고급 침구, 미니바, 객실 내 금고, 책상

벨룸 레인포레스트 리조트 여행 후기

3.5 out of 5
벨룸 레인포레스트 리조트
Pulau Banding, Temenggor, Perak

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 117개 이용 후기 중 36개" "
평점 8 - 좋아요. 117개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 117개 이용 후기 중 21개" "
평점 4 - 별로예요. 117개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 117개 이용 후기 중 2개" "

8.4/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

SIEW WOOI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nature!
Nature! Lovely. Star gazing, animals / birds/ insects discovery. Quiet, relax, simplicity. Very good nature environment for toodlers to explore Resort surroundings. Hardly wait for durian trees to fruit few months down the road, am wondering whether stay-in guests will have the chances to enjoy free durian fresh from the trees? Room service did a very good job to clean up the room daily. Come and relax!
2020년 2월에 3박 숙박함
답변 제공: Abby 님, 2020년 3월 12일
Dear Siew Wooi, Wow! Thank you for the perfect score and such a wonderful review on your recent stay. Glad you've had an enjoyable stay. Thank you for staying with us. Looking forward to welcoming you again in the future.

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
歴史の深いジャングルに隣接しているホテル。 ホテルの船着場から出発できる気軽さもいいです。 食事も種類が豊富で満足しました。
2019년 12월에 2박 숙박함
답변 제공: Abby 님, 2020년 1월 30일
Dear Valued Guest, We appreciate your nice comments and feedback on your recent stay. Glad you like our food and it is satisfying. Thank you for staying with us. Please come back for your future holiday.

8/10 - 좋아요

Markus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Schönes Resort im Kolonialstil.
Gute Lage des Hotels, Zimmer im Kolonialstil. Gutes Angebot an Halbtagesausflügen und Ganztagesausflügen. Das Personal ist sehr hilfsbereit und die Guides sehr kompetent. Für 2-3 Tage ideal, bei längerem Aufenthalt können die Restaurants langweilig werden. Die Zimmer sind ein wenig in die Jahre gekommen. Alles in allem ist ein Ausflug in den Belum Rainforest empfehlenswert.
2019년 12월에 2박 숙박함
답변 제공: Abby 님, 2020년 1월 30일
Dear Markus, Appreciate your kind comments and feedback on your recent stay. Glad to hear that our staff had been helpful and contributed to your wonderful experience. Thank you for your generous rating. Looking forward to welcoming you again in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and clean room,friendly staff,in house activties like night trekking,kayaking,private cruise,round island activities are available.You need a transport if you plan to travel around.Nearest town should be Gerik.
2019년 11월에 1박 숙박함
답변 제공: Abby 님, 2019년 11월 20일
Dear Guest, Appreciate the comments and feedback on your recent stay. Glad to hear that you like our room, activities and our friendly staff has made your stay enjoyable. Thank you for staying with us. Hope you will visit us again in the future.

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dyrt, men en oplevelse værd at rejse efter
Utrolig smukke omgivelser, men meget hårde senge. Der var rod med indtjekning, fik oprindelig ikke den type værelse som var reserveret og betalt. Dette blev ordnet til sidst. Skøn tur på søen, men tidpunkt for afgang blev udsat flere gange uden at få besked. 2 restauranter, en ved sø kanten, dog var løbet tør for flere madvarer, men service i top!
2019년 10월에 2박 숙박함
답변 제공: Abby 님, 2019년 11월 21일
Dear Jenny, Thank you for the candid feedback on your stay with us. Your comments are essential to us. We apologize for the marred experience and your comments had been passed on to the relevant Head of Departments concerned for further improvement. Thank you for staying with us. Have a great day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, spacious rooms and courteous and friendly staff. My room had the garden view which was alright, although there are other rooms which face the lake, with excellent views. Limited eating choices around, besides the hotel restaurant the nearest local eats are a 5-minute drive away at the public Jetty on the other side of Banding Island. And these little cafes are open for only breakfast and lunch, with only 1 or 2 for dinner. The nearest town is Gerik, a 20-minute drive away.
2019년 9월에 4박 숙박함
답변 제공: Abby 님, 2019년 11월 21일
Dear Guest, Thank you for the kind review and rating. Your feedback is essentially important for our self-evaluation and improvisation. It definitely will not go unnoticed. Glad to know you liked our room and that our staff has made your stay enjoyable. Thank you for staying with us and hope you will return someday. Have a great day ahead!

