외관

힐튼 가든 인 길로이 여행 후기

3 out of 5
힐튼 가든 인 길로이
6070 Monterey Rd, Gilroy, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 561개" "
평점 8 - 좋아요. 1008개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 92개" "
평점 4 - 별로예요. 1008개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 27개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

young ook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and nice!
clean and nice!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기대 이상의 발견! 역시 Hilton Brand.
아주 편안했습니다!!!!

10/10 - 훌륭해요

Anilkumar

연인과의 여행
Shower bathroom has no exhaust fan . When I called front desk they said there are no exhaust fans in any room . I have stayed many hotels and all places had exhaust fans .So it was kind of hard to believe no fans in Hilton. Anyway I need not make an issue maybe all rooms does not have exhaust fans.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice and helpful staff. Very good breakfast and people working in breakfast area were very nice.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Dave 님, Roseville

연인과의 여행
The breakfast was inedible. Bed was not comfortable.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 26일
We appreciate the feedback, Dave.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 - 좋아요

Kathy 님, Oakdale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hilton has their own parking with no charge. They have easy registration. I got a room with a bad air conditioner but I called to the receptionist and She sent us a person five minutes later and gave us the key for another room just in front of ours. I think they knew this air conditioner was broken. Because this guy didn’t check anything he just told us “Do you want another room? And he had the keys of the other room. But they were nice and fast.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Kathy, thank you for sharing your experience at Hilton Garden Inn Gilroy. It's great to hear that the parking was convenient and the registration process was smooth. We regret that the air conditioning unit in your room was not functioning properly, but we are pleased our team members were quick to resolve the situation for you. We appreciate your understanding and hope to welcome you back in the future.

6/10 - 괜찮아요

CARRIE 님, Cadillac

2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Carrie, thank you for your rating. If you have any additional feedback or comments, our team is always eager to hear how we can improve.

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Veronica, thank you for your kind words about our friendly team members. All of us at the Hilton Garden Inn Gilroy look forward to welcoming you back soon!

10/10 - 훌륭해요

Terrance

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was very professional very inviting pleasant smile!
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Terrance, thank you for your kind words! At Hilton Garden Inn Gilroy, our team members strive to provide a welcoming experience. We're delighted you enjoyed the professionalism and inviting demeanor of our receptionist. We hope to see you again soon!

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly, great location
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Amy, thank you for your wonderful feedback! The team at Hilton Garden Inn Gilroy is thrilled that you enjoyed our clean facilities, friendly service, and convenient location. We hope to welcome you back soon!

8/10 - 좋아요

Lily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a very comfortable place to stay. Fits our lifestyle.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Lily, we're delighted to know that Hilton Garden Inn Gilroy provided a comfortable atmosphere that complements your lifestyle. It's our main goal to offer an experience that resonates with our guests' individual needs and preferences. Thank you for preferring us, and we hope to see you again.

4/10 - 별로예요

alvin 님, Santa Rosa

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room we were assigned has other guests still in the room.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Alvin, we regret to hear about the confusion regarding your room assignment. Such incidents are unusual and we assure you our team members strive to ensure smooth processes for all guests. We hope to have another chance to provide you with a more seamless stay in the future.

10/10 - 훌륭해요

Vanda 님, Santa Clara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Vanda, it's wonderful to know that you found our team at Hilton Garden Inn Gilroy to be excellent. We're grateful for your review and look forward to welcoming you back soon.

10/10 - 훌륭해요

Vanda 님, Santa Clara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceptional and very accommodating. We were there for our son’s wedding at Eagleridge.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Vanda, it's fantastic to hear that you had a great experience at Hilton Garden Inn Gilroy. Our team members strive to provide exceptional and personalized service to our guests. We're delighted they were able to contribute positively to your son's wedding celebrations. We hope to welcome you back in the future for another memorable experience.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Deborah, it's great to see that your stay at Hilton Garden Inn Gilroy met your expectations. We deeply appreciate your 4-star rating on Expedia and eagerly anticipate your next stay with us. We'll continue to strive to make your future visits just as enjoyable.

