Lobby

Reviews of Super 8 by Wyndham Goldsboro

2 out of 5
Super 8 by Wyndham Goldsboro
708 Corporate Dr, Goldsboro, NC

Reviews

5.8
Rating 10 - Excellent. 53 out of 241 reviews" "
Rating 8 - Good. 46 out of 241 reviews" "
Rating 6 - Okay. 30 out of 241 reviews" "
Rating 4 - Poor. 36 out of 241 reviews" "
Rating 2 - Terrible. 76 out of 241 reviews" "

5.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything
Stayed 3 nights in May 2024
Response from Manager on May 10, 2024
Hello Ashley, We regret to hear that your stay did not meet your expectations. Your feedback is important to us, and we encourage you to reach out to our management team to discuss your concerns further. Thank you for sharing your thoughts with us.

8/10 Good

Beverly

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Beverly,We appreciate you choosing to stay with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 Excellent

Shaunte

Liked: Cleanliness, staff & service, property conditions & facilities
I feel comfortable n relax
Stayed 3 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Shaunte,We are glad to hear that you found comfort and relaxation during your stay with us. Our team strives to provide a peaceful environment for all our guests. If there is anything else we can assist you with, please feel free to reach out to us or to the hotel management directly.

2/10 Terrible

Stanley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE!! I should have paid more attention to the reviews and not the photos the property posted. Filthy room that SMELLED. Mold all over bathroom shower and curtain. My daughter was afraid to use it! Hair and unidentified stains everywhere. Peeling paint. Holes in walls. Dead bugs visible in lamp fixtures. Non-functioning lights or burned out bulbs. We drove home a day early so we wouldn’t have to deal with that again.
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Stanley, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

Nathaniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While I was waiting to check in. multiple people that had checked in right before me came back complaining their room was dirty and not made up. I receive my room to check in and once I stepped into the room there were multiple roaches all over the place. I left right away
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello Nathaniel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

DAWNIA

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is disgusting. The room we were given was beyond nasty. When we opened the door, we were immediately hit in the face with a foul odor. The floors were sticky. There was an inch gap at the bottom of the door, which would give bugs , mice, and snakes open access to the room. The baseboards were covered with just nastiness and hair. We left as fast as we possibly could.
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello DAWNIA, We appreciate you sharing your feedback with us. Our team will investigate the concerns you've raised to ensure we're meeting our cleanliness standards. It's important to us that all guests feel comfortable during their stay. Thank you for bringing these issues to our attention so we can address them promptly.

2/10 Terrible

marlene

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and drove around to our room but did not go in. Decided to just go home. I should have went in to ask for a refund but did not want to go back into the lobby.
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello marlene,We're sorry to hear about your experience and regret any inconvenience caused. To address this matter appropriately, we recommend contacting our management team directly for further assistance with your concerns.

4/10 Poor

Emanuel

Stayed 1 night in Apr 2024
Response from Manager on May 13, 2024
Hello Emanuel, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback about your experience. We hope to welcome you back in the future to provide an improved stay for you.

10/10 Excellent

Emanuel

Stayed 1 night in Apr 2024
Response from Manager on May 13, 2024
Hello Emanuel,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Emanuel

Liked: Property conditions & facilities
Great location and access to the atea
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Emanuel,We're delighted to hear you enjoyed our convenient location and access to the area. Feedback like yours helps us continue to provide excellent service to all our guests. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Emanuel

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Emanuel,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

Emanuel

Stayed 2 nights in Apr 2024
Response from Manager on May 4, 2024
Hello Emanuel,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience during your visit. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Emanuel,We are delighted to hear that you had a great stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or need assistance, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.

10/10 Excellent

Omar

Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Omar,We are stoked to hear that you had a wonderful stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Kourtney

Traveled with partner
everything was great.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Kourtney,We are delighted to hear that you had a great stay with us! If you have any further feedback or suggestions, our management team would love to hear from you. We look forward to welcoming you back in the future.

10/10 Excellent

William

Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello William,We are thrilled to hear you had a wonderful stay with us! Should you have any more feedback to share, please don't hesitate to reach out to us.

10/10 Excellent

Laquan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Laquan,We're thrilled to hear you had a wonderful stay with us! Should you have any further thoughts to share about your experience, please don't hesitate to reach out to us. We hope to welcome you back soon for another great stay!

10/10 Excellent

Daunte

Traveled with family and small children
Liked: Cleanliness
Very friendly
Stayed 7 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Daunte,We are pleased to hear that you found our staff to be very friendly. Our team strives to provide excellent service to all our guests. If you have any further feedback or need assistance, please feel free to contact our management.

