โVery friendly staff, helpful and kind, even learned our names and remember them. Enjoyed that we tried to speak some of their language. The breakfast buffet only on weekends was beyond enjoyable. The staff suggested a private beach, which turned out to be very excellent.โ
โThe stay with Desa Swan Villas was amazing. Their team did everything that they could do to assist us and make our stay the most comfortable and a memorable experience for us. This includes in room service, spa services and cleanliness. The staff is really professional and helpful. We had booked a four bedroom villa with pool access and it was a superb experience as our family could spend great quality time together.โ
โWe enjoyed our stay to the utmost. Such a beautiful Hotel im Balinese style, super clean, spacious rooms and comfortable beds. The staff was super friendly and helpfull. And the food at the Genius restaurant healthy and amazing. We will definitly come back. โ
โI really enjoyed staying here. The staff was great, my room was so quiet, clean and had the most amazing view. I slept really well every night and I loved relaxing at the pool area. The walk down to the river behind the resort is also enjoyable. The room and the facilities show their age a bit, but that did not bother me at all. There are 2 villages within walking distance from the resort.โ
โThe customer service was outstanding. It started with the timeliness of answering questions before the start of the trip and didnโt end even after completing the stay. Thank you for your warm hospitality.โ
โOur room was clean and spacious. Wifi and smart tv worked well. The property itself is very Balinese which I loved. Breakfast was good, staff were friendly and helpful. Only downside is its a distance. โ
โLovely friendly staff super close to beach - didnt try food pool was nice to sunbathe at only stayed 1 night - great spot , was attending wedding close by and the rooms there were 3 times price and this hotel was lovely and 3rd price- highly recommend โ
โHidden, tropical beauty! Wonderful, brick and mortar, stand alone property off-the-beaten path. Completely quiet! Clean, lovely, compact pool with lounge chairs and bath towels. Spacious rooms with a huge bathroom and individual patios. Large comfy bed with perfectly clean linen. All the wooden furniture is simple but strikingly new! All the draw space and closet space that you need. Complete with vanity mirror and stool. New, reliable, remote-controled AC with all the settings. The room also...
โVery nice stay with our family ! Itโs right on the beach and rooms are behind the main house so itโs quiet. Great host and team. Weโll be back. Thank you!!!!โ
โThe rooms are great but very disappointed as your website stated refrigerators in rooms and TV however NO refrigerators in any rooms & only Indonesian language TV - nothing for overseas guests as we can't understand the Indonesian channels. Also some other travel companies state that Wahyu Dewata Villas have tea/coffee making, bathroom robes, in-room safe & bath but none of these are available. Very nice villas but cannot stay there again without refrigerator & English-speaking TV channels.โ
"We arrived at Andaz Bali Resort and were warmly welcomed by the friendly staff with a refreshing welcome drink while enjoying some small talk. Following the guidance, we were shown to a beautiful room and received a brief explanation along with a few notes of attention.
Breakfast was also a pleasant experience โ thanks to the helpful staff, we had no difficulty and enjoyed a variety of delicious dishes together as a family. The resortโs location was excellent, with easy access to the city and shopping malls.
It was peaceful and quiet, and every morning I enjoyed running while spending a wonderful holiday with my family. We truly appreciate the kindness shown to our family. This is definitely a resort we would love to visit again in the future."