10/10 - 훌륭해요

Brian 님, Alpine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Random town, but enough amenities.
답변 제공: Customer Service 님, 2024년 5월 9일
Brian, your wonderful feedback is much appreciated! We're thrilled to hear that you enjoyed your stay at the Hilton Garden Inn Gilroy and found its amenities satisfactory. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Elvira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 7일
Elvira, thank you for choosing Hilton Garden Inn Gilroy for your stay. We're pleased to see your high rating and sincerely appreciate your support. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Leonor

좋아요: 편의 시설/서비스
Amazing customer service
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Leonor, we're thrilled to know you found the customer service at Hilton Garden Inn Gilroy exceptional. Making guests feel valued is always our top priority. We'll share your kind words with our dedicated team members. We hope to host you again soon!

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Manuel, we're thrilled to see your short but sweet review! We're glad you found Hilton Garden Inn Gilroy to live up to excellence during your stay. It is our pleasure to have you as a guest and we hope to welcome you back soon!

10/10 - 훌륭해요

LuzMarina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was amazing, staff was all super nice and the breakfast was very delicious
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Luz, it's fantastic to hear your stay at Hilton Garden Inn Gilroy exceeded your expectations. We believe exceptional guest experiences are created when team members are friendly and efficient, we're thrilled they made your stay memorable. Equally delightful is your highlight of our breakfast! Your kind feedback is greatly appreciated, and we're looking forward to your next visit.

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 편의 시설/서비스
Every one that worked there was helpful and went out of their way to take care of all our needs
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Steven, it's heartening to learn that you experienced our team members' dedication at Hilton Garden Inn Gilroy. Providing excellent care for our guests is a priority, and we're pleased to hear your needs were catered for. We hope to welcome you back soon for an equally positive stay.

10/10 - 훌륭해요

Yadira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thanks for the perfect rating, Yadira!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Gilroy.Have a wonderful day!

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Nancy, thank you for taking the time to rate Hilton Garden Inn Gilroy. We appreciate your feedback and are glad that your overall experience was a positive one. We'd be delighted to welcome you back soon for another enjoyable stay.

8/10 - 좋아요

juan

아이를 동반한 가족 여행
Nice staff and clean hotel
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Juan, it's wonderful to learn you appreciated Hilton Garden Inn Gilroy's well-maintained environment and friendly team members. We strive to provide a welcoming experience for all our guests and are delighted your stay reflected that endeavor. We hope to see you again in the future.

10/10 - 훌륭해요

Abraham

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Abraham, thank you so much for your positive rating of Hilton Garden Inn Gilroy. We're thrilled you had a wonderful experience with us and we hope to have you stay with us again soon. Safe travels.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Thank you for taking the time to leave this wonderful rating, Carol! We hope to see you again soon at Hilton Garden Inn Gilroy so we can share yet another amazing experience!

8/10 - 좋아요

Mariana

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for the great rating, Mariana!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Garden Inn Gilroy. We'd like to share an even better experience with you soon.

4/10 - 별로예요

Thy

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Thank you for sharing your feedback, Thy.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 - 훌륭해요

Jorge

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Jorge, it's great to hear that you had a positive experience at the Hilton Garden Inn Gilroy. We're grateful for your rating and your support motivates us to strive further toward excellence. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Igor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and great service.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Igor, it's lovely to hear that you appreciated the Hilton Garden Inn Gilroy and the top-notch service provided. We strive to ensure all guests have a memorable experience and it appears we've hit the mark with you. Should your travels bring you back to Gilroy, we look forward to providing you with a consistently excellent stay.

10/10 - 훌륭해요

Dan

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Dan, thank you for the wonderful rating you've given to Hilton Garden Inn Gilroy. It's fantastic to know your stay met your expectations. We're excited to welcome you back for another exceptional experience in the future.

10/10 - 훌륭해요

Alla 님, Potomac

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay in Gilroy if you want.to be close to downtown
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Alla, our team at Hilton Garden Inn Gilroy is delighted you deemed our location ideal for accessing downtown Gilroy. Thank you for your kind words! We eagerly look forward to welcoming you back for future visits.

