외관

하얏트 플레이스 프레몬트/실리콘 밸리 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 589개" "
평점 8 - 좋아요. 1003개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 79개" "
평점 4 - 별로예요. 1003개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 32개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Youngjung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Nathan Mijares (Assistant GM II) 님, 2023년 12월 19일
Hello Youngjung,We appreciate your review. We hope to be of service to you in the future.

8/10 - 좋아요

hobin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Nathan Mijares (Assistant General Manager II) 님, 2023년 7월 1일
Greetings hobin,Thank you for submitting a score in regards to your stay at the Hyatt Place Fremont. Please let us know if you have any feedback that you'd like to share!

10/10 - 훌륭해요

GWANSEOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
하얏트 실리콘 벨리
깔끔하고 좋았습니다. 호텔 자체만으로는 만족하였으니나 실리콘 벨리 특성상 주변에 먹을 곳이 많이 없더라고요.... 그나마 우버불러서 10분 나가면 모여져 있어서 그거는 좋았어요! 아침 조식도 개인적으로는 너무 만족했습니다.
2022년 11월에 3박 숙박함
답변 제공: Brett 님, 2022년 11월 23일
Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

10/10 - 훌륭해요

Minkyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하니 좋았네오
2022년 1월에 3박 숙박함
답변 제공: Kee-Kee 님, 2022년 2월 3일
Dear Minkyung, Thank you for giving us a perfect rating . I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice view and nice breakfast
2021년 11월에 6박 숙박함
답변 제공: Keekee 님, 2021년 11월 20일
Dear Anonymous. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 - 좋아요

Choonghahn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ood
Good but there is no anything like store restaurant near here
2020년 2월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 13박 숙박함

10/10 - 훌륭해요

KISU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박시설은 괜찬은데 위치가 한산한데 있어요
2019년 6월에 6박 숙박함

8/10 - 좋아요

SeonYoung

만족스러운 숙박
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
불친절한 직원들 때문에 평가하기 싫으네요
직원들이 매우 불친절했습니다. 조식은 괜찮았습니다.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Zhuozhi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Alexsandra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a very pleasant stay. All the staff were friendly and ready to assist. The breakfast was delicious and very accomodating. The fitness center was great. The room does have a bathtub if you were wanting a bubbly spa moment. You need a car at this location as there is not much around its office park location. I would definately recommend to friends and stay again. It would be great if they had a hot tub!
2024년 5월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 5월 9일
Hello Alexsandra,Thank you so much for your kind words! I am delighted to hear you enjoyed our fresh breakfast during your stay and our staff was able to assist you with a smile. We hope to invite you back to the Hyatt Place Fremont in the near future for another splendid stay.

10/10 - 훌륭해요

Jamell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over property is nice and the Team is super helpful!!
2024년 5월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 5월 4일
Hello Jamell,Thank you for submitting your feedback. I am glad to hear that you enjoyed our property and the helpfulness of our team. We would be delighted to welcome you back in the near future.

10/10 - 훌륭해요

Jennifer

2024년 4월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 5월 21일
Hello Jennifer,Thank you for your review, we hope to invite you back real soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 30일
Hello Paul,We are happy to see you enjoyed your stay with us! We hope to have you back again in the near future!

10/10 - 훌륭해요

Carol

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 30일
Hello Carol,We hope you enjoyed your stay at the Hyatt Place Fremont!

4/10 - 별로예요

Van

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction was inconvenient and staff was not friendly at all
2024년 4월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 30일
Hello Van,Thank you for taking the time to share your feedback. We sincerely apologize for any inconveniences you experienced with the installation of our superchargers. I am also saddened to hear of your experience with our staff, as we train our employees to prioritize friendly customer service with all our guests. Please know we are addressing your feedback with our team. It is my hope to invite you back to our property in the near future with an improved experience. Please do not hesitate to reach out to the hotel directly, should you have any additional feedback or questions.

