerned to hear that our team did not live up to these standards during your visit. The loss of your jacket is particularly troubling, and we take such matters very seriously; please rest assured that we will investigate this further. Although our rooms and amenities are routinely praised for their style and cleanliness, we acknowledge your remarks and are continuously working to update and maintain our facilities to ensure a comfortable stay for all guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,B. Rekaj Shift Leader Front Office

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zentrale Lage. Zimmer hell, geräumig und mit toller Aussicht. Sehr hilfsbereites Personal.
2023년 12월에 2박 숙박함
답변 제공: B. Rekaj Shift Leader Front Office 님, 2023년 12월 18일
Sehr geehrter Peter,vielen Dank für Ihre Bewertung!Wir freuen uns zu hören, dass Sie die zentrale Lage und die herrliche Aussicht unserer geräumigen Zimmer genossen haben. Es ist schön zu wissen, dass unser Personal Ihnen behilflich sein konnte und Ihre Erwartungen erfüllt hat. Wir sind stolz darauf, einen hervorragenden Service zu bieten und legen großen Wert auf die Sauberkeit unserer Einrichtungen.Schön wäre es, Sie in der Zukunft nochmal begrüßen zu dürfen.Mit sonnigen GrüßenB. Rekaj Shift Leader Front Office

6/10 - 괜찮아요

Ian Malcolm 님, Livingston

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The shower in the bedroom was really weird. The lifts failed so we had to use stairs one day, but they were really filthy and clearly hadn't been cleaned for weeks. We stayed on the 28th floor but still had a lot of banging noises above us. Location good, staff friendly, large room, but wouldn't book again.
2023년 12월에 4박 숙박함
답변 제공: B. Rekaj Shift Leader Front Office 님, 2023년 12월 14일
Dear Ian,Thank you for taking the time to share your feedback.We're delighted to hear that you found our location convenient and our staff friendly, reflecting our commitment to excellent service. Our spacious rooms are designed to offer comfort and grandeur, providing a remarkable stay high above the city. We regret to hear about the issues you encountered with the lifts and the state of the stairwell; please rest assured that we place a high priority on cleanliness and maintenance throughout our establishment. It's unusual to hear about noise on a floor above yours, as our top floor is dedicated to guest accommodation, and we will look into this matter closely.We hope to have the opportunity to welcome you back on a future occasion. Kindest regards,B. Rekaj Shift Leader Front Office

10/10 - 훌륭해요

Lars

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

James

2023년 7월에 2박 숙박함

8/10 - 좋아요

Stefan

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Das Hotel ist schon 20 Jahre alt und das Styling der Inneneinrichtung ist aus der Zeit. Man könnte mal die Inneneinrichtung auf Vordermann bringen und dann wäre es fünf Sterne. Ansonsten ist alles sauber, die Bar ist wunderbar mit herrlichem Ausblick und sehr netten Personal. Das Fitness und die Sauna haben wir leider nicht benutzt. Das Frühstück war sehr gut und wir haben den Ausblick auf die Stadt genossen.
2023년 11월에 1박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 11월 14일
Lieber Stefan,danke, dass Sie uns einen Erlebnisbericht hinterlassen haben.Wir freuen uns sehr, dass es Ihnen bei uns rundum gefallen hat und Sie insbesondere mit unserem freundlichen Team zufrieden waren. Danke für Ihren positiven Kommentar zur Sauberkeit des Hotels.Schön, dass Ihnen unser Frühstück einen guten Start in den Tag ermöglicht hat.Schade, dass Sie mit der Einrichtung Ihres Zimmers nicht hundertprozentig zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenCh. Schmitt, Hotelmanager

8/10 - 좋아요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

yoshitomo

2023년 10월에 2박 숙박함

8/10 - 좋아요

Olaf

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Janic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles bestens wie immer. Nur zu Empfehlen.
2023년 10월에 1박 숙박함
답변 제공: B. Rekaj Shiftleader Front Office 님, 2023년 10월 11일
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!Hoffentlich entscheiden Sie sich bei Ihrem nächsten Besuch wieder für uns. Herzliche Grüße,B. Rekaj Shiftleader Front Office

8/10 - 좋아요

Gianna

2023년 9월에 4박 숙박함

6/10 - 괜찮아요

Frank

별로예요: 청결 상태, 객실의 편안함
Just OK
The tiny fishbowl shower leaked excessively. The temperature control didn’t cool the room very well. Bar was nice.
2023년 9월에 3박 숙박함
답변 제공: D.Jagdev-Schneider, Hsk Manager 님, 2023년 9월 25일
Dear Frank, Thank you for your review.We are glad to hear that you enjoyed our 22nd Bar & Lounge and its selection of extraordinary cocktails and drinks. Our bar is indeed a highlight for many guests, offering an exclusive view of the city.We apologize for the inconvenience you experienced with the shower and temperature control in your room. Our rooms are designed to provide comfort and relaxation, and we understand that these issues may have affected your stay. We have taken note of your feedback and will address it with our maintenance team to ensure that it is resolved. In the future, please do not hesitate to contact our 24-hour reception for any assistance during your stay.We look forward to welcoming you back. Best wishes,D.Jagdev-Schneider, Hsk Manager

