Hi Kevin!Great to hear you had a positive experience! We appreciate you staying with us.Regards,Team Olive

Hi Dae-Eun!We're happy we met your expectations. Thank you for your positive comments, we hope to serve you again soon!Regards,Team Olive

Hi 좋아요! Thank you for staying with us. We greatly appreciate your kind feedback. Hope to welcome you back again! Regards, #TeamOlive

Dear Minje, Thank you for staying at Olive Tree Hotel, Penang. We regret if our smoking policy is not to your expectation. We strictly operate in a smoke-free environment with ample signages and notices reminding our guests’ of this policy. We do provide a designated smoking area for those who wish to smoke. That said, we sincerely appreciate you taking the time sharing about your experience.

Dear Jia, Thank you for staying at Olive Tree Hotel and for sharing your experience. We hope we have met your expectations. Looking forward to have you back!

Dear Kwonhee, Thank you for staying at Olive Tree Hotel and for sharing your thoughts. We’re glad to hear you had an overall good experience. Your feedback is shared with the team and see where we can further improve. Hope to have you back with us.

Dear Sunghun, Thank you for staying at Olive Tree Hotel and for sharing your review. We always try our best to accommodate special request whenever possible. We regret that we’re not able to meet your request during that time. We hope to welcome you back again soon.

Dear Junebae, Thank you for sharing your thoughts following your recent stay at Olive Tree Hotel. We appreciate your feedback and hope you enjoyed your time with us. We look forward to your next visit.

Dear Junebae, Thank you for sharing your thoughts following your recent stay at Olive Tree Hotel. We appreciate the good feedback on the hospitality shown by our staff, reasonable pricing, and good breakfast. We hope to welcome you back soon.

Dear Hyunsuk, Thank you for staying at Olive Tree Hotel and for taking the time to rate your experience. It will be of great pleasure to be of service to you again.

Dear John, Thank you for writing a review. We’re glad to know you had a restful stay. Our location does afford easy access to eateries and restaurants for foodies. We hope to see you again soon!

Dear Junebae, Thank you for staying at Olive Tree Hotel. We appreciate your taking the time to share your feedback and help us identify where we can further improve our guests’ experience. Hope to see you again soon.

Dear Valued Guest, Thank you for staying at Olive Tree Hotel and for sharing your impressions with us. We appreciate your feedback. We hope to have the pleasure of welcoming you back.

Dear Valued Guest, Thank you for staying at Olive Tree Hotel. We hope you had a pleasant and memorable experience with us. We look forward to welcoming you back soon.

Hi, DAE KEUN! Thank you for staying at Olive Tree Hotel. We truly appreciate your comments on room cleanliness and the hospitality shown by our friendly staff. We are delighted that you had a pleasant experience. Hope to see you again and we wish you all the best.

Dear Anonymous, Thank you for staying at Olive Tree Hotel and for writing a review. We’re very delighted to hear that your overall stay met your expectation. We very much look forward to welcoming you back in the near future.

Dear Soojin, Thank you for staying at Olive Tree Hotel. We greatly appreciate your comments. We look forward to welcoming you back in the near future. Take care!

Hi, thank you for taking time to rate the hotel :) We do hope to serve you again.

Hi Wilson!Thanks for the lovely review! We're glad you enjoyed our cozy atmosphere and spacious rooms. It's great to hear the powerful shower pressure impressed you!We appreciate you choosing Olive Tree Hotel, and we hope to see you again for another comfortable stay soon.Regards,Team Olive

Hi Michelle!We're thrilled to hear you enjoyed a sparkling clean stay with exceptional service! Thanks for choosing The Olive Tree Hotel! We hope to see you again soon.Regards,Team Olive

Hi Mathurot!Thank you for your feedback! We're happy to hear you enjoyed the convenient location of our hotel. It makes exploring and getting around a breeze. We appreciate you choosing us, and hope to welcome you back again soon!Regards,Team Olive

Hi gim seong!Thank you for choosing us! We hope to see you again soon.Regards,Team Olive