10/10 - 훌륭해요

Faiz

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A really nice place to escape from the hustle and bustle of the city, super relaxing and quite. Nice landscape, although at some small part there is in need for a proper maintenance. The rainforest and the lake view are amazing, especially if you view it from their pool. Super friendly staff (all are local Malaysians). There are also a list of outdoor activity packages prepared by the hotel, recommended to try.
2019년 9월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 14일
Dear En. Faiz, Thank you for choosing to spend your holiday in Belum. Glad to hear that we were able to offer you a refuge from the hustle and bustle of the city. We appreciate your comments on the landscaping. Thank you again for staying with us and awarding us the perfect score. Please come back for your future holiday.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 14일
Dear Guest, Appreciate the wonderful rating. Thank you for staying with us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 14일
Dear Guest, Appreciate the rating. Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 14일
Dear Guest, Appreciate the generous rating and thank you for staying with us

8/10 - 좋아요

Ann 님, Kuala Lumpur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A peaceful staycation, extremely up close and personal with nature and the wilderness. The weekend we went was a long weekend (with Monday being a replacement National Day public holiday), so there were lots of families and small children at the resort. We booked the Chengal for 3d2n, and it came with a beautiful view of the lake and the surrounding mountains. The staff was mostly pleasant. Food is available at only two restaurants on-ground. I'd recommend bringing drinks and snacks with you, as the nearest R&R is about 30 mins drive both ways.
2019년 8월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 14일
Dear Ms Ann, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to welcoming you back soon.

8/10 - 좋아요

Voon Li

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The forest reserve is amazing, great place for a quiet retreat & to be immersed with nature. The staff were very friendly & helpful & spoke good English. The rooms were very comfortable & clean. However there was NO TV in our room & NO WIFI signal despite the fact they provided it. We were disappointed with the food, both for the quality & the taste, it was too overpriced for what was offered. The pool was great, overlooking the lake & mountains. I can’t comment much on the activities as we only stayed for 2nights, some of the activities are dependent on whether there are enough people signing up like the house boat ride. We went on the jungle trail & were advised to start with the lakeside trial & end with the main trail. However we didn’t finish the lakeside trail as it was more challenging than we thought, at one point the trail was rocky & steep & trees had fallen across the narrow path, not knowing what lies ahead we turned back, definitely not recommended for kids/elderly or 1st timers. Overall, we had a relaxing trip.
2019년 8월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 14일
Dear Voon Li, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our food and services.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
The toilet is smelly
2019년 8월에 2박 숙박함
답변 제공: The Management 님, 2019년 8월 28일
Dear Sir/Madam, Thank you for sharing your comment. Your feedback will be passed on to our Housekeeping and Maintenance department for immediate action. Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location, excellent staff, stunning room design
2019년 8월에 1박 숙박함
답변 제공: The Management 님, 2019년 8월 28일
Dear Sir/Madam, Appreciate the awesome perfect rating and wonderful comments. Thank you for staying with us and please come back for your future holiday.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
-Bett steinhart -Personal spricht kein englisch -Essen ungenügend -Preis/Leistung frech -keine Seesicht, obwohl gebucht
2019년 7월에 1박 숙박함
답변 제공: The Management 님, 2019년 7월 31일
Dear Sir/Madam, Appreciate your comments and feedback. Will definitely strive for further improvement. Thank you for staying with us.

8/10 - 좋아요

Tiang Meng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel by the lake
Overall the hotel is nice .. Improvement could be to install umbrella/ shady plants at common top deck area as it was too hot to stay and view the lake.
2019년 7월에 2박 숙박함
답변 제공: The Management 님, 2019년 7월 31일
Dear Tiang Meng, Appreciate your generous rating and comments. We will definitely look into it. Thank you for staying with us and please come back for your future holiday.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: Abby 님, 2019년 6월 24일
Dear Sir/Madam, Thank you for taking the time to give us a perfect rating. Hope you will come and visit us again in the future.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Love the scenery, the place was quiet, food was good, a nice weekend getaway for couples or small families. The Chengal rooms were close to durian trees. And it was fruit season when I was there. Some of the facilities were unavailable, closed or spoiled. Sole playground roundabout was stuck. Reading area had limited books to read. Bathtub in room lack bathbombs/bathballs. Bar needs some cocktails to spice things up. Garden ponds at the end of the property needs sprucing up. Overall I still enjoyed the atmosphere, but if the amenities are fixed and maintained, I would definitely give it a better rating. Its still a nice place for a getaway, recommended!
2019년 6월에 2박 숙박함
답변 제공: Abby 님, 2019년 6월 24일
Dear Sir/Madam, Thank you for taking the time to review and rate us. We truly appreciate your comments and shall improve further.