8/10 - 좋아요

jai

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very noisy a/c and shower has a whistle sound.
2024년 4월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 23일
Hello Jai,Thank you for taking the time share your feedback. We apologize for the inconvenience caused by the A/C and shower, and please know your feedback has been relayed to our maintenance team. We hope to have the opportunity to invite you back on property, for an improved experience.

10/10 - 훌륭해요

Savanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 23일
Hello Savanna,Thank you for staying with us at the Hyatt Place Fremont! We would be delighted to have you back on property in the near future.

10/10 - 훌륭해요

Seth

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Staff was nice
2024년 4월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 23일
Hello Seth,Thank you for taking the time to write a review, we appreciate your kind feedback. We hope to invite you back to the Hyatt Place Fremont for another splendid stay.

8/10 - 좋아요

foong

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Four stars for reading
2024년 4월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 30일
Hello foong,Thank you sharing your feedback. We hope to invite you back in the future for another stay and hopefully exceed your expectations.

10/10 - 훌륭해요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 20일
Hello Kelley,Thank you for your review. We hope to welcome you back to the Hyatt Place Fremont in the near future.

8/10 - 좋아요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relatively old
2024년 2월에 3박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 16일
Hello Natasha,Thank you for taking the time to write a review on your recent stay. We appreciate your feedback and apologize that your experience at our property felt outdated. Please know we take your feedback seriously and are looking to increase more building maintenance measures.

10/10 - 훌륭해요

Jasmine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very comfortable clean and safe
2024년 4월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 9일
Greetings Jasmine,Thank you for your feedback, we are happy to hear that you were comfortable and satisfied with your stay. It is my hope to invite you back on property for a future reservation.

8/10 - 좋아요

Ana

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is in a nice area. It's very clean.
2024년 3월에 4박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 9일
Hello Ana,Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the area of the hotel, and our property was well cleaned. We hope to invite you back in the near future.

8/10 - 좋아요

Ekant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Nathan M. 님, 2024년 4월 8일
Greetings Ekant,Thank you for choosing to stay at the Hyatt Place Fremont. We hope to invite you back in the near future. Safe Travels!

2/10 - 너무 별로예요

Chahat

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad housekeeping and messy rooms
2024년 3월에 4박 숙박함
답변 제공: Nathan M. 님, 2024년 3월 26일
Hello Chahat,We are saddened to hear that the cleanliness of your room did not meet your expectations. Please know our hotel strives in providing clean and comfortable rooms, and regret that we fell short of expectations during your stay. We have addressed your feedback to our Housekeeping Director to ensure such oversights do not happen in the future.

10/10 - 훌륭해요

Terri

Great
2024년 3월에 1박 숙박함
답변 제공: Hyatt Place Fremont Management 님, 2024년 3월 23일
Hello Terri,Thank you for your kind words. We hope to have you back at the Hyatt Place Fremont in the near future.

8/10 - 좋아요

Edmund 님, Waipahu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked that it was a suite with a sitting area and counter space. There was no ice machine on our floor. It was two floors away.
2024년 2월에 8박 숙박함
답변 제공: Nathan M. 님, 2024년 3월 10일
Dear Edmund,Thank you for sharing your feedback with us. We are happy to see that you enjoyed the layout of our rooms, and please feel free to inquire with the desk if you are looking for a room on the same floor as the ice machine. Our hosts would be happy to accommodate your request if available. We hope to have you back on property in the near future.

8/10 - 좋아요

Bau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It every nice place, quite area and friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 3월 5일
Hello Bau,I am happy to hear that you had a nice relaxing stay, and our staff provided friendly service. We hope to host you back in the near future!

6/10 - 괜찮아요

Lokmane

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpet was dirty, I suggest you to shampoo it or completely replace it The AC was also complicated to adjust for a pleasant room temperature
2024년 2월에 3박 숙박함
답변 제공: Nathan M. 님, 2024년 3월 5일
Hello Lokmane,Thank you for your feedback. I am saddened to hear that you encountered these experiences during your stay. Please know we are following up with the proper departments responsible to ensure action is taken immediately. We hope to have the opportunity to invite you back in the near future.