10/10 - 훌륭해요

Ines

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Ines, it's fantastic to hear that your stay at Hilton Garden Inn Gilroy was an enjoyable one. Our team always strides to offer top-tier services to our guests. We look forward to the opportunity of hosting you again in the future.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean, comfortable and most of all exceptionally quiet! In addition, the breakfast buffet did not disappoint!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Linda, your words are truly appreciated. It's always heartening to know that guests enjoyed their stay at Hilton Garden Inn Gilroy, particularly noting the cleanliness and comfort of our rooms. The positive feedback about our breakfast buffet also makes us feel proud as this is an aspect we put a lot of effort into. Thanks for highlighting the quietness, a quality we continually strive to maintain to ensure peace and relaxations for our guests. Looking forward to your return visit.

10/10 - 훌륭해요

Jose

연인과의 여행
Stay was excellent
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Jose, it's wonderful to hear that your stay at the Hilton Garden Inn Gilroy was excellent. We strive to provide top-notch experiences for our guests and your feedback is a testament to our efforts. We are eager to welcome you back soon!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Richard, thank you for your top rating! The Hilton Garden Inn Gilroy is elated to know we met your expectations, and we look forward to welcoming you back on your future visits. Safe travels!

8/10 - 좋아요

Maria

Good
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Maria, it's delightful to hear that you had a positive experience at Hilton Garden Inn Gilroy. We strive to provide a high standard of service and it's wonderful to hear your stay reflected this. We look forward to your next visit.

10/10 - 훌륭해요

Michelle

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything went great
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Thank you for sharing your perfect rating with us, Michelle!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Gilroy! We want everyone to feel right at home at Hilton Garden Inn Gilroy. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Thanks for the great rating, Mike!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hilton Garden Inn Gilroy soon, we'd love to have you back!

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and clean, rooms are clean and updated. Good find overall
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Pamela, we're absolutely delighted that you found your stay at Hilton Garden Inn Gilroy to be enjoyable. Nothing makes us happier than knowing our guests appreciated our cleanliness and up-to-date rooms. Looking forward to hosting you again for another great discovery.

10/10 - 훌륭해요

Vienna Rose 님, King city

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Vienna, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn Gilroy!

10/10 - 훌륭해요

Stephen

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Stephen, thank you for the top score review. We hope you had a great stay at Hilton Garden Inn Gilroy and we can't wait to welcome you back in the near future. Your support is highly appreciated.

10/10 - 훌륭해요

Josue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is beautiful and clean. Everything about my experience was exceptional !
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Josue, it's wonderful to hear your stay at Hilton Garden Inn Gilroy was exceptional. The team is thrilled that you appreciated the cleanliness and beauty of our facility. Thank you for choosing us and we sincerely look forward to welcoming you again.

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet. Enjoyed my stay.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Jessica, it warms our hearts to hear that you appreciated the cleanliness and tranquility at Hilton Garden Inn Gilroy. We're thrilled that you enjoyed your stay. It's been a pleasure hosting you and we hope to welcome you back soon.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice receptionist. Clean room. Nice exercise room and all equipment working.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Gary, thank you for sharing your positive experience at Hilton Garden Inn Gilroy. We're thrilled you appreciated the cleanliness of your room and our fitness amenities. Our reception team is genuinely delighted to have made a good impression. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Hector

Nice place to rest
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Hector, we're pleased to know that you found our place agreeable for rest during your stay. Your feedback encourages us, and we aspire to make future experiences even better. We hope to welcome you back soon.

10/10 - 훌륭해요

Regina

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for this excellent rating, Regina!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Gilroy! We'd love to host you again someday for yet another unforgettable visit.

8/10 - 좋아요

Zoerima

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the 4-star rating, Zoerima!We are delighted to see that you had a wonderful time at Hilton Garden Inn Gilroy. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 - 훌륭해요

Maya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay here at Hilton Garden. Will definitely stsy here again in the future.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Maya, thank you for sharing your delightful experience at Hilton Garden Inn Gilroy. We're thrilled to hear your stay was wonderful and we greatly appreciate your intent to return in the future. See you soon!

10/10 - 훌륭해요

maria socorro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good plase
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Maria, thank you for the succinct and wonderful feedback. We are pleased you consider Hilton Garden Inn Gilroy a good place. We can't wait to have you back for another enjoyable stay.