Hi Hamzah!Thank you for highlighting the convenient location of our hotel! We're delighted to hear it provided easy access to your event and helped avoid traffic congestion. We strive to offer a peaceful and accessible environment for our guests, and your feedback confirms our efforts. We hope you enjoyed your stay overall and would consider us again for your future accommodations in the area.Regards,Team Olive

Hi Khai!Glad you had a comfortable stay! We strive to provide the best experience for our guests.Regards,Team Olive

Dear Vick,Thank you for your feedback. We're happy you enjoyed the hotel's location and appreciate you taking the time to share your observations.We're disappointed to hear that your stay experience didn't meet your expectations. We strive to offer exceptional dining and modern amenities, so your feedback is valuable in helping us improve.We're also taking note of your comments regarding staff warmth. While professionalism is important, we want our guests to feel welcome and comfortable. We'll be addressing this with our team to ensure a more hospitable atmosphere.We hope you'll give us another chance in the future to show you the full potential of our hotel. Please let us know if there's anything we can do to improve your experience next time.Regards,Team Olive

Hi Gim Seong!Thank you for your kind words! It makes us happy to know you had a nice time with us.Regards,Team Olive

Hi Siew Yee,Thank you for your feedback. We understand how important a peaceful environment is for a good night's sleep and a relaxing stay.We're currently reviewing our housekeeping procedures to minimize noise disruption during cleaning hours. We'll also be reminding our staff to be more mindful of noise levels in the hallways and common areas.We appreciate you bringing this to our attention, and we hope you'll give us another chance to provide you with a more restful stay in the future. Have a nice day!Regards,Team Olive

Hi!Thank you for the review! We’re here to serve you anytime.Regards,Team Olive

Hi!We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Happy New Year to you and your family.Regards,Team Olive

Hi Ming Sheng!Thank you so much for taking the time to provide feedback. Happy New Year to you and your familyRegards,Team Olive

Hi Swee Sheng!Thank you for the positive feedback!Regards,Team Olive

Dear Jason,Thank you for taking the time to provide this feedback.We will make sure your feedback is shared with relevant department for further improvement. Thank you and happy new year.Regards,Team Olive

Hi Richard!We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!Regards,Team Olive

Hi Jasper!Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!Regards,Team Olive

Hi Chong!Thank you for your recent visit. Kindly be informed that you have booked through Expedia and it is a non-refundable booking. Please contact Expedia for your further discussion regarding the extra bed.Regards,Team Olive

Hi Anonymous!We appreciate the review and noticed that you gave us a low rating. We would love to know more about what happened. Please reach out to us at experience@olivetreehotel.com.my, and we'll do our best to make things right.Regards,Team Olive

Hi Catherine!Thanks for the review! We hope to serve you again in the future.Regards,Team Olive

Hi Siew Yee,Thank you for the review! Your feedback is much appreciated.Regards,Team Olive

Hi Hans!Thank you for taking the time to leave us a review. We look forward to welcoming you back soon!Regards,Team Olive

Hi Wei Ling!We're grateful for your feedback! It's our pleasure to serve customers like you. Have a wonderful day!Regards,Team Olive

Hi Chien-Chang!Thank you so much for staying at Olive Tree Hotel! We hope you had a pleasant experience with us and we look forward to seeing you again soon.Regards,Team Olive

Hi Jih-Sung!Thank you for staying with us! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!Regards,Team Olive

Hi Eugene!Thanks for the excellent rating! We appreciate your continuous patronage. Take care!Regards,Team Olive

Hi Eugene!Thanks for staying with us, and for sharing the aspects you enjoyed. Looking forward to welcoming you again.Regards,Team Olive

Hi Krishnan!Thanks for your kind review. Hope to welcome you back!Regards,Team Olive

Hi Te Pin!Thanks for staying and for rating the experience. We hope you had a pleasant and memorable stay at Olive Tree Hotel, Penang. See you again soon!Regards,Team Olive

Hi Chin Chek!Thanks for staying and rating your experience with us. Hope you had a pleasant and memorable experience. See you again soon!

Hi Jo Dee!Thank you for sharing your good experience with us. Your kind words are greatly appreciated and shared with the rest of our team. Can’t wait to welcome you back again.Regards,Team Olive