10/10 - 훌륭해요

Noor Balkhis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Amazing stay, it would’ve been more great if the kids room is available. The kids room is closed due to no usage
2019년 6월에 2박 숙박함
답변 제공: Abby 님, 2019년 6월 24일
Dear Ms Noor Balkhis, Thank you for taking the time to review and give us a perfect rating. We are truly sorry about the closure of the kids' room during your stay. Hopefully, it will be opened during your next visit.

10/10 - 훌륭해요

Cornelius 님, Kuala Lumpur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort focuses on the theme of eco friendly and saving the rainforest which surprises me. So please don't expect too much from them.:)
2019년 6월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 6월 9일
We appreciate your review and ratings. Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 6월 9일
Thank you for the great ratings and thanks also for staying with us. Please come back for your future holiday.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Hanafi 님, 2019년 5월 22일
Thank you for staying with us.

6/10 - 괜찮아요

Roobaganesan

좋아요: 청결 상태, 객실의 편안함
Mixed but honest review
We first given a room that once we got in, the toilet had some foul odor. Upon complaining this to the front desk, we were quickly given a different room. Loved the prompt response. However the room sizes were totally different. The replacement room was much bigger and had the lazy/evening bed that was promoted in the website, however when we arrived we didn't get a room with a lazy bed. NOT sure if this was something to do with booking via hotels.com or something else. Everything was good with the resort, however they had parking issues, and my car was damaged while parking by someone who was either backing in or out. What was disappointing though was that the staff choose not to inform me of the damages when they first knew about it. I really think they need to get more CCTV's to ensure safety of the patrons and their vehicles. The resort is known for its hospitality though, and the swiftness of their staff and employee's, they didn't fail me there. Just a little disappointed with my recent predicament
2019년 4월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 5월 20일
Dear Sir, The room that was given to you after the first one was Balau room, which is a free upgrade. The room is bigger than your initial booking which was Azlani. We are glad that you enjoy the resort especially our swift services. We are so sorry about your damage to your car, yes cctv would be helpful. All your feedback is appreciated and will be discussed with our top management. Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
大自然溢れる森の中にあるリゾート。施設のプールも小さいながらも景色は最高!
2018년 11월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 5월 7일
拝啓、 一緒にいてくれてありがとう。 あなたの将来の休日のために戻ってきますか。

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great area to visit
The hotel is ok not fantastic but the area is superb. The half day boat trip was well worth doing. Trekking through the rainforest listening to elephants trumpet then seeing one at the waters edge was very special. The visit to the aboriginal village was not commercial at all. Definitely worth a visit.
2019년 3월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 4월 3일
Dear Chris, We are happy that you think the resort as superb and the boat trip was worth doing. Thank you for staying and holidaying here.

10/10 - 훌륭해요

Lilo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Away from city hustle and bustle. Serene and great place to relax the mind, body and soul.
2018년 11월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 4월 3일
Hi Lilo, Glad you like the resort. Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
食事が大変良かった。
2019년 3월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 4월 4일
親愛なるサー/マダム、 一緒に座ってくれてありがとう。

8/10 - 좋아요

Wulf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 2월 16일
We appreciate that you giving us a good rating. Thank you for staying with us. Hanafi

8/10 - 좋아요

Agnes 님, MY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
will be back again.
2018년 12월에 2박 숙박함
답변 제공: Hanafi 님, 2019년 1월 1일
Looking forward to host you here again. Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay. Rooms need some refurbishment soon but all else was a good experience with excellent staff
2018년 12월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 12월 28일
Dear Sir/Madam, Thank you for staying with us. Your presence here made a mark on forest conservation as well. Hanafi

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 12월 24일
Thank you for staying with us, Hanafi

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet place, at nature doorstep, good dining and also adventure tours
2018년 12월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 12월 21일
Dear Sir/Madam, We feel great that you like our resort, nature, dining and adventure. Thank you for staying with us. Hanafi Belum Rainforest Resort.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very challenging journey but worth the stay...
It was nice & relaxing...very peaceful to be in the forest with good spacious & clean room...what we had come for...but the journey was a challenge for us...very far winding road...the road was not in good condition...but once we reached & stayed, we were satisfied. Hope they can maintain the place & the trees arnd it....
2018년 12월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 12월 21일
Dear Sir/Madam, Glad that our resort is what you came for. Sure the journey was challenging but it was worth it. We promised to maintain the place, the trees, and the forest, for you and for the future generation.