8/10 - 좋아요

Jerome

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Eliaza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
View from the bathtub was AMAZING. It was just like the pictures and i loved it. Will stay again.
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 7월 26일
Dear Eliaz,Thank you for taking the time to share your feedback.We always aim to provide a memorable experience for our guests. We are very glad that you appreciated the privileged views we have of the surrounding area.Thank you again; we look forward to welcoming you back in the future.Kind regards,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Kathrin

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr cool ist, dass das Hotel in einem Wolkenkratzer ist und man einen wirklich schönen Ausblick auf die Stadt und ggf. auf andere Wolkenkratzer hat. Die Lage ist super, man erreicht vieles fußläufig. Personal und Service sind auch sehr gut. Wir hatten einen angenehmen Aufenthalt.
2023년 7월에 2박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 7월 26일
Sehr geehrte Kathrin,vielen Dank für Ihr positives Feedback!Wir freuen uns sehr, dass es Ihnen bei uns gut gefallen hat. Danke für das nette Lob an unsere Mitarbeiter und die Sauberkeit unseres Hotels.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,Ch. Schmitt, Hotelmanager

6/10 - 괜찮아요

J.J.B.

좋아요: 직원 및 서비스
Bedenkelijk
Kamer recht tegenover een bouwplaats, dus om 6 uur al wakker door lawaai. Geluiddichte muren: we konden de bovenbuurman horen rondlopen. Branddeur naast de kamer bonkte zo hevig dat de kamer er van schudde. Beloofde badjaasen en pantoffels niet aanwezig, kluisje op de kamer ook niet. Vlekken op de vloer, fonteintje bij toilet lekte (niet te gebruiken, werd dan echt een fonteintje). Personeel vriendelijk, ontbijt goed, uitzicht nog steeds spectaculair (wren al vaker hier geweest).
2023년 7월에 3박 숙박함
답변 제공: D. Jagdev Schneider, Housekeeping Manager 님, 2023년 7월 15일
Beste gast,Fijn dat u de tijd nam voor een review.We zijn blij om te lezen dat jullie ons personeel vriendelijk vonden en dat jullie genoten hebben van het ontbijt en het spectaculaire uitzicht. We betreuren echter de problemen die jullie hebben ondervonden tijdens jullie verblijf. Het spijt ons over het lawaai van de bouwplaats en de geluidsoverlast van de bovenbuurman. Onze kamers zijn voorzien van geluidsdichte muren, maar het lijkt erop dat dit in jullie geval niet voldoende was. We zullen het ontbreken van badjassen, pantoffels en kluisje in de kamer intern bespreken om ervoor te zorgen dat alle kamers correct zijn uitgerust. We bieden onze excuses aan voor het ongemak met betrekking tot de vlekken op de vloer en het lekkende fonteintje bij het toilet. We zullen dit met onze schoonmaak- en onderhoudsteams bespreken om verbeteringen aan te brengen.Tot slot waarderen we jullie terugkerende bezoeken aan ons hotel!Met warme groeten en graag tot een volgende keer,D. Jagdev Schneider, Housekeeping Manager

8/10 - 좋아요

Arne

2023년 7월에 1박 숙박함

8/10 - 좋아요

Luis 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Located on the 29th floor which required us to stop at the 22 and then call for another elevator every time. Small apartment layout with kitchenette but without any utensils to use the appliances. Overall a good, clean and central location. Just those minor details that could make the experience much better
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 7월 10일
Dear Luis,Thank you for taking the time to share your review.We are pleased that you found our location convenient and appreciate the high standards we strive to uphold. We do have different sizes and categories of rooms; we would be very happy to help you choose a room that better suits your needs during your next visit.We hope that we have the pleasure of welcoming you back in the future. Best regards,Ch. Schmitt, Hotelmanager

