외관

홀리데이 인 익스프레스 어윈(PA TPK 엑시트 67), IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 468개 이용 후기 중 208개" "
평점 8 - 좋아요. 468개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 468개 이용 후기 중 52개" "
평점 4 - 별로예요. 468개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 468개 이용 후기 중 13개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Frederick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay. Value for money.
2024년 3월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 3월 25일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,Stacey GracanGeneral Manager Holiday Inn Express – Irwin

10/10 - 훌륭해요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and friendly
2024년 3월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 3월 15일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Eileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in
2024년 3월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 3월 15일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
Could be better staff was great
2024년 2월에 3박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 2월 16일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.Safe travels,

8/10 - 좋아요

MARIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 2월 8일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 1월 20일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Richard

2024년 1월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 1월 18일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Clifford

2023년 12월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2024년 1월 6일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

2/10 - 너무 별로예요

Alyssa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Within only a few hours of being here, ants invaded our festivities. They came from every crevice on the desk and are under the TV. They ruined our pizzas, cookies, and dips. We brought this to the attendant at 12:30am and she was very kind and placed a request for refund for us but said we needed to talk to management in the morning. Although she did offer to move us, we declined since we had wrapped Christmas presents in the room and moving at 1am was not in our plans. We talked with hotel staff at 9:30am and the man was very rude. He said “so what do you want me to do about it?” We asked for some partial refund considering the ants ruined all of our food we were still working on. He said he couldn’t do that and we needed to work it out with Expedia. He never apologized or showed any kind of compassion. We were in the hotel from 6pm 12/22 and had pizza delivered after 7pm. By midnight ants were everywhere. That should NEVER happen.
2023년 12월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 12월 28일
I AM TRULY SORRY ABOUT YOUR EXPERIENCE WITH THE ROOM. I HAVE LOOKED AT IT MYSELF AND COULD NOT SEE ANY ANTS. AND MY FRONT DESK AGENT WAS CORRECT, YOU PREPAID FOR THE ROOM. THERE IS NOTHING WE CAN DO FROM OUR END SINCE YOU DIDN'T PAY US DIRECTLY.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: STACEY GRACAN - GM 님, 2024년 2월 8일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 - 좋아요

Doug

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off of the turnpike, which is convenient, but there's not a whole lot around the area. The hotel was clean and mostly well maintained. The breakfast buffet was stellar and the staff was great. I guess my only complaint would be the fitness room. The stationary bike was broken, which made equipment limited. The TVs had been removed from the wall. There was no sanitary wipes to clean the equipment with. Overall, I would absolutely stay here again.
2023년 12월에 3박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 12월 7일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Lee Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay and very friendly staf!
2023년 12월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 12월 7일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 11월 20일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and had a nice breakfast
2023년 11월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 11월 16일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Lorraine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2023년 11월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 11월 5일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Rocco 님, Lock Haven

2023년 10월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 10월 26일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Needs an update to rooms
2023년 10월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 10월 16일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!

10/10 - 훌륭해요

Rahul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2023년 10월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 10월 9일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 10월 1일
THANK YOU FOR THE GREAT REVIEW.

8/10 - 좋아요

Valerie

2023년 9월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 21일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location easy access from the PA turnpike.
2023년 9월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 21일
THANK YOU FOR THE GREAT REVIEW AND PLEASE COME BACK AGAIN. WE ENJOYED HAVING YOU HERE

10/10 - 훌륭해요

Steph

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 17일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stankface!!!
We were so disappointed in our room. This room was a handicap room (no offence). The bathroom had people's hair on the floor. No luggage rack but the worst of it all the floor had a dip in and once the A/C shut off. The room smelt like urine really really bad. Holiday you had this hotel rater 4 star 8 -1/2 approval ratings. No one should have to smell urine in the room they paid for. My husband refuse to eat breakfast feelin that the food maybe bad too!!! TERRIBLE home visit for me in my home town Pgh Pa. The lobby was very
2023년 9월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 11일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.