10/10 - 훌륭해요

Adilah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breathtaking view
The stay at the Resort was fantastic and amazing.
2018년 12월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 12월 11일
We are glad that you like the view. Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to nature, friendly staff
2018년 12월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 12월 9일
Thank you so much for staying with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Beautiful settings
2018년 11월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 11월 27일
Appreciate the review so much, we are so happy that you like our resort setting. Thank you for staying with us,

8/10 - 좋아요

Toralf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Einen Ausflug wert
Schönes Hotel im Regenwald, leider sehr nah an der stark befahrenen Durchgangsstraße. Service, Gastronomie und Sauberkeit tadellos.
2018년 11월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 11월 14일
Lieber Herr, Wir freuen uns, dass Ihnen unser Resort gefällt. Danke, dass Sie bei uns bleiben. Hanafi

4/10 - 별로예요

Jeevanand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lack of amenities with shortage of room service
Room Service is only up to 10.30pm and there are no amenities for about 35km radius, so to get food and drinks after this hours are impossible
2018년 10월에 3박 숙박함
답변 제공: Hanafi 님, 2018년 11월 4일
Dear Sir, You are one of our favorite guests. Furthermore, you came back after your last holiday here. You even enjoyed our spa services. I can understand your frustration to get food after 10.30 pm.I will definitely bring this up to our policy maker so improvement can be done further. Appreciate your feedback. Thank you for staying with us.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice - hote and restaurant was good
2018년 10월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 10월 16일
Thank you for staying with us and the great review. Hanafi Belum Rainforest Resort.

8/10 - 좋아요

Buck 님, Oslo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Go during the holiday season
Have visited the hotel two times, it is nice, but very quiet outside season. Too many in the staff not giving service. With 5 guests in the restaurant, you should be able to give Excellent service, e.g fill coffee during breakfast.
2018년 9월에 3박 숙박함
답변 제공: Hanafi 님, 2018년 9월 30일
Dear Buck, You have been staying twice here, seems you like the resort so much. Your feedback about the lack of service especially during breakfast will be taken seriously. we appreciate that. Thank you for staying with us. Hanafi Belum Rainforest Resort

10/10 - 훌륭해요

patrizia 님, roma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sorpresa nella foresta pluviale
Posizione idilliaca, piscina affacciata sul lago circondato dalla foresta pluviale, stanza ampia, curata, personale gentile , ristorante accettabile.
2018년 8월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 9월 19일
Caro Signore / Signora, Siamo lieti che ti piaccia il nostro resort e il nostro staff amichevole. Sì, la posizione è idilliaca. Grazie per essere stato con noi.

6/10 - 괜찮아요

Iain

Good rooms improve the service please.
Rooms are good. Service at hotel is average to say the least. Room not ready then it was ready. Moved us to a lake view. Could not see the lake. Plates at the pool left there all day. Not enough loungers at pool. Had to find own towels. Venue is great. Rooms good just get better on service and up keep. It’s not hard.
2018년 8월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 8월 27일
Dear Sir, We appreciate the way you comment on our service, bold and straight forward. We can only improve with the kind of feedback. Thank you for staying with us. Hanafi Belum Rainforest Resort.

10/10 - 훌륭해요

cédric 님, st medard en jalles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Resort tout confort entre lac et jungle
Super hôtel avec un acceuil vraiment très sympathique, les chambres sont superbes et la piscine a débordement donnant sur le lac et la forêt valent le détour. Excursion de trek super bien encadrée par de guides tout aussi sympathiques. J'ai vraiment aimé cet endroit
2018년 8월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 8월 26일
Cher Monsieur, Merci beaucoup pour rester avec nous. Nous sommes heureux que vous aimiez notre accueil chaleureux et notre centre de villégiature. Appréciez que vous preniez du temps pour écrire ceci. Hanafi Belum Rainforest Resort.

