Dear Mr. Lefa, Thank you for your feedback received. I am very sorry to see that you did not not have a pleasant experience during your stay. Please will you forward me an email explaining where we disappointed you (rlbloem.gm@clhg.com), and I will ensure that we address the shortcomings immediately. Please be assured that we truly value our guests and I sincerely hope you will afford us an opportunity to prove ourselves to you in the future. Again, thank you for your feedback. Wishing you a pleasant day ahead, Kind Regards, Theuns

Good morning Monicah, I really appreciate the time taken to send us some valuable feedback. We are always striving to improve our standards, while keeping the balance of a budget accommodation establishment. I would really appreciate any input from you, as a guest, on how we could improve the breakfast offering in future? Again, thank you very much for sending us your valued feedback, and we look forward to welcoming you back in the near future. With Kindest Regards, Theuns

Thank you so much for your kind feedback. We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!

Thank you so much for your kind feedback. We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!

Thank you so much for your kind feedback, and your recommendations are noted. We will consider this feedback when planning for our refurbishment in future.

Thank you so much for your kind feedback. We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!

Thank you so much for your kind feedback. We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!

Thank you so much for your kind feedback. We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!

Good afternoon. Thank you very much for your positive review of our hotel! We truly appreciate that you took the time to give us some feedback. Wishing you a pleasant day ahead.

Good afternoon. Thank you very much for your positive review of our hotel. We truly value the feedback, and we look forward to welcoming you back to Road Lodge Bloemfontein soon!

Good afternoon. Thank you very much for your positive review of our hotel! My apologies for only responding now, we have had some technical problems which has caused a number of delays. We really appreciate your support and look forward to welcoming you back to Road Lodge Bloemfontein soon!

Dear Tommy, Thank you very much for your positive review of our hotel!My apologies for only responding now, we have had some technical problems which has caused a number of delays. Wishing you a wonderful and prosperous 2023!With Kind Regards, Theuns Naudé - General Manager

Dear Hellen, I am very sorry that this has happened to you. I queried this with Expedia/Hotels.com and I too have not been successful. Please email me directly on rlbloem.gm@clhg.com and I will see if I can assist you with a solution. With Kind Regards, Theuns Naudé - General Manager

Good Morning, Can you kindly forward us your contact details, so that we can follow up on your experience. Kind Regards, Mpho

Good Morning, Thank you very much for the positive feedback. Kind Regards, Mpho

Good Morning, Thank you very much for the positive feedback. Kind Regards, Mpho

Good Morning, Thank you very much for the positive feedback. Kind Regards, Mpho

Thank you for your valuable feedback! We appreciate that you generally rated us very highly, and we hope to continue to WOW you with our service for many years to come!

Thank you so much for your valued feedback! We are very happy that you enjoyed your stay, and we really look forward to welcoming you back again soon! Theuns Naudé General Manager

Good Morning, Thank you very much for a positive feedback. We are looking forward to welcoming you in future to our hotel. Kind Regards, Mpho

Good Morning, Thank you for the feedback. Can you kindly provide us with your mobile numbers, please email to rlbloem.dm@clhg.com. So that we can investigate what happened. Kind Regards, Mpho

Thank you for the review. Thankfully I was able to speak with you during your stay and your concerns were shared with me personally. We have taken your feedback and used it to improve on our service delivery. Thank you again for your valued feedback, and we hope to welcome you back to experience our improvements in the near future. Yours in hospitality, Theuns Naudé General Manager

Good Morning, Thank you for the positive feedback. Kind Regards, Mpho