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Nice and clean

Nice hotel great location to watch the fireworks for new years. Very welcoming and friendly staff

Awesome breakfast, great location, and Mr. Phong and Jenny in the spa have the best hospitality! I’m very pleased to have chosen the Mai House Saigon Hotel!

Location. Location. Location. N excellent services from the staffs. Bar none. Make sure you visit the spa. I had a 1-hour $32USD foot massage & my skin glowed for weeks after.

6 starts hotel. Amazing!!!

Central location, attentive staff, would stay again.

Big beautiful pool to hang out after a day out . Close to the airport and about a 25 min ride to the touristy things , but the taxis using grab are very reasonable.The staff were so kind and helpful . One staff member went above and beyond . Thank you Tri for for all the recommendations about where to go in the city and help with Grab app etc .

All the staff was so nice and warm.

Hotel Vela in Saigon was amazing excellent hotel very clean very beautiful and clean , excellent staff ,we came in late and the hotel greatly accommodated us

Next to the Saigon Central mall, and a few blocks from Ben Thanh market - the biggest array of shops in the city. Our only complaint was that there was no power plug in the bathroom. Strange.

Great location! Room came with washer and dryer as well as kitchen. Slight water leak from the standing shower, every time you showered. Also got access to a gym, which could be cleaner. Service, especially from Dang, was great!

Hotel was excellent. The staff was very accommodating, specially the front desk and the spa. Tien at spa helped us the best treatment.

Friendly helpful staff and wonderful updated room. Beds were comfortable and bathroom was perfect. Would recommend for anyone coming to Saigon!!

New location. Nice clean room. Very high sense of service. Staff goes the extra mile and take care of details. Nice location at Japanese quarter

Great time, great location, nice helpful workers, very clean, nice gym and rooftop pool and convenient laundry service...breakfast was pretty good as well.

Very helpful staff. Easy access to airport.

I’ve stayed at this location many time because I like the hotel and the location is excellent. It’s close to all the needed amenities.

I don’t normally take the time to write reviews but the service I received at this hotel inspired me to make the time. The location, customer service, cleanliness, dining options, walk ability, and everything else was great. However, what really shows how much they are willing to go above and beyond happened after I checked out. They offered us free coffee in to go cups for our trip to the hotel along with a nice food gift. But once I got to the airport, I received a WhatsApp message and...

At the rooftop bar. We ordered two cocktails: jack daniel with coke. The final bills shows two jack Daniel and two cokes. First, nobody changes cocktails separately with whiskey and coke, second, we never have those two cokes if you charged us. Please do business with normal sense. Thanks

This is a newer property and has all of the modern amenities of a 5-star hotel. I have stayed at other New World properties in Shanghai and Beijing and had high expectations. Upon arrival, I was upgraded to a room on one of the Residence Club floors. Because of this, I was invited to enjoy my breakfast in the lounge. The space offers indoor and outdoor seating with views of the city. While everyone I met from the hotel staff was friendly and offered great customer service, Doan Thanh Duy at...