8/10 - 좋아요

A. 님, Buchen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes, modernes Resort mitten im Dschungel. Der Pool ist like "lnfinity" mit einem herrlichen Ausblick ;) Wir waren für eine Nacht dort und machten tagsüber bei der Tour mit (teils zu Wasser, teils zu Lande). Der Tourpreis ist sehr stolz mit ca. 240 MYR p. P. (im Vgl. Zur Tagestour im Taman Negara ca. 110-150MYR) aber die kleine Gruppe und der Guide waren super. Daher war es uns das Geld wert. Auch das Abend buffet und Frühstück waren gut.
2018년 8월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 8월 24일
Sehr geehrter Herr / Frau, Danke, dass Sie bei uns bleiben. Ich stimme Ihnen zu, dass unser Reisepreis sehr erschwinglich ist, besonders wenn es um Reisen auf dem Wasser geht. Wir freuen uns auch, dass Sie unseren Swimmingpool und unser Buffet mögen. Komm irgendwann wieder hierher zurück.

8/10 - 좋아요

Umar Redza

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Superb but need a bit improvement.
I love the concept of the resort. I love how they did the modern touch combined with nature, it is just perfect! However, the condition of the room not so good. Well let say, they not maintain it so well. I booked Chengal room number 1006. The room was very nice but some of the light is not working which make the room so dark even during day time. Hope the hotel management will take a look at that. Overall it was okay, I love it! Looking forward to stay here again next time. Recommended to people who love to be surround by nature and get away from busy life in the city. Cheers!
2018년 8월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 8월 10일
Dear Mr Umar Redza, We are so proud when you said you love it here. Thank you for staying with us. We will work very hard to improve the condition of our rooms. Thanks for your point. Do come back for your future holiday.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
the pool need cleaning
2018년 8월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 8월 8일
Thank you for your observation. We appreciate comments and suggestions. And also, thanks for staying with us. Hanafi Belum Rainforest Resort.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 7월 27일
Thank you for staying with us. Please come back in the future for your holiday.

10/10 - 훌륭해요

Fasha 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Up to expectations
I love the location, view especially from the roof top. Staf are friendly as well. Food r well prepared.
2018년 7월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 7월 26일
Thank you for staying with us. Do come back for your future holiday. Belum Rainforest Resort

8/10 - 좋아요

Sharon 님, KL

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Perfect Getaway
We stayed in the Chengal room with outdoor bathtub. The room is spacious with fridge, TV, fan, aircond, shower, toiletries (no toothbrush was given but you could request for it). As expected, there are a lot of insects & mosquito but no repellent was provided inside the room. There is a rooftop space at the top of our room (located on ground level). The view on the rooftop is simply breathtaking. One can just chill & relax there which is very enlightening. There are two restaurants & a bar in the resort where you can take your breakfast/lunch/dinner/drink. The resorts offer various activities & tours (payable) unfortunately we did not participate as we were only there for a night. The only drawback from this trip was the issue with the bathtub in our room. The water is unable to fill up the tub as the bathtub stopper is spoilt. I called the reception to inform them of this matter & was told that they will send a technician over to my room. However after half an hour, the technician is yet to turn up. I called the reception again to enquiry about the technician but was told to wait but refused to tell me how long will it take. At this point, I was unhappy & tried to get an explanation why the delay. Guess what? The reception ended the phone just like that! I tried calling a few times again but nobody is picking up. After the fifth time, the reception finally picked up & said that the technician is on the way. I asked him if he ended the call earlier & he admitted it.
2018년 7월에 1박 숙박함
답변 제공: Hanafi 님, 2018년 7월 18일
Dear Sharon, First and foremost, thank you for choosing us as your holiday destination. We appreciate your comments to improve our services. We also would like to apologize for any inconvenience experienced here. Do come again. Belum Rainforest Resort.

4/10 - 별로예요

Franky 님, München

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Zu teuer für das was geboten wird
-Zu teuer was geboten wird -Hotel hat beste Zeiten hinter sich -Die Aktivitäten sind teuer und der Guide spricht kaum Englisch -Das WLAN ist eine Zumutung -Essen in den Restaurants bis zu dreimal teurer als draußen
2018년 7월에 2박 숙박함
답변 제공: Hanafi 님, 2018년 7월 20일
Danke, dass Sie bei uns bleiben. Bitte wählen Sie uns erneut für Ihren zukünftigen Urlaub. Belum Rainforest Resort.