“Hello, the reason I am taking time to do this review is because I feel completely ignored when I complained of how loud and bad the room was. We where told the hotel was sold out. For 2 nights after a long travel we where not able to sleep. I was denied the opportunity to speak to a manager. When I contacted Expedia and explained it took time for them to help. We waited 2 days of out vacation frustrated and tired. Finally they moved us with was nice but had to packed everything and moved. Every...
“I have to say the staff at this resort are amazing, I didn’t have a single bad experience, I rented a cabana for my last two days and Jordan was fabulous, he checked in to make sure our needs were met, he made the expense totally worth it. Junior was our go to lobby bartender, he greeted us and was already making our drinks before we sat down. The hotel sent cake and prosecco to my room for my birthday, along with a hand written card. The resort and their entire staff made my birthday trip one I...
“Clean and roomy spaces were impressive. Manager was kind and helpful. One short comming was lack of beds for 4 family members (there were only one queen size bed).”
“Beautiful beach, perfect! Staff friendly and helpful. Easy walk to grocery and restaurants on beach or sidewalk. Comfortable bed. Only complaint is blackout curtains did not function.”
“We stayed at 1st floor for four nights. Room rates in Providenciales would be very high, but here was very reasonable. Friendly staff in front desk and beach. Breakfast was not bad, you never got boiled egg if enjoy late meal.
One demerit was small ant in room, I claimed, housekeeper removed and gave bug spray. If you remain clean room without cookies crumb, they won’t show up. Ants there were not harmful, just want their meal.
This resort provided free shuttle to their own beach in Grace Bay,...