6/10 - 괜찮아요

Abigail

단체 여행
Overall it was ok. Breakfast area very crowded and not well maintained.
2024년 2월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 2월 20일
Hello Abigail,We appreciate your feedback on your stay. I apologize that our breakfast was not well maintained during your visit, and please know we are taking extra measures to ensure our team is well prepared to handle the busy crowds. It is my hope to invite you back in the near future to enjoy your fresh complimentary breakfast with no inconveniences, as deserved! Safe travels, and we hope to see you again soon.

10/10 - 훌륭해요

Candace

2024년 2월에 2박 숙박함
답변 제공: Hyatt Place Fremont Management 님, 2024년 3월 23일
Hello Candace,Thank you for taking the time to complete a survey on your most recent stay. We are happy to see that we were able to meet your expectations, and hope to invite you back for the future!

10/10 - 훌륭해요

Kevin

2024년 1월에 4박 숙박함
답변 제공: Nathan M. 님, 2024년 2월 13일
Hello Kevin,We appreciate you submitting your score, and are happy to see that everything went smoothly. We hope to invite you back in the future.

10/10 - 훌륭해요

Myra

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Great room set up but the coffee maker wasn't rinsed cleaned. I ran it with water 4x and brown stuff came out
2024년 1월에 1박 숙박함
답변 제공: Nathan M. 님, 2024년 1월 25일
Hello Myra,Thank you for submitting your feedback on your most recent stay. I apologize that the coffee maker in your room was not cleaned to our usual standards. Please know we have taken action with our housekeeping team to ensure they are following proper cleaning procedures for our coffee makers. We hope to have the opportunity to invite you back on property for an improved experience.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back!!
This was the cutest place to stay for our family weekend. The service was wonderful and the continental breakfast was superb. I highly recommend this hotel.
2024년 1월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 1월 18일
Greetings Amanda,We appreciate you taking the time to write a review and are happy your family was able to enjoy their weekend. It is my hope to invite you back in the near future for another superb stay!

10/10 - 훌륭해요

Bin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is very quiet and very clean.
2024년 1월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 1월 18일
Hello Bin,Thank you for taking the time complete a review. We are happy to hear you were satisfied with cleanliness of our room, and our quiet location. We hope to invite you back in the near future!

6/10 - 괜찮아요

Shraddha

별로예요: 직원 및 서비스
Property is very close to major freeway. Best thing is they have a EV car charger (huge benefit for Tesla owners). However, this property is very outdated. Their TV system has set tv channels, not much choices for young kids. We stayed for 5 nights and the breakfast menu was same every day with only 1 item changing. Housekeeping services are not provided on a daily basis. Definitely need some upgrades.
2023년 12월에 5박 숙박함
답변 제공: Nathan M. 님, 2024년 1월 12일
Hello Shraddha,Thank you for sharing your feedback with us in regard to your stay. Please know your feedback is valuable and will be discussed amongst our management team. We hope to invite you back to property for an improved experience in the near future.

8/10 - 좋아요

MyJoy

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was way better than I imagined. Breakfast was good as well. The only thing that did bother me was they charge $10 per day for your car to be parked. I wasn’t aware of that prior to the booking. Other than great hotel.
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 31일
Hello Myjoy,We appreciate you taking the time to share your feedback with us. We apologize that you felt bothered by our parking charge, and please know we are looking into better ways of how can pre-inform our guests of this charge before their arrival. We hope to invite you back in the near future for another splendid stay.

6/10 - 괜찮아요

Judd

2023년 12월에 1박 숙박함
답변 제공: Nathan M (Assistant GM) 님, 2024년 1월 6일
Hello Judd,Thank you for your review. I apologize that your stay was not perfect, and please know we hope to have the opportunity to serve you again in the near future with a better experience.