10/10 Excellent

Kourtney

Liked: Amenities
very nice receptionist
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Kourtney,We are thrilled to hear that you had a positive interaction with our receptionist. Our team always strives to provide exceptional service to all our guests. We appreciate your kind feedback and hope to welcome you back again in the future.

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the room was nice.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 15, 2024
Hello Jordan,We appreciate your kind words about our staff and accommodations. It's wonderful to hear that you had a great experience during your stay with us! If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

michael

Stayed 1 night in Mar 2024
Response from Manager on Apr 3, 2024
Hello michael,We are glad to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

2/10 Terrible

Roberta

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was supposed to be non smoking and it reeked of cigarettes. Smoke detector was covered with a plastic bag. Toilet was loose and felt like it would turn over when you sat on it and water would not quit running in it. This place is in need of repairs.
Response from Manager on Mar 2, 2024
Hello Roberta,We appreciate your feedback and apologize for any inconvenience you faced. Our team is dedicated to maintaining high-quality standards and ensuring a comfortable stay for all guests. Your concerns will be shared with our management for further review and improvement.

2/10 Terrible

Ricky

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
They are bugs in the rooms and it’s nasty around here and a lot of drugs here and the manger knows it and he don’t care the maintenance man is also on drugs and they know it and they won’t fire him he has od on drugs there
Stayed 3 nights in Jan 2024
Response from Manager on Mar 1, 2024
Hello Ricky, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property over run by drugs and dealers and homeless people
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Matthew,We take all feedback seriously and appreciate you sharing your experience. We strive to ensure the safety and comfort of all our guests and have security measures in place. Your concerns will be shared with the relevant teams for review and improvement. Thank you for bringing this to our attention.

8/10 Good

Matthew

Traveled with group, Business traveler
Disliked: Amenities
Unsafe Area of Goldsboro
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Matthew, We're sorry to hear about your experience. Guest safety is our top priority, and we recommend reaching out to local law enforcement if you ever feel unsafe in the area surrounding the hotel. Your feedback is valuable, and we thank you for bringing this to our attention. We hope you enjoyed your stay otherwise.

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Nicholas,We're glad to hear you had a positive experience during your stay. If there is anything we can do to enhance your next visit, please let us know. Your feedback is valued as we strive to improve our services for all guests.

10/10 Excellent

Nicholas

Good
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Nicholas,Thank you for sharing your experience with us. We value all feedback as it helps us improve our services for future guests. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly. We appreciate your attention to detail and hope to welcome you back in the future.

2/10 Terrible

jessie

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
front desk was friendly.Property was filthy and I felt very unsafe
Stayed 1 night in Feb 2024
Response from Manager on Feb 7, 2024
Hello jessie, We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. The safety and comfort of our guests is of utmost importance to us, and we assure you that we take your concerns seriously. We encourage you to contact our management team directly to further discuss your experience so that we can address your concerns promptly and appropriately. Thank you for bringing this to our attention.

6/10 Okay

dorian

Business traveler
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello dorian,We appreciate you taking the time to rate your stay with us. We would love to hear more about your experience so that we can improve. Please reach out to us directly with any specific feedback you have. We value your opinion and hope to have the opportunity to better serve you in the future.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello David,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or would like to share any specific details from your stay, please do not hesitate to reach out. We hope to welcome you back in the future for another 10/10 experience.

6/10 Okay

Summerlyn

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Summerlyn, We appreciate you taking the time to rate our hotel. We would love to hear any specific feedback you have regarding your stay so that we can address any areas for improvement. Please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

LUIS

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Super 8 Hotel ever.
Shower, bed, sheets, curtains in horrible conditions. No hooks for jackets. Smell of cigarettes (I reserve non smoking room). I asked the lady at front desk to change the room. This second one was a bit better. Disgusting breakfast experience. The lady in charge of the kitchen screaming, cursing and fighting with a "monthly-base" resident -and his crazy mother- of the hotel about a sexual harassment story. I had to step and asked them to end the fight. Hotel manager apologized about the incident but she witnessed everything without moving a finger nor saying a word to stop the mess. Never coming back to this hole.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello LUIS, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team strives to provide a comfortable and enjoyable stay for all guests. We appreciate you bringing these concerns to our attention and will share them with the relevant departments for improvement. We hope you will reconsider and give us another chance in the future.

6/10 Okay

Steven, Greenville

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Steven, We appreciate you taking the time to rate your stay with us. If you have any specific feedback about your experience, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any concerns you may have had.

