โThe hotel was great! The customer service was less than welcoming. I understand we all have our moments, but Ashley needs a reminder or two on customer service etiquette.โ
โConvenient location to everything in downtown Appleton. The rooms are nice and quiet even though the hotel is on a main street and the parking is convenient. The only things that could improve the hotel for the price would be if the hotel identifies a new spa operator and repairs the whirlpool and if they offered water and breakfast. โ
โFirst off, our check-in staff member was excellent. He was very kind and helpful and made us feel welcome from the very start. The room was quiet and very clean. We loved having the laundry machines available for our use. The breakfast choices were a good variety, especially having oat milk for our dairy-free family member. We would definitely stay here again.โ
โPool is a bit outdated and there was a number of rough looking palm trees that need some TLC. Put a little money into it and rise above to be the nice family getaway you once were. The friendly staff and housekeepers as well as good breakfast food are what makes this place special.โ
โIโve always chosen the double tree over any other hotels in the area.
The staff are extremely nice & the hotel is always so clean!
Always a pleasure staying here! โ
โA hotel in a college area. It is old and has not been upgraded or remodeled in a very long time. I am happy to save $25 per night with outdated decor. The sheets and towels are clean. The floors are vacuumed. The showers have good water pressure and hot water. There is ZERO smell of mustiness in any roomโsomething that would be a deal breaker for me. Climate control machines within rooms work well. Each room has a 2.5 cubit foot fridge, a mini-microwave, a mini-single cup coffee machine, and a...
โThere wasnโt anything I didnโt like but i definitely liked that the pool was warm and they made me feel relaxed and the staff were very helpful.โ