2/10 - 너무 별로예요

Chin

2023년 6월에 2박 숙박함

4/10 - 별로예요

Bjarni

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rainer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Übernachtung im 25. Stockwerk ist schon besonders…
2023년 5월에 1박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 5월 30일
Sehr geehrter Rainer,vielen Dank für das Feedback zu unserem Hotel.Wir freuen uns, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und Ihnen die Sauberkeit Ihres Zimmers zugesagt hat. Dass Sie unsere Betten als komfortabel loben lesen wir auch sehr gern.Freundliche Grüße,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Liviu-FLorian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles in Ordnung. Gewöhnungsbedürftige Parkmöglichkeiten.
2023년 5월에 2박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 5월 24일
Sehr geehrter Florian,vielen Dank für Ihren netten Kommentar zu unserem Hotel.Wir freuen uns, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und dass Sie uns wieder die Ehre geben möchten. Schade fanden wir allerdings, dass Sie mit unserer Parkplatzsituaton nicht so glücklich waren und bedauern die entstandenen Unannehmlichkeiten.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was so much fun. Being at the top of the tower, there seem to be incredible views no matter which room you get. The staff was so friendly, making sure we felt comfortable and had everything we need.
2023년 5월에 1박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 5월 17일
Dear Thomas,Thank you for your positive review.It's a great pleasure to receive your kind comments and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.We hope to see you again soon. Best wishes,Ch. Schmitt, Hotelmanager

8/10 - 좋아요

Nico

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Lena

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Raman

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles schrecklich sowie der personal auch die Zimmer Ausstattung was nicht funktioniert und die Mitarbeiter kennen sich auch nicht damit aus !
2023년 4월에 1박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 4월 11일
Sehr geehrter Gast, vielen Dank für Ihr Feedback.Wir bedauern, dass unser Haus Ihren Ansprüchen nicht genügen konnte und Sie mit dem von uns gebotenen Service nicht zufrieden waren. Selbstverständlich nehmen wir Ihre Kritik zum Anlass, unseren Service entsprechend zu verbessern und leiten Ihre Anmerkungen umgehend weiter. Für den nicht repräsentativen Eindruck bitten wir um Entschuldigung.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Ch. Schmitt, Hotelmanager

8/10 - 좋아요

deepak

2023년 4월에 3박 숙박함

8/10 - 좋아요

Michael

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed here a number of times over the last few years and have always been pleased with the facility and staff. It is like having your own apartment in the center of Frankfurt with the added feature of a bird's eye view of the city.
2023년 3월에 2박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 3월 29일
Dear Donald,Thank you for taking the time to review your recent stay.We are delighted that you had a pleasant experience during your stay with us. We always aim to meet and where possible, exceed our guests' expectations and it's wonderful to receive such fantastic feedback.It would be a pleasure to welcome you back on a future occasion. Best wishes,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel location in a high rise building in the center Frankfurt offers a birds eye view of the city. Rooms have full amenities of an apartment residence. A comfortable home away from home in Frankfurt with friendly, attentive, professional staff.
2023년 3월에 3박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 3월 13일
Dear Donald,It was a pleasure to receive this kind review of your time with us.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. Your kind words about the friendly and professional service you received from our team members are much appreciated and will certainly inspire us to continue upholding our high standards.We look forward to seeing you again in the future.Best wishes,Ch. Schmitt, Hotelmanager

8/10 - 좋아요

Sabine

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Norgan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Zimmer
2023년 3월에 1박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 3월 10일
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Wir sind begeistert, dass Sie sich bei uns rundum wohlgefühlt haben und einen schönen Aufenthalt hatten.Hoffentlich entscheiden Sie sich bei Ihrem nächsten Besuch wieder für uns. Herzliche Grüße,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Besir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Unterkunft empfehlenswert
답변 제공: Ch. Schmitt, Hotelmanager 님, 2023년 1월 21일
Sehr geehrter Gast, vielen Dank für die Bewertung unseres Hotels.Wir haben sehr gerne gelesen, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren.Hoffentlich entscheiden Sie sich bei Ihrem nächsten Besuch wieder für uns. Herzliche Grüße,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Rigo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff and good location
답변 제공: Ch. Schmitt, Hotelmanager 님, 2022년 12월 19일
Dear Rigo,Thank you for your review.We are satisfied to know that our location was suitable for your needs and that you appreciated the high-quality service our team members delivered.We hope to have the occasion to welcome you back.Best wishes,Ch. Schmitt, Hotelmanager

10/10 - 훌륭해요

Steve 님, Buckinghamshire

2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view! Wow! It was incredible. The room was well laid out & it was psrticularly useful to have the kitchenette.
2022년 12월에 2박 숙박함
답변 제공: Ch. Schmitt, Hotelmanager 님, 2022년 12월 12일
Dear Wendy,Thank you very much for this kind review of your stay.We do our best to ensure that our guests feel welcome, so it is very rewarding to read that you enjoyed your stay and appreciated the quality of our house.We look forward to welcoming you back.Kind regards,Ch. Schmitt, Hotelmanager