10/10 Excellent

Jerrica

Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Jerrica,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had such a wonderful experience. We strive to provide exceptional service to all of our guests, and we are thrilled that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another great stay.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again.
This was a quick overnight trip. I should not have been expecting much for the price. This place was incredibly sketchy and very unclean. My first room was supposed to be non-smoking but had a plastic bag tied around the smoke detector so that the room could be smoked in. The staff was kind and friendly and I easily switched rooms. However, the next one wasn’t much better. This is not a safe place and I would not recommend it to anyone.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Dear Guest, Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Guest safety is our utmost priority, and we take your comments seriously. We will share your feedback with our team to ensure a better experience for future guests.

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante bueno!!!
Todo estuvo muy bien, buen trato. Solo el desayuno podría tener más variedad y no se le pudo graduar el brillo del tv por lo que se veía muy oscuro
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Juan,Gracias por elegir nuestro hotel y por sus amables palabras sobre nuestro servicio. Apreciamos sus comentarios sobre el desayuno y los tendremos en cuenta para futuras mejoras. Lamentamos los inconvenientes con el brillo del televisor y transmitiremos esto a nuestro equipo técnico para su revisión. Esperamos que haya disfrutado de su estancia en general y nos encantaría darle la bienvenida de nuevo en el futuro.

8/10 Good

lisa

Stayed 1 night in Dec 2023
Response from Manager on Jan 20, 2024
Hello lisa, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Douglas

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Douglas,We're sorry to hear that your experience at our hotel didn't meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address the issues and improve our services in the future. We hope to have the opportunity to welcome you back and provide you with a better stay.

10/10 Excellent

Douglas

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Douglas,We greatly appreciate you choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future!

6/10 Okay

allen

Traveled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello allen, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share with us regarding your experience, we encourage you to reach out to us directly so that we can address any issues. Thank you and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Mike

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy , the tv did not work and no one would answer the front desk phone or when I asked for assistance!! Over all horrible experience!!!
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Mike,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We take cleanliness and guest satisfaction seriously, and we appreciate your feedback. We encourage guests to reach out to us directly while they are on-site so that we may address any concerns in a timely manner. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 Excellent

James

Liked: Staff & service
For the price, it suites my need. Staff is great Could be better kept up, and cleaned, but like I said, it suites my need.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello James,Thank you for your feedback on your recent stay. We're pleased to hear that our staff provided great service during your time with us. We appreciate your comments about the upkeep and cleanliness of our hotel. We value your opinion and will certainly take your feedback into consideration moving forward. Let us know if there's anything else we can assist you with.

10/10 Excellent

Shalan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Dec 15, 2023
Hello Shalan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your time with us. Should you have any further comments or feedback, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

2/10 Terrible

Jose

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk was very kind, welcoming and professional. Room was a smoking even after booking non smoking. Restroom shower curtain had black mold at bottom. Shower pressure was very low. Shower ceiling was falling apart from lack of ventilation. Room also had roaches. Saw about 4. No room phone. Breakfast cereal was stale.
Response from Manager on Nov 25, 2023
Hello Jose, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Good

Lisa, Denair

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean but outside area pretty run down.
Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Hello Lisa,Thank you for choosing to stay at our hotel and for sharing your feedback. We take cleanliness seriously and are pleased to hear that you found our property clean. We appreciate your observations about the outside area and will definitely take them into consideration as we strive to enhance our overall guest experience.

4/10 Poor

jeanne

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Manager on Nov 8, 2023
Hello jeanne,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 Terrible

Ashley

Disliked: Amenities
Disgusting
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Ashley, We apologize for any disappointment you may have experienced during your stay. We value feedback from our guests and will take your comments into consideration as we continuously strive to improve our services. Please feel free to reach out to our management team directly to discuss your concerns in more detail.

2/10 Terrible

Bradrick

Stayed 2 nights in Sep 2023
Response from Manager on Nov 4, 2023
Hello Bradrick,Thank you for sharing your feedback about your recent stay. We appreciate your honesty and apologize for any inconveniences you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests. Please feel free to contact our management team to discuss your concerns further.

4/10 Poor

Mehdi

Business traveler
Disliked: Cleanliness, staff & service
Many flags in the room refrigerator doesn’t work. The Cher desks was so nasty.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Mehdi, Thank you for sharing your feedback regarding the flags and cleanliness of the desk in your room. We apologize for any inconvenience this may have caused. Your comments will be shared with the appropriate team for further improvement. We appreciate your valuable input and hope to welcome you back for a more satisfactory experience in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Joseph,Thank you for your positive rating! We strive to provide excellent service and we are delighted to know that you had an exceptional experience with us. We look forward to welcoming you back soon!