8/10 - 좋아요

Giuseppina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed at this hotel some years ago and it was cleaner then. The breakfast is also not good as then, fewer options and not too good (i.e. waffle dry, not edible, no choice of cereals, no whole milk)
2023년 12월에 2박 숙박함
답변 제공: Nathan M. 님, 2024년 1월 12일
Hello Giuseppina,Thank you for taking the time to share your experience at the Hyatt Place Fremont. We apologize if your most recent stay did not meet your expectations as your previous stays with us. Please know we are addressing your comments with our management team. It is my hope to invite you back to the Hyatt Place Fremont in the near future, with an improved breakfast and overall experience.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 31일
Greetings Maria,Thank you for taking the time to write a review, we appreciate your feedback. Safe travels, and Happy New Year!

2/10 - 너무 별로예요

Priyam

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Somebody broke my car windshield in the hotel parking just beside the lobby
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 27일
Hello Priyam,We are sincerely sorry and can understand the frustration with the incident that occurred with your vehicle in our parking lot. Please know we have submitted an incident report to our corporate team, and an individual from our insurance will reach out to you with further information. Please know we are taking the steps on our end to hopefully find the proper resolution. Please let us know if you have any additional questions in regards to this matter.

10/10 - 훌륭해요

Angelica

2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 27일
Hello Angelica,Thank you for reviewing your stay at the Hyatt Place Fremont. We appreciate your 10/10 rating! Safe travels and Happy Holidays.

10/10 - 훌륭해요

Mohammad Farooq

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m completely satisfied with the service. Keep it up.
2023년 12월에 1박 숙박함
답변 제공: Nathan Mijares (Assistant GM II) 님, 2023년 12월 19일
Hello Mohammad Farooq,Thank you for the review, and I am happy to hear you were satisfied with our service. We hope to welcome you back to our property in the near future. Please let us know if there is anything we can do to elevate your stays.

8/10 - 좋아요

KEVIN

2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 27일
Dear Kevin,We hope you enjoyed your stay at the Hyatt Place Fremont. Please come visit us again!

10/10 - 훌륭해요

Young

2023년 12월에 6박 숙박함
답변 제공: Nathan Mijares (Assistant GM II) 님, 2023년 12월 19일
Greetings Young,Thank you for writing a review! We hope to invite you back in the near future. Safe travels.

4/10 - 별로예요

Lizhong

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The staff at the front desk was definitely not friendly and helpful almost rude. This is the second time that I have been to this property. Both time I could smell someone did smoke in the room. The air conditioning unit was really loud.
2023년 12월에 1박 숙박함
답변 제공: Nathan Mijares (Assistant GM II) 님, 2023년 12월 19일
Hello Lizhong,Thank you again for choosing to return to the Hyatt Place Fremont. I apologize that both your stays experienced a smoke smell. Please know our hotel has a strict non-smoking policy and in the unfortunate event that guest do smoke in the room, we take extra steps to deep clean and remove the odor from the room. I apologize if our staff was not able to assist you with these concerns, and please know we are investigating the matter with the front desk team. I appreciate your feedback as it is valuable in training our staff to provide better customer service. We hope to have the opportunity to invite you back in the future with a freshly cleaned room with no additional odor that meets Hyatt's standards.

10/10 - 훌륭해요

CAMILLE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free breakfast
2023년 11월에 2박 숙박함
답변 제공: Nathan Mijares (Assistant GM II) 님, 2023년 12월 4일
Hello Camille, Thank you for taking the time to write a review on your most recent stay, and we appreciate the 5/5 review! I am happy to hear you were able to enjoy our complimentary breakfast served every morning. Please come visit us again soon, and safe travels.

10/10 - 훌륭해요

Zhiping

2023년 11월에 4박 숙박함
답변 제공: Nathan Mijares (Assistant GM II) 님, 2023년 11월 12일
Hello Zhiping,Thank you for the awesome review, I am happy to see that everything in your stay was perfect. We hope to invite you back real soon. Please reach out to us should you have any questions.