8/10 - 좋아요

Naomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot was small but no issues
2023년 9월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 11일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!

4/10 - 별로예요

Aron

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 3박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 7일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Rong

2023년 8월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 9월 14일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

gregory

2023년 8월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 8월 20일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt a hometown vibe. The area was small, quiet and convenient. The service was great. There seemed to be a glitch with my reservation but the staff rectified it quickly. The room was organized and well stocked with toiletries. The staff were welcoming and friendly. I'd have no problem staying at that express hotel again.
2023년 8월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 8월 20일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have always liked Holiday Inn Express when I come to Irwin for class reunions or family gatherings. The rooms are clean. The staff is pleasant, and the breakfasts are very good. I only encountered one problem. My room was just 2 doors down the hall on the first floor. On 2 of the 4 nights that I stayed there, people arrived late at night, around midnight. They were talking loudly for quite some time. They weren't shouting or saying anything inappropriate, but just not taking into consideration that people would be sleeping at that time in rooms not far away from the lobby area. I wonder if a sign could be posted in a very noticeable area that reads "Please for our guests, lower your voices between the hours of 10 PM and 7 AM." Unfortunately, I'm one of those people who when disturbed from a sound sleep, can't get back to sleep for several hours.
2023년 8월에 4박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 8월 11일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Balajii Raghavan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 8월 9일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Ben

2023년 8월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 8월 31일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

4/10 - 별로예요

Patricia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and hallway, elevator areas were not cleaned regularly. Rooms weren’t serviced everyday. Had to go to main desk if towels, tp, Kleenex, soap,etc was needed. Staff was friendly if you could find them. Cracked window in room.
2023년 7월에 3박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 7월 31일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's kinda secluded,
2023년 7월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 7월 24일
THANK YOU FOR STAYING WITH US. YES, WE ARE KINDA SECLUDED BUT STILL IN THE HEART OF TOWN CLOSE TO EVERYTHING

10/10 - 훌륭해요

Priscilla

2023년 6월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 7월 5일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 30일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 29일
THANK YOU FOR THE GREAT REVIEW. PLEASE COME BACK AGAIN WE WOULD LOVE TO HAVE YOU

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 24일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and convenient
2023년 6월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 24일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 - 좋아요

Lori

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Smelly
The room had hairs in the bathroom on floor in tub and sink . The shower curtain smelled awful and made me gag/throw up . Terrible experience for the $$ I got a room for alit cheaper in Johnstown for the rest of our trip and it was clean , to a t!
2023년 6월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 24일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.

8/10 - 좋아요

Amber

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 21일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Cecily

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 21일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 14일
THAK YOU FOR THE GREAT REVIEW. WE DO HOPE YOU COME BACK AGAIN

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was fine good location, shopping near by.
2023년 5월에 2박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 2일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean and quiet. We loved the breakfast in the morning. Everyone that worked there was very nice.
2023년 5월에 3박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 6월 2일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is tucked away just off the tollway. Nice breakfast, everything very clean, several restaurants and shopping a very short drive away. Beds were especially comfortable and we slept well. No signs on the main road for the hotel, GPS did send us there, just follow the directions even if it looks wrong. Entrance road is just before the entrance ramp to the tollway.
2023년 5월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 5월 27일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 5월 25일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast was a surprise
2023년 5월에 7박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 5월 13일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,Stacey GracanGeneral Manager Holiday Inn Express – Irwin

6/10 - 괜찮아요

Joshua

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nggmj
2023년 4월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 5월 11일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!Safe travels,Stacey GracanGeneral Manager Holiday Inn Express – Irwin

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 5월 4일
We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,

8/10 - 좋아요

실제 이용하신 고객

2023년 4월에 1박 숙박함
답변 제공: STACEY GRACAN - GM 님, 2023년 5월 25일
